Harbor Retirement Associates LLC

My loved one is currently a resident at HarborChase of Palm Harbor. There have been some nursing and management changes, so the communication with family has not been terrific. Mostly, I ask questions rather than being advised of what's going on. My loved one has this dysphasia, therefore he can only eat pureed foods. I find that housekeeping could have more attention to detail, for example the floors and changing sheets. Not all staff are employees, but contract. Maybe a lot of facilities are trying to work through these things, but it's a bit frustrating to somebody new to the Assisted Living system and having my loving loved one as a resident for the last three months. Overall the facility is good, as stated by friends in similar situations.

Everyone we observed or spoke with at HarborChase of Villages Crossing seemed in good spirits, genuinely happy to be there. The cocktail hour in the lobby (which we walked in on unannounced) was lively and people looked like they were having fun!

I chose this community because it's 10 minutes from my house, it's very modern and extremely clean( the facility is only six years old). Incredible and knowledgeable staff. I can call 24 hours a day if needed. Delicious and nutritious meals. Fabulous floor director and and activities director. Excellent floor staff and wonderful, lovely residents.

Based on the experience we have had with HarboChase we were very pleased with all the categories listed here. My wife of 59 years recently passed, however during the time we have spent with this community we would absolutely recommend them to other families.

Our family had an in person tour with HarborChase of Cordova and it was a great tour experience but too expensive. Like a facility with independent living people their too. They are good advocates for the needs of all in any facility.

My Grandfather lived here, and I was at peace knowing that the management team and line associates were there to meet his needs. Friendly faces and many staff have been there a long time. The Negust's team always made us feel special with the food and needs as my grandfather's taste buds changed. The communication from [name removed] is great, and sends out updates on what is going on in the community.

Our family had an in person tour with HarborChase and the staff members at the community were friendly and the tour experience was great. They have a lovely outside enclosed garden area, but their floor plain was a bit confusing for our loved one.

This community is brand new and absolutely AMAZING! Everyone is so friendly and welcoming. There doesnt seem to be the same horrible staffing problems that most facilitles have. We had lunch and it was so good, resturant quality for sure! Everyone needs to tour their loved ones and move them in! We have been so happy here!

Our family had an in person tour with HarborChase of Cordova and we loved the community it was our initial first choice for our loved one.

HarborChase is a new very active community in Shaker Heights. They have delicious meals, fun activities and amazing staff. Everyone is so warm and welcoming. We toured several places in the area before deciding on HarborChase. Once we walked in the door, I had my mind made up. Everyone we came in contact with, said hello and smiled. It was so genuine. Do yourself a favor and tour this lovely community, you won’t regret it!

Her move into Harbor Chase was seamless. Staff was helpful in getting her Wi-Fi & TV hooked up. My Mom enjoys the other independents. No surprise fees. There is a beauty shop, various activities (Bible study, bridge, etc.). The grounds are beautiful. She is happy at Harbor Chase.

I am about to move in to Regency Park. I received a great introduction to this lovely facility by the special lady in charge of showing the property. Not only did I find it a bright and cheerful place but she took care to introduce me to a number of residents. They all were friendly and seemed happy to be living there. She even arranged a delicious luncheon with them. I had visited several other independent facilities and was only introduced to staff. It really made a difference to me to meet residents. I felt I could be happy living there. She does a wonderful job of making all prospective residents feel they can enjoy life at Regency Park. I am looking forward to moving in to my apartment there.

HarborChase of Villages Crossing has been a great place, and I would recommend it. Everyone we've spoken to there is very caring and very attentive to my sister-in-law, who is a resident there.

My husband was there for less than 8 months before he passed. He was not able to take advantage of many services offered. However based on the experience we did have with the community we have recommended them to other families and will continue to recommend.

Amazing community, with even more amazing staff! Food is great and so is the care. Everyone is so accommodating and friendly! Do yourself a favor and move your loved one here, you won’t regret it!

The entire staff -bus driver, maintenance crew, cleaning people, food prep/servers, nursing staff, administrators, front desk people - all are helpful, supportive and very very patient! As a family member who lives 1500 miles away, this has reassured me that my parents are in the right and best place to support their needs - medically and personally. My parents have differing medical needs. Harborchase has a program that allows my parents to remain together in their own apartment and get the medical care they both need. This was very important to them and was one of the major requirements of our search for senior living. Also the ECC certification sets Harborchase apart from other senior living communities and was another deciding factor for our family.

My experience was very limited since my Mom was only at Harbor Chase for about four months. It was a nice place;staff seemed very caring but they didn't seem to have enough help after the pandemic. They had nice events.

5 across the board! Great experience for my mother, myself and family. The facility is like a 5 star hotel with many amenities. Caring and willing to help in every situation with many years of experience. My mother is in a 1 bed/1 bath with plenty room for her personal treasures. And still has room for walker/wheelchair and family and friends who visit. They offer multiple activities the residents can participate in on a daily bases as desired.

We toured HarborChase of Wilmington when searching for an Assisted Living facility for our loved one. The atmosphere, cleanliness, friendliness, and tour guide were all great. Our tour was very good. This facility was great!

More instruction on what I have to do to get a Doctor etc.. Notice if the doctors or nurse saw my son and what was decided. I guess communication should be better. Everyone is very friendly and helpful but I need some follow up. The staff is very caring.