Spring Hills Mount Vernon

They're not perfect, staff needs continuous training, there's frequent leadership turnover, but the ones that are there work hard, are responsive and attentive. If you're willing to stay engaged, consistently, focus on solutions and being constructive with feedback, you'll find that they all want to meet expectations of quality care.Would recommend SpringHills Mt. Vernon. It's quaint, cozy, close to shops, parks, etc.

Experience is great and getting better as time is going. If there is any doubt of coming to this community, I would not hesitate to come. From what all the departments have to offer, I would make this a place to come!

You may likely drive down Richmond Hwy and not notice they are there and just part of the townhouse community. They have AMAZING activities, passionate Directors, and the dining menu has more delicious options than any other place around!

Our family had an in person tour with Spring Hills Mount Vernon and based on the tour we felt it was a great tour experience

Our family had an in person tour with Spring Hills Mount Vernon and we thought it was a great tour experience. It was quite similar to [community name removed] however it was just much more expensive [fee removed] more. Would recommend either depending on need and finances

The main reasons we chose Spring Hills Mount Vernon over others we looked into was because of their high caring attitude; the facility is small; it is not a high rise; the food is good! They do most things well! They do struggle a little with late stage Alzheimer's anger temper issues. I highly recommend Spring Hills for memory care.

I have visited this community on three occasions . I have observed the staff are very engaging either the residents. They have fun social events for the residents and a majority of the events, they invite the families of the residents and outside guest. The events are great especially to observe the residents truly enjoying themselves. Great community. The staff are very hands on and attentive to the resident’s needs and guests. This community does not disappoint in the care of their residents. They seem genuinely concerned.

We toured Spring Hills Mount Vernon during our search for an Assisted Living facility for our loved one. This facility was okay. The cleanliness, atmosphere, and tour guide were okay as well.

I currently volunteer for the Spring Hills Facility and I've been volunteering since December. Volunteering here has been nothing but great, the staff always try to go above and beyond for their residents so they could have an enjoyable time. There are many options for activities like dancing, exercising, word games, board games, ect. These activities always make the residents have a good time.

[name removed] is a gift to this community! Her intelligence and outgoing demeanor make everyone feel at ease and cared for! She originates, plans and executes daily activities we all enjoy! She was made for her job, and I hope she is here forever! Pat Slakie

Mom or dad will never be bored. The activity department ([names removed] and others) do an excellent job keeping everyone engaged and entertained. They will go room to room and ask if people want to go to certain events! It’s top notch. They frequently have socials and musical events and even give residents a chance to play their own music. A+ for the activities department!!!

The activity team makes all the activities so interesting and engaging physically and mentally, a great body and mind workout. Team is wonderful and comes up with new and innovative ideas every day in order to keep residents happy and healthy.

I am a Tai Chi Instructor at this facility. The residents are always for happy and ready for practice with such enthusiasm. The staff is always inclusive with the activity and provide a great deal of patience with the residents. The great and handle the residents with such care as if they were their own family member. I really enjoy working with the residents and the staff.

The Activities Team at Spring Hills Mount Vernon is always bustling with clever and engaging ideas for the residents and, on occasion, families. The Activities Director offers a broad array of options daily to appeal to the diverse population of the ALF community. Recently, there were dragon dancers who provided a lively and colorful celebration of the Lunar New Year, a "Breakfast at Tiffany's" themed Mother's Day celebration, and opportunities for residents and staff to share aspects of their heritage. The AD also fosters interaction with the broader community, bringing in school children who made paper flowers for the residents, and music students to perform a concert, as well as organizing outings to local eateries, parks and locales. Themes large and small are causes for everyday celebration, from Cinco de Mayo or the Kentucky Derby to International Donut Day. Daily exposure to music, exercise and games keeps residents stimulated. I highly recommend the activities at SHMV.

Activities does a great job engaging the residents by bringing them out of their rooms to participate in daily activities. I can see the residents enjoy the activities and the activities team motivates them to continue to thrive. They are respectful when they engage with residents and they are compassionate. Activities rocks!

What a wonderful assisted living facility to be a part of. Staff is courteous, knowledgeable and is quick to solve your problems/complaints. The activities here are done with minimal help, but results of their passion to the job, there talents, and their relentless energy that they share with us is absolutely beautiful .

The Activities Team at Spring Hills Mount Vernon is exceptional. The care, passion, personalization, attention, and exciting activities they create and foster at Spring Hills is unmatched. The energy they bring to the residents and building is palpable. They truly are the spirit of Spring Hills Mount Vernon. Every resident has so much fun and looks forward to the day's activities. They encourage each resident to live their best life, and they meet them where they are at. As a healthcare professional, it is so encouraging to see how they are adding so much quality to the resident's lives. Truly remarkable!

Very caring staff that truly go above and beyond. I have had the opportunity to visit many of the spring hills community’s and have found them all to be ran and operated by the most caring people available. Two thumbs up!

Past week I had the great opportunity to share the afternoon with my aunt who lives at Spring Hills, and was really surprised to live the experience to see my aunt so happy surrounded by people who just don't work over there but that makes her feel at home, they are the best I have seen. KEEP UP DOING YOUR JOB, YOU ARE THE BEST!!

This place failed to provide the best services/care needed. Just go and check out the numerous violations from an unannounced inspection by VDSS on [date removed]. Unfortunately loved one my died there on [date removed].