A Banyan Residence

This community was too expensive and was not set up for what my loved one could have handled for memory care.

Spoke with [name removed] for some time about Mother. He then gave me a tour of the gardens,a room set up as a single. All rooms have lock and key for residents, and doors exit to the gardens. He told me about the activities and I saw the dining area. I asked about the turnover of staff. He told me most of the staff has been there between 3 to 5 years. Some even longer. We returned to his office and talked a little about their fees and available services. He sent me an E-MAIL with several site to look at and share with my son in Georgia. He hoped that I liked their place so much that I would cancel the other tours planned.

This facility is very unique with it's spacious and beautiful fenced in courtyard. It is well worth the time to visit this facility to see if it is a fit for your loved one.

Our family agonized and researched for months over the decision about placing my wife [name removed] of 50 years in Memory Care. Eventually her unsafe and sometimes life-threatening behavior left us with no choice but to move forward. I can only thank God for somehow directing us to A Banyan Residence. The long dreaded transition turned out to be a simple and painless process. They (Banyan) knew EXACTLY how to handle their challenging mission. It was "all hands on deck" and their amazing staff focused and handled my wife's transition masterfully. The changes in [name removed], in less than 2 short weeks, have been nothing short of miraculous. She is smiling, engaging with others, attending the many well thought out activities and SHE IS SAFE! My whole family is now beginning to heal and we can finally breathe again. Please keep in mind we did extensive, in-depth research and I encourage any family going the immeasurable pain inflicted by Alzheimer/Dementia to strongly consider this beautiful and very family oriented care center.

I do recommend it.

I would recommend this facility as they are caring, loving people that treat the residents like family. The place is a good fit for someone who loves the outdoor environment.

The home health agency that they contract with sucks. They are unresponsive, don't answer phone messages, and don't follow through on things that they say they will do when I have nailed them down. It's ridiculous. I think people need to consider the health care provided through the facility which is so important. It, unfortunately, didn't occur to me at the time.

Our family had an in person tour with A Banyan Residence community and we thought the entire tour experience with the community was really good

A Banyan Residence is a beautiful property. Great people. Several caregivers couldn't speak English. Not a place for a person that needs extra care. Otherwise I would recommend them. [name removed] really cares and some of the staff really care about the residents. I would give them a 4 star facility. The facility is excellent depending on the needs of your loved one

The employees are lovely and caring people. The place is very pretty, and we are happy with our choice.

My parents just love it here. Most everybody is pretty friendly. The care has been good, and the owner has been on top of things. If you tell him something, he takes care of it. You can always go to him if you have any problem of any kind. The cleaning woman is wonderful and keeps everything spic and span. The nicest thing about A Banyan Residence - and the reason why I chose it - is that instead of the rooms opening into a hallway, they open into a courtyard with a nice garden. There's a koi fish pond feature, and every time I go there to visit, I always see people meticulously caring for the garden. Every place has some room for improvement. Really the only thing I don't like is they have set meals every day, although they will give you something else if you ask. Overall the food is decent, but it could be better. Mostly it just needs more variety. I like that our family is welcome to sit down and eat with my parents, and they don't charge you. I don't know of any other place that does that - every other place we looked into charges you to stay for a meal.

I was very pleased with the tour experience we had with A Banyan Residence. If I were looking for myself it would have been a good fit, but it was just not the right fit for my mother.

The people were super nice. They had a nice dining room. The rooms were way too small. You had to walk outside, to get to the dining room but overall, the community was a good location.

Banyan Residence has been great. My family member is very happy in memory care there. I like the team very much. We live out of state, and they do a great job keeping us updated and in the loop. They seem to have pretty good activities. I like that they also have assisted living there, and there's some interaction between the assisted living residents and memory care residents. One area for improvement is the food. I would like to see them offer better options. Currently the food is often repetitive and unexciting.

This community was just not appropriate for my loved ones condition. The tour was great and I was able to see everything and I got all of the information that I needed from the community. It was just not the right fit for what my loved one needed.

They have had a lot of issues with staffing. Some of the staff are very good. They are trying very hard to make it a high quality place. I do think they are trying. I would say to look at it and check it out. It's a very beautiful place.

Right away we new this was the community for our mother - it is very clean and well kept. They have a fish pond surrounding by small waterfalls where the residents can walk around. The landscaping is beautiful, the entire environment - inside and outside of the community is so bright and cheery. Everybody is very friendly and helpful. We like how we can go online and see all the videos and pictures they post of our loved one and other residents partaking in the activities. We love how they have a hair salon on sight and a little ice cream shop. The value for the money is good.

I put my loved one at A Banyan Residence, and I have no regrets. I was able to see her outside through the fence during Covid, and she was able to walk around the facility without a mask on and enjoy the other residents. All the staff wore masks, but my elderly loved one didn't have to suffer through that. I can't say enough good things about the staff. The owner, both father and son, will tell you all about the property, the flowers, the garden. But it's really their staff that make a difference. They just seem to be genuinely caring, everybody I've seen on the daytime crew anyway. I've not been able to be there when the nighttime crew is there, but my loved one is generally safely in her room at that time. Her dementia did decline while she was there, but I blame that on Covid. It's a shame what that's done to our seniors.

They have a Facebook page where families can go and see their loved ones participating in activities. My husband and his sister really liked the outdoor spaces for the residents, it gives the community a real resort feel. A Place for Mom has been great to work with as well. They sent us great options to check out. They even checked back in with us a month after the move, not having anything to sell us just checking to see how we were doing. Kudos to A Place for Mom for having such great communities to send us.

I've eaten there three times and the food was good. The patients wait quite a while to be served. Once we waited 30 minutes. My dad isn't happy with the food, but he has dementia so who knows ? I am glad they offer options like hot dogs and hamburgers. The grounds are beautiful and Dad loves to sit outside.