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HarborChase of Mandarin

12350 San Jose Blvd, Jacksonville, FL 32223

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HarborChase of Mandarin outdoor common area
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Daughter - Loved one of resident/client
5.0
My parents are happy here.

My parents have been really happy here. Dad had to have a major surgery, and Harbor Chase was really the only place that could provide the care that he needed afterward. And they've done excellently with that. The staff have all been excellent, especially the two [name removed]s. There's a nurse and a CNA both named [name removed], and they both have been such good caretakers for my parents. The director, [name removed], is awesome as well. She took her time to show me some things and didn't make me feel like she was being put out at all. [Name removed] has also been a very kind person. She's the one who helped me get them into Harbor Chase at the beginning.... Read more

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About the facility HarborChase of Mandarin

Located near Julington Creek and St. Johns River is HarborChase of Mandarin — a community offering independent living, assisted living, memory care, and respite care options. Here, seniors can delight in nature’s beauty while enjoying chef-prepared meals, convenient services, and spacious yet comforting apartment homes. Residents are encouraged to make the most of each day by taking advantage of the on-site amenities and the community’s Life Enrichment Program, which features over 21 daily activities and events. Relax in the landscaped courtyard, plant flowers in the raised gardening beds, or hit the putting greens. Residents are welcome to explore the nearby beaches, golf courses, and other attractions as well!

The highly skilled staff is on-site around the clock to provide personalized care for those in assisted living and memory care. Team members take the time to create unique care plans that are tailored to each resident’s needs. The Cove is a specially designed neighborhood that offers world class memory care and specialized activities to promote cognitive stimulation for those with memory loss. This community also uses a Viking Solutions all-natural, electrostatic sprayer to keep the community clean and enable residents to make every day the best day ever.

State Classification

HarborChase of Mandarin is...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
HarborChase of Mandarin is a community within Harbor Retirement Associates LLC properties. See all Harbor Retirement Associates LLC communities.

Pricing for HarborChase of Mandarin

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at HarborChase of Mandarin

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Ballroom
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Jewish Services

Reviews for HarborChase of Mandarin

3.7

(10 reviews)

Write a Review

Cleanliness

3.7

Care services

3.7

Staff

5.0

Meals & dining

4.5

Activities

3.3

Value for cost

3.4

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-10 of 10 reviews
5.0
February 22, 2022
CM - Loved one of resident/client
Verified Review
NMice BEatuifl Facility

Our family has had an excellent experience. It's a nice facility. The staff are friendly. And the care is adequate.


5.0
February 11, 2022
Daughter - Loved one of resident/client
Verified Review
My parents are happy here.

My parents have been really happy here. Dad had to have a major surgery, and Harbor Chase was really the only place that could provide the care that he needed afterward. And they've done excellently with that. The staff have all been excellent, especially the two [name removed]s. There's a nurse and a CNA both named [name removed], and they both have been such good caretakers for my parents. The director, [name removed], is awesome as well. She took her time to show me some things and didn't make me feel like she was being put out at all. [Name removed] has also been a very kind person. She's the one who helped me get them into Harbor Chase at the beginning.


5.0
February 4, 2021
anonymous - Toured community

Love the community, it’s very costly and there are no specials.


1.0
October 10, 2020
Judy Whitcomb - Loved one of resident/client
Regrets

My Mom moved in during the pandemic. I rented an apartment at approximately $4800 a month. Unfortunately, they wouldn't allow me to come back to unpack more than half of her boxes and clothes. There is little done around a plan to support those residents moving in during the pandemic and a lack of communications. The leader of this location does not respond to emails or calls. My Mom reported feeling sick and Covid symptoms. I called the community and got voicemail. I wrote a note to their leader asking to have them check on my Mom...no response. Concerned about her safety and wellbeing, we moved her out. During her move day. I observed staff, vendors and aides without masks. As I was packing her kitchen items with the mover, we discovered black mold in the sink. No wonder she wasn't feeling well! This company's corporate office promised to investigate and refund her entrance fee, but never followed up. I have emails and documentation to support these issues. The staff are lovely and try their best but we were repeatedly told they were understaffed.


