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Charter House

1316 Fenwick Lane, Silver Spring, MD 20910

9.0
Review score
11 reviews
Add review
9.0
Review score
11 reviews
5 star
46%
4 star
9%
3 star
27%
2 star
0%
1 star
18%
See all reviews
For more information about senior living options:
(866) 374-4058
Charter House
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Anonymous
-
Resident/client
5.0
Review for Charter House
I think it's a great community as far as residents services and planned activities. I want them to continue to upkeep and beautify the environment such as painting, fixing broken or malfunctioning things.It's very affordable and the location is a walker's paradise. I would like them to pai

About the facility
Charter House

Charter House has a prime location in the heart of downtown Silver Spring. It is a multistory community, ideal for active adults 55 and over. The grand building is surrounded by downtown attractions, and residents have immediate access to the city’s convenience stores, restaurants, parks, and activities.

The community features a plethora of amenities. Residents are free to spend their free time utilizing the business center, fitness center, laundry facilities, library, media room, recreation room, and sundeck at their leisure. Plus, they can benefit from gated community access, covered garage parking, public transportation, on-site management, and on-site maintenance.

Apartments are cable-ready, equipped with top-notch appliances, and feature spacious closets and a patio or balcony. Residents can also choose between beautifully finished hardwood floors or soft carpeting.

Join a community that offers luxurious amenities that enables you to lead the liberating lifestyle you desire, at Charter House!

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Senior Apartments

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Compare

Charter House
Charter House

1316 Fenwick Lane, Silver Spring, MD 20910

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Victory Crossing Senior Apartments
Victory Crossing Senior Apartments

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9.0
Review score
11 reviews
9.0
Review score
11 reviews
5 star
46%
4 star
9%
3 star
27%
2 star
0%
1 star
18%
8.5
Review score
10 reviews
8.5
Review score
10 reviews
5 star
50%
4 star
20%
3 star
30%
2 star
0%
1 star
0%
8.5
Review score
21 reviews
8.5
Review score
21 reviews
5 star
71%
4 star
19%
3 star
5%
2 star
0%
1 star
5%
Review score not available
Studio
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Studio
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Studio
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Studio
--
1 bedroom
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1 bedroom
--
1 bedroom
--
1 bedroom
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2 bedrooms
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2 bedrooms
--
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Reviews

for Charter House

9Review score11 reviews
9.0
Review score
11 reviews
5 star
46%
4 star
9%
3 star
27%
2 star
0%
1 star
18%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Charter House with 9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Charter House has 11 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
3.8
Care Services
3.6
Staff
3.7
Meals & Dining
5.0
Activities
3.9
Value for Cost
3.7
A Place for Mom has scored Charter House with 9 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Charter House has 11 reviews with an average "overall experience" of 3.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
Anonymous - Resident/client
Senior Apartments
March 11, 2024
5.0
Verified Review
Review for Charter House
I think it's a great community as far as residents services and planned activities. I want them to continue to upkeep and beautify the environment such as painting, fixing broken or malfunctioning things.It's very affordable and the location is a walker's paradise. I would like them to paint the garage walls.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Senior Apartments
June 12, 2023
5.0
Verified Review
Satisfied Tenant
My family and loved one have had a great experience with Charter House. The staff work very hard to satisfy the residents. Their communication with the family and residents is awesome and frequent to keep us updated. Everyone seems to be friendly. This is a community we would recommend to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Hershel Erick McNeil - Family/friend
Senior Apartments
December 3, 2021
1.0
THE WORST!!!!
If I could give this place a negative 10 review I would. My father in law passed away and since we were out of town, it took us a few days to get there. The manager [name removed] assured us no one was in the apt. However, when we got there all of his jewelry was missing along with several other items including cash. We knew for a fact it was there because he told us. Also, this [name removed] guy assured my wife and I we would get the deposit back and low and behold, nothing. After several attempts to contact him, he finally sent me a text saying he would call back after the holidays. He has since ghosted us and I now have consulted an attorney. He even refuse to give me his mailing address to send a certified letter. If you value your loved ones, please stay away from the Charter House, Bucknell Apartments or any other facility that is managed by [name removed]. During our initial face to face meeting, he exhibited all of the nervous "I don't want to get caught" signs.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Value for Cost
1
anonymous - Family/friend
Senior Apartments
June 23, 2020
3.0
Verified Review
Charter House
The common areas at Charter House were always relatively clean. We have never had a bad experience with the staff. They do not provide any food at this community to my knowledge The community is an ok value for the price. The building itself is a bit dated.
Cleanliness
4
Friendliness
4.5
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Senior Apartments
March 26, 2019
3.0
Nice building, as visitor no way to get in unless someone see you and let you in. Also, no parking and for tenants it's a additional $100/monthly. The only unit available at the time of my visit was on the 12th floor and I wasn't interested. The unit was very nice... staff very nice and professional, me personally would prefer not to live in the heart of the city. [name removed]
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Senior Apartments
November 1, 2017
5.0
Tour was very informative. Senior environment is very nice with many amenities and conveniences. Staff personnel answered all questions. Apartment units very spacious with great views.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Senior Apartments
April 12, 2017
3.0
Living/dining area a nice size, closet for coats. The building must be in transition because the bulding is really old. I notice some powder around the outside of two doors on the same floor.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Resident/client
Senior Apartments
April 11, 2017
5.0
Verified Review
Good move so far
I chose Charter House because they have handicapped accessibility and I can come and go as I please.I like that they offer activities for the residents as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Senior Apartments
January 17, 2017
4.0
Verified Review
Very Nice Tour, Good Community
We had a lovely tour of this community. Everything looked great, and very well-kept. Everyone was very kind, and friendly to my family and I. The experience was a good one. The location was just a little to far for our families to travel too.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Senior Apartments
August 11, 2016
5.0
Verified Review
Everybody Has Been Great We Are Pleased
Everything is working out well for my grandmother here at these senior apartments. The community is well maintained and the grounds look great. Everybody has been great and very friendly. The location is a good one, she is in a good area of town. Overall I'am satisfied and I would recommend these senior apartments.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Senior Apartments
December 17, 2014
1.0
Activities have mostly been terminated. An exercise class and a monthly birthday are all that is left of the wonderful activities four years ago. There is no full-time housekeeping. Two cleaning contractors come for about two hours a day. Residents complain that the new office staff are not respectful or friendly. The elegant small, private dining room has been turned into an office for the Residents Services Coordinator, who coordinates few services and no management-sponsored outside activities, which we haven't had in six years. If you want to be happy in your senior years, do not come here.By the way, the room in the photo either doesn't exist, or does not look like this anymore.
Cleanliness
2
Friendliness
1
Value for Cost
2
Care Services
1
Activities
1
Viewing 1-11 out of 11 reviews

Amenities
at Charter House

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Activities

  • Activities On-site
  • Activities Off-site

Neighborhoods
around Charter House

See what the neighborhood has to offer and what’s nearby:
Charter House in google map

Frequently Asked Questions
about Charter House

Charter House offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Charter House 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (301) 495-1600 to reach a resident at Charter House.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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