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Pointe At Kirby Gate

6480 Quince Road, Memphis, TN 38119

8.4
Review score
43 reviews
Add review
8.4
Review score
43 reviews
5 star
40%
4 star
35%
3 star
23%
2 star
0%
1 star
2%
See all reviews
8.2
Review score
810 reviews
23 facilities
For pricing & availability:
(866) 374-4058
Pointe At Kirby Gate
Pointe At Kirby Gate
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Jerry
-
Family/friend
5.0
Grateful Wife
I've been extremely satisfied.I am so pleased with our selection of the pointe at Kirby Gate. Management went above and beyond to help me get my husband moved as we were under a time crunch. He's so much improved since we've been here.I selected the pointe cause it's 2 minutes from our ho

About the facility
Pointe At Kirby Gate

Situated near Tennessee State Route 385, the Pointe at Kirby Gate offers seniors quality assisted living and memory care in the eastern part of Memphis. This elegant, traditionally styled community building features a welcoming front veranda, Southern charm, and lush landscaping. This conveniently located community allows residents easy access to metropolitan resources.

As the largest city on the Mississippi River, Memphis offers many cultural and recreational resources for seniors. Lifelong learners can visit the National Civil Rights Museum, the Pink Palace Museum and Planetarium, and the Mississippi River Museum. As an epicenter for rhythm and blues, Memphis is also home to Elvis’ Graceland and the blues clubs along the famous Beale Street. Experience Southern culture and cuisine by attending the Beale Street Music Festival and the World Championship Barbecue Cooking Contest hosted annually in Memphis. Eligible veterans can discover community support and local resources through the Memphis Vet Center. At Pointe at Kirby Gate, you are encouraged to pursue your passions.

Community Details

Feel confident in the luxurious atmosphere of the Pointe at Kirby Gate. Staff is available 24 hours a day to provide personalized care and assistance with daily living activities. This community takes a holistic approach to memory care through its...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Pointe At Kirby Gate

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Pointe At Kirby Gate
Pointe At Kirby Gate

6480 Quince Road, Memphis, TN 38119

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8.4
Review score
43 reviews
8.4
Review score
43 reviews
5 star
40%
4 star
35%
3 star
23%
2 star
0%
1 star
2%
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
12 reviews
9.0
Review score
12 reviews
5 star
59%
4 star
8%
3 star
25%
2 star
8%
1 star
0%
9.0
Review score
41 reviews
9.0
Review score
41 reviews
5 star
51%
4 star
34%
3 star
10%
2 star
5%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Reviews

