Spring Hills Mount Vernon

3709 Shannons Green Way, Alexandria, VA 22309

Over 300,000 Families Helped

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking Get Started for FREE, you agree to our Terms of Use. You also consent that we, or our partner providers, may reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our Privacy Policy describes information collection and use.

Spring Hills Mount Vernon in google map
street view of Spring Hills Mount Vernon

About the community Spring Hills Mount Vernon

At Spring Hills Mount Vernon, we are committed to making healthy living the foundation of every aspect of life. From dining that truly satisfies, to fitness that invigorates and motivates, down to the smaller details, such as our use of safe, non-toxic cleaning products in each assisted living community, our dedication to enhancing the lives of our residents with a holistic health care approach guides every decision we make. Spring Hills Signature Touches distinguish our senior living communities, and help make each day for our residents more pleasurable and fulfilling to Intrigue the Mind, Move the Body and Inspire the Spirit.

Spring Hills Mount Vernon offers assisted living and memory care carefully designed for our residents' needs. We offer a wide array of floor plans, including bright and cheery studio, along with one and two bedroom apartment suites. All rooms feature private baths and individually controlled thermostats. A state of the art emergency call system is conveniently located in every suite and monitored by on-site licensed personnel. Residents at Spring Hills Mount Vernon enjoy three delectable, nutritionally balanced meals each day, served in a fine dining atmosphere that is the envy of other senior communities. Our meticulous housekeeping personnel...

Read More

Senior Living Options Offered

Assisted living
Memory care

Pricing for Spring Hills Mount Vernon

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Spring Hills Mount Vernon

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Vegetarian

Room Amenities

Wheelchair accessible showers
Bath tubs

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community

Transporation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas

Services

Beautician

Pets

Cats allowed
Dogs allowed

Activities

Devotional activities on-site
Devotional activities offsite
Activities on-site
Activities off-site

Reviews for Spring Hills Mount Vernon

4.3

(89 reviews)

Write a Review

Cleanliness

4.4

Care services

4.2

Staff

3.3

Meals & dining

3.3

Activities

4.4

Value for cost

4.2

Sort
Filters
Rating
Reviewer

Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
Next Reviews Page
1-20 of 89 reviews
1.0
September 1, 2021
Donna W - Resident/client
If I could give them No stars, I would

1) Warehouse care - your loved one will be dressed and fed. What else will your loved one get? I have no idea. Do you know why? They are HORRIBLE at communication. Unless you hound them, they won't tell you what is happening. 2) SPRING HILL. NEVER PRESENTED US WITH A CARE PLAN! We requested one several weeks after my mother started living there, and we never heard from anyone. Nothing. 5) The memory care staff didn't seem to know how to deal with Alzheimer's. They stripped my mother's room of pretty much everything...including toilet paper. My mother no longer lives at Spring Hill. We moved her after two months. We gave this organization plenty of opportunities to deal with their lack of communication, putting together a plan, working with the issues of dealing with someone exhibiting Alzheimer's expressions, and they continually failed.

Response from Spring Hills Mount Vernon

September 2, 2021

Dear Donna, Thank you for your review. We understand your disappointment. We are saddened by your experience as well and have shared your concern with our Quality Assurance Team. Please feel free to contact us directly at info@springhills.com to discuss this further.


5.0
June 21, 2021
D T - Toured community
Personable and Impressive

Thank you for providing a personal touch with our family as we searched for an Assisted Living Home for our mother. We were impressed by your team’s proactive engagement with our family; the ease of reviewing and learning more about all support services (PT, OT, Medication Management) as mom ages; and, most importantly, the intentional efforts to support Mom’s desire to have as much independence as possible, with caring staff at her side as needed. We were equally impressed with the social and recreational activities available, as well as the excellent dining options. We look forward to our continuing relationship with Spring Hill.

Response from Spring Hills Mount Vernon

July 30, 2021

Dear DT, Thank you so much for taking the time to leave us a positive review. We appreciate your feedback and support!


