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Spring Hills of Lake Mary

3655 West Lake Mary Boulevard, Lake Mary, FL 32746

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Veronica A - Loved one of resident/client
4.0
Welcoming and delicious food

We toured several facilities before choosing Spring Hills Lake Mary for my husband's grandma. She is fairly picky about food, so the menu choices here impressed her. We were all pleasantly surprised by the quality of the food on several visits. So far Granny is enjoying the meals and getting to know the other residents, and the staff here have helped her to adjust. I have to mention [name removed] has been wonderful!... Read more

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About the facility Spring Hills of Lake Mary

Whether you’re considering assisted living, memory care, or even home care, you’ll find options to suit your needs at Spring Hills of Lake Mary. Through the community’s Signature Touches program, you’ll enjoy a wide range of engaging programs designed to nourish the mind, body, and spirit. Scenic courtyards, intimate seating areas, and inviting activity spaces add to the welcoming environment you’ll find here.

Those interested in a home health option will appreciate that all caregivers undergo rigorous background checks and ongoing training to provide the same high-quality care that is provided in the community. Care at Spring Hills of Lake Mary fosters independence, but assistance is available around-the-clock for your peace of mind. Memory care is offered in a secure area of the building, and caregivers here take the time to learn each person’s history to offer personalized care.

Lake Mary, Florida, offers a scenic atmosphere and warm temperatures. Visit nearby Crystal Lake or head to the Conservation Area at Lake Monroe to enjoy nature. You’ll also find the Lake Mary Historical Museum just minutes away.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Florida, visit the Florida Facility/Provider Locator...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Spring Hills of Lake Mary is a community within Spring Hills properties. See all Spring Hills communities.

Pricing for Spring Hills of Lake Mary

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
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/mo
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1 Bedroom
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/mo
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2 Bedrooms
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Toursat Spring Hills of Lake Mary

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Amenities at Spring Hills of Lake Mary

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

French
Italian
Romanian
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews

for Spring Hills of Lake Mary
4.4(69 reviews)
Write a Review

Cleanliness

4.5

Friendliness

4.6

Meals & Dining

4.6

Care Services

4.3

Activities

4.4

Staff

4.0

Value for Cost

4.3

Overall Experience
46
15
5
2
1
Date Submitted
2
6
9
Reviewer
4
49
15
1
Care Received
9
0
1-20 of 69 reviews
Sort by

4.0
anonymous - Toured community
Assisted Living
October 5, 2022
Verified Review
tour review

Our family had an in person tour and it was a very nice tour experience but the community overall was just a little to big for our loved one


4.0
Veronica A - Loved one of resident/client
Assisted Living
August 12, 2022
Welcoming and delicious food

We toured several facilities before choosing Spring Hills Lake Mary for my husband's grandma. She is fairly picky about food, so the menu choices here impressed her. We were all pleasantly surprised by the quality of the food on several visits. So far Granny is enjoying the meals and getting to know the other residents, and the staff here have helped her to adjust. I have to mention [name removed] has been wonderful!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Spring Hills of Lake Mary

September 6, 2022

Dear Veronica, Thank you so much for sharing your experience. We value your positive feedback!


4.0
Kathy Y - Loved one of resident/client
Assisted Living
April 29, 2022
Verified Review
Feels like home

I would highly recommend this community for you or your loved one. The staff communicate very well in regards to any concerns.They have activities like bingo, church services on location for all denominations and more for the residents to do to stay busy in the community. They have workouts for the residents and daily news for them to stay up to date with events and more. This community is intimate and you feel like your at home instead of a hotel feeling.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Spring Hills of Lake Mary

May 3, 2022

Dear Kathy, Thank you so much for your detailed review and recommendation. We hope your feedback will help others looking for assisted living.


4.5
MK - Loved one of resident/client
Assisted Living
April 15, 2022
Verified Review
Family Friendly

They're very friendly and accommodating. The care has been very good. And the facility itself is wonderful as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

5

Staff

5

Value for Cost

5

Response from Spring Hills of Lake Mary

May 3, 2022

Dear MK, Thank you so much for your positive review. We appreciate the time you took to give us feedback.


