The Summit of Germantown

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The Summit of Germantown

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My mom loves it and everyone is helpful and nice. It's definitely a 5 plus the cost is great for what she gets.","reviewerDisplayName":"Jason W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A great fit for us, checked all the boxes for the folks","reviewContent":"Great location, secure, very nicely decorated. It's very large in scale and feels elegant in the common areas.","reviewerDisplayName":"Terry G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Ended up being a disappointment.","reviewContent":"I think the sales person (she is no longer there) was very pushy and said things to get me to sign. She was put in assisted living but at her first review, the staff put her in memory care. There was no meeting beforehand with me and not a very satisfactory explanation to me as to the reason why. I did not get to see any paperwork.\nWhile in assisted living, she had an incident where she got too hot while I was drying her hair and passed out. The emergency medical watch she had on was not working and I had to go out in the hall and scream for assistance and it took a while for the ambulance to come. It was on a Saturday and staff didn't seem to know what to do but they had her record which said DNR so they weren't going to do anything! I kept calling Faye's name and hitting her and she came around.\nAt first in assisted living, Faye stayed in her room in the bed. I don't think they had much going on or it was early in the morning for [name removed].\nWhen she moved down to memory care, the residents sat around in the big activity area a lot.\nThere was a price change too which was another reason I moved [name removed]out.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A great place to live","reviewContent":"5 on all. We are in independent living so quality of care is from what I have heard. We are very satisfied with being here.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Our experience","reviewContent":"Meals are only 2 times a day. It was great when mom first moved in... beautiful new facility with great staff but mostly empty (just opened). [name removed] management took over & total staff changeover. No longer served meals in dining room unless bar area too full, lack of staff led to cold food & limited options, lots of changes. Might be better now after several months of new management though. It's more of an apartment building for elderly & not like care facility... no grab bars (had to buy own), no fall alert/medic alert in independent living, won't check on resident/call family if 911 called by resident. We moved mom back to Town Village when they lowered their rates because she needed more assistance than Summit offered & there is more staff to dote on her","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Outstanding ","reviewContent":"From the initial contact, through the tours, and the move-in, the process was seamless. The resources that helped at each stage were second to none! The moving coordinator was instrumental in making sure we only brought the items that would fit into the apartment.","reviewerDisplayName":"M W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great decision ","reviewContent":"Working with the Summit of Germantown has been so easy. I am so glad I made the decision to move my mother to the Summit. The staff is wonderful. My mother enjoys the food that is prepared daily. And she has plenty of activities to keep her busy if she likes.","reviewerDisplayName":"Vickie Watson","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy at Summit","reviewContent":"I have had good experience with staff, meals, and activities. My apartment is comfortable and convenient. I have made many new friends in a short time. I feel the value for price is excellent. The overall feel of the facilities is welcoming and attractive. I am recommending the Summit to my friends.","reviewerDisplayName