5.0
June 11, 2021
anonymous - Toured community

Really like the apartments and the staff - [name removed] is so nice! Love how close it is to our home. If we can make this work financially, it's a real possibility.

Response from Spring Hills Mount Vernon

August 17, 2021

Thank you so much for the 5 Star Review. We appreciate your positive support!


5.0
May 20, 2021
SS - Toured community
Verified Review
Our Tour Experience

Our tour was wonderful, and I wanted my loved one to pick this one. I liked that the room was a little bit bigger, and it wasn’t a high-rise environment. There were just three floors. The people were friendly enough. The virtual tour was good under the circumstances. I would have rather had an in-person tour, but the times and the pandemic just didn’t allow for that.

Response from Spring Hills Mount Vernon

August 17, 2021

Thank you so much for the time you took to leave us a positive review. We appreciate your support!


3.0
January 14, 2021
Gayle Branch - Child of resident/client
Verified Review
Displeased with our experience

I have been trying to contact them since November for things that she needs and I cannot get anyone to answer me and these are very important things. The TV's were off for 3 months and they did not fix it, they are not responsive or very slow when they do. Overall, I would not recommend the community.

Response from Spring Hills Mount Vernon

February 23, 2021

Dear Gayle, Thank you for your review. We are sorry to hear about your experience and would like to work with you further to resolve your concerns. Please feel free to contact us at [removed] or call us at [removed] to discuss your concerns in more detail.


3.0
October 29, 2020
Anonymous - Loved one of resident/client
ALF during COVID-19

It is ok. It is a quasi nursing/ALF. If you can walk, and care for yourself, it is an ok place. Since COVID-19, there are rules in place as they are following CDC guidelines, working with the health department and following corporate guidelines. That is a plus. However, those with dementia have suffered the loss of a hug, a kiss and close contact with loved ones. They are doing their best to accommodate families with window visits, patio visits, etc... however the time is short...15 minutes. I worry for those with dementia because they can’t remember what they have eaten, if they eaten, if they participated in an activity, I& they had a shower or a hair wash, etc... talking to the resident just does not provide the answers you would like to hear. The staff is pretty good but not all are the same. Communication regarding your loved one days does not happen unless you call and ask. Even if you do, you may get an answer or may not. I try not to overwhelm the staff in getting answers. I do know my loved one is not happy being there currently. It is tough to get old.

Response from Spring Hills Mount Vernon

February 23, 2021

Thank you for your feedback. We appreciate all reviews. Please contact us at [removed] so we can learn more.


4.0
September 15, 2020
Anonymous - Loved one of resident/client
This is best place for mom or dad

We chose this community because the staff members, the openness of the facility, as well as the price and location to travel to. The room sizes here are great. The food here is also great, they have a lot of variety. My favorite part about the community has been the activities they provide and the interaction between the staff and residents. I really like during the holidays or season changes they have decorations throughout the facility. I would and have recommended Spring Hills Mount Vernon.

Response from Spring Hills Mount Vernon

September 18, 2020

Thank you so much for the recommendation. We appreciate the time you took to leave us a positive review and share your thoughts.


5.0
September 10, 2020
Peg S. - Resident/client
Best place to live in Virginia

My family's experience with Spring Hills has been nothing short of phenomenal. The caregivers are extremely friendly, there is always something to do and I have met an abundance of great people. I have loved the food while here. This community has left an impact on me and my family that we are forever grateful for.

Response from Spring Hills Mount Vernon

February 23, 2021

Dear Peg, We appreciate you sharing your experience with us. Your feedback will help other families looking for care in Alexandria, VA.


5.0
May 11, 2020
Lisa Gilmore - Loved one of resident/client
Verified Review
A pleasant experience

My mom was very well taken care of. The staff were just amazing. They were very accommodating to both myself and my mom's needs. The staff were always able to answer all of my questions and concerns that I had. It's really the best place you could possible give your parent to stay. The staff went above and beyond all of the time. I have no regrets and it is certainly worth the money.

