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Very friendly staff, newish facility so well maintained, very clean, etc and with good back up power (hurricanes). Extended care license. I would recommend to others.... Read more
Scenic beaches, parks, and golf courses surround the picturesque community of HarborChase of Palm Beach Gardens, where they offer assisted living, memory care, and respite care services. Here, seniors have the opportunity to make every day the best day ever with luxurious amenities and customized programming. The Life Enrichment Program offers entertaining classes, events, and activities that encourage socialization, fitness, and mental wellness. Residents can hit the on-site putting greens, enjoy the Florida weather on the outdoor patio, and choose from a variety of private and semi-private floor plans to call home. Plus, this community uses Viking Solutions — an all-natural, electrostatic sprayer — to keep the community clean and residents safe.
The community’s expertly trained care team works around the clock to ensure residents stay healthy, safe, and engaged. Caregivers collaborate with residents and their families to create customized, person-centered care plans tailored to each senior’s needs. The community also offers two on-site memory care neighborhoods — The Sound and The Cove. The Sound is designed for those in the early stages of memory loss, while The Cove is for those in the later stages of Alzheimer’s and dementia.
Make every day a great day, at HarborChase of Palm...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
14 reviewsOut of 10
5 star
36%
4 star
29%
3 star
8%
2 star
8%
1 star
22%
A Place for Mom has scored HarborChase of Palm Beach Gardens with 7.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, HarborChase of Palm Beach Gardens has 14 reviews with an average "overall experience" of 3.4 out of 5.
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3.2
When my husband moved into HarborChase of Palm Beach Gardens, no one was there to take him on a tour and explain things to him. The one excellent employee was the maintenance man, he was incredible. I would never have anyone go to a Memory Care facility on a Friday. We had a big issue with mismanaged medications. As a result of med mismanagement, my husband did not sleep. He would roam around at night, so they had me get him a personal 24 hour aide. They did not take any responsibility for the mismanagement of meds, which I believe led my husband on a quick downward spiral. He was a resident at HarborChase for a very short time before he passed away. I would never recommend HarborChase of Palm Beach Gardens to others.
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Very friendly staff, newish facility so well maintained, very clean, etc and with good back up power (hurricanes). Extended care license. I would recommend to others.
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No data collected
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What stood out to me at this facility was the staff was very warm and welcoming. I could 'see' my mom fitting in well here. I don't have a single negative thing to say about HarborChase. Very happy with my decision. The staff is amazing. The facility is beautifully decorated. They have great entertainment.
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I have an extra nurse with our person for part of the day. I think the nursing attention could be a little bit better than it is, including responses to questions and concerns. But otherwise it's okay.
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my loved one was in bad shape with Alzheimer's, so there wasn't much the staff at HarborChase could do. they did their job, and they did what was expected of them. overall, it was an okay experience.
I have had my mother there for nearly three years and at first was a little concerned when things went missing like remotes or the cleanliness of the room. Overall I knew this was a safe place for mom. I knew they would do what was needed to protect and monitor her health. I was really annoyed that I wasn't ever cued to get more incidental or the sheets weren't being changed or as she became incontinent mattress wasn't protected. A lost comforter was also a cause for concern. Well after the come to Jesus meeting, we concluded the comforter was for ever misplaced. The management make it clear to go out buy what was missing and they would credit the bill in fact exceeded my expectations. In the most recent hire the director over the nursing care has stepped up the services. Mom being a diabetic she has arranged to have an endocrinologist to make onsite visits, beside the podiatrist in short they are making the care of mom much easier on myself. Julian
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Overly physical handling of residents by CNA staff and unresponsive executive administration. Run away from here fast! This place looks pretty but during the last Influenza season, seven residents died. The flu was left to spread even after hospital confirmed the 2 influenza cases.People were not separated sick from healthy with no precaution including not allowing facemasks for the staff. Do not trust the executive director he does not follow through on anything, his only mission is numbers, number, numbers !Sales will lie and promise services nonexistent. Run fast!
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0 stars ! Disgusting ! My loved one was incontinent, they left him often soiled along with leaving his unsanitary garbage in the room. His dirty clothes were often left in his laundry permeating disgusting odor in her room. They left sharp rectangle tables that residents were often tripping and seriously injuring themselves and would not remove them. They often leave people in their room for hours including finding my loved one left for over 4 hours on several occasions. They often miss meals without checking on them. The nursing staff leaves the residents floor vacant for hours while eating and then leaves the floor to go upstairs and then leaves again to dispense medication on the other side of the building leaving residents unattended during emergencies. Nurses even shut off the lights and often their is no radio or any way to contact a nurse witnessed during an emergency. My loved one had many bruises on her arms from the rough handling of the CNA's that treat the residents inappropriately. Its funny how their is not one bruise since he left. Their only form of entertainment is to sit everyone in front of a Computer -TV, no field trips and no activities. This place is not fit for a dog.
