Legacy Oaks of Sacramento

The person we spoke to was very nice and provided us with a lot of information. We talked to her for a long time. The facility was memory care, and we felt our loved one needed more stimulation so we went with a different place.

We chose Legacy Oaks because of the affordability of it. The room sizes at the facility are decent for what she needs, it is like a studio apartment. It is an older building so they have had some issues with old appliances and replacing them again with older ones, so we have had some issues with that. Her housekeeping is not super detailed so they could use some improvement there as well. The friendliness of the staff is great and she has really enjoyed them, they have been very kind and caring. I would recommend to others who are looking.

The staff is educated enough to care for you your loved one but the communication is not good at all. I feel they are lazy and they are disconcerted with your loved one and their condition. They were just there to do a job. I feel the community is just about the money and they take on more than they can deal with. I would not recommend this community to others.

Based off the tour and when we moved our loved one in, the community was pretty clean. The friendliness of the staff members does tend to vary, we were able to speak with the new head nurse and she was nice. Our concern is the breakdown and the lack of communication between the staff and families. Also on how the staff addresses the residents, sometimes they can be unprofessional and rude. The front desk lady is awesome, we love her she is always positive and supportive. We do know our loved one is being taken care of, however we are concerned with the level of care she is at and that they are not following through with those care service. The different levels of care and services for those levels are unclear. Even with COVID the activities they do offer seem pretty decent

I try to keep on top of things but its but hard since COVID. The communication is good and they send emails with updates but there has been some miscommunication in the front office. The caregivers are very good, they all seem love my mom. My mom likes the food. I chose this community because is was the closest to my house. I would recommend this community to other families.

[Name removed] was very helpful and professional. This is the second choice as the studio is a bit smaller than the one-bedroom at The Landing.

I've toured just about everything available in the Sacramento-Rocklin CA area. Under new management with Meridian Senior Living, Legacy Oaks stands alone with the homey environment I wanted for my father suffering from MCI. Very cordial staff, dedicated management team and clinical properly managed. My search is over. Thank God for Legacy Oaks! I can feel better about my fathers day to day life and managed health care needs.

They did a closed door evaluation of my mom and bumped her to memory care which nearly doubled the cost. They assured me she would get the individule attention and activities to keep her stimulated, every time i visited no matter what time of day my mother was sleeping, previously she never napped. She hit her leg and had a silver dollar wou d that was not treated and they called and said tiny wound ttear. Staff never interacting with patients they were doing puzxles themselves. Every time I was there there were othet elders needing help but no one to be found. They never took memory care to the concerts or other interesting activities, as stated ,offered in the main assisted living. I pulled her out after two weeks. Wrote to shee if sny sort of refund but was charged the next month and apsolutely no communication back. Terrible place and experience.

Legacy Oaks Offers many amenities at a great value but the real difference here which is felt throughout is the professionalism and caring of the staff, very genuine. The dining room offers choices the food presented nicely and was very tasty. Residents chatted and enjoyed their meal. I noticed laughter and many had visitors during the meal. I highly recommend you visit Legacy Oaks of Sacramento.

No outside area for memory care residents. Dated building but adequate.

Not at all oriented toward independent living. A total mismatch for us.

The staff here is outstanding! The people who care for mom mom are kind and loving and I appreciate all they do for my mom.

Mom is very happy and that is what is most important to me. [Name removed] and [name removed] band the rest of the ladies take very good care of Mom. I would most definitely recommend this facility!

I don't know what I'd do without you or your staff.

This is an excellent Memory Care facility. The staff is caring and treats each resident like family. Our biggest concern was our Mother transitioning to a new facility after spending 10 years in her facility that fazed out their memory care. Voralto made the transition flawless. We couldn't be happier that Mom is well cared for.

My mom loves it here - she loves the staff

I've lived here 4 1/2 years and it has definitely improved of that time. I've made a lot of friends. Some have left and some have passed away. [Name removed] and the staff have been really good to me.

This community is in a central location, which was very important to us. [name removed] took us on the tour and we could tell she cared about each resident’s needs and anticipated questions we were thinking about. She helped us feell good about having our Mom live there. The rooms are spacious and all have a modified kitchen. The atmosphere was cheery and the pricing was very affordable. It seemed like the perfect place for our gregarious 91-year-old Mom!

Not a good fit for my mom but may be a good option for others. Was less expensive than some, clean and staff seemed pleasant. Had a more institutional feel and less amenities and activities than some of the others I looked at.

Community was clean and staff was friendly. During our tour, we noted a couple of guys playing cards in the main room and a few people sitting in the entry area. Rooms were spacious and residents are allowed to paint them. Beauty shop is open one day a week from 10 to 3. Lunch that day was stuffed bell peppers, corn, garlic bread, coleslaw and bread pudding. The lunch room was very quiet even though most tables were occupied by 2 or more residents.