HarborChase of Wilmington

HarborChase is the newest, most hospitality driven community in the area. Outstanding food, staff and social activities are top notch. I highly recommend this community to anyone looking into senior living for themselves or a loved one.

It's my loved ones second facility. The transition has been terrific. A much better experience than the first one. They offer a variety of activities for the residents. They do a great job of keeping them engaged during the games.

The community is very friendly and they go out of their way to help our family and answer any questions we have. They have learned a lot of patience with our loved one. Overall we have had a very good experience. The activities are also back to normal.

This community has no clue how to take care of the elderly. We had a virtual tour and during the tour I saw elderly people without masks, with staff members without masks. No wonder this community had some many people ill and go out to the hospitals. $8,000 for an apartment and level of care, plus a medications fee, plus one month rent upfront community fee sounds ridiculous. Mom is now at a different assisted living in Hockessin, more reasonable and better care.

Beautiful community when walking in the front door, newer building (2 years old), but my parent has been their over a year. In that year, upper management has changed over three times, the nursing care has gone down hill quickly. Every time a new manager comes in promising to us (the families) that it will improve. Are they giving us a discount on the higher than average cost for our parents care (it’s subpar), Nope. Continue to charge us $7700 a month (this doesn’t include 3 meals a day). 24 hour nursing care, never happens as advertised, maybe 12-16 hours, never 3 days in a row (always excuses “the hospitals are taken all of the LPN’s). We don’t want excuses, we want what we are paying for at HarborChase of Wilmington. Of course with Covid19, we can’t get into the building to see our parent. When we drop stuff off at the doors for our parent, we see a lot of outside folks going into the building without even a temperature check or wearing masks. Save your money and your frustration with this senior living community. There are plenty of other options in the area.

The cleanliness of this community is absolutely excellent, the staff members all care and take a personal interest in our loved one. It is an expensive community, but they do their absolute best even during the time. They still go out of their way to bring in entertainment for the residents while still maintaining social distancing. The care services are extremely good however there have been a few occasions where small things need checking up on. They do offer good activities, our loved just doesn't always participate in them. They vary throughout the week. Harbor Chase would have special events for holidays where families could come in and have a great dining experience or festive parties, and now they are still figuring out ways like a drive through parade where they bring the residents out in the court yard to where they can see and wave to their families who are driving around.

This community was great when Mom first moved into the community last year. But with the lack of communication from the management team at Harbor Chase with the COVID19 positive cases and the constant misinformation about what they are doing to protect the current elderly who don't have COVID19 is disgraceful. This community is breathtaking when you first walk into this community main entrance, and unfortunately this lack of care the elderly are taking there last breathes here as well. This community lacks proper cleaning, the staff is seen doing a lazy job of cleaning the simple things like the rails. My Mom only gets 2 meals a day, not the 3 that she is suppose to get, she pays over $8K a month, for this community. If you are thinking about moving your loved one here, DON'T. There is nothing going on here that your parents, uncles, aunts, siblings wouldn't have at their own homes (expect NO COVID19), or choose a community that doesn't have any cases, easily find them in the News Journal, they have been publishing the communities with positive cases.

The Staff at Harbor Chase could not more helpful and attentive to my 92 year young mother. I live 400 miles away and have the peace of mind that mom is in their care. The Harbor Chase has been a blessing as mom has traditioned from living on her own to her new assisted living home !

The staff has been excellent in helping my husband adjust to new surroundings The lobby is beautiful and relaxing. Meals are great. I am feeling we made the right choice for his care

We booked an anniversary dinner party in the private dining room. We could not have been more pleased with the meal, the service, the beautiful room, the hospitality or the price. It was beyond expectations. It rated 6 stars out of the 5.

We toured this facility. Its new and bright. The memory care unit and staff are very helpful and seem to care about their program. My husband has been there 2 weeks and so far very positive. The food is very good they even had an outdoor picnic. I would recommend

Mom is doing well and is happy and safe there. She has dementia, so she’s in the memory care unit and the staff there is helpful and so friendly. I’m so glad we chose HarborChase

My dad is moving in on [date removed]. This place is outstanding. The staff is super nice. It feels like home With an inviting and warm environment.

This place is a joke. More cost for sharing a room than your own one bedroom?