Response from Spring Hills Mount Vernon

May 20, 2020

Dear Lisa, Thank you so much for sharing your positive story. We appreciate the time you took so others can learn from your experience.


4.5
March 5, 2020
Anonymous - Loved one of resident/client
More than satisfied so far

The facility is very well maintained based on what I've seen of the public areas, restrooms, parking lot, elevators, sample units and some office areas. The variety of apartment floor plans are appealing but, of course, cost more if you want more space. I especially like the polite and friendly staff, attentiveness to medication protocols, the stately decor and even the fact that they use actual fresh table cloths at every sitting and a rather surprising list of menu items that are custom prepared to your liking. They are taking precautions against the COVID threat by curtailing trips to busy public spaces. So, far this place has my vote.

Response from Spring Hills Mount Vernon

May 20, 2020

Thank you so much for taking the time to share your positive experience. We are certain that this will help others looking for care, especially during these uncertain times.


0.5
April 30, 2019
Anonymous
Horrible Facility

This is the worst place I have ever encountered. Management is horrible, staff are rude, caregivers are lazy. For the amount of money they charge seniors, the level or care should be much better!

Response from Spring Hills Mount Vernon

February 23, 2021

Dear Anonymous, Thank you for leaving us a review. Your feedback is important to us to make positive changes moving forward.


5.0
February 8, 2019
Anonymous - Toured community

Warm and welcoming property. Residents were moving about the rooms, reading in library, playing piano, talking with staff. Residents talked to me about food and activities. Staff was attentive. Studio units were roomy. Enclosed garden and porch which my mom would enjoy. Walking opportunities. Diverse population. Affordable with a wide array of services.

Response from Spring Hills Mount Vernon

February 28, 2019

Thank you for your positive review and feedback.


4.5
December 13, 2018
BobT - Loved one of resident/client
Mom & Dad live together

We were very happy to find a place where we could keep Mom & Dad together. SpringHills, was able to accommodate both my parents. My mom has early stage Alzheimer's and Dad has some health issues and dementia. The living space was larger than most. My parents are enjoying the facility. They are generally pleased with the food and friendliness of the staff. We are also glad that there is a memory care unit that fortunately isn't needed at this time. Since they both have dementia, they will be able to continue living together if/when they decline.

Response from Spring Hills Mount Vernon

February 28, 2019

Dear Bob, Thank you for taking the time to please us your feedback.


4.0
December 6, 2018
Anonymous - Toured community

Only kitchenettes, not kitchens.

Response from Spring Hills Mount Vernon

February 28, 2019

Thank you for your feedback! We appreciate all reviews.


4.0
October 29, 2018
Anonymous - Toured community

Nice setting as you drive up & nice location for the Metropolitan area. Friendly staff and members. Lots of activities & the chef meets w/each member a month. Got lots of resources from the staff in helping through this journey w/my mother. SPACIOUS STUDIOUS & 1-BR's.

Response from Spring Hills Mount Vernon

October 29, 2018

Thank you for your kind words and positive feedback! We truly appreciate your support.


3.0
July 25, 2018
Anonymous - Loved one of resident/client
Disappointed

Things are going down hill, corners being cut, short staffing and poor food choices. The phone system has been down for months. Not all residents can use cell phones due to health reasons and family members haven't been able to speak to each other for weeks at a time over too many months. Recent experiences are unacceptable.

Response from Spring Hills Mount Vernon

October 29, 2018

Thank you for your feedback. If this has not been resolved to your satisfaction, please contact our Family, Residents, and Associates Concern Line at [removed].


