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6.6
Review Score
21601 Provincial Blvd, Katy, TX 77450
Overall, we are very happy with the reserve at Katy. The staff is friendly, and treat my mother like part of the family. For our individual situation it puts a financial stress on us, but that would be the...
The Reserve at Katy offers a special combination of daily living, personalized supportive services, and interactive activities. We focus on wellness and keeping our residents as independent as long as possible with a tailored plan of assistance to meet their needs.Our residents call The Reserve...
13825 Lexington Blvd, Sugar Land, TX 77478
Reserve at First Colony is a good place that feels like home. There have been quite a few changes in the staff. The care all depends on the shift and the lead. It is improving under the new director and...
The Reserve at First Colony offers a special combination of daily living, personalized supportive services, and interactive activities. The Reserve at First Colony has been serving seniors for over 35 years and offers a full range of personalized assistance with daily living services to seniors....
12401 Dorset Dr, Oklahoma City, OK 73120
[name removed] has been invaluable to me. I toured the facility several months ago. My dad was in a different facility halfway across the state. I was not ready when I did the tour to move him yet but she...
Dorset Place is just one of our pet friendly assisted living communities in Oklahoma City where providing compassionate assistance with daily routines comes naturally. We develop individual care plans to meet the needs of each resident, and a full-time licensed nurse is available 24 hours a day...
7800 N Stadium Dr, Houston, TX 77030
Mother doesn’t always know us or who is doing the visiting but when we visit her in Colonial Oaks she says “You have a very nice home.” Not only is the environment clean and homelike but she’s so well cared...
The Reserve at Braeswood is exclusively designed for residents with memory loss. Our services are provided in a secure environment that promotes a peace of mind. We are committed to keeping our residents, active, happy, and comfortable.
Review Score
146 reviewsOut of 10
5 star
57%
4 star
21%
3 star
9%
2 star
8%
1 star
8%
A Place for Mom has scored Cima Senior Living with 6.6 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Cima Senior Living has 146 reviews with an average "overall experience" of 4.1 out of 5.
While looking for a place for my mother, I have gone and seen numerous places. This location ended up winning. Everyone has gone out of their way to help my mother adjust. Out of all the places, this place spent more time with my mother with her questions and giving her answers. They weren’t so pushy compared to other staff at other locations. This area really felt like home. My mother really liked the color scheme too of the interior design: yellows and greens. It was similar to what my mom would have in her home. What I also liked was that they invited me back for a second tour to see how things were during different parts of the day: like lunch or their activities. It was just so welcoming. What I also liked is to see everyone up and about. I would see people walking down the hallways; people would be in the activity rooms, and people in the lobby area. The staff team really encouraged people to be social and out of their rooms. To me this was a big selling point. Their medical team is also outstanding. Before coming here, my mother had issues with sleeping too much. The nurses did some blood work with her and found that she was being over medicated. She was prescribed all this medication and they tried to explain to us that she doesn’t really need that. I am very pleased with their medical team and if my mom every needs anything she has a little button that she can press and someone will there as quickly as possible. One thing I will say that could use improvement is their food. To me, it seems very bland. I understand that there are seniors and the cook team is very conscious with their dietary needs, but it just seems that there is no variety. Their menu is put out by month. The dining area has a restaurant like atmosphere. It is quite big with tables that sit four people. The staff also matches you with people you would get along with. For any reason you don’t like sitting with that person, you just “play musical chairs” until you find someone you can social with. The staff seems to be real alert and responsive with that. Another huge selling point is how you pay everything. Comparted to other places, this is one of the view that their rates were all inclusive causing it to be cheaper. Nothing was itemized, nothing was broken down, and everything was just included. This made my life easier because it just gets complicated if everything just started piling up with certain care services.
4.5
4.5
4.5
4.5
4.5
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
This community has come leaps and bounds in the past year or so and the remodel brings the look to the same standard as care. I highly recommend them!
5
5
5
5
5
Dorset Place Memory Care in Oklahoma City, OK
3.5
(36 reviews)
We are very happy with the place and my mom has been treated very well. The place is convenient to my home and work. I would recommend the place, and we feel like it is one of the better values in the area.
4
4
4
4
4
4
4
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
We toured with The Reserve at Katy. The facility was larger and felt more like a hospital. We were looking for a place that felt more like home.
