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Spring Hills Mount Vernon

3709 Shannons Green Way, Alexandria, VA 22309

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Keith - Loved one of resident/client
4.0
They do a good job

The sales lady [name removed] was absolutely great to work with in the beginning, she left us with a great first impression and she was just the best. The food there is very good which helped make our decision to send out loved one here - they have really good choices and different food combinations. Based on the experience we have had so far we would recommend them to other families.... Read more

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About the facility Spring Hills Mount Vernon

On the western banks of the Potomac River in the bustling heart of Alexandria, Virginia, Spring Hills Mount Vernon provides assisted living and memory care services. Our community reflects the historic buildings of the capital region with elegant divided pane windows, decorative architectural features, and an expansive southern-style veranda. The close proximity to Washington, D.C. offers residents access to world-class amenities and resources.

Take in the local fare at Old Town Alexandria, which boasts more than 200 restaurants and shops. Visit George Washington’s Mount Vernon, a historic estate featuring lush gardens, a working farm, the home of our first president, and two expansive museums. Feel like you are back in colonial times as you stroll on the worn cobblestones through the Captain’s Row neighborhood. Located less than 5 miles from Fort Belvoir, eligible military retirees and their spouses can easily access tax-free shopping at the Commissary, Post Exchange, and Class Six, along with medical resources at the Fort Belvoir Veterans Affairs Clinic. With our unique PAW program at Spring Hills Mount Vernon, bring your pet with you to our pet-friendly community. As always, spend your time pursuing your passions!

Community Amenities and Services

Imagine living with the comforts of home without worrying about...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Spring Hills Mount Vernon is a community within Spring Hills properties. See all Spring Hills communities.

Pricing for Spring Hills Mount Vernon

Total monthly costs depend on room type, select services, and the level of care needed.

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Base fees by room type

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Spring Hills Mount Vernon

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Fireplaces

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Private Bath
Outdoor Common Areas
Indoor Common Areas

Recreational areas

Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews

for Spring Hills Mount Vernon
3.7(97 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.4

Meals & Dining

4.0

Care Services

4.3

Activities

4.4

Staff

4.1

Value for Cost

4.2

Overall Experience
53
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Date Submitted
3
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Reviewer
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Care Received
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1-20 of 97 reviews
Sort by

4.0
Keith - Loved one of resident/client
Assisted Living
October 4, 2022
Verified Review
They do a good job

The sales lady [name removed] was absolutely great to work with in the beginning, she left us with a great first impression and she was just the best. The food there is very good which helped make our decision to send out loved one here - they have really good choices and different food combinations. Based on the experience we have had so far we would recommend them to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Martha L - Loved one of resident/client
Assisted Living
September 8, 2022
Verified Review
Worth a Look

Communication is key. That was our biggest issue moving our loved one in, but it's getting better. They were going through a management change, and some things fell through the cracks. But they resolved things quickly. I think they do a pretty good job with her care. They're great about having her her ready for me to pick her up for doctor appointments, with her current medication list in hand, etc. The facility is a little dated, but its clean and comfortable.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Spring Hills Mount Vernon

September 20, 2022

Dear Martha, Thank you so much for your positive review. We appreciate the time you took to leave us a review and hope it helps other families looking for assisted living in Mount Vernon, VA.


4.0
anonymous - Toured community
Memory Care
August 9, 2022
Verified Review
tour review

Our family had an in person tour and our loved ones really enjoy the experience - they say the rooms are much bigger then our loved ones previous community and he will be able to have his own bedroom and bathroom

Response from Spring Hills Mount Vernon

August 10, 2022

Thank you so much for your kind words and sharing your experience. We appreciate the positive review and hope it helps other families looking for assisted living.


5.0
Anonymous - Resident/client
Assisted Living
May 16, 2022
Great place for seniors

I’m very happy we ran across Spring Hills. This is never an easy decision to put a senior loved one in a retirement home. I immediately had a good feeling about Spring Hills. So far it’s been great! I’m very happy overall with the care they provide and communication if I have any questions.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Spring Hills Mount Vernon

May 24, 2022

Thank you so much for the time you took to leave us a review. We appreciate your positive feedback.


3.0
Anonymous - Loved one of resident/client
Assisted Living
April 13, 2022
Verified Review

This place is alright.

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

3

Staff

3

Value for Cost

2

Response from Spring Hills Mount Vernon

April 14, 2022

Thank you for your recent review. We value your feedback.


4.0
Lynn R - Toured community
Assisted Living
March 29, 2022
Verified Review
tour review

Our family had an in person tour and it was a good experience but it was just not going to be the best fit and the location was to far away.

Response from Spring Hills Mount Vernon

April 14, 2022

Thank you for your valuable feedback. We appreciate the time you took to leave a review.


