A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living

Spring Hills Middletown

3851 Towne Blvd, Franklin, OH 45005

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Spring Hills Middletown community exterior
11 Photos
11 Photos available
Spring Hills Middletown in google map
Rachel M - Loved one of resident/client
5.0
So so happy at Spring Hills Middletown

Honestly, I would give them a five in all categories. We have been nothing but happy with them since my mom has been there. I have been so pleased with the care my mom has received at Spring Hills Middletown. The residents all seem happy and are out and about as opposed to other places where everyone was in their rooms with doors closed. The staff in every single department is wonderful and they truly care about the residents. I would highly recommend Spring Hills to others looking.... Read more

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About the facility Spring Hills Middletown

Whether you’re considering assisted living or memory care, you’ll find a welcoming community at Spring Hills Middletown in Franklin, Ohio. This community has the feel of a country cottage, including a welcoming circle drive, picturesque landscaping, and charming gazebo. Through the community’s Signature Touches program, you’ll have access to a wide variety of activities designed to nourish your mind, body, and spirit.

Family members can easily find out how their loved one spends their day through innovative technology. Find out what activities your senior parent has participated in and view photos from their days. Caregivers can also use this technology to find out what interests each resident personally, in order to help them engage in community offerings. Caregivers can also keep track of each person’s needs, including medication.

Those with dementia or Alzheimer’s benefit from living in a secure area of the community where they can explore the areas that interest them, safely. Here, caregivers use the C.A.R.E. Flowers program to identify each person’s capabilities, histories, and interests and find ways to connect with residents on a personal and thoughtful level.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Ohio, visit the

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Spring Hills Middletown is a community within Spring Hills properties. See all Spring Hills communities.

Pricing for Spring Hills Middletown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
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/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Spring Hills Middletown

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May
Mon
29
May
Tue
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31
May

Amenities at Spring Hills Middletown

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegan
Guest Meals
International Cuisine
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Arts and Crafts Center
Billiards Lounge
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Protestant Services

Reviews for Spring Hills Middletown

4.4(66 reviews)
Write a Review
Cleanliness

4.6

Friendliness

4.5

Meals & Dining

4.0

Care Services

4.4

Activities

4.6

Staff

4.3

Value for Cost

4.4

Overall Experience
40
18
5
3
0
Date Submitted
1
3
11
Reviewer
0
45
20
1
Care Received
14
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1-20 of 66 reviews
Sort by

5.0
Rachel M - Loved one of resident/client
Assisted Living
May 23, 2023
Verified Review
So so happy at Spring Hills Middletown

Honestly, I would give them a five in all categories. We have been nothing but happy with them since my mom has been there. I have been so pleased with the care my mom has received at Spring Hills Middletown. The residents all seem happy and are out and about as opposed to other places where everyone was in their rooms with doors closed. The staff in every single department is wonderful and they truly care about the residents. I would highly recommend Spring Hills to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Assisted Living
September 9, 2022
Verified Review

If your loved one is mobile and can do things on their own, I would recommend considering this facility. If they need more extensive care or are not mobile, I would not recommend them. The staff is good about communication when you approach them with an issue or concern. The facility is pretty clean. They do have housekeeping and laundry services. However, they just shove everything in the closet and don't hang anything up. Not ideal if your loved one isn't mobile and things like that are hard for them to do for themselves. My biggest concern is that they have forgotten to give my loved one their meals quite a few times.

Response from Spring Hills Middletown

September 20, 2022

Thank you so much for your review. We appreciate all of your feedback and will share it with the team to continue to make improvements.


5.0
KIm - Loved one of resident/client
Assisted Living
August 22, 2022
Verified Review
A Nice Surprise

The staff was wonderful, and always treated my loved one, like they were apart of the family. They made friends. The staff did an excellent job. My loved one enjoyed the food, and they always did their best to accomodate them. They offered a lot of activities. The value for the money, was good for what we paid, compared to other facilities. In addition, A Place for Mom was phenomenal and made things way easier.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Spring Hills Middletown

September 6, 2022

Dear Kim, Thank you so much for the time you took to tell us about your positive experience. We truly appreciate your support and value your feedback!