2.5
April 2, 2018
Anonymous - Loved one of resident/client
They Try

The place looks nice, has a lot of activities, and has variety in their menus - although sometimes something on the menu isn't available. The staff members are friendly but seem overworked. Communication with staff can be frustrating. A few things about the wellness (nursing/meds) care have been a little bit alarming. I believe this place is best for fairly independent people, because care seems minimal at times. However, if you're mobile, "with it" mentally, and can afford a retirement home rather than assisted living, you probably don't need Spring Hills. Unless you're VERY independent (i.e., have a car, have a friend who visits regularly, etc.) you might be bored - or sad - living there. So overall, I'm not sure I'd recommend Spring Hills or not. It has its strengths, and maybe isn't any worse than other AL facilities. It's certainly not perfect, though.

Response from Spring Hills Mount Vernon

September 2, 2021

Thank you for your feedback. We aspire to exceed the expectations of our residents and their families so we appreciate all reviews.


4.0
January 7, 2018
Anonymous - Toured community

Located in more community atmosphere. Great menus Choices. Spacious rooms. Lots of folks in wheelchairs. Very nice staff.

Response from Spring Hills Mount Vernon

February 28, 2018

Thank you for your feedback. We appreciate the time you took to leave a positive review.


4.0
November 4, 2017
Anonymous - Toured community

The building and rooms are very nice and there are a lot of areas for groups and socializing. There a lots of activities for the residents including a garden. I liked that the dining room is open to the residents all day. Staff were personable and caring towards the residents.

Response from Spring Hills Mount Vernon

February 28, 2018

Thank you for your positive review. We appreciate your feedback!


4.0
September 14, 2017
Anonymous - Toured community
Verified Review
Good Experience, Tour Was Nice

I had a lovely tour of this community. Everyone was very kind, and helpful. The staff I met was helpful, and my questions were answered. The community looked nice, and clean from what I saw. Everything went well, and I had good experience.

Response from Spring Hills Mount Vernon

October 14, 2017

Thank you for your review. We appreciate your feedback.


Neighborhood around Spring Hills Mount Vernon

See what the neighborhood has to offer and what’s nearby:

Spring Hills Mount Vernon in google map

Frequently Asked Questions about Spring Hills Mount Vernon

Spring Hills Mount Vernon offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Spring Hills Mount Vernon has received an average review rating of 4.3 based on 89 reviews. See all reviews.


Similar Senior Communities Near Alexandria, VA

1 / 3

Sunrise at Mount Vernon

8033 Holland Drive, Alexandria, VA 22306
$X,XXX+ monthly

3.8

(25 reviews)

Studio, Semi-Private

Sunrise of Old Town

400 N Washington St, Alexandria, VA 22314
$X,XXX+ monthly

Studio, 1bd, 2bd, Semi-Private

Sunrise of Springfield

6541 Franconia Road, Springfield, VA 22150
$X,XXX+ monthly

4.1

(27 reviews)

Studio, 1bd, Semi-Private

Sunrise of Alexandria

3520 Duke Street, Alexandria, VA 22304
$X,XXX+ monthly

3.4

(24 reviews)

Studio, 1bd, Semi-Private

The Fairfax a CCRC

9140 Belvoir Woods Parkway, Fort Belvoir, VA 22060
$X,XXX+ monthly

4.3

(21 reviews)

Studio, 1bd, Semi-Private

Silverado Alexandria

2807 King St, Alexandria, VA 22302
$X,XXX+ monthly

5.0

(1 review)

Studio, 1bd, Semi-Private

Brandywine Living at Alexandria

5550 Cardinal Place, Alexandria, VA 22304
$X,XXX+ monthly

5.0

(2 reviews)

Studio, 1bd, 2bd, Semi-Private

The Providence at Fairfax

9490 Sprague Ave, Fairfax, VA 22301
$X,XXX+ monthly

Studio, 1bd, 2bd, Semi-Private

Aarondale Community

6929 Matthew Place, Springfield, VA 22151
$X,XXX+ monthly

4.8

(58 reviews)

Studio, 1bd, 2bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.