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Brookdale New Hope

1680 South New Hope Road, Gastonia, NC 28054

8.0
Review score
17 reviews
Add review
8.0
Review score
17 reviews
5 star
41%
4 star
29%
3 star
24%
2 star
6%
1 star
0%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale New Hope
Brookdale New Hope
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Layton
-
Family/friend
5.0
Compassionate Care
Cost went up abruptly 15%, but they worked with me to adjust down some. Overall it has been a very positive experience. The staff are very friendly and attentive to our mother's needs. They assisted greatly with the passing of our father. Very compassionate and experienced in dealing w

About the facility
Brookdale New Hope

You can find Brookdale New Hope — a charming assisted living community – in a suburban area of Gastonia, North Carolina. The community is close to many banks, hospitals, doctor’s offices, and shopping areas. Here, trained caregivers assist with medication management, bathing, and grooming, and can coordinate services with outside health care providers as needed. Compassionate staff members also plan daily activities for residents, provide homemade meals, and assist with tedious chores and housekeeping. Transportation and postal services are available, too. Rest assured, residents’ safety is prioritized and monitored around the clock. Brookdale’s staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, an alert system and keypad entries have been installed to heighten security. With more peace of mind, you can spend your extra time doing what matters most to you. Discover new literature in the well-stocked library, unleash your creative side in the arts and crafts studio, or take a stroll along the scenic walking paths. Each day can be as laid-back or action-packed as you prefer. It’s all about your choices here.

Community Details

At Brookdale New Hope, there are plenty of engaging activities and amenities to look forward to each...

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Senior living options offered

Assisted Living

Pricing
for Brookdale New Hope

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale New Hope
Brookdale New Hope

1680 South New Hope Road, Gastonia, NC 28054

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1717 Union Road, Gastonia, NC 28054

8.0
Review score
17 reviews
8.0
Review score
17 reviews
5 star
41%
4 star
29%
3 star
24%
2 star
6%
1 star
0%
8.7
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8.7
Review score
27 reviews
5 star
48%
4 star
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8.6
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13 reviews
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7.7
Review score
13 reviews
7.7
Review score
13 reviews
5 star
38%
4 star
15%
3 star
39%
2 star
8%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

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Lowers your rent by a dollar amount or percentage.

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Room Discount

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Active promotion

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Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Brookdale New Hope

