Grace Management, Inc

My mom (92) has lived at Portside for a year now and is very pleased with her choice. She first downsized from her house of 50 years in upstate NY to a two bedroom condo by the ocean for 6 years, but when she stopped driving, socialization became more challenging. Now she has a spacious one bedroom apartment in independent living that accommodates her baby grand piano, communal meals in a lovely dining room with restaurant style service, multiple activities and personal care services including physical therapy right in the building, a beautiful salt water pool on the grounds, as well as transportation to local shopping, dining, and entertainment. This is most definitely an upscale senior community. I live just 4 minutes away so am in and out all the time and always find the staff friendly and professional and residents warm and welcoming. I highly recommend Portside and frankly, think I should have looked into it sooner as my mom's mood and even cognitive abilities seemed to improve due to socialization. I also took my widowed group to tour and one gentlemen moved in right away. He seems happier and more relaxed. Living alone, eating alone, even watching movies at home alone takes its toll and then there is the fear many seniors have of a health emergency and no one around to help. I would urge people to go look sooner rather than later so they understand what options actually exist.

The aids really cater to the needs of the seniors. They make sure any meds required are dispensed daily. If the senior has difficulty making their way to the restaurant, they will either bring them there or they will bring them their meal. Very friendly and helpful! I will say that communication with the medical staff could be improved, but it is rare.

Everyone is very helpful and very nice to you! We order our meals from a menu and the food is really good!! They have music a few times a week and they celebrate every holiday!! We have the best bus driver in the world to take us to doctors appointments on Tuesday and Thursday and to get groceries on Wednesday, plus plenty of activities to keep you busy!! That's it because I need to go eat lunch!!

It's a wonderful place. My mom loves it and everyone is helpful and nice. It's definitely a 5 plus the cost is great for what she gets.

Great location, secure, very nicely decorated. It's very large in scale and feels elegant in the common areas.

The staff was outstanding throughout the whole process and take great effort to make everyone feel welcome.

They keep an eye on [name removed] daily. They call her if she misses a meal. Movie theater nightly. Entertainment Fridays. Excellent food. Including hair salon and spa, excellent.

All are a (5) except #6 Food. My dad hasn't been happy with the menu options. It is exceptionally clean and the staff is friendly, helpful and pleasant.

It's a safe place for elderly people and parents. Don't love it initially but they get to where they understand they need it.

The food was great. There were quite a few activities although I don't have another place for comparison. The "assist" was limited not recommend for dementia individuals. Cleaning staff was excellent (no odor).

Caring, friendly personnel. Price is the best for a well kept up home. Collier Park has plenty of activities and opportunities to socialize which is critical to the overall health and well-being of our sister.

We moved in at the end of January 2025. The people who work and live here are very friendly. They have many activities that my husband and I enjoy. The food is good; much better than we expected. We wanted to be in a place where we were still a part of The Villages and near our friends and the places we have shopped for the past 11 years. We are very happy that we chose this Grace Management Facility.

I would rate Twin Rivers at a 5 on all 8 questions. They're truly amazing! The staff is super- fantastic and if there is any question or concern they are very prompt in addressing it! The residents always seem happy and comfortable. So much so, that I'd consider moving myself in there!

5 on all. We are in independent living so quality of care is from what I have heard. We are very satisfied with being here.

Professional, compassionate and understanding staff. Amenities and apartment sizes are very good. Comfortable.

What a great place! Everyone is so friendly! You can't help but feel happy the moment you walk in the building! Memory care is just what my family was looking for my great aunt, she loves living here and we think the care is the best staff in town. They treat her like family with care, love and respect.

They really do a wonderful job caring for the residents. The one bedroom is spacious. Plenty of room. The facility is clean, updated and nicely decorated. There are many activities offered for the residents. The activity directors do a great job encouraging participation and interact wonderfully with the residents. The food is good in the dining room. The dining room employees are professional and caring.

My mother really enjoys it there. There is so much for her to do and so many other residents to talk with. So far she is very happy. The staff is very helpful and nice. My mom is in independent living, has her own washer/dryer. The facility still changes her sheets. At this point we have no complaints. They have a pool, a few Bar-B-Q areas for families, a gym.

What we like the most about The Arbors are the people and yes we would recommend this community to other families

-The residents are "watched" for safety yet free to do/ be where they wish (their rooms, common areas, outside, etc). - Residents are given opportunity to select a meal of choice for their birthday making them feel special. - Plenty of excercise & activities are provided. - the small family environment & small number of residents is wonderful.