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The Ivy of McKinney

3392 Medical Center Dr, McKinney, TX 75069
6.1
Review Score
51 reviews

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11 Photos
11 Photos available
6 Floor plans
6 Floor plans available
The Ivy of McKinney in google map
Janet T - Loved one of resident/client
5.0
Great fit for mom

We chose The Ivy at McKinney because the food served is more like my moms home cooking and she fit in well with the crowd here. The value for the money is excellent especially for everything we get. Every apartment has their own washer and dryer which has been a big plus and the staff will come help her with laundry when needed. It is more like apartment style living, they offer more independence if you want it but also have care available. The atmosphere is very friendly especially the residents, it is more middle class and there are always people out and about. I would definitely recommend the facility to others.... Read more

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About the facility The Ivy of McKinney

Recently opened in the spring of 2011, The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with your family and loved ones and see for yourself.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Ivy of McKinney is a community within Ally Senior Living properties. See all Ally Senior Living communities.

Pricing for The Ivy of McKinney

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Ivy of McKinney

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Amenities at The Ivy of McKinney

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Fitness Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English
Spanish
Vietnamese

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Catholic Services
Other Religious Services

Reviews
for The Ivy of McKinney

Write a Review
6.1
Review Score
51 reviews

Review Score

51 reviews
6.1

Out of 10


5 star

32%

4 star

34%

3 star

22%

2 star

6%

1 star

8%

A Place for Mom has scored The Ivy of McKinney with 6.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Ivy of McKinney has 51 reviews with an average "overall experience" of 3.7 out of 5.

How we score communities
Cleanliness

3.9

Friendliness

4.0

Meals & Dining

2.7

Care Services

3.8

Activities

3.8

Staff

2.7

Value for Cost

3.7

Overall Experience
16
17
11
3
4
Date Submitted
2
4
11
Reviewer
2
27
20
1
Care Received
10
41
1-20 of 51 reviews
Sort by

2.0
Anonymous - Resident/client
Assisted Living
June 29, 2023
I would recommend with caveats

Has not been a wonderful experience. Food has not been good. The only reason I am still here is the have washer and dryer in the room. Food and cleanliness is probably the two highest ones for improvement. The activities are fair, but have no bus to take people with w/c to dr. or activities. I don't have much need for help so can't really rate the caregivers.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

No data collected

Activities

2

Staff

2

Value for Cost

2


2.0
Anonymous - Loved one of resident/client
Assisted Living
March 28, 2023
Verified Review
Things started out okay

My loved one was previously a resident here, but we've moved her to another facility. Things started out okay, but then we had some issues. One thing that really bothered me was that the floors in the kitchen/dining area were dirty and slippery. The food itself wasn't too bad, other than offering mostly chicken and a lot of rice. There just wasn't a lot of variety and when you did choose an alternative option- it was a long wait before you got it. Like 40 minutes for a baked potato. Communication with the family was zero. We were also overcharged and are still waiting for them to get that resolved. I know that since we've moved our loved one out, they've changed management and are trying to fix things. But it was not a good experience for us.


1.0
Anonymous - Loved one of resident/client
Assisted Living
October 27, 2022
Verified Review

No training of staff Medication irregularities Mold in rooms Rude ownership Inaccurate assessments No care plans designed Overselling/underdelivering Residents put at risk


4.0
Mary - Toured community
Memory Care
October 10, 2022
Verified Review
My Tour Experience at The Ivy of McKinney

Nice community and they did a lot for the residents. We preferred another community that was memory care.


3.0
anonymous - Loved one of resident/client
Assisted Living
August 15, 2022
Verified Review
Our families experience

The Ivy of McKinney has potential to be really nice, it is very clean but we have just had some frustrating things happen time and time again. Most of the staff members are really good but the head nurse or supervisor nurse does not always seem on top of her game - when we ask a question we do not always get a direct answer. They could work on improving their internal organization and communication with families.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
July 8, 2022
Verified Review
friendly staff

We really like the staff members and cleanliness of the community

Cleanliness

4

Friendliness

No data collected

Meals & Dining

3

Care Services

4

Activities

4

Staff

No data collected

Value for Cost

4


3.0
S I - Loved one of resident/client
Assisted Living
July 7, 2022
Verified Review
It's a Been a Work in Progress

Our experience wasn't the greatest from the move in and after settling in. The medication management for our loved one could have been more consistently delivered at specific times instead of whatever time the community choose to deliver these medications. The community was able to work with the family to get this complaint handled for the family after a few reminders by the family though.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

3


5.0
Janet T - Loved one of resident/client
Assisted Living
June 9, 2022
Verified Review
Great fit for mom

We chose The Ivy at McKinney because the food served is more like my moms home cooking and she fit in well with the crowd here. The value for the money is excellent especially for everything we get. Every apartment has their own washer and dryer which has been a big plus and the staff will come help her with laundry when needed. It is more like apartment style living, they offer more independence if you want it but also have care available. The atmosphere is very friendly especially the residents, it is more middle class and there are always people out and about. I would definitely recommend the facility to others.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Sarah G - Loved one of resident/client
Assisted Living
January 23, 2022
Horrible Place!

Worst place ever!!! This place is absolutely a mess. We had such a bad experience from the beginning. They kept making mistakes with my dad's medication repeatedly. The lead nurse [name removed] is very disorganized and unprofessional. I went to the place and requested his medication log and she didn't want to give it to me, gave me all these excuses, I spoke with the director [name removed] and got meds list and log. They had wrong timing for a couple meds. [name removed] said they were going to fix it on their system and email me a copy. Well she never did, I emailed her and also texted [name removed], and they both ignored me. So, yes, the director [name removed] is also very unprofessional and careless. They also lied one time when they gave my dad his meds at the wrong time and they said they didn't, but we had a camera in his room so we knew they were lying. [name removed], one of the medical techs was also a mess and was rude to my dad many times. If you truly care about your loved one please find another place for them.

