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Honestly, I would give them a five in all categories. We have been nothing but happy with them since my mom has been there. I have been so pleased with the care my mom has received at Spring Hills Middletown. The residents all seem happy and are out and about as opposed to other places where everyone was in their rooms with doors closed. The staff in every single department is wonderful and they truly care about the residents. I would highly recommend Spring Hills to others looking.... Read more
Whether you’re considering assisted living or memory care, you’ll find a welcoming community at Spring Hills Middletown in Franklin, Ohio. This community has the feel of a country cottage, including a welcoming circle drive, picturesque landscaping, and charming gazebo. Through the community’s Signature Touches program, you’ll have access to a wide variety of activities designed to nourish your mind, body, and spirit.
Family members can easily find out how their loved one spends their day through innovative technology. Find out what activities your senior parent has participated in and view photos from their days. Caregivers can also use this technology to find out what interests each resident personally, in order to help them engage in community offerings. Caregivers can also keep track of each person’s needs, including medication.
Those with dementia or Alzheimer’s benefit from living in a secure area of the community where they can explore the areas that interest them, safely. Here, caregivers use the C.A.R.E. Flowers program to identify each person’s capabilities, histories, and interests and find ways to connect with residents on a personal and thoughtful level.
To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Honestly, I would give them a five in all categories. We have been nothing but happy with them since my mom has been there. I have been so pleased with the care my mom has received at Spring Hills Middletown. The residents all seem happy and are out and about as opposed to other places where everyone was in their rooms with doors closed. The staff in every single department is wonderful and they truly care about the residents. I would highly recommend Spring Hills to others looking.
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If your loved one is mobile and can do things on their own, I would recommend considering this facility. If they need more extensive care or are not mobile, I would not recommend them. The staff is good about communication when you approach them with an issue or concern. The facility is pretty clean. They do have housekeeping and laundry services. However, they just shove everything in the closet and don't hang anything up. Not ideal if your loved one isn't mobile and things like that are hard for them to do for themselves. My biggest concern is that they have forgotten to give my loved one their meals quite a few times.
Response from Spring Hills Middletown
September 20, 2022Thank you so much for your review. We appreciate all of your feedback and will share it with the team to continue to make improvements.
The staff was wonderful, and always treated my loved one, like they were apart of the family. They made friends. The staff did an excellent job. My loved one enjoyed the food, and they always did their best to accomodate them. They offered a lot of activities. The value for the money, was good for what we paid, compared to other facilities. In addition, A Place for Mom was phenomenal and made things way easier.
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Response from Spring Hills Middletown
September 6, 2022Dear Kim, Thank you so much for the time you took to tell us about your positive experience. We truly appreciate your support and value your feedback!
They are short staffed which has affected the quality of care. The food is atrocious from what I have heard, some of it is still frozen when it is served and they have to wait a long time to get served. I would be hesitant to recommend them. Initially it seemed really great and we thought it was going to meet all of our needs and they could provide the furniture so that was great. The marketing staff was wonderful, but we have been disappointed in the whole experience. I think they have potential, but not at the moment.
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Response from Spring Hills Middletown
May 3, 2022Thank you for your review. We appreciate the feedback.
We really like the atmosphere at Spring Hills and it also gives off a good appearance. However we have had some issues with the care services here and there, we thought she would be more independent but we just have not seen the quality of live improve at all.
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Response from Spring Hills Middletown
March 25, 2022Thank you for your review. We appreciate the time you took to give us feedback. Please email us at info@springhills.com for further discussion.
I would say to be careful about the level of care of the person that you are sending to live at this community. They will indicate that they can handle more than they actually can. Within the beginning of being here our loved one had some injuries so I feel like they are suffering from a lack of quantity and quality in the staffing department. The ones that are there are just overworked. My loved one has now moved because he spent more time in the hospital than in the community.
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Response from Spring Hills Middletown
March 25, 2022Thank you for the time you took to leave us a review. We appreciate all feedback as we work towards exceeding expectations.
I would highly recommend them. I tried to get my parents to go there but they didn't want too. They have so many activities like finger painting, movie night, and ice cream social, etc. They keep them moving and busy. The staff is all very attentive. Any questions or problems, they are all there to help solve them. We had to move our loved one and they were very helpful in getting my loved ones belongings moved into her new room which we did not expect, but was very appreciated.
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Response from Spring Hills Middletown
March 25, 2022Thank you so much for giving us a 5 Star Review and for your recommendation. We truly hope it helps others looking for assisted living care and support.
They took really good care of my mom in her last days. It's a good option aside from a rest home where they basically take everything you have. I was very pleased with Spring Hills. They had activities, and would take my mom to the rec room to play cards and games and things like that. It was kind of pricey, but a good value. They took good care of her.