8Review score17 reviews
8.0
Review score
17 reviews
5 star
41%
4 star
29%
3 star
24%
2 star
6%
1 star
0%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale New Hope with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale New Hope has 17 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
3.8
Friendliness
3.8
Care Services
3.6
Staff
5.0
Meals & Dining
5.0
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Brookdale New Hope with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale New Hope has 17 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
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Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Layton - Family/friend
Assisted Living
July 11, 2023
5.0
Verified Review
Compassionate Care
Cost went up abruptly 15%, but they worked with me to adjust down some. Overall it has been a very positive experience. The staff are very friendly and attentive to our mother's needs. They assisted greatly with the passing of our father. Very compassionate and experienced in dealing with the death of a loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Layton - Family/friend
Assisted Living
July 1, 2022
4.0
Verified Review
Great Community For Seniors With Assisted Living Needs. Attentive, Friendly, and Caring Staff
The staff are very friendly and they are communicative with the family about our loved one. They are attentive towards my loved ones. There are three meals a day served and there are choices for the residents to choose from. There are activities for the residents to participate in, if they choose to.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
April 9, 2021
4.0
Verified Review
my review of Brookdale New Hope,
The community was nice and we did a virtual tour. I would have liked the tour to be more comprehensive and the community just didn't fit our needs.
Michael Lutz - Family/friend
Assisted Living
November 26, 2019
5.0
Exceeded all expectations
My first indication that Brookdale New Hope was the right place for my mother occurred when the executive director, [name removed] insisted that I come visit with her to evaluate the facility. I had informed her that I had visited other facilities, including Brookdale properties and commented that I assumed all were very similar. She insisted that I visit and the rest is history. I was most impressed with the culture of friendliness and caring. It was obvious that [name removed] set the standard for others to follow. Despite the poor condition of my mother at the time of admission (surgery followed by pneumonia and rushed rehab), the goals were set high and all parties have delivered. The Brookdale staff at every level have been accommodating, responsive, and genuine. I must not overlook the physical and occupational therapists and the doctors used by Brookdale to care for the patients. They were excellent and the results exceeded all expectations. They all have an extremely difficult job in what is a very trying time for the families and their loved ones. We are very satisfied with the service and care given to our mom to date.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Patricia Miller - Family/friend
Assisted Living
June 11, 2019
4.0
Verified Review
Mom Goes to Camp!
Mom is like a seenager at camp. She thinks her room is so special and has developed special friendships. She feels safe and comfortable and has excellent rapport with the staff and feels they truly care about her. She wishes there were more activities for mental stimulation. However there has been a transition in that they were temporarily without an activity director and hopefully that will be addressed. When I visit the residents are always excited to see me and love that I eat with them and attend their programs. They converse about the people that come and give their time to be with them.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
Doris Yelton Stafford - Family/friend
Assisted Living
August 19, 2018
5.0
DAD NOT ATTENDED TOO.
My father has been at Brookdale New Hope over 3 years. The appearance of this place pretty on the outside and hallways are kept clean but they do not keep the rooms clean on the inside. My father had a small cut on his leg and blood got on the carpet and the staff never attempted to clean it up. He fell on [Date removed] and was not attended to when he needed help going to the bathroom when you pull the Help string you always are waiting for assistance. Staff has poor rating, when a person needs Help you are Ok if you don't need help. I also think they were over medicating. my Dad after his fall on pain meds. He later died in the hospital on [Date removed]
Cleanliness
1
Friendliness
2.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5
Ray - Toured community
Assisted Living
August 21, 2017
3.0
Verified Review
A bit expensive
I had a nice tour of this community, everything went well for the most part. The community was falling in disrepair from what I saw. The staff was friendly, and kind. Everyone treated us well, but this was not the community for my father, and his needs because it was one of the most expensive in Gastonia NC.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Assisted Living
July 25, 2017
2.0
Verified Review
Paying Out A Lot of Money, Expected Better
When we first moved into this community everything was going well, but now we are not pleased with the care my mother in law is receiving. They have dropped her twice, and they have not been responsive when we express our concerns. The meals need improvement, and when I expressed my concerns about the food. They told me there is nothing they can do about the meals. With the amount of money my father in law is paying out, we expected better. This community is for someone that requires little, or no care at all.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Assisted Living
June 26, 2017
2.5
Poor response times
My mother in law has been in Brookdale for a short time- the response to needs is very poor and she has fallen while being transported by staff members- the management team has assured us they will train and look into these issues but we have yet to get an update-
Cleanliness
4
Friendliness
2.5
Value for Cost
1
Care Services
2
Activities
2.5
anonymous - Family/friend
Assisted Living
October 22, 2015
4.0
Verified Review
I've been very happy with it.
I've been very happy with it. It's really clean and nice, you couldn't ask for a better situation. There were some questions we had about getting some things installed very smoothly. Most recently we asked some questions about medicare, and they haven't been able to answer those for me. So some billing issues.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Dale Starnes
Assisted Living
September 23, 2015
4.5
Verified Review
Just worked out great. I could not have ask for better help and understanding.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Assisted Living
August 31, 2015
4.5
Verified Review
prompt and accurate service
When I go visit Brookdale New Hope the nurse gives me prompt and accurate service. Anything I need she helps me with. The marketing lady is also excellent. My sister is in good of shape now being in this facility as she was before her stroke. Things are really working out well for her there. My only complaint is I haven't gotten the billing straightened out yet.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
4.5
Doris Zeman - Family/friend
Assisted Living
July 20, 2014
4.5
Verified Review
Brookdale New Hope - a comfortable alternative to "home".
I have been very satisfied with the services given to my brother, who is 84 years old and blind. He is the only blind person in the facility and we are charged for someone to come and get him to take him to the dining room. He has been unable to learn to get there without help. His room is cleaned once a week and items that have fallen to the floor (kleenex, papers, etc) are in the floor when we arrive unless it is the day the room is cleaned. He has been very pleased with the meals, but sometimes he said they have only "cottage cheese and salad" for a meal. I believe he just does not see his choices and hears only a little of what may be said to him, as his hearing is also bad. The Sunday church service is recorded. He is unhappy about that and so he does not go. He likes that a minister comes on Tuesdays, and they sing and play the piano. My brother has always been in choir and had started singing with them. This is giving him some times to look forward to. They have holiday celebrations with decorations and mini-parties. Prices increase each year. You may start out being able to afford the rate, but it keeps climbing. You can talk with the office personnel and may get a discount if you truly need it. It is no higher than others around, and in fact, is a little lower than some. You are charged for any additional services "you" require. An extra charge is levied because he has to be led to the dining room, living room, etc. He is charged because he needs help taking his medicines. I am proud to tell people that he's at Brookdale New Hope. Residents are treated like the valuable people they are. The outside of the building is nice and the inside decor is quite nice. A large living room like home, dining room with table that seat only 4, not long dorm tables. This helps for people who are hard of hearing. I recommend Brookdale New Hope as a nice alternative to "home>"
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3.5
Activities
3.5
Visitor - Toured community
Assisted Living
July 17, 2013
4.0
Verified Review
Too big for my liking
I visited this community and thought it was really good. The staff is friendly the community is clean but it was just too big for what I am looking for. The size of the community really seemed overwhelming. Everything else in the community is nice and seems like a good value but the size just steered me away.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Assisted Living
December 28, 2012
5.0
Verified Review
We have already visited Abingdon Plac...
We have already visited Abingdon Place and enjoyed our visit. We are still in the process of looking at different assisted living facilites and appreciate the great tour and lunch we had at Abingdon place with Mother, myself, and my daughter. We have not made a decision yet.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Assisted Living
December 21, 2012
3.0
Verified Review
Outdoor walking paths; 86 beds? 2010 ...
Outdoor walking paths; 86 beds? 2010 - 3 Star, 105.5; 2009 - 3 star, 98.5
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A Place For Mom Customer - Toured community
Assisted Living
December 17, 2012
3.0
Verified Review
Talked with a rep. They have couples ...
Talked with a rep. They have couples with one on private pay & other on medicare.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-17 out of 17 reviews

Amenities
at Brookdale New Hope

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Room Service
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Gluten-free
  • Guest Meals
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Main Street Shops
  • Library
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Activities On-site
  • Community Service Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Art Classes
  • Karaoke
  • Wii Bowling
  • Holiday Parties
  • Dances
  • Visiting Chaplain or Priest
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Pet-focused Programs

Neighborhoods
around Brookdale New Hope

See what the neighborhood has to offer and what’s nearby:
Brookdale New Hope in google map

Frequently Asked Questions
about Brookdale New Hope

Brookdale New Hope offers Studio and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale New Hope 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 864-0801 to reach a resident at Brookdale New Hope.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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