3.0
anonymous - Loved one of resident/client
Assisted Living
April 21, 2022
Verified Review
Hesitant to recommend

They are short staffed which has affected the quality of care. The food is atrocious from what I have heard, some of it is still frozen when it is served and they have to wait a long time to get served. I would be hesitant to recommend them. Initially it seemed really great and we thought it was going to meet all of our needs and they could provide the furniture so that was great. The marketing staff was wonderful, but we have been disappointed in the whole experience. I think they have potential, but not at the moment.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

3

Staff

4

Value for Cost

3

Response from Spring Hills Middletown

May 3, 2022

Thank you for your review. We appreciate the feedback.


4.0
anonymous - Loved one of resident/client
Assisted Living
March 22, 2022
Verified Review
A nice community but could use improvement

We really like the atmosphere at Spring Hills and it also gives off a good appearance. However we have had some issues with the care services here and there, we thought she would be more independent but we just have not seen the quality of live improve at all.

Cleanliness

4.5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

3

Response from Spring Hills Middletown

March 25, 2022

Thank you for your review. We appreciate the time you took to give us feedback. Please email us at info@springhills.com for further discussion.


2.0
anonymous - Loved one of resident/client
Assisted Living
March 10, 2022
Verified Review
Be Cautious

I would say to be careful about the level of care of the person that you are sending to live at this community. They will indicate that they can handle more than they actually can. Within the beginning of being here our loved one had some injuries so I feel like they are suffering from a lack of quantity and quality in the staffing department. The ones that are there are just overworked. My loved one has now moved because he spent more time in the hospital than in the community.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1

Response from Spring Hills Middletown

March 25, 2022

Thank you for the time you took to leave us a review. We appreciate all feedback as we work towards exceeding expectations.


5.0
BD - Loved one of resident/client
Assisted Living
March 10, 2022
Verified Review
Our Experience

I would highly recommend them. I tried to get my parents to go there but they didn't want too. They have so many activities like finger painting, movie night, and ice cream social, etc. They keep them moving and busy. The staff is all very attentive. Any questions or problems, they are all there to help solve them. We had to move our loved one and they were very helpful in getting my loved ones belongings moved into her new room which we did not expect, but was very appreciated.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Spring Hills Middletown

March 25, 2022

Thank you so much for giving us a 5 Star Review and for your recommendation. We truly hope it helps others looking for assisted living care and support.


5.0
anonymous - Loved one of resident/client
Assisted Living
March 8, 2022
Verified Review
A Good Option

They took really good care of my mom in her last days. It's a good option aside from a rest home where they basically take everything you have. I was very pleased with Spring Hills. They had activities, and would take my mom to the rec room to play cards and games and things like that. It was kind of pricey, but a good value. They took good care of her.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

4

Value for Cost

5

Response from Spring Hills Middletown

March 25, 2022

Thank you so much for your 5 Star Review!! We appreciate the time you took to leave us positive feedback and hope it helps others looking for assisted living care.


5.0
Janet - Loved one of resident/client
Assisted Living
December 7, 2021
Verified Review
It has been an excellent experience

The location of Spring Hills really drew us in, as well as the price it was one of the cheaper communities we had found. We have been extremely happy with everything so far. The facility itself is very very nice, and the staff members are really friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Spring Hills Middletown

December 14, 2021

Dear Janet, Thank you so much for the time you took to leave us a positive review. We appreciate your time and hope it helps others looking for assisted living care in Middletown, OH.


5.0
kim - Toured community
Assisted Living
September 8, 2021
Verified Review
our interaction

We spoke to this community about senior care and they were very informative and professional.

Response from Spring Hills Middletown

October 20, 2021

Dear Kim, Thank you for leaving us a review. We appreciate your support.


3.0
anonymous - Toured community
Assisted Living
August 24, 2021
Verified Review
My Tour Experience

Spring Hills Middletown provided a good tour. But their facility is a bit dated, and It just didn't have a real open, homey feel like I was looking for.

Response from Spring Hills Middletown

August 25, 2021

Thank you for your recent review. We appreciate all feedback so we can continuously make improvements. Please contact us at info@springhills.com so we can learn more.


5.0
Jill A - Loved one of resident/client
Assisted Living
March 10, 2021
Verified Review
They were very responsive to any requests we had and very accommodating

From what we could see of the community it was very clean, and the care services they provided were good. They did have a lot of activities to offer, our loved one just did not always participate. The value is more reasonable and we would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Spring Hills Middletown

April 27, 2021

Dear Jill, Thank you so much for leaving us a positive review and sharing your experience. We hope it helps others looking for care.


