HarborChase of Mandarin

12350 San Jose Blvd, Jacksonville, FL 32223


About the community HarborChase of Mandarin

Welcome to HarborChase of Mandarin, a luxurious Jacksonville senior living community designed to exceed your expectations of care and lifestyle. With our resort-style amenities, attentive services, countless activities, and maintenance-free apartments, we’re a great choice for active older adults seeking support and camaraderie. Our pet-friendly community offers independent living, assisted living, and memory care services. We’re proud to have an Extended Congregate Care (ECC) license, allowing our care to go above and beyond typical assisted living services, so residents may age in place. Our location is just 30 miles from the coast, near the St. Johns River and Julington Creek, where the sea breeze teases the Spanish-moss-draped oak trees. Discover more about our exceptional community by contacting an A Place for Mom advisor today!

Community Services and Amenities

Enjoy as much recreation and relaxation as you please, while making yourself at home among our luxurious, considered amenities. Our exciting Life Enrichment Program offers over 21 choices of activities each day for you and your friends to join. At HarborChase of Mandarin, you’ll find:

  • Tropical landscaping around outdoor patio spaces and croquet green
  • Elegant community spaces
  • Chef-inspired meals
  • Wi-fi throughout community
  • Fitness/Wellness center
  • Customized rooms for safety and special needs

We’re at your service, helping you balance independence with support,...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for HarborChase of Mandarin

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at HarborChase of Mandarin

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Kitchenette
Ground floor units

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Services

Beautician
Grocery shopping and errands
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Languages spoken

Spanish

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Ballroom
Fitness center
Game room

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Catholic services
Jewish services

Reviews for HarborChase of Mandarin

3.3

(8 reviews)

Write a Review

Cleanliness

3.4

Care services

3.4

Staff

No data collected

Meals & dining

No data collected

Activities

3.1

Value for cost

3.1

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-8 of 8 reviews
5.0
February 4, 2021
Anonymous - Toured community

Love the community, it’s very costly and there are no specials.


1.0
October 10, 2020
Judy Whitcomb - Loved one of resident/client
Regrets

My Mom moved in during the pandemic. I rented an apartment at approximately $4800 a month. Unfortunately, they wouldn't allow me to come back to unpack more than half of her boxes and clothes. There is little done around a plan to support those residents moving in during the pandemic and a lack of communications. The leader of this location does not respond to emails or calls. My Mom reported feeling sick and Covid symptoms. I called the community and got voicemail. I wrote a note to their leader asking to have them check on my Mom...no response. Concerned about her safety and wellbeing, we moved her out. During her move day. I observed staff, vendors and aides without masks. As I was packing her kitchen items with the mover, we discovered black mold in the sink. No wonder she wasn't feeling well! This company's corporate office promised to investigate and refund her entrance fee, but never followed up. I have emails and documentation to support these issues. The staff are lovely and try their best but we were repeatedly told they were understaffed.


0.5
October 8, 2020
Anonymous - Loved one of resident/client
Verified Review
Unsafe

Do not consider moving a family member into this community...especially during the pandemic. I moved my Mom into the community in May and into a larger apartment in June. They allow 1 person from the family to move in during 1 day. The movers arrived in the afternoon and this left me 3 hours to unpack her belongings. Regrettably, more than half of her personal belongings were left unpacked. Despite repeated requests on coming in to unpack, 3 months later, no response. For instance, I sent a note (called...but went to VM) when my Mom woke up with symptoms that could have been attributed to Covid. I received no response from the Executive Director. I reached out to the facility NP that serves her community and she stopped by to check on my Mom. The community genuinely seems concerned about the spread of the pandemic which I appreciate. However, when I moved her out, I observed 1 staff member, 3 private duty aides/home health aides and 2 contractors without masks during a very limited time in the community. Additionally, I found black mold in my Mom's sink when I was with movers packing up her belongings. She complained of allergies and breathing issues when she lived there...now I know why.I would never recommend this community to anyone. The Executive Director fails to respond to communications. There are many more instances of individuals not responding, communicating except for when it comes to making a sale. I frequently heard about the many staffing shortages as an excuse for follow-up. BTW...there are many incredibly nice employees there who are absolutely lovely and do their best to help. Leadership at the community also fails to respond to issues and concerns in a timely manner OR at all. After she moved out, I reached out to their corporate leadership who promised to investigate my concerns and get back to me. I was also promised they would refund her move in fee...despite providing a lot of details, their corporate office did not follow-up as promised, NOR did they refund her deposit. There are many lovely employees that work at the community. Nonetheless, it is not acceptable that their community and corporate leaders do not respond, employees and contractors do not wear masks, and that black mold exists in any apartment.