for Pointe At Kirby Gate

8.4Review score43 reviews
8.4
Review score
43 reviews
5 star
40%
4 star
35%
3 star
23%
2 star
0%
1 star
2%
Tarantino Properties, Inc
8.2
Review score810 reviews23 communities
Write a review
A Place for Mom has scored Pointe At Kirby Gate with 8.4 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Pointe At Kirby Gate has 43 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.3
Care Services
3.9
Staff
4.1
Meals & Dining
3.8
Activities
3.8
Value for Cost
4.1
A Place for Mom has scored Pointe At Kirby Gate with 8.4 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Pointe At Kirby Gate has 43 reviews with an average "overall experience" of 4 out of 5.
Parent company
Tarantino Properties, Inc
8.2
Review score810 reviews23 communities
Logo for Tarantino Properties, Inc
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Jerry - Family/friend
Assisted Living
February 8, 2024
5.0
Verified Review
Grateful Wife
I've been extremely satisfied.I am so pleased with our selection of the pointe at Kirby Gate. Management went above and beyond to help me get my husband moved as we were under a time crunch. He's so much improved since we've been here.I selected the pointe cause it's 2 minutes from our home. So convenient.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Wendy I - Family/friend
Memory Care
February 1, 2024
5.0
Verified Review
Pointe at Kirby Gate Review
The facility is the right size, and the staff is very nice and takes good care of my dad. [name removed] has been very kind and caring to us. She was a big factor in our decision when choosing The Pointe at Kirby Gate. We watched her interaction with the residents and new this was the best place for my dad. [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] are super nice and work extra hard. [name removed] is the most pleasant and concerned nurse. [name removed] is the most thorough and detailed resident assistant. I wish they had more help. They work very hard. Memory Care residents require more assistance. I am comfortable with my dad being there as long as there are caring staff members as these.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Kazmet Y Lovelace - Family/friend
Memory Care
January 25, 2024
1.0
Horrible...worst day of my life...l honestly can't rate them without crying
My mother was there 14 days broken hip& bed sores...l dont know what happened during her stay but l hate it did happen l took her out . I understand they going to fall but bed sores after 14 day stay...l cried for days my mama 76 years old with dementia she is my whole life but this place wasn't right for her...all l will say is please please visit everyday make sure they are okay cause if l had just left her l don't know what would have happened l saw alot those 14 days that was really bad & that's why my mom is home safe with me...Please Please follow your first mind...the workers were very nice but l cant believe they did my mom like this they all were just being fake in our face the whole time....
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
2
Anonymous - Family/friend
Memory Care
November 29, 2023
3.0
Verified Review
our families experience
Based on the experience we have had so far, there is always room for improvement.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
3
Tammi - Family/friend
Assisted Living
June 6, 2023
4.0
Verified Review
Review for Pointe At Kirby Gate
We picked this community, because of the price and convenient location.They've had several changes in management over the last year which I find concerning. There's been a lot of turnover in management which does not make me happy. Mom is happy and fine though
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Memory Care
May 2, 2023
4.0
Verified Review
Activities are great for Assisted Living area; but none for Memory Care unit.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
4
Tasha - Family/friend
Memory Care
April 24, 2023
3.0
Verified Review
Would not recommend.
My Father would be alive today if he hadn't fallen on that hard floor 3 times. Hitting his head at least one time with a knot resulting. The meals prepared were terrible. Very unprofessional. My father went to rehab, and right before his release, the social worker told me Kirby Gate informed them that my Father was not allowed to return there. I scrambled to find a place for my dad. I was able to get his personals out before the end of that month, and I asked them for a refund for the remaining time, they never replied, therefore they stole money from me. Unfortunately, my Father passed away on [date removed]. Kirby Point is a horrible facility for Dementia patients.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
March 3, 2023
3.0
Verified Review
Review for Pointe At Kirby Gate
The actual care was fine - Dad's room was kept clean and he was kept clean, and they reported his cellulitis and got him to the hospital quickly. But the business side of the community is horrible. The nurses and caretakers were great, I have no complaints about them, but the administration is a nightmare. First; they tried to bill me [amount removed] more than the lease said and the excuse was "oh we never read the lease." Then, I was promised in writing by text message that first month would be pro-rated - nope, failed to honor that. My dad was treated quite well, but I was treated extremely poorly as the payer on this bill. I felt like they made every effort to effectively steal money by trying to charge me [amount removed] more, by going back on their word about pro-rating, and then by terminating the lease but still expecting me to pay. I had a horrendous experience with this facility.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
anonymous - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Great community but their food stinks.
It's a nice place overall. They take good care of my loved one. But the food has not been good at all. They told me it would be good, home cooked meals. But everything is deep fried, and they serve lunch leftovers at dinner. They also think cabbage and potatoes is a whole meal. For as much as we're paying, they should have better food.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
3
Value for Cost
3
Mary - Toured community
Assisted Living
February 16, 2023
5.0
Verified Review
My Tour Experience at Pointe at Kirby Gate
We really liked the community. We wanted more space for our loved one and we needed slightly higher care services for our loved one as well.
Anonymous - Family/friend
Memory Care
January 17, 2023
4.0
Verified Review
Recommended
Overall, we've been very satisfied with this facility. The staff is great. They're very helpful. The facility is always clean. Communication with the family is excellent. Housekeeping is done often and they do a very good job. They provide laundry service as well and do a good job with that. As far as activities, they seem to offer a lot of them on the Assisted Living side but not on the Memory Care side. The only thing we've been unsatisfied with is that our loved one has had a few falls since she's been here. We are working on how to prevent her from experiencing any more of those. Otherwise, things have been very good. I have and will continue to recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