5.0
Jim K - Loved one of resident/client
Assisted Living
March 31, 2022
Still a part of our family

A few years back my mom and dad moved to spring hills and it wasn’t their first rodeo with a retirement home. My dad was hard to please and found fault everywhere and my moms memory failing her never helped. They left one facility for another and then rented an apartment, but my wife and sister in law figured it wasn’t safe for them anymore so they reached out to spring hill. To make a long story short [name removed] won her way into dads heart and moms also. There longest stay at a facility was at spring hill with minimal complaints and it was mom and dads home truly. When they passed,[names removed]the housekeepers, activities gals and chef attended their services. To this day, 2 years later I receive a card on the anniversary of their passing with a funny story written in or a joke my dad used to tell. And once in a while we still talk about the Ruben on the menu which was dads favorite.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Spring Hills of Lake Mary

April 14, 2022

Thank you so much for sharing your positive experience with us. We truly appreciate your support!


5.0
anonymous - Toured community
Assisted Living
March 23, 2022
Verified Review
Tour of Spring Hills

Right when we walked in, we knew this was not going to be the right fit for our grandmother. The atmosphere seemed very dark and depressing and that is not what we wanted. The people were all very nice though and gave a good thorough tour.

Response from Spring Hills of Lake Mary

March 25, 2022

Thank your for the time you took to leave us a review. We appreciate your 5 Star support and hope you find the best assisted living for you and your family.


2.0
Daughter - Loved one of resident/client
Assisted Living
October 4, 2021
Searching again

As a family we made a decision to move our mother to Spring Hills. We visited over ten facilities prior to selecting this one. When I toured and subsequently when my sister toured we were “sold” on the “care”. Our first impression when we went in was that it’s an old building that needs more attention to upkeep but that pales in comparison to what a facility can offer insofar as hands on care, so we listened and learned a lot from the sales woman. We were told how care is managed and it seemed they had the best plan in place for our mom. Since moving in though, little if any of that care has been provided. Mom is never showered on the right days or at the right times, her laundry is stacked, her hair is never shampooed or combed, her hearing aides are often left off of her. It’s a lot of promises and no holding up. We are looking elsewhere because things have not improved. The communicating with nurses is terrible. We are very disappointed.

Cleanliness

2

Friendliness

4

Meals & Dining

4

Care Services

1

Activities

4

Staff

3

Value for Cost

1

Response from Spring Hills of Lake Mary

October 18, 2021

Dear Daughter, Thank you for your review. We are disappointed in your experience but appreciate all feedback as we aspire to exceed expectations. We have shared this with our team. Please email us at info@springhills.com so we can learn more.


4.0
Anonymous - Loved one of resident/client
Assisted Living
September 9, 2021
Verified Review
Hopeful, Not Living Up To Expectations

There have been several changes in management, administrators, as well as caregivers. The communication with the staff to the family could be improved. It would be helpful to know who to talk to about questions or concerns, especially if staff changes.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

3

Response from Spring Hills of Lake Mary

October 18, 2021

Dear Anonymous, Thank you for your review and feedback. We will share this with our team and work on improving our communicaiton.


4.0
anonymous - Toured community
Assisted Living
August 11, 2021
Verified Review
Tour of Spring Hill

Spring Hills of Lake Mary was a very nice facility and it seemed like they had a lot to offer. The reasons we did not choose them was because the location was too far, I read a couple of negative reviews, and I saw that if you do not go to eat in the cafeteria at a certain time you get charged extra. With my loved one having memory issues, this was a problem.

Response from Spring Hills of Lake Mary

August 17, 2021

Thank you so much for the time you took to leave us a review. We appreciate your support and feedback.


4.0
anonymous - Loved one of resident/client
Memory Care
September 2, 2020
Verified Review
Spring Hills of Lake Mary

The staff at Spring Hills community is very friendly, it has a warm feeling to it. The room sizes are about average. The food is pretty good. One thing we really liked about this community was the family atmosphere, however the response time could be improved.

Cleanliness

4

Friendliness

5

Care Services

3

Activities

4

Value for Cost

4

Response from Spring Hills of Lake Mary

September 18, 2020

Thank you so much for your positive review! Your feedback is important to us.


3.0
anonymous - Loved one of resident/client
Memory Care
August 28, 2020
Verified Review
Spring Hills community review

Some of the staff are great, and some seem a little clueless. It is more expensive for what you are getting. My father absolutely loves the food. The rooms are nice, but the outside of the building needs to be updated.