Cleanliness

No data collected

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


1.0
Anonymous - Loved one of resident/client
Assisted Living
January 6, 2022
Bad experience

Our LO was in the assisted living facility for a couple of months until we decided to take him out due to several mistakes, from his nutritional plan to his medications (dosages and times). The staff seems very disorganized, there is a lack of communication, they blame each other, there is no accountability. From the nurse, med techs, front desk etc. I would never recommend this place to anyone, they can’t be trusted.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


3.0
anonymous - Toured community
Assisted Living
December 6, 2021
Verified Review
Our tour experience

Our family had an in person tour and right away we did not really care for the community, we just knew from what we saw it was not going to be the best fit.


5.0
Anonymous - Toured community
Assisted Living
June 30, 2021
Verified Review
My Review of The Ivy McKinney

I like the community. The people were nice. Good for an older person. The layout was nice with nice sized rooms.


3.0
anonymous - Toured community
Memory Care
March 6, 2021

loved the unit but wasn't shown exercise room, which is a must-have, pretty small population, and concern about mem care being in separate building

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from The Ivy of McKinney

May 27, 2021

Thank you for the feedback. If you still have questions and concerns, please feel free to reach out at 972–351–8888.


5.0
Suzanne Glenn - Loved one of resident/client
Memory Care
June 1, 2020
Verified Review
A good provider of respite care

My husband was there for a four day respite stay and they were fine. The staff were good and took care of him. They administered his medications. He seemed to enjoy his stay there. The food was good. The appearance of the community was good and the rooms was fine. It was close to our home, family, and friends. The other residents that lived there seemed happy and pleased.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

5


4.5
Linda Shelton - Loved one of resident/client
Memory Care
May 28, 2020
We Recommend The Ivy for your loved ones

I cannot say enough good things about this facility . My sister has been a resident in assisted living since August 2019 .. To say it was easy for her to leave her home is impossible.. But the care and love she is receiving is so wonderful .. The staff from the administration to the dining room help are great .. we have come to know all of them and feel they are a part of our family .. [Name removed] is doing so good under their care and their love for her .. and her love for them grows stronger each day !! She realizes the challenges they face each day !! We had our concerns when there was a change in owners .. but I can honestly say the transition has been remarkable.. To have so many individuals in one place who are there for the residents is awesome .. Thank you to all of the staff for your dedication in keeping the residents safe during this pandemic .. we know what you have been through to obtain their safety .. you are appreciated more than you will ever know !! God Bless you all !!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from The Ivy of McKinney

May 27, 2021

Thank you for the kind words! We are all a family at The Ivy and we all work hard to provide the best atmosphere for your loved ones.


5.0
anonymous - Loved one of resident/client
Memory Care
February 6, 2018
Wonderful staff

We recently moved our mom into The Ivy of McKinney and could not be happier. The staff is wonderful-very caring and professional. The apartments are very comfortable and accommodating. Everyone we have dealt with has been very friendly and helpful. Our mom loves it and she is a hard sell! We now have peace of mind!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4

Response from The Ivy of McKinney

May 9, 2020

Thank you for the amazing feedback We strive for excellence at our community, and our team works hard to provide the best care and service for our residents and guests. We really appreciate you taking the time to share your experience with us!


5.0
Nate Reid - Industry reviewer
Memory Care
February 3, 2018
Great community for older adults.

I always have a great experience at The Ivy. The environment has a fantastic vibe. The staff is amazing. They keep the residents busy with many brain stimulating activities. [Removed] are the queens of customer service.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Ivy of McKinney

October 30, 2018

Your feedback is greatly appreciated as we strive to provide the best experience for our residents and guests each and every day.


2.5
anonymous - Toured community
Memory Care
January 3, 2018
Verified Review
Tour Felt Rushed

I toured here, and while the people were nice enough, the tour felt rushed. I also felt that the foyer was dark, with many of the residents gathered, but not really doing anything. It just didn't seem as lively or as bright here as I would like, so I decided it would not be the best fit.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5

Response from The Ivy of McKinney

October 30, 2018

Your feedback is greatly appreciated as we strive to provide the best experience for our residents and guests each and every day.


5.0
GloriaH - Toured community
Memory Care
October 27, 2017
Toured

Came to tour this facility on the weekend and when i first walked in the activity director was doing an activity in the lobby and it looked like everyone was having fun, especially her. I immediately felt at ease and I hated to interrupt the activity but she was just finishing up and seemed excited to tour us and made us feel welcome. Place is a little older than some I've seen but had a feel like home not like a lot of the others that feel like hotels, nice common areas and nice grounds. Rooms are nice and have washers & dryers. I was looking for my mom who really isn't ready to move, but if she was, this place would be on my list. Just felt comfortable and inviting.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Dorothy Barnes - Resident/client
Memory Care
October 26, 2017
My Home

This is home to me. A loving place to be. I believe most people know my name and I know most everyone's name, residents and staff. There is plenty to do and enjoy here, good food and entertainment. A place where you are cared about and you know it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 51 reviews

Neighborhood around The Ivy of McKinney

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Frequently Asked Questions about The Ivy of McKinney

The Ivy of McKinney offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Ivy of McKinney 6.1 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 351-8888 to reach a resident at The Ivy of McKinney.

To reach a resident at The Ivy of McKinney call: (972) 351-8888



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.