3.0
Carol W - Loved one of resident/client
Assisted Living
January 28, 2021
Verified Review
my review

I feel we paid too much and did not get enough. The community was short-staffed. I would not recommend this community right now due to staff concerns. The community is a beautiful place and the food is not bad.

Cleanliness

4

Friendliness

3

Meals & Dining

4

Care Services

1

Activities

No data collected

Staff

3

Value for Cost

2

Response from Spring Hills Middletown

February 23, 2021

Dear Carol, Thank you for your feedback. We would like the opportunity to discuss your experience further. Please call us at [removed] or email us at [removed].


3.0
Anonymous - Loved one of resident/client
Assisted Living
January 27, 2021
Verified Review
Unsatisfactory

I wouldn't recommend this community to others. The staff here is poorly supervised.

Cleanliness

4

Friendliness

3

Meals & Dining

No data collected

Care Services

2

Activities

No data collected

Staff

No data collected

Value for Cost

2

Response from Spring Hills Middletown

February 23, 2021

Thank you for your feedback. We are sorry to see we have disappointed you. Please call us at [removed] or email us at [removed] so we can discuss this in detail.


5.0
anonymous - Loved one of resident/client
Memory Care
November 14, 2020
Verified Review
Review of Spring Hills Middletown

Everyone is great at Spring Hills. They are friendly and they make an extra effort to help. We are glad that we picked Spring Hills.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Middletown

February 23, 2021

Thank you for sharing your positive experience with us. We truly appreciate it!


5.0
Deborah Borders - Loved one of resident/client
Memory Care
November 4, 2020
Verified Review
Review of Spring Hills Middletown

The staff has been great helping us move my aunt into the community. You can tell they care. My aunt has dementia and they have made the move easier than I thought possible. It is wonderful knowing she is in a safe, caring and friendly environment.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Middletown

February 23, 2021

Dear Deborah, Thank you for sharing your positive experience. We hope it helps others looking for care in Middletown, OH.


5.0
LS - Loved one of resident/client
Memory Care
August 11, 2019
Great Place

We chose Spring Hills for my mother-in-law, and we are very pleased. She has been there for two months now. The staff is friendly and helpful. My mother-in-law always remarks how clean the facility is. The food choices are good. Overall, we are extremely pleased!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Middletown

February 23, 2021

Dear LS, Thank you for the 5 Star Review. We appreciate your support!


5.0
dialupgirl - Loved one of resident/client
Memory Care
June 21, 2019
Great place!

My dad is in the memory care unit. They do lots of activities, like crafts, listening to music together, playing mind games, pet therapy, Dad is so nervous he doesn't do a lot of group activities anymore, but nothing is forced. It's nice that he can wander in there and still be safe. The nursing staff is very attentive, communication from them is very good, and it's a very clean place. There are activity stations set up but mostly I see the residents doing group activities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Middletown

June 28, 2019

Thank you for your positive review and kind remarks. We value your support.


5.0
anonymous - Loved one of resident/client
Memory Care
June 6, 2019
Verified Review
Review of Spring Hills

I am extremely pleased with the care my wife is receiving. The staff genuinely love er and show it by the way they treat her. I can't think of a place I would rather have her.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Middletown

June 24, 2019

Thank you so much for sharing your story with us. We appreciate the time you took to leave us a positive review in order to help other families.


5.0
Kyle Mcglone - Loved one of resident/client
Memory Care
June 3, 2019
Great place for my father

The staff is fantastic from admissions to the maintenance persons. Easy to deal with and very helpful if anything is needed. My father can be very stubborn the aids and nursing staff is too well with him and all the other residents . Definitely would recommend Springhills to anyone looking for a great facility, and great staff!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Middletown

June 24, 2019

Dear Kyle, Thank you so much for your positive feedback. We truly appreciate the time you took to leave a review.


Viewing 1-20 out of 66 reviews

Neighborhood around Spring Hills Middletown

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Spring Hills Middletown

Spring Hills Middletown offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Spring Hills Middletown has received an average review rating of 4.4 based on 66 reviews. See all reviews.

Call (513) 424-9999 to reach a resident at Spring Hills Middletown.

To reach a resident at Spring Hills Middletown call: (513) 424-9999



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.