Middlefield Oaks

The memory care residents are not cared for and are ignored every day. They aren't showered and they sit there and stare at their feet all day. None of the aides entertain them or give them things to do. There's no music, no TV, no games. We went in the pick my grandma up and there weren't any aides to be found in the entire wing. There were five residents sitting in the living room staring at the wall. We had to go find an aide and make her get them puzzles and activities to work on My grandmother is always filthy when we see her. Her fingernails were so long, she couldn't hold her spoon. All of her clothes are missing and the staff can't tell us where they are. They sent her to her doctor appointment in torn old sweatpants and a baggy shirt that wasn't hers. She usually is crying due to boredom and having nothing to do. She's gone to the ER twice in a month due to not being cared for by the aides.

This place is a joke! After my mother had two falls earlier in the morning that day they finally took her to the hospital around 6pm that evening to have her checked out. They asked if I could go to the hospital and relieve the care taker that assisted her to the hospital because they were short handed and they needed her back! When I got my mother back that evening I pulled up to the entrance and there was a care giver sitting out front in a wheelchair, on his cellphone, having a cigarette. I asked if there were any more wheelchairs and he said no. He did offer the one he was sitting in when he noticed I was struggling to get my mother out of the car. Never offered any assistance, just continued smoking while on his phone. It just went south from there!

Middlefield Oaks has been great so far. The place is very clean, which is important because I’m kind of a neat freak. The staff is extremely helpful, and is always right there to answer our questions. The food is good as well. My mother has put on six pounds since moving there about a month ago, and I think the atmosphere of everyone sitting down together in the dining room and being able to eat at their own pace is really helpful for her. There are lots of activities here as well like cards, puzzles, and crafts, and they post a monthly brochure so everyone knows what is available. It’s very expensive, but overall, I would recommend it to others.

I had recently taken a tour of this community and I have no complaints of how things had went. The staff did a great job with the presentation and made sure to answer any questions I had for them in detail. I liked the spacious dinning room area and thought they had a great meal selection for the residents. It was just not the right location for us in the end decision.

Sorry but we didn’t visited/viewed Middlefield Oaks - Cottage Grove, OR. Instead we visited Magnolia Gardens in Cottage Grove to which my comments below pertain. We toured the Middlefield Oaks and the staff was very welcoming and friendly. They answered all of the questions we had and the residents that we saw seemed happy and involved. We chose another community that my mom had her heart set on.

I was unable to do a tour because it was not near me. I liked that there is a hospital across the way in case of any emergencies. I did not like the financial part. There were not enough options to help make it easy for us. The manager was responsive quick, within a few days.

The activities here are great. The person that coordinates them really does a good job of making sure that they are fun and not repetitive for the residents. The facility is always clean and it seems to be well run. The food could be a little less bland.

They have a good amount of activities - bingo, crafts, day trips. My mom lived here and she had fallen several times and there was no one to escort her down to dinners. Also, you had to fill out a menu a week in advance. They could improve on the quality of their meals. If they could have little menus on the table to choose from that day, that would be a big improvement. It's a little cramped in the dining room. Square table instead of round tables would make it easier for the residents to sit together.