November 21, 2022
3.0
Verified Review
Tour experience
We toured with The Pointe at Kirby Gate. Unfortunately they would not take my loved one because she has a colostomy bag and they cannot handle that type of care.
Response from Pointe At Kirby Gate
November 30, 2022
We appreciate the time you took to visit us. Every senior deserves a great life and hope you find the ideal community for your loved one. Thank you for your honest feedback.
anonymous - Family/friend
Assisted Living
October 19, 2022
3.0
Verified Review
At first my loved one had a lot of unhappy things to say. She felt the staff talked to the residents like children and bossed them around instead of speaking to them as adults. She doesn't say that so much lately, so I think that has calmed down a bit. Recently a lot of staff have resigned - the director, maintenance man, head nurse, the admissions lady. I'm hoping things will improve with the new director. My loved one says the food is really difficult to eat - it's often too hard to chew, and sometimes unrecognizable. But the new director is nice and wiling to speak with me. So we're hoping things will get better with the new new director. And my loved one's nursing care has been great throughout.
Response from Pointe At Kirby Gate
October 25, 2022
Listening to our residents and their family members is a crucial part of our job. Please schedule a time to discuss this matter further. We appreciate your honesty.
Anonymous - Toured community
Assisted Living
September 30, 2022
4.0
Verified Review
I toured this community and it was great. I really liked it. It's beautiful, nice staff, great apartments. However, the location wasn't ideal. I personally felt that it was too close to a not so great part of town. Had it been located in a different area, it would have been our first choice.
Response from Pointe At Kirby Gate
October 4, 2022
It was a pleasure getting to know you. We’re here to support our residents and their families in any way we can. Don’t hesitate to call if you have questions or need more information. Thanks for this lovely review.
anonymous - Family/friend
Assisted Living
September 9, 2022
4.0
Verified Review
Friendly staff
When we come to visit the staff members they are all really nice.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Value for Cost
3
Response from Pointe At Kirby Gate
September 16, 2022
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Dana - Family/friend
Assisted Living
August 30, 2022
3.0
Verified Review
Overall happy so far. Some new staff members I really like.
We were hoping our loved one wouldn't be in the locked memory care side, but we didn't have a choice once she ran on her first day there. She speaks really well and only has short-term memory loss, so she doesn't quite fit in with the other memory care residents. I wish every now and then they'd let her go over to the brighter assisted living side. I wish she had more things to do in memory care, and that it wasn't so dark. They are fixing it up though. They had put new carpet in the halls the other day. I think she's safe and they don't allow anything bad to happen to her. I just wish they could get through to her to get her to shower and things more, although we struggled with that too when she was with us. But with time, she seems to be adjusting. They have some new staff members that are great. One of the administrators is really nice, and she always asks my father how he's doing when he comes to visit my mom, which he appreciates.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
4
Response from Pointe At Kirby Gate
September 1, 2022
We’re committed to the highest level of care for your loved one. The comments of family members help us find areas for improvement. Thank you for your honesty and your insight.
Tammi - Family/friend
Assisted Living
August 24, 2022
4.5
Verified Review
Mom Seems Happy
It has been a good experience. The director is very responsive and knowledgeable. She has been a huge help with me living so far away and has been wonderful. I think my mom is happy and thriving there. She seems happy with the food. With her memory problems, those things can fluctuate day to day, but overall she's happy.
Friendliness
5
Care Services
4
Meals & Dining
4
Value for Cost
5
Response from Pointe At Kirby Gate
August 29, 2022
It’s an honor and pleasure to have your loved one as a member of our community. If you ever have any questions, please let us know. Thanks for this lovely review.
Ken - Family/friend
Assisted Living
July 28, 2022
5.0
Verified Review
Good review
The value for the money was great and they had a semi private room which we were able to afford. The workers were also extremely friendly and already knew her from a previous facility. The staff are just wonderful and so accommodating, they were able to take her back after her fall. Overall it was a great experience and I would recommend them and already have to friends who have moved their loved ones here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Pointe At Kirby Gate
August 5, 2022
Making you smile makes us smile too. We’re so glad you’re here. Thanks for all your positive comments.
Anonymous - Resident/client
Assisted Living
July 27, 2022
4.0
Verified Review
Consider Kirby Gate As An Option for Assisted Living
I would encourage you to check out the community and see if it would meet your needs. The administration is acceptable. This is a smaller community, and doesn't have a big intuitional feel you might get from a bigger community. The staff communication with the residents is good. All the meals are offered in the dining room with the option of taking it to back to your personal room or having the meal delivered. There are three meals a day served to the residents.
Cleanliness
4.5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Pointe At Kirby Gate
August 2, 2022
Our residents love when new folks stop by for a visit. So do we! Thanks for this review, and keep spreading the word that our community is a great place to be.
T K - Family/friend
Assisted Living
April 7, 2022
3.0
Verified Review
We were disappointed
I do not feel like this community was very responsive to my loved one while she was in this community. My loved one was very sick and I was trying to get a hold of her and they kept telling me that my loved one was okay. She was not okay and needed to see a doctor. In the beginning I felt like they were very friendly but after move in I feel like things began to change.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
4
Response from Pointe At Kirby Gate
April 12, 2022
We appreciate your candor. Senior Lifestyle is committed to providing nothing short of exceptional service and care to the residents who call our communities home. We’d be glad to discuss the specifics of this review with you, and we hope you’ll reach out to us to schedule some time to do so. Please call me at 901-753-3449. Thank you. Tammy, Executive Director.
Viewing 1-20 out of 43 reviews