3.5
anonymous - Loved one of resident/client
Assisted Living
February 16, 2022
Verified Review
A Nice Place for Mom

It's a nice place. I didn't quite understand the monetary aspect at first. I didn't realize that if my loved one needed more help, it was going to cost more money. Overall I thought assisted living meant she would be assisted with her daily living more than she is. I put her in there because she has dementia. She can take care of her bodily needs, but she can't remember where things are - her clothes, purse, eye glasses, etc. And she's more or less on her own with those things. But the administrative staff is very good. They're transparent, and they communicate very well. They're very professional. She likes the food. She tells me it tastes good and is better than she expected. She also likes the activities, although they've been on lockdown a lot since she moved in. Even though the staff and residents were vaccinated and boosted, there were some who were testing positive, so they limited some things, including activities and visitors. They do send a weekly report out letting us know the activities she's participating in. And they're back to full community functioning now, with visitors still limited.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

3.5

Response from Spring Hills Mount Vernon

February 25, 2022

Thank you for your feedback. We appreciate the time you took to leave us a review.


5.0
Nancy A - Loved one of resident/client
Assisted Living
October 19, 2021
Verified Review
Couldn't be happier to have my Aunt living here

I have no regrets at all with placing my loved one here . Her apartment is clean and she is clean and the community is very bright and cheery and not dreary like other communities. There are some staff that are very cheery and great and then there are others that are a little more standoffish and I feel like just trying to get to know me better. They are really on top of the care services, my loved one wandered off early in the morning and we got a call that morning to put a wander guard on her and within 24 hours it was done to make sure that she was good and taken care of. This community is very responsive and the staff are on it right away. They had a visitation regulation and it was a little hard they listened to feedback and now the hours have increased with a few other rules to protect the residents. They for sure listen to what the families have to say. They also have a nice selection of food for the residents. They have activities like piano and sing a longs, and bingo. My loved one would like more movie nights and card games but with more staff this may change. This was one of the most affordable places that I found in my search.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Spring Hills Mount Vernon

October 20, 2021

Dear Nancy, Thank you so much for your positive review and recommendation. We appreciate your support.


1.0
Donna W - Resident/client
Assisted Living
September 1, 2021
If I could give them No stars, I would

1) Warehouse care - your loved one will be dressed and fed. What else will your loved one get? I have no idea. Do you know why? They are HORRIBLE at communication. Unless you hound them, they won't tell you what is happening. 2) SPRING HILL. NEVER PRESENTED US WITH A CARE PLAN! We requested one several weeks after my mother started living there, and we never heard from anyone. Nothing. 5) The memory care staff didn't seem to know how to deal with Alzheimer's. They stripped my mother's room of pretty much everything...including toilet paper. My mother no longer lives at Spring Hill. We moved her after two months. We gave this organization plenty of opportunities to deal with their lack of communication, putting together a plan, working with the issues of dealing with someone exhibiting Alzheimer's expressions, and they continually failed.

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Spring Hills Mount Vernon

September 2, 2021

Dear Donna, Thank you for your review. We understand your disappointment. We are saddened by your experience as well and have shared your concern with our Quality Assurance Team. Please feel free to contact us directly at info@springhills.com to discuss this further.


5.0
D T - Toured community
Assisted Living
June 21, 2021
Personable and Impressive

Thank you for providing a personal touch with our family as we searched for an Assisted Living Home for our mother. We were impressed by your team’s proactive engagement with our family; the ease of reviewing and learning more about all support services (PT, OT, Medication Management) as mom ages; and, most importantly, the intentional efforts to support Mom’s desire to have as much independence as possible, with caring staff at her side as needed. We were equally impressed with the social and recreational activities available, as well as the excellent dining options. We look forward to our continuing relationship with Spring Hill.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Spring Hills Mount Vernon

July 30, 2021

Dear DT, Thank you so much for taking the time to leave us a positive review. We appreciate your feedback and support!


5.0
anonymous - Toured community
Assisted Living
June 11, 2021

Really like the apartments and the staff - [name removed] is so nice! Love how close it is to our home. If we can make this work financially, it's a real possibility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Mount Vernon

August 17, 2021

Thank you so much for the 5 Star Review. We appreciate your positive support!


5.0
SS - Toured community
Assisted Living
May 20, 2021
Verified Review
Our Tour Experience

Our tour was wonderful, and I wanted my loved one to pick this one. I liked that the room was a little bit bigger, and it wasn’t a high-rise environment. There were just three floors. The people were friendly enough. The virtual tour was good under the circumstances. I would have rather had an in-person tour, but the times and the pandemic just didn’t allow for that.

Response from Spring Hills Mount Vernon

August 17, 2021

Thank you so much for the time you took to leave us a positive review. We appreciate your support!


3.0
Gayle Branch - Loved one of resident/client
Assisted Living
January 14, 2021
Verified Review
Displeased with our experience

I have been trying to contact them since November for things that she needs and I cannot get anyone to answer me and these are very important things. The TV's were off for 3 months and they did not fix it, they are not responsive or very slow when they do. Overall, I would not recommend the community.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

0.5

Activities

4

Staff

4

Value for Cost

2

Response from Spring Hills Mount Vernon

February 23, 2021

Dear Gayle, Thank you for your review. We are sorry to hear about your experience and would like to work with you further to resolve your concerns. Please feel free to contact us at [removed] or call us at [removed] to discuss your concerns in more detail.


