Spring Hills Hunters Creek

Overall, we are happy with this place now that mom is settled in. Initially, mom was afraid of the single bed in her room. It's a raised bed and she was afraid of falling off of it, so she slept in the chair in her room for the first couple of weeks. I do wish they had taken more time to help her adjust and get comfortable and used to it. Thankfully, she's doing much better with it now. I just wish there would have been more follow up there. The billing is a bit confusing and unorganized. I was able to talk to someone and work through it, but still caused some confusion in the beginning. They have a very nice laundry room. Mom isn't great about using her call button to ask for help with getting to the restroom, etc. It took some time, but they are more aware of that now and are better about being proactive and checking on her more often, knowing that she won't ask for the help. They got her therapy set up and that's going well. I have to call and ask for updates, they don't usually call me. Responses aren't always timely, but I do get the answers and information that I need. The facility is a nice place and clean. Mom seems to like it overall. I would recommend them to family and friends. Just be sure to be proactive and involved in the care of your loved one as you would with any facility.

It was THE hardest decision I ever made to find an AL facility for my husband. Every day it was more evident that we were headed for a life altering catastrophe. He was a runner and on several occasions we had to have police interventions to find him. Once the decision was made, then finding a facility seemed daunting. A Place For Mom was a fabulous resource of information. Not only with facility information but what we should look for, types of questions to ask, and what we should look for to assist our unique needs. The move in went smoothly but the first week was rough for all of us. He was constantly exit seeking because I was advised not to visit the first week. He settled in and has become a member of the Spring Hills community. I too have settled into a pattern once it became obvious that his needs and care are thoroughly met. It has had a positive impact on our relationship. I am no longer playing the role of caregiver. I'm his wife and partner again. I've had some issues with getting him showered often enough. But the staff know him and make sure he's involved and included. There is a large dining room with plenty of food choices at each meal. They offer a full daily calendar of activities with good variety. And they also offer outside trips. Compared to other facilities we looked at, they are family friendly and treat the residents as family.

Spring Hills Hunters Creek is a nice facility with friendly staff. they don't do the greatest job at catering to the dietary needs of their diabetic residents. other than that, my loved one is happy here.

We are lucky to have found Spring Hills. My loved one is eating and participating in the activities offered. The staff seem to really care about the residents. Overall we are pleased with our experience here. We would recommend the community to others.

We really like it. They made it very easy to enroll and get Dad set up there. They've been very welcoming. All the staff are very kind, and they treat the residents as though it's their home. I have minor complaints but nothing serious - like sometimes the room isn't as clean as I want it to be. But my dad is very happy there. I thought it would be really hard for him to adjust, and it wasn't. He just loves it there.

We chose Spring Hills Hunters Creek because it was the closest one to my home for the money and the director that I went through to get my mom moved in was excellent. They took care of everything and made the transition much easier. The room sizes here are very nice, they do also have options to choose from as well. Overall, they really care about each and every resident individually and they always call when there is a problem. I would highly recommend.

My parents seem to be very happy and feel at home at Spring Hills Hunters Creek. I have always enjoyed the daily activities and entertainment pre-covid. Now they are starting up some activities and doing the morning exercise this week! I have a open communication with executive director, the resident concierge, nurses, doctors, even housekeeping! I can call any time of day or night to speak to someone I need to. That is real important to me as my mom calls me, then I call them and ask to my parents aid. [Name removed] the concierge is always willing to help anyone possible even if it's to turn up the volume on her phone so that she can hear Thank you all team at Spring Hills Hunters Creek.

I give six stars out of five to Spring Hills Hunters Creek! The expert attention to his medical needs and personal care along with creative activities provided have greatly enhanced my father's quality of life. Genuinely care and staff at Spring Hills Hunters Creek have exceeded my expectation in every way possible. It is truly a blessing my father is cared for by these amazing people.

My mother is starting her fifth year at Spring Hills. She has been very happy living here since the start. During the pandemic they have done brilliant jobs keeping them safe while providing activities through the TV and making sure my needs were met. Now things are beginning to loosen up and the residents are regaining some freedom to move about and eat in the dining room again and having small group activities. My mother and my family have been extremely happy with the care and compassion my mother receives. All of the people there who care for their seniors are wonderful and caring. It is clean and comfortable.

The staff at Spring Hills are the best! With the Covid virus going strong, the staff has remained friendly and quick to help with any care concerns. When the virus started the first amenity to be eliminated was the beauty salon. It didn't stay closed long because [name removed], the concierge, what's quick to step in with cutting, washing and styling. [name removed] is a wonderful person to take on this extra work. She made my mother very happy!

I have enormous trust in Spring Hills Hunter Creek. The care is so amazing. You can see the passion of care given to all residents. I feel total comfort the last eight years my loved one has lived there. He feels safe and happy.

During the pandemic the staff has gone out of their way to meet our every need. I am particularly impressed with preventative measures they have taken to keep us safe. With many prayers for our safety and the staff care we have had no virus cases. We are very thankful.

My mother has been in Spring Hills Assisted Living Hunters Creek for 7 years. Each of the seven years, I have been very thankful that my beloved mother is there, where she is treated kindly, with patience, confidence and professionalism. Spring Hills has staff does a superb job. Despite the current pandemic, they have continued to keep my elderly mother happy, healthy, and safe. I have been in many assisted living facilities, but I have not seen any that match the heart and caring with which springhills treats his residence. Awesome and superlative!

It was so very hard for me to accept that I could no longer live alone in my home. And I did not want to be a burden to my three sons. However moving to Spring Hills was such a right decision for me! The staff always takes the time to listen to me and are always willing to go the extra mile for me. My girlfriend's back home tell me that I am so lucky to be in a place that where they are concerned for me. I can't say enough about how happy I am.

My mother has been a resident at Spring Hill Hunters Creek for several years. She considers at home and loves the staff. We Look forward to the day where she can fully enjoy the benefits that she had as in the past, such as dining in the dining room with a full menu option, the guests entertainers, the group outings. In the meantime, however ,there is no other place I would rather have my mother reside. Through my husband's line of work we have seen how senior facilities across the country are responding to the challenges brought about the pandemic.[name removed] has an extraordinary job of keeping the resident safe while also maintaining the quality of life. Additionally, clear communication and timely updates are provided to be nice. I am truly grateful that my mother, whom I love dearly, is able to call Spring Hills Hunter Creek her home.

Very good. Clean, food is good. They look after the people very well. It is a very nice community.

Spring Hills is great! I recommend it to anyone who is looking to bring their loved one to!