Amenities
at Pointe At Kirby Gate

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Gluten-free
  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • Room Service

Room Amenities

  • Ground Floor Units
  • Garden View
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • Library
  • Indoor Common Areas
  • Central Fireplace

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Christian Services
  • Holiday Parties
  • Yoga / Chair Yoga
  • Quilting or Sewing Club
  • Dances
  • Current Events Club
  • Visiting Chaplain or Priest
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Protestant Services
  • Stretching Classes
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Live Dance or Theater Performances
  • Book Club
  • Activities On-site
  • Bible Study Group
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs

Neighborhoods
around Pointe At Kirby Gate

See what the neighborhood has to offer and what’s nearby:
Pointe At Kirby Gate in google map

Frequently Asked Questions
about Pointe At Kirby Gate

Pointe At Kirby Gate offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Pointe At Kirby Gate 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 584-0211 to reach a resident at Pointe At Kirby Gate.

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2 star
4%
1 star
8%
Studio, 1bd
For more than 20 years, the dedicated team at Laurel Glen at Memphis has been providing the finest Assisted Living/Memory Care community services in the Memphis, Germantown, Collierville, Shelby and Desoto area.We know how difficult it can be for a loved one to make the transition from home to a...
Photo of Belmont Village Memphis

Belmont Village Memphis

6605 North Quail Hollow Road, Memphis, TN 38120
Starting at $X,XXX+ monthly
8.2
Review score
69 reviews
8.2
Review score
69 reviews
5 star
39%
4 star
41%
3 star
16%
2 star
3%
1 star
1%
Studio, 1bd, Semi-Private
Belmont Village of Memphis, Tennessee is located in the attractive Germantown residential area shaded by Crape Myrtle and Dogwood trees, not too far from the Mississippi River. Situated near shopping, restaurants, places of worship and outstanding medical facilities — not to mention...
Heritage at Irene Woods outdoor common area

Heritage at Irene Woods

4580 Forest Hill Irene Rd, Memphis, TN 38125
Starting at $X,XXX+ monthly
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
1bd, 2bd, Studio
Heritage at Irene Woods was designed by nationally known real estate developer Edwards Rose & Sons and is the area’s most sought after option for a beautiful senior living choice. Heritage at Irene Woods offers independent living apartment homes, assisted living apartments and memory care...
Photo of Cordova

Cordova

1535 Appling Care Ln, Cordova, TN 38016
Starting at $X,XXX+ monthly
5 star
83%
4 star
0%
3 star
0%
2 star
0%
1 star
17%

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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