Spring Hills

We had a great tour with Spring Hills Cherry Hill, the staff spent a lot of time with us answering our questions. It was a very nice place but the rooms are single rooms and we were looking for more of an apartment looking space.

The first impression we had right away was how clean and well kept the community it. Based on our experience so far we would recommend the Spring Hills Somerset community to others.

I liked Spring Hills Singing Woods. I liked the staff that we met. We didn't get to see the memory care unit on our tour though, due to Covid. And I didn’t want to make a decision until we saw it. But I have a friend whose loved one - who is very particular - is there, and they like it.

Everything seems to be going really good so far with the meals and dining service, and our loved one is kept busy with activities. It is expensive, but compared to others in the area it is no higher or no less. Also the location is key, it is right next to everything our loved one would need.

I have no regrets at all with placing my loved one here . Her apartment is clean and she is clean and the community is very bright and cheery and not dreary like other communities. There are some staff that are very cheery and great and then there are others that are a little more standoffish and I feel like just trying to get to know me better. They are really on top of the care services, my loved one wandered off early in the morning and we got a call that morning to put a wander guard on her and within 24 hours it was done to make sure that she was good and taken care of. This community is very responsive and the staff are on it right away. They had a visitation regulation and it was a little hard they listened to feedback and now the hours have increased with a few other rules to protect the residents. They for sure listen to what the families have to say. They also have a nice selection of food for the residents. They have activities like piano and sing a longs, and bingo. My loved one would like more movie nights and card games but with more staff this may change. This was one of the most affordable places that I found in my search.

We chose Spring Hills Somerset because when we walked in we felt comfortable. [name removed] the communications director was a big part of that she is amazing. The room sizes here are adequate for her needs. The staff have been extremely friendly and they try so hard to engage with the residents. I do think that they need to update some things such as the laundry and the food information, they could be clearer. I would absolutely recommend to others looking and already have.

We spoke to this community about senior care and they were very informative and professional.

Our family had a virtual experience, and it was really nice. They were able to take us around the community and see different rooms.

Thank you for providing a personal touch with our family as we searched for an Assisted Living Home for our mother. We were impressed by your team’s proactive engagement with our family; the ease of reviewing and learning more about all support services (PT, OT, Medication Management) as mom ages; and, most importantly, the intentional efforts to support Mom’s desire to have as much independence as possible, with caring staff at her side as needed. We were equally impressed with the social and recreational activities available, as well as the excellent dining options. We look forward to our continuing relationship with Spring Hill.

Really like the apartments and the staff - [name removed] is so nice! Love how close it is to our home. If we can make this work financially, it's a real possibility.

Our tour was wonderful, and I wanted my loved one to pick this one. I liked that the room was a little bit bigger, and it wasn’t a high-rise environment. There were just three floors. The people were friendly enough. The virtual tour was good under the circumstances. I would have rather had an in-person tour, but the times and the pandemic just didn’t allow for that.

Spring Hill is very clean and the staff members are very friendly. The meals are excellent, and they are starting to bring back the activities, they are doing the best that they can., The facility has been very accommodating within the covid guidelines for visitations. Their communication has been really good regarding everything with covid.

From what we could see of the community it was very clean, and the care services they provided were good. They did have a lot of activities to offer, our loved one just did not always participate. The value is more reasonable and we would recommend this community to others.

I feel the community has done a good job of containing the spread of the virus. They have been conservative of their planning. Unfortunately like activities have not been available, but this is to prevent the spread of COVID. They have had some staffing issues. I don't know of any community that hasn't. There are no discounts when staffing levels aren't provided. The wait times for care has increased.

We chose Spring Hills Hunters Creek because it was the closest one to my home for the money and the director that I went through to get my mom moved in was excellent. They took care of everything and made the transition much easier. The room sizes here are very nice, they do also have options to choose from as well. Overall, they really care about each and every resident individually and they always call when there is a problem. I would highly recommend.

They make me feel like family!

In September, my 93-year-old uncle came to Spring Hills after a fall which landed him in the hospital. He had been widowed in 2019 after 53 years of marriage, but remained relatively independent. Though he was no longer driving, he was still working a few nights a month. Then Covid hit! He could not go anywhere, and everything shut down. After the fall, his health began to decline. We did his grocery shopping and laundry and checked in on him regularly but we couldn't be there 24-7. Doctors told us he could not be home alone all day and all night any longer. We were thrilled to find Spring Hills and that they could take him during lockdown. The first few weeks were rough because he had to be quarantined. He desperately wanted to go home. That was heartbreaking, but the Admin and Staff reassured us that it would take about a month for him to get settled. Now, each time i visit, he seems more adjusted to life here, he talks less about going home. When the dining room re-opened that seemed to help too. The big draw when we were looking at sites to place him was the baby grand piano, since he has been a musician all his life. The staff has been great about getting him out of his room and sitting at the piano. I now understand he is doing it regularly and the other residents are enjoying it. We know this is where he needs to be and though Covid restrictions have made visiting him difficult, it is reassuring to know that he is not alone anymore. He is in a place where he is cared for 24-7, something we were unable to do. .

My family decided to bring my Father to NJ from Florida 3 years ago after he suffered a fall and could no longer live on his own. We had shopped around quite a bit and decided on Spring Hill in Somerset for the location as well as the facility itself. We really liked all that they had to offer. So far, we have been very happy with the Assisted Living. It is very well maintained and the staff has been wonderful for the past 3 years that my Father has lived there. The administrative staff as well as the nurses are caring and attentive and have made my Father feel very comfortable in his home. During 2020, Spring Hill handled the Covid-19 situation very well keeping staff and all the residents safe and keeping the families informed on a daily basis of all that was happening. I have to bring special attention to [name removed], the Resident Concierge at Spring Hill Somerset. She is absolutely wonderful! She is kind and atttentive to our needs. Treats my Dad like family and always has a smile on her face! She is always there when we need her for questions or to help figure something out for my Father. Could not be happier with Spring Hill Somerset! If you are considering moving a loved one to this Assisted Living I would highly recommend them.

My Mother, who is now 94 years old, has been a resident at Spring Hills for more than 5 years. We always thought highly of Spring Hills. However, the relentless effort and commitment of the staff to keeping the elderly healthy and safe since Covid emerged, has been nothing but remarkable. Under the leadership of the Center Director, the extremely knowledgeable Head Nurse, and the entire staff, they were able to turn the tides around, and even allow several Covid positive elderly to recover in-house. Everyone working at Spring Hills is a hero. THANK YOU!!

My 90 year old Mother entered Spring Hills when she could no longer live alone. She helped choose Spring Hills over other choices because it felt more like home. We made our decision based on first impressions like cleanliness, dining choices, facilities and the well kept grounds. Little did we know that the real advantage of Spring Hills is the people. Everyone is friendly and caring, and treat the residents like family. Even people like receptionists and office workers know them by name and try to accommodate any needs they may have. We got to see everyone in action when Covid hit. They took every measure possible to keep residents safe, while remembering that a connection to family is so important to them. They offered Facetime calls so we could keep in touch, and safe distance visits when that became possible. Daily conference calls kept everyone informed and allayed our fears. While all the staff deserves recognition, a special pat on the back goes to Keila, the resident concierge. She's the point person for families and residents to contact, so there's no bureaucracy to deal with. She's the kindest most caring person, and really makes a connection with the residents. She's the perfect person for the job. So if you're considering Spring Hills for your family member, take a look at the facilities, but make sure to interact with the people to get a true sense of what makes this place special.