1450 Marlton Pike East, Cherry Hill, NJ 08034
First-rate assisted living and memory care services never looked as good as Spring Hills Cherry Hill senior living in Cherry Hill, New Jersey, serving seniors 55+ in the South Jersey and Philadelphia areas. Our assisted senior living lifestyle brings a new dimension to high-quality senior care, with lovely indoor and outdoor common areas and exciting community events and activities. Staff trained with your distinct needs as their priority is the kind of service you can expect from our community — where staff is an old friend, there to hold your hand in time of need. Contact a Senior Living Advisor today to see what we have to offer you!
Caring staff is available to residents around the clock 24/7 for any immediate needs. Meals are provided around the clock in our dining room and prepared by our professional, house chef. Specially curated activities and events are organized by our full-time activities director, whose job is to bring joy into the lives of residents. We provide a wide range of medical services to residents, a variety of personal services, and even rehabilitation therapy services. Memory care staff is available and specially trained to serve those with Alzheimer’s or...
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Awful. Service in the dining room can take up to one hour to get a simple sandwich. Recent outbreak of stomach flu most likely due to unsanitary conditions on the dining room. For those who are suffering with the flu waiting up to 2 hours to get any food delivered to their room. Nursing is not responsive to their care.
Response from Spring Hills Cherry HillMarch 16, 2017
Thank you for your feedback. Your concern is important to us. Please contact our Family, Resident And Associate Concern Line at 1 (888) [removed] if you would like to discuss this further.
Lovely rooms, but more space than needed. For my situation a studio apartment would be best, but there were none available. I was put on waiting list, but room probably not available for my timeframe.
Response from Spring Hills Cherry HillJanuary 25, 2017
Thank you for your feedback. We appreciate your review. Best of luck to you.
We moved our mother to Spring Hills in August 2013 and was told that she'd be guaranteed a Medicaid bed after spending her entire life savings there (they told us not to tell anyone about this agreement). Spring Hills assured us that they had the proper Memory Care programs available and we were comforted to know that our mother would receive the care she needed as her dementia worsened. Spring Hills assured us that this was the place for our mother. Instead, our mother was involuntarily DISCHARGED twenty months later after Spring Hills took almost the entirety of our mother's life savings, claiming they could no longer care for her. And they did not even tell us on the phone or in person, they sent a letter in the mail!! Spring Hills received the benefit of the agreement and our mother was thrown to the street. The employee turnover at this facility is insane. Every other week there was a new person calling us that we had never spoken to before, and they barely knew anything about our mother. She once went to the nurse's office complaining of shortened breath and they sent her to the hospital without contacting us, without sending her with her medications, with her medication list, or even with someone from Spring Hills!! That experience alone epitomizes how much they care about their residents. When we personally went to Spring Hills to get our mother's medical records, they refused to provide them to us because it was "after business hours." It was only 8 pm and our mother was sent to the hospital at 6 pm! They told us we could come back tomorrow and pay $1/page! After taking our mother's entire life savings they wanted even more money and did not care that the hospital needed this information for our mother's health!! I beg of anyone reading this review - before you place a loved one at Spring Hills, visit other communities. While this place looks nice and new, not only is the layout awful for the elderly, the staff is as well! The "care levels" they claim to have are all fake. They increased our mother's care level, charged us an additional $1,650/month, and never once sent a description of what the new care included. And even after that, they discharged her and kept charging for the care that they said they could no longer provide! The management of this facility repeatedly dodged our phone calls. They would send emails and we would call back immediately and they would not be there to speak. They even once allowed another resident's family to remove our mother from the facility and take her overnight without her medications and without informing us!! Spring Hills Cherry Hill is essentially a hotel with an all-you-can-eat cafeteria, claiming to offer services that they do not. Loved ones beware. You can do better than this place and your loved one deserves better.
Response from Spring Hills Cherry HillApril 23, 2015
Dear Taken Advantage Of, Thank you for your detailed feedback. All reviews are helpful as we aspire to give the best possible care and services to our residents and their families. Please contact us directly at [removed] if you feel this requires further discussion.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.