Cleanliness

3

Friendliness

3

Care Services

2.5

Activities

3

Value for Cost

2.5

Response from Spring Hills of Lake Mary

September 18, 2020

Thank you for your review. We do appreciate the time you took to give us feedback.


5.0
anonymous - Loved one of resident/client
Memory Care
August 27, 2020
You Made My Year Smile

Moving During COVID-19 can be scary and unknown as to what decisions are best. My parent lived by hisself and we live out of state. Dad declined more after a fall and once he was done with rehab he simply wasn’t safe to live alone anymore. The Front desk was so pleasant and transferred me the Community Resident for additional info. I’m so use to the sales people not listening and only trying to get my email phone and address to send me gifts. This was different she actually listened to me and didn’t make me feel rushed or pressured to choose now. I did a virtual tour and included my sisters so that we could all see and have a part in this. The residents were happy in the background the staff was happy, there was a icecream truck looking cart going down the halls to the room with ice theme music playing it was amazing. We were trying between the newer building or that was older but homey. The next day we received the most beautiful and thoughtful and purposeful gift that was simply but powerful. We received the picture of our family all together on the virtual tour that was beautifully framed and said - “ Even when we are apart , we are still together in this!” Thats when we knew where we were going. Best decision that we could have made. The Head Nurse called me just to introduce herself the day before , the sales team just wowed me and resident concierge person was a ball of sunshine and made dad feel at ease with walking into the community leaving us behind. The next day the Executive Director called me and simply asked how was I doing with the transition and I said I just want to be there. Low and Behold I get another call from and ask her to hold on it was the community calling me to surprise me with a song and dad happy as ever. Real tears of Joy I cried in all of this sadden times of COVID-19 Spring Hills Lake Mary has given me and my family a little piece of happiness. Thank you guys for everything! Thank you [names removed] for the wonderful meal, [name removed] for the warm welcome [name removed] for the follow up move in call that set me at ease [names removed] you made the move process a delight.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills of Lake Mary

October 28, 2020

Thank you so much for the time you took to share your experience, especially during this time. It means so much to our associates to know that their hard work and dedication is appreciated.


5.0
JJ - Loved one of resident/client
Memory Care
August 25, 2020
Thoughtful Action - We started as Strangers to extended family

The best experience for us during this pandemic. My mother lives at Springhills Lake Mary and we couldn’t be happier. [name removed] the resident angel I call her meets me outside to get my moms dog 3 times a week to spend time with her at the community during this pandemic. I love the videos and pictures of mom and the hallway parties and parades. I wasn’t feeling well one day that I missed dropping the dog off and the Executive Director personally showed up to home with dinner for my family, soup and get well soon gifts balloons and cards from everyone at the community . I’m grateful for mom to be there with thoughtful and loving individuals it feels like our extended family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills of Lake Mary

October 28, 2020

Dear JJ, Thank you so much for taking the time to leave us a positive review and share your experience. We hope it helps others looking for care!


5.0
Comfort in moving during COVID-19 - Loved one of resident/client
Memory Care
August 25, 2020
Moving During COVID-19 Comfort

Thankful and amazed. I move my dad into this community and the Executive Director called me later that evening just to given me updates on how he was acclimating and even sent me photos of him enjoying the one on one engagement and his favorite meal that the chef made just for him. The Director of nursing was so great at making dad feel comfortable with getting tested a week prior to us coming it was amazing she was so gentle and knowledgeable. [name removed] the sales person went above and beyond with decorating the apartment during the pandemic. We are just happy all around. We feel genuinely warm and welcomed from everyone! [name removed] video chats me almost daily to talk with dad. The community even purchased him a [name removed] to use to video with us and the kids whenever. I’m happy- it’s a older building but man is it filled with good people that give you that warm welcoming feel with smiles and hugs! No regrets!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills of Lake Mary

October 28, 2020

Thank you so much for the time you took to leave us such a detailed review about your experience! We truly appreciate your support, especially during such a challenging time.