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Response from Spring Hills Middletown
March 25, 2022Thank you so much for your 5 Star Review!! We appreciate the time you took to leave us positive feedback and hope it helps others looking for assisted living care.
The location of Spring Hills really drew us in, as well as the price it was one of the cheaper communities we had found. We have been extremely happy with everything so far. The facility itself is very very nice, and the staff members are really friendly.
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Response from Spring Hills Middletown
December 14, 2021Dear Janet, Thank you so much for the time you took to leave us a positive review. We appreciate your time and hope it helps others looking for assisted living care in Middletown, OH.
We spoke to this community about senior care and they were very informative and professional.
Response from Spring Hills Middletown
October 20, 2021Dear Kim, Thank you for leaving us a review. We appreciate your support.
Spring Hills Middletown provided a good tour. But their facility is a bit dated, and It just didn't have a real open, homey feel like I was looking for.
Response from Spring Hills Middletown
August 25, 2021Thank you for your recent review. We appreciate all feedback so we can continuously make improvements. Please contact us at info@springhills.com so we can learn more.
From what we could see of the community it was very clean, and the care services they provided were good. They did have a lot of activities to offer, our loved one just did not always participate. The value is more reasonable and we would recommend this community to others.
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Response from Spring Hills Middletown
April 27, 2021Dear Jill, Thank you so much for leaving us a positive review and sharing your experience. We hope it helps others looking for care.
I feel we paid too much and did not get enough. The community was short-staffed. I would not recommend this community right now due to staff concerns. The community is a beautiful place and the food is not bad.
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Response from Spring Hills Middletown
February 23, 2021Dear Carol, Thank you for your feedback. We would like the opportunity to discuss your experience further. Please call us at [removed] or email us at [removed].
I wouldn't recommend this community to others. The staff here is poorly supervised.
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Response from Spring Hills Middletown
February 23, 2021Thank you for your feedback. We are sorry to see we have disappointed you. Please call us at [removed] or email us at [removed] so we can discuss this in detail.
Everyone is great at Spring Hills. They are friendly and they make an extra effort to help. We are glad that we picked Spring Hills.
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Response from Spring Hills Middletown
February 23, 2021Thank you for sharing your positive experience with us. We truly appreciate it!
The staff has been great helping us move my aunt into the community. You can tell they care. My aunt has dementia and they have made the move easier than I thought possible. It is wonderful knowing she is in a safe, caring and friendly environment.
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Response from Spring Hills Middletown
February 23, 2021Dear Deborah, Thank you for sharing your positive experience. We hope it helps others looking for care in Middletown, OH.
We chose Spring Hills for my mother-in-law, and we are very pleased. She has been there for two months now. The staff is friendly and helpful. My mother-in-law always remarks how clean the facility is. The food choices are good. Overall, we are extremely pleased!
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Response from Spring Hills Middletown
February 23, 2021Dear LS, Thank you for the 5 Star Review. We appreciate your support!
My dad is in the memory care unit. They do lots of activities, like crafts, listening to music together, playing mind games, pet therapy, Dad is so nervous he doesn't do a lot of group activities anymore, but nothing is forced. It's nice that he can wander in there and still be safe. The nursing staff is very attentive, communication from them is very good, and it's a very clean place. There are activity stations set up but mostly I see the residents doing group activities.
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Response from Spring Hills Middletown
June 28, 2019Thank you for your positive review and kind remarks. We value your support.
I am extremely pleased with the care my wife is receiving. The staff genuinely love er and show it by the way they treat her. I can't think of a place I would rather have her.
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Response from Spring Hills Middletown
June 24, 2019Thank you so much for sharing your story with us. We appreciate the time you took to leave us a positive review in order to help other families.
The staff is fantastic from admissions to the maintenance persons. Easy to deal with and very helpful if anything is needed. My father can be very stubborn the aids and nursing staff is too well with him and all the other residents . Definitely would recommend Springhills to anyone looking for a great facility, and great staff!!
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Response from Spring Hills Middletown
June 24, 2019Dear Kyle, Thank you so much for your positive feedback. We truly appreciate the time you took to leave a review.
See what the neighborhood has to offer and what’s nearby:
Spring Hills Middletown offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Spring Hills Middletown has received an average review rating of 4.4 based on 66 reviews. See all reviews.
Call (513) 424-9999 to reach a resident at Spring Hills Middletown.
To reach a resident at Spring Hills Middletown call: (513) 424-9999
3.7
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4.1
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4.2
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4.0
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4.0
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4.0
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4.2
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.