0.5
September 9, 2020
Anonymous - Loved one of resident/client
Sharing honest feedback

Do not consider moving a family member into this community...especially during the pandemic. I moved my Mom into the community in May and into a larger apartment in June. They allow 1 person from the family to move in during 1 day. The movers arrived in the afternoon and this left me 3 hours to unpack her belongings. Regrettably, more than half of her personal belongings were left unpacked. Despite repeated requests on coming in to unpack, 3 months later, no response. For instance, I sent a note (called...but went to VM) when my Mom woke up with symptoms that could have been attributed to Covid. I received no response from the Executive Director. I reached out to the facility NP that serves her community and she stopped by to check on my Mom. The community genuinely seems concerned about the spread of the pandemic which I appreciate. However, when I moved her out, I observed 1 staff member, 3 private duty aides/home health aides and 2 contractors without masks during a very limited time in the community. I would never recommend this community to anyone. The Executive Director fails to respond to communications. There are many more instances of individuals not responding, communicating except for when it comes to making a sale. I frequently heard about the many staffing shortages as an excuse for follow-up. BTW...there are many incredibly nice employees there who are absolutely lovely and do their best to help. Leadership at the community also fails to respond to issues and concerns in a timely manner OR at all. There are many lovely employees that work at the community.


5.0
September 1, 2020
Jones - Loved one of resident/client
Your Golden Years

They have been wonderful. They have been keeping us update on the COVID issues. It is like a cruise ship on land. They have pretty much anything you can think of. They have games to food and anything in between. The room is appropriate and has meet our loved ones needs.


4.5
August 17, 2020
Pete - Loved one of resident/client
It a very nice place

Harbor Chase is a very clean facility, the staff is good they are quite caring. It is a little more on the expensive side. They don't offer to many activities, but they try hard to keep everyone engaged. They do have bingo, tea time, get together to listen to music, as well as an ice cream social. They offer a variety of rooms, all are very adequate in size.


5.0
July 7, 2020
Anonymous - Loved one of resident/client
Verified Review
Harbor Chase Of Mandarin

It is a newer community that is very bright and open. The staff here does a great job with taking care of the property. From our initial meeting onward, everything has gone very well and anytime there have been issues, the staff has moved quickly to resolve it. The staff is very accessible and they do a great job communicating with us about our loved one's care. Overall, the staff have done a very good job and have met or exceeded my expectations. You do get a lot for the high price at Harbor Chase Of Mandarin.


5.0
December 16, 2018
Anonymous - Toured community

New facility, clean and nicely decorated. Staff very friendly, menu looks good, outdoor areas clean and soothing, units are of average size and thoughtfully laid out.

Response from HarborChase of Mandarin

December 19, 2018

Thank you so much for the five-star review! We sincerely appreciate the kind words about our new community and its wonderful menus, comfortable apartments and especially our friendly associates. Every day, they are sincerely focused on providing our residents and their families with the very best in services and hospitality. Again, we thank you for taking the time to share your thoughts on our community!


Neighborhood around HarborChase of Mandarin

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Frequently Asked Questions about HarborChase of Mandarin

HarborChase of Mandarin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

HarborChase of Mandarin has received an average review rating of 3.3 based on 8 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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