HarborChase of Wilmington

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9 Reviews

• (7)

  A Place For Mom

• (2)

  SeniorAdvisor.com

The cleanliness of this community is absolutely excellent, the staff members all care and take a personal interest in our loved one. It is an expensive community, but they do their absolute best even during the time. They still go out of their way to bring in entertainment for the residents while still maintaining social distancing. The care services are extremely good however there have been a few occasions where small things need checking up on. They do offer good activities, our loved just doesn't always participate in them. They vary throughout the week. Harbor Chase would have special events for holidays where families could come in and have a great dining experience or festive parties, and now they are still figuring out ways like a drive through parade where they bring the residents out in the court yard to where they can see and wave to their families who are driving around.

This community was great when Mom first moved into the community last year. But with the lack of communication from the management team at Harbor Chase with the COVID19 positive cases and the constant misinformation about what they are doing to protect the current elderly who don't have COVID19 is disgraceful. This community is breathtaking when you first walk into this community main entrance, and unfortunately this lack of care the elderly are taking there last breathes here as well. This community lacks proper cleaning, the staff is seen doing a lazy job of cleaning the simple things like the rails. My Mom only gets 2 meals a day, not the 3 that she is suppose to get, she pays over $8K a month, for this community. If you are thinking about moving your loved one here, DON'T. There is nothing going on here that your parents, uncles, aunts, siblings wouldn't have at their own homes (expect NO COVID19), or choose a community that doesn't have any cases, easily find them in the News Journal, they have been publishing the communities with positive cases.

The Staff at Harbor Chase could not more helpful and attentive to my 92 year young mother. I live 400 miles away and have the peace of mind that mom is in their care. The Harbor Chase has been a blessing as mom has traditioned from living on her own to her new assisted living home !