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
The community staff is very welcoming and is good at inviting my loved one personally to join in activities. They would like access to Sunday worship services. The Bible class was not meeting for awhile, but I believe has started up again. A more systematic plan for integrating new people would be great. They need to find a better way to facilitate to make relationships accessible.
4
5
5
4
4
4
4
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
We picked this community because, they had the space available, for the time that we needed something. It looked nice, and felt comfortable. Overall, it's been a good experience, and has been working well.
5
4
4
4
No data collected
4
4
Dorset Place Memory Care in Oklahoma City, OK
3.5
(36 reviews)
We had a good tour experience with The Reserve at First Colony. There was nothing negative about the facility, but nothing really stuck out to us either. It was just not the right fit.
The Reserve at First Colony in Sugar Land, TX
4.5
(29 reviews)
This community was good and the tour was nice it was just not what we were looking for environment wise for our loved one. Also there was another community that just happen to outshine and take our attention.
The Reserve at First Colony in Sugar Land, TX
4.5
(29 reviews)
This community was assisted living and this tour helped show us that we did not need assisted living and that my loved one really needed independent living.
The Reserve at First Colony in Sugar Land, TX
4.5
(29 reviews)
The security at Dorset Place is really great, we know our loved one is safe there. They could work on improving their activities and they say they do laundry but we do not see much of that happening. We know no place is perfect, but we do feel that our loved one is safe and well taken care of and the staff are nice
4
4
4
4
3
4
4
Dorset Place Memory Care in Oklahoma City, OK
3.5
(36 reviews)
We chose Colonial Oaks because the look of the facility, the nurses and administration, and the location as well as the price. Most of my lower scores have to do with covid since we do not have access to our family, they are still on lock down and we are not able to visit. I would just tell others be aware of what you are getting into, it is a big decision and not always pleasant. Overall I would recommend to others looking
5
3
4
3
3
3
5
The Reserve at First Colony in Sugar Land, TX
4.5
(29 reviews)
The care givers for the most part were really really caring towards the residents. Our loved one was in the largest room which was very nice. We personally never at any meals there, and our loved one was on a very restricted diet and they were very accommodating with her.
5
5
4
4
5
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
I would tell people whoever would be going in to talk about their dietary foods. The staff was great about getting back to me with answers to my questions. I felt the overnight staff during the weekdays wasn't as responsive.
5
5
4
4
5
Dorset Place Memory Care in Oklahoma City, OK
3.5
(36 reviews)
Very nice people and a caring staff. The nursing staff is very good and advocate for the residents. I feel the cost structure is on the high side for the level of care given and the responsiveness of the staff. The billing and invoicing process is also very confusing. I would recommend them based on their staff. They seem to genuinely care about the residents and their well being.
4.5
5
3.5
3.5
4
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
It was nice to meet [name removed]. She was very knowledgeable on the living center and assisted me by giving info on how to get the status on my father in New York. I liked the idea of the Enlivant sending someone in to assess my father so everyone is on the same page upon arrival. I did however not get to tour the facility. I believe I have to reschedule a visit for that. Thanks [name removed].
4
4
4
4
4
Dorset Place Memory Care in Oklahoma City, OK
3.5
(36 reviews)
Very nice and clean. Nice staff. Excellent set up on the apartments and safety concerns. Very small community turned out not to meet my mother's needs.
4
4
4
4
4
Dorset Place Memory Care in Oklahoma City, OK
3.5
(36 reviews)
This a pretty nice community, and my tour of it went well. Everyone was kind, and helpful. The staff was friendly, and informative. From what we saw they do a good job with the cleanliness around the facility. The experience went well, but I did find another community that suited our needs better.
4
4
4
4
4
The Reserve at Braeswood in Houston, TX
4.5
(25 reviews)
Good visit. [Remo ved] very nice and knowledgeable.
4
4
4
4
4
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
This community looked clean when I visited. I liked that they have divided doors in the apartments so you could open the top and keep the lower half locked. The person that took us on tour was nice. We chose a community that was a newer than this one.
4
4
4
4
4
The Reserve at First Colony in Sugar Land, TX
4.5
(29 reviews)
Overall, my loved one's stay at Colonial Oaks is going very well! The staff are very nice and very personable, and they are sure to cater to my loved one's needs. My loved one's stay at Colonial Oaks is pretty close to perfect!
4
4
4
4
4
The Reserve at Katy in Katy, TX
3.9
(56 reviews)
There are 4 total Cima Senior Living Facilities.
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