3.0
anonymous - Loved one of resident/client
Memory Care
October 29, 2020
ALF during COVID-19

It is ok. It is a quasi nursing/ALF. If you can walk, and care for yourself, it is an ok place. Since COVID-19, there are rules in place as they are following CDC guidelines, working with the health department and following corporate guidelines. That is a plus. However, those with dementia have suffered the loss of a hug, a kiss and close contact with loved ones. They are doing their best to accommodate families with window visits, patio visits, etc... however the time is short...15 minutes. I worry for those with dementia because they can’t remember what they have eaten, if they eaten, if they participated in an activity, I& they had a shower or a hair wash, etc... talking to the resident just does not provide the answers you would like to hear. The staff is pretty good but not all are the same. Communication regarding your loved one days does not happen unless you call and ask. Even if you do, you may get an answer or may not. I try not to overwhelm the staff in getting answers. I do know my loved one is not happy being there currently. It is tough to get old.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Spring Hills Mount Vernon

February 23, 2021

Thank you for your feedback. We appreciate all reviews. Please contact us at [removed] so we can learn more.


4.0
anonymous - Loved one of resident/client
Memory Care
September 15, 2020
Verified Review
This is best place for mom or dad

We chose this community because the staff members, the openness of the facility, as well as the price and location to travel to. The room sizes here are great. The food here is also great, they have a lot of variety. My favorite part about the community has been the activities they provide and the interaction between the staff and residents. I really like during the holidays or season changes they have decorations throughout the facility. I would and have recommended Spring Hills Mount Vernon.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

5

Value for Cost

4

Response from Spring Hills Mount Vernon

September 18, 2020

Thank you so much for the recommendation. We appreciate the time you took to leave us a positive review and share your thoughts.


5.0
Peg S. - Resident/client
Memory Care
September 10, 2020
Best place to live in Virginia

My family's experience with Spring Hills has been nothing short of phenomenal. The caregivers are extremely friendly, there is always something to do and I have met an abundance of great people. I have loved the food while here. This community has left an impact on me and my family that we are forever grateful for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Mount Vernon

February 23, 2021

Dear Peg, We appreciate you sharing your experience with us. Your feedback will help other families looking for care in Alexandria, VA.


5.0
Lisa Gilmore - Loved one of resident/client
Memory Care
May 11, 2020
Verified Review
A pleasant experience

My mom was very well taken care of. The staff were just amazing. They were very accommodating to both myself and my mom's needs. The staff were always able to answer all of my questions and concerns that I had. It's really the best place you could possible give your parent to stay. The staff went above and beyond all of the time. I have no regrets and it is certainly worth the money.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Mount Vernon

May 20, 2020

Dear Lisa, Thank you so much for sharing your positive story. We appreciate the time you took so others can learn from your experience.


4.5
anonymous - Loved one of resident/client
Memory Care
March 5, 2020
More than satisfied so far

The facility is very well maintained based on what I've seen of the public areas, restrooms, parking lot, elevators, sample units and some office areas. The variety of apartment floor plans are appealing but, of course, cost more if you want more space. I especially like the polite and friendly staff, attentiveness to medication protocols, the stately decor and even the fact that they use actual fresh table cloths at every sitting and a rather surprising list of menu items that are custom prepared to your liking. They are taking precautions against the COVID threat by curtailing trips to busy public spaces. So, far this place has my vote.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Spring Hills Mount Vernon

May 20, 2020

Thank you so much for taking the time to share your positive experience. We are certain that this will help others looking for care, especially during these uncertain times.


0.5
anonymous
Memory Care
April 30, 2019
Horrible Facility

This is the worst place I have ever encountered. Management is horrible, staff are rude, caregivers are lazy. For the amount of money they charge seniors, the level or care should be much better!

Cleanliness

1

Friendliness

0.5

Care Services

0.5

Activities

4.5

Value for Cost

0.5

Response from Spring Hills Mount Vernon

February 23, 2021

Dear Anonymous, Thank you for leaving us a review. Your feedback is important to us to make positive changes moving forward.


5.0
anonymous - Toured community
Memory Care
February 8, 2019

Warm and welcoming property. Residents were moving about the rooms, reading in library, playing piano, talking with staff. Residents talked to me about food and activities. Staff was attentive. Studio units were roomy. Enclosed garden and porch which my mom would enjoy. Walking opportunities. Diverse population. Affordable with a wide array of services.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills Mount Vernon

February 28, 2019

Thank you for your positive review and feedback.


Viewing 1-20 out of 97 reviews

Neighborhood around Spring Hills Mount Vernon

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Frequently Asked Questions about Spring Hills Mount Vernon

Spring Hills Mount Vernon offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Spring Hills Mount Vernon has received an average review rating of 3.7 based on 97 reviews. See all reviews.

Call (703) 780-7100 to reach a resident at Spring Hills Mount Vernon.

To reach a resident at Spring Hills Mount Vernon call: (703) 780-7100



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.