5.0
Elinor Teska - Loved one of resident/client
Memory Care
August 25, 2020
Verified Review
A gem in Lake Mary

Spring Hills community was kept very clean, my spouse didn't really need the care services they provided. We were very pleased with this community, we visited 8 or 9 places and this is the one we chose. Our overall gut feeling told us this was the place for him, and we were not disappointed. It was beautifully furnished, the reception and dining room was everything to our liking. The general atmosphere and the staff was absolutely wonderful. Highly recommend it and would give it 10 gold stars if i could.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4

Response from Spring Hills of Lake Mary

September 18, 2020

Dear Elinor, Than you for your kind words and positive review. We appreciate your time and support.


2.5
anonymous - Loved one of resident/client
Memory Care
July 5, 2020
poor management

when we made the decision to move my parent we chose spring hill lake mary because we felt confidant in the care that was promised. it seems like if its not one thing its another that is going wrong. sometimes its the apartment being broken or how the workers are treating my parent. and i can get over small things but what is really setting me off now is how they are mishandling and manipulating the coronavirus pandemic. they have these set times that you can do a visit through a window but now they limited the hours to weekdays only and from 9 am until 5 pm. HELLO ALOT OF US STILL WORK!!! and when im trying to get help to sort this out i leave message after message and no one is calling me back and the receptionist say i promise i relayed your message and im sorry and i believe them because there the only ones who answer their phones! then to top it all off everyone who worked there that we got comfortable with and we knew has all left or was fired and now we dont know who is taking care of our parents. many fmaily members have spoken about this and alot of us are not happy with it. and the people who are now there are rude and my parent said that they tell *** theyll come back to help but *** sits there and waits until they makes a mess of themself trying to go to the bathroom. i am looking for somewhere else to move **** and i know many others are to.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5

Response from Spring Hills of Lake Mary

September 18, 2020

Thank you for your feedback. We are saddened and disappointed by your experience and would like to learn more. Please email us at [removed] with a phone number and best time to reach you.


4.0
anonymous - Toured community
Memory Care
August 14, 2019

Interesting, the facility is a carbon copy of [removed].. staff very nice, and the facility was clean and beautiful..again for what I was looking for, the rooms were too small, but that seems to be the norm

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Spring Hills of Lake Mary

August 30, 2019

Thank you for leaving us a nice review. We appreciate your feedback.


4.0
anonymous - Toured community
Memory Care
May 11, 2019

We loved the community and [name removed] was awesome...she took time to answer all our questions and was very helpful and honest.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Spring Hills of Lake Mary

May 29, 2019

Thank you for your positive feedback! We appreciate the support.


4.0
Davesdad - Loved one of resident/client
Memory Care
May 7, 2019
Verified Review
Better Than What We Had Previously

Spring Hills is much better than my mom's prior care facility. The smaller size enables the entire staff, but particularly the management to be more in tune with her needs and to genuinely try to address them. They seem much more stable, consistent, sincere, and honest than what we experienced previously. They could do a little more regarding personalization of meal choices and drawing my mom into activities, but overall I've seen improvements in her physical and emotional health since she moved there 3 months ago. I would definitely and strongly recommend Spring Hills for someone who is not quite mentally independent, but not in need of constant or "traditional" nursing care.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Spring Hills of Lake Mary

May 29, 2019

Dear Davesdad, Thank you for sharing your positive story with us. We are sure this will help other families.


5.0
Teri Lunsford - Loved one of resident/client
Memory Care
November 28, 2018
My Dad

We looked at about 4 other assisted living places and when we walked in here and walked around ....we just knew right then that this is where our Dad needs to be! My dad has been here for about 3 months and he has adjusted wonderfully! Not to mention the wonderful food they have there. SO many people from Springhill has stepped in to help us all get settled with where Dad is now. He loves it there and I think he realizes This is where he should be now. I have made some friends myself! Absolutely everyone tries to help and are very caring. Also it always smells so good and is so clean. Just SO happy that my Dad is there!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Spring Hills of Lake Mary

February 28, 2019

Dear Teri, Thank you so much for making the time to share your story. We are sure it will help other family members make a positive choice for their loved one.


Viewing 1-20 out of 69 reviews

Neighborhood around Spring Hills of Lake Mary

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Spring Hills of Lake Mary

Spring Hills of Lake Mary offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Spring Hills of Lake Mary has received an average review rating of 4.4 based on 69 reviews. See all reviews.

Call (407) 688-1660 to reach a resident at Spring Hills of Lake Mary.

To reach a resident at Spring Hills of Lake Mary call: (407) 688-1660



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.