Heritage Senior Living, LLC.

I enjoyed the music very much. And the food, it was very unique. And I enjoyed the kissing booth! One of the nicest events we have had here.

There were 3 people who got who and interacted with [name removed] guys who normally don't. There wasn't anyone I didn't see smile all day. Of course I danced. The decorations made the party-the light, the heart, very festive. The young men felt as equal to us as we did to them.

Keystone Villa Fleetwood is staffed with kind and caring personnel. The residents are always addressed by name, treated with respect and staff members go above and beyond to offer assistance , engage a resident in conversation or inquire how the day is going. There is a welcoming , family oriented atmosphere that supports not only the resident but also residents’ family members. What I have come to appreciate very much are the many efforts made to provide enrichment like regular scheduled programming which creates a comforting routine, arts and crafts classes, musical performances and intergenerational gatherings with area children and young adults. My mother especially enjoyed a recent Valentines Day dance that included an area college men’s baseball team visiting to spread smiles and Valentines greetings . The enrichment programming is diverse taking into consideration different cognitive or physical challenges. Keystone Villa Fleetwood has been the right choice for us.

The aides are very good. There are a lot of good people working here and take very good care of me. Everyone is very pleasant. The therapists are excellent.

Fantastic. All the staff here at the Birches my care. Everyone is helpful and kind always around care time. When I have my showers someone there cleanliness. My room is always washed and vacuumed meals. A big improvement from 6 mo ago fresh.

We loved this place from the first time we stepped inside. The faculty and staff are always smiling and friendly. The residents are full of smiles and willingly boast about the place. The front desk people called me the second they noticed something was "off" with my dad to let me know. They also respond quickly to emails and phone calls so the customer service is great. The place is clean and doesn't smell like yucky food like some of these type facilities tend to do. I can't say enough good things!

I really like it here. The staff are kind generous and friendly. They feel like close friends and I appreciate it. Wonderful feeling.

I love all the staff! The activities could use an update, rotate add some music and arts and crafts. I'm there three times a week and they pretty much play bingo for every activity schedule. Lovely community, friendly and caring staff! Activities could be updated for those that are active. My mom is extremely happy there!

We were deciding where my MIL would reside. We toured Keystone Villa. It is a beautiful facility and the staff were knowledgeable and very welcoming. I would recommend anyone looking for a kind environment with attention to details, take a tour and see this amazing facility.

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

It was my choice to live in a situation such as this. I wanted to be around people like. 5 stars! The food is good. Staff good. Everyone is so land!

Staff is very helpful, friendly and accommodating. Room size is good for single occupancy. After 1 year, we are still happy with our choice.

My nana has been here for a few months following a fall. The staff has been extremely accommodating to her every need and her reasonable wishes. The facility itself is safe and spotless. I would recommend Heritage Hills without apprehension.

The staff at Belle Reve helped our Mom and family understand and make a plan to move Mom into memory care. Every staff member that we have met is kind and understanding. They understood our feelings and were available for all of our questions - even now after Mom has been living there. Mom is well taken care of and is always telling us how wonderful everyone is and how great the food is! We cannot appreciate all the employees at Belle Reve enough to really make us all certain this is a great place for Mom!

Our experience with Heritage Hills has been overwhelmingly positive. The staff has been exceptional in keeping our family well-informed about my mother’s well-being, ensuring we feel involved and reassured every step of the way. Their communication is clear, timely, and transparent, which has been a huge comfort. The environment is warm and inviting, and the facility is well-maintained, clean, and thoughtfully designed for comfort. The activities are varied and engaging, catering to all interests and abilities, and it’s wonderful to see how much the residents enjoy them. The staff is professional, kind, and attentive, offering personalized care that feels both compassionate and thorough. My mother has made meaningful connections with fellow residents, and it’s heartwarming to see them socializing in such a supportive atmosphere. I couldn’t be more pleased with the care and community at Heritage Hills. It’s a place where residents thrive, and families can rest easy knowing their love

I live here at Heritage Green and I love it. These folks treat me like family and help with all my needs. Sometimes I need help due to my aches and pains and they help me. The food is good and there’s always something fun going on here. I’ve made lots of friends.

Our parents moved in about 3 weeks ago. So far, their experience has been very positive. The facility is clean, well maintained, nicely decorated, warm and inviting. According to Mom and Dad, the food is very good and the menu changes daily. We are surprised at the amount of organized activities and games available to the residents every day of the week. Hands down, the thing that impresses me the most is the Staff. They have been really great. Everyone has been so friendly, caring and helpful. I am confident that our parents are well taken care of. Our parents were in a difficult position at the time it was decided they needed more help. They were in two different rehab facilities. The Marketing Director at Belle Reve, was instrumental in getting our parents relocated from the 2 separate rehabs to Belle Reve on the same day. She was also very helpful with the application process. We would recommend Belle Reve without hesitation.

Belle Reve has welcomed and made my mom feel comfortable and accepted in a very positive environment! She was nervous and scared to move to a new place, but all the staff helped her acclimate, and she is loving all the activities! Thank you to everyone that works there!!!

My mother has gone through a lot of changes in the last few years. She started at Keystone with my father after covid because they were too sick to take care of each other and keep track of their meds. My father loved the activities. He especially enjoyed lifting weights in their exercise room, doing puzzles with other residents and playing bingo. When they recovered and were able to move to independent living, Keystone Villa helped make the move. Then my father developed cancer and we needed extra help which they accommodated in his last days. The staff was so caring. Coming to visit and bringing care baskets for family. Now once again, Keystone has helped my mother into her own studio after the passing of my father. The staff has always been quick to respond to our questions and needs. My mother is diabetic and wishes the meals were diabetic friendly. She needs to be mindful in what she selects. Is it perfect there? No place ever is but she feels content and is taken care of.

Very pleased from the beginning, from all the assistance with getting my parents in there quickly and the care they are receiving. Everyone that we have had the pleasure of meeting has been so helpful, kind and compassionate. My parents are very happy with their new living arrangements and we sleep well knowing that they are safe and being well taken care of.