HarborChase of Plano

They are very responsive, listened to my concerns and opinions. Everyone I've dealt with there has been genuinely nice and cares about not only what's best for my mom, but also what helps me out as well. I highly recommend this place and recently had an acquaintance move her mother in law here from another facility - she didn't ever leave her room at the previous one, and is now thriving at HarborChase

HarborChase of Plano is a really nice facility. They have good, competent people. They're very helpful in achieving your goal of placing someone there.

It's a good community and my loved one is well taken care of. The director is very caring but the admin is too far removed from the care side. communication is good with the caregivers but with administration, it is very week. I would recommend this community to others as long as you are aware of the shortcomings

My mother lived at Harbor Chase for approx 4 years and was taken care of very well and made many friends. Exec Director and Director of Nursing do a great job.

like the family dining room - 2-br suite we looked at was a little smaller than we'd like but like the atmosphere

I have lived in this community for 3 years. I enjoy it and feel very comfortable.

My family is very happy with the care.

Great community. Love the restaurant choices. They even have a bar with liquor! They offer much more than the rest. They even have a place to walk dogs.

I work in home health and Harborchase is my favorite assisted living and memory care. They always greet me with a smile and make me feel special. They have the best hospitality.

Beautiful community! I was impressed with the fact that the salesperson knew all the staff and residents as we went through the community. They all taked to me about my granddad and asked questions. I left feeling really cared for. Can't wait to bring back my granddad.

After a difficult incident with my Mom, I began a search for a memory care facility. My son interviewed nine different facility directors. We boiled our choices down to two places and ended up selecting Facility A. Then we discovered that Facility A was not the least bit interested in helping us with moving my mother from her independent living to their facility. It was “my job” to take care of that. We were making major decisions over a three - day period with almost no knowledge of the Dallas area. The last thing on our mind was finding movers and we ASSUMED that Facility A would help us. When we found out that we had to fend for ourselves, I called our contact, [name removed] at HarborChase, our 2nd choice. Within 15 minutes they saved our bacon. They helped us plan the move, found the movers for us, and made my Mom feel welcomed even after they were told we had selected Facility A and had contacted them after hours. The folks at HarborChase were simply fantastic. They helped navigate the whole process and patiently covered the the details of contract with us. I believe that it was a “God wink” that led us to choose HarborChase. [name removed] and my mother’s memory care director, [name removed], have answered questions anytime I have called and talked to us honestly and openly about my Mother’s condition and prognosis. The movers who helped situate my Mother Into HarborChase also provided me assistance with cleaning and clearing up my Mom’s apartment. My overall experience was Five Star all the way.

My Dad lives at HarborChase and I am happy to feel a sense of relief knowing that he is safe there in case anything happens to him again. He loves the care partners and looks forward to the help they provide. They have a wonderful program called Neighbors and i hear from one of the directors weekly on how he is doing and the Executive Director also contacts me monthly to check on everything. They are also doing a great job with everything they have going on. The one thing i know about this community is that they are family now and we will walk through this chapter of his life together. No one is perfect but they are all willing to address anything that comes up!

Best Hospitality! I feel so safe with my mom living here, they go over and above to make sure she feels loved and has purpose each day. Each care partner makes her feel special and keeps us involved in her care.

My parents have been in three other AL facilities in the area (McKinney, Allen, Frisco) and this is far away and the best and much more than we could have hoped for after medicare to really horrible experiences with the the previous facilities while it is generally more expensive than others there's a reason for that. In every way, HC excels. They have numerous staff and they are specialized and they genuinely care. The food is amazing (their chef is fantastic). I am impressed that every time I've stepped through the front doors, there residents are out and about. Whether they're in the gym or relaxing at the bistro or enjoying a good meal in the beautiful dining room. The management and staff have all been very helpful and have in some ways gone out of their way to make my Dad's transition to the community as smooth and event-free as possible. Kuddos to them all.