ONELIFE

My mother had a lovely respite stay experience here in this community. She thought she was on vacation. I did feel comfortable with her staying at this community while we were away. I know she was safe, and in good hands. The staff took good care her, and her needs. Everything went very well, and I would recommend this community.

We toured this community for care. The staff are very nice and were able to answer the questions that we had. The offer healthy meals. The community is beautiful inside and out. They do offer a good range of activities. Families might consider this community for the care of a loved one.

I liked the tour that we took for my sister. They did have informed. The community was nice and clean and it seemed like the residents were a little older then my sister and we wanted a community with residents around her age. I would recommend that families tour this nice community for the care of a loved one.

So far things are going very well.The nurses assistants are very good. Everyone is very welcoming and greets you with a smile.[removed] is awesome!My mom is slowly getting involved in activities, she likes to watch people play cards, she has gone to the movie room but she hasn't utilized the shuttle services. She was able to bring her bed and furniture which helped her become acclimated. She wasn't able to bring her scooter because it was too bulky but we got her an electric wheelchair. I think this is a wonderful community for what you pay for.

We chose this community because my mother loves the food very much. The facility is clean and the staff is very friendly.

Clean, neat, friendly staff, hard to believe this is a home for the elderly. Mom seems to be very happy here

I like this community for my father. The staff is outstanding and very helpful in every way. We like the food is appealing. and he happy with meals. They do not participate in the activities, but they are offered to those who want to join in. We like the cleanliness and atmosphere. We would recommend the care and the value.

I highly recommend this community because of the staff. They are wonderful, they take very good care of my mother, make sure she eats, and make her feel at home. This place has been a very good fit for her. I can not say enough good things about them. The place as well as her room are very clean. The food is excellent. They have parties all of the time right now for the holidays. In her apartment, she has enough space. The bathroom has a nice walk in shower that she really likes. Overall, it's a great place!

Very Nice facility, and knowledgeable Director of Sales & marketing. Current Staff is caring and warm. Will be scheduling a second visit to evaluate room size and Monthly rent and fee schedules in comparison of other local facilities and services.

I do not interact with the staff much, however I do feel comfortable going to them if I need any assistance with anything. The food is good and they do have some different choices available. The community is clean and well taken care of. They offer daily activities and trips out.

The staff at Waterhouse Ridge are super friendly and caring. The food is terrific. They offer daily activities for the residents. They keep the community clean and well taken care of.

My sister will be moving to this community at the moment we have taken tours. The tours have been great the people in the community are nice. It is nicely furnished and set up. We have been provided with a lot of positive feedback from the staff about the community.

I am really pleased with the community for trying to make it right for us. It has been difficult with the change and the staff are willing to make it a pleasant experience for my dad and the family. I like that he is able to get one on one care because there is not a lot residents. The place is brand new and they keep everything clean. My dad has tried some activities and they are working on getting more available in the memory care. He is eating well with the help of staff who monitor his eating habits and he gets variety to choose from. I would recommend them!

I was unable to do a tour because it was not near me. I liked that there is a hospital across the way in case of any emergencies. I did not like the financial part. There were not enough options to help make it easy for us. The manager was responsive quick, within a few days.

I wrote a review earlier "Springs of Vernon Hills is Top Notch" but put the wrong # of stars! Our family is thrilled with this facility .

This is our third residence our mother has lived in the past two years that has offered assistance, as her needs have changed. I was recommended by a neuro pschologist to bring my mother to the Springs of Vernon Hills. To say I am satisfied would be a major understatement! The staff at the Springs are the finest people I have ever been around in my life.I wouldnt know where to begin to describe the care and love my mother receives from each and every person. From the director, Tina Schachter, who has kept my mother company on sleepless nighs, ( what shes doing there at night I have no clue, but she was there,) to her husband David, who comes on weekends, to the social director Christina, who is probably the most patient person I have ever been around, to the billing/ front desk person, Shey( not sure of her spelling), to all the incredible aides who go above and beyond to make my mother and all the other residents comfortable. and well groomed, and meticulously cared for. The staff including Tina, even paint my mothers nails as well as the other residents. I could go on and on but my point is made. There is no other place like this.

The staff at this facility has the best interest in mind for each resident. They have information to connect with them. The activities director plans a full schedule each day plus outings for those who can ride in the van. The facility is clean and has a very sterile laundry procedure. There are several sitting areas plus a fabulous courtyard for families to visit with their loved one. The facility has wide hallways and all on one floor which is hard to find in the area. It is worth looking at. You will have peace of mind leaving your loved one.

The care service and staff are extremely wonderful.

The care service and staff are extremely wonderful.

We toured this community and the main reason we did not choose this place for my dad is that they only had 2 bedrooms available. The first one was a one bedroom that faced the street and the other was a small 2 bedroom that did not look like it would house his furniture. The staff during the tour were great. The setup was nice and they even have a bar and offered a happy hour.