0.5
October 8, 2020
anonymous - Loved one of resident/client
Verified Review
Unsafe

Do not consider moving a family member into this community...especially during the pandemic. I moved my Mom into the community in May and into a larger apartment in June. They allow 1 person from the family to move in during 1 day. The movers arrived in the afternoon and this left me 3 hours to unpack her belongings. Regrettably, more than half of her personal belongings were left unpacked. Despite repeated requests on coming in to unpack, 3 months later, no response. For instance, I sent a note (called...but went to VM) when my Mom woke up with symptoms that could have been attributed to Covid. I received no response from the Executive Director. I reached out to the facility NP that serves her community and she stopped by to check on my Mom. The community genuinely seems concerned about the spread of the pandemic which I appreciate. However, when I moved her out, I observed 1 staff member, 3 private duty aides/home health aides and 2 contractors without masks during a very limited time in the community. Additionally, I found black mold in my Mom's sink when I was with movers packing up her belongings. She complained of allergies and breathing issues when she lived there...now I know why.I would never recommend this community to anyone. The Executive Director fails to respond to communications. There are many more instances of individuals not responding, communicating except for when it comes to making a sale. I frequently heard about the many staffing shortages as an excuse for follow-up. BTW...there are many incredibly nice employees there who are absolutely lovely and do their best to help. Leadership at the community also fails to respond to issues and concerns in a timely manner OR at all. After she moved out, I reached out to their corporate leadership who promised to investigate my concerns and get back to me. I was also promised they would refund her move in fee...despite providing a lot of details, their corporate office did not follow-up as promised, NOR did they refund her deposit. There are many lovely employees that work at the community. Nonetheless, it is not acceptable that their community and corporate leaders do not respond, employees and contractors do not wear masks, and that black mold exists in any apartment.


0.5
September 9, 2020
anonymous - Loved one of resident/client
Sharing honest feedback

Do not consider moving a family member into this community...especially during the pandemic. I moved my Mom into the community in May and into a larger apartment in June. They allow 1 person from the family to move in during 1 day. The movers arrived in the afternoon and this left me 3 hours to unpack her belongings. Regrettably, more than half of her personal belongings were left unpacked. Despite repeated requests on coming in to unpack, 3 months later, no response. For instance, I sent a note (called...but went to VM) when my Mom woke up with symptoms that could have been attributed to Covid. I received no response from the Executive Director. I reached out to the facility NP that serves her community and she stopped by to check on my Mom. The community genuinely seems concerned about the spread of the pandemic which I appreciate. However, when I moved her out, I observed 1 staff member, 3 private duty aides/home health aides and 2 contractors without masks during a very limited time in the community. I would never recommend this community to anyone. The Executive Director fails to respond to communications. There are many more instances of individuals not responding, communicating except for when it comes to making a sale. I frequently heard about the many staffing shortages as an excuse for follow-up. BTW...there are many incredibly nice employees there who are absolutely lovely and do their best to help. Leadership at the community also fails to respond to issues and concerns in a timely manner OR at all. There are many lovely employees that work at the community.


5.0
September 1, 2020
Jones - Loved one of resident/client
Verified Review
Your Golden Years

They have been wonderful. They have been keeping us update on the COVID issues. It is like a cruise ship on land. They have pretty much anything you can think of. They have games to food and anything in between. The room is appropriate and has meet our loved ones needs.


4.5
August 17, 2020
Pete - Loved one of resident/client
Verified Review
It a very nice place

Harbor Chase is a very clean facility, the staff is good they are quite caring. It is a little more on the expensive side. They don't offer to many activities, but they try hard to keep everyone engaged. They do have bingo, tea time, get together to listen to music, as well as an ice cream social. They offer a variety of rooms, all are very adequate in size.


5.0
July 7, 2020
anonymous - Loved one of resident/client
Verified Review
Harbor Chase Of Mandarin

It is a newer community that is very bright and open. The staff here does a great job with taking care of the property. From our initial meeting onward, everything has gone very well and anytime there have been issues, the staff has moved quickly to resolve it. The staff is very accessible and they do a great job communicating with us about our loved one's care. Overall, the staff have done a very good job and have met or exceeded my expectations. You do get a lot for the high price at Harbor Chase Of Mandarin.


5.0
December 16, 2018
anonymous - Toured community

New facility, clean and nicely decorated. Staff very friendly, menu looks good, outdoor areas clean and soothing, units are of average size and thoughtfully laid out.

Response from HarborChase of Mandarin

December 19, 2018

Thank you so much for the five-star review! We sincerely appreciate the kind words about our new community and its wonderful menus, comfortable apartments and especially our friendly associates. Every day, they are sincerely focused on providing our residents and their families with the very best in services and hospitality. Again, we thank you for taking the time to share your thoughts on our community!

Neighborhood around HarborChase of Mandarin

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about HarborChase of Mandarin

HarborChase of Mandarin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

HarborChase of Mandarin has received an average review rating of 3.7 based on 10 reviews. See all reviews.

Call (904) 580-7676 to reach a resident at HarborChase of Mandarin.

To reach a resident at HarborChase of Mandarin call: (904) 580-7676



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.