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Response from HarborChase of Palm Beach Gardens
October 31, 2019At HarborChase, the safety, security and comfort of all of our residents and associates is always of paramount importance to us. In addition, our associates work hard to ensure that there are always fun activities for our residents to enjoy. Although we can’t publicly discuss personal situations or medical details of individual residents, please give us a call at [removed] so that we can set up a meeting to discuss your concerns.
Care services and activities are not specifically tailored for my husband needs. It seems that activities for residents with other necessities are fair
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Response from HarborChase of Palm Beach Gardens
October 31, 2019Thank you for taking the time to share your thoughts. If you’d like to discuss your concerns, we’d be more than happy to meet with you in person to talk through them. Please call or email our Executive Director at [removed] or [removed].
This was the Taj Mahal of Assisted living. I want to live there. The place is so beautiful. The dining room has many different rooms inside and outside. We were invited for lunch. Food was amazing. The utensils were real silver. If you can afford the high price, this place was awesome
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Response from HarborChase of Palm Beach Gardens
September 25, 2018Thank you so much for your five-star review! We’re happy to hear that you had such a great visit to HarborChase and we sincerely appreciate the kind words about our beautiful community and delicious dining. Although it may seem expensive, most of our residents and family members appreciate and note the tremendous value of HarborChase. Every day, our residents enjoy innovative health services, a variety of dining options, exciting experiences, a wealth of leisure options, and housekeeping services. Thanks again for taking the time to review us. Feel free to drop by for another visit soon!
Place is horrible! Placed my father there and everything they promised they did not provide. No follow up with Administration on problems submitted. Doesn't give medication as prescribed. Supposed to check on residents every two hours, it took them hours to notice that my father was not at dinner and when they finally went to "check" on him they found him hurt and in pain on the floor in his room. Requested that he be moved to a double room for months now and it still has not been done! Filed two complaints with the Florida Agency for Health Care Administration. Do you due diligence and do research on these facilitates!
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Response from HarborChase of Palm Beach Gardens
July 3, 2018Thank you for taking the time to rate us. We’re sorry to hear that you don’t have a favorable opinion of our community. Although we disagree with many of your characterizations, we are not legally able to comment on the specific medical situations of our residents. However, we can assure that the safety, security and comfort of our residents is always of paramount importance to us. We would encourage anyone interested in our community to come by for a lunch or a tour and experience the exceptional lifestyle of HarborChase. We appreciate your feedback.
The man gave me a tour here and I just knew it was a perfect fit for my mom. He showed me all around its brand new and beautiful. Clean as a whistle. Mom is 93 and has become a whole new person here. She is meeting friends she gets up and around and don't just stay in her room. They have lots of daily activities she can enjoy. The food is good and mom can be fussy at times about her food. She is in the memory unit and it is a locked unit but they can go out into the lovely area outside to sit in the sun with a staff member. I would 100% recommend this beautiful place The decor is gorgeous and flowers are out.
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Response from HarborChase of Palm Beach Gardens
January 15, 2018Thank you so much for your wonderful review and enthusiastic recommendation! We are very happy that you and your family decided to choose HarborChase for your mom. We sincerely appreciate the kind words about our clean community, delicious dining services, beautiful grounds and innovative memory care. We’re glad to hear that she is adjusting well and having fun with new friends. Again, we very much thank you for taking the time to rate us. We look forward to serving you and your family for years to come!
I am happy with this community and the staff are very nice. The food is good and they offer a lot of nice activities. This is a brand new community and the rooms are beautiful. There is a nice patio area and the community is nicely furnished. I would highly recommend this community.
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Response from HarborChase of Palm Beach Gardens
September 29, 2017Thanks for taking the time to rate us. We sincerely thank you for your strong recommendation and excellent review! We’re very happy that you decided to choose HarborChase and we’re thrilled to hear that you are enjoying the delicious dining experiences, wonderful amenities and wealth of activities available daily for residents. We especially appreciate the kind words about our friendly associates. Every day, they are focused on providing the very best in senior living to our residents and their family members. Again, we thank you for taking the time to rate us. We look forward to serving you in the years to come.
I had the pleasure of visiting with the team at HarborChase of Palm Beach Gardens, and I have to say they were very welcoming and made me feel right at home. Although the community is not open yet, they have beautiful staging areas where you can see the fabrics and finishes that are being used in the community. Great location!
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Response from HarborChase of Palm Beach Gardens
August 10, 2017Thank you very much for your five-star review, Jon! We’re happy to hear that you had a great visit and we sincerely appreciate the kind words about our welcoming associates, beautiful common areas and convenient location. We hope that you will come back and visit now that we are up and running! Again, we thank you for taking the time to rate HarborChase and we look forward to seeing you again soon.
See what the neighborhood has to offer and what’s nearby:
HarborChase of Palm Beach Gardens offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored HarborChase of Palm Beach Gardens 7.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (561) 536-5519 to reach a resident at HarborChase of Palm Beach Gardens.
To reach a resident at HarborChase of Palm Beach Gardens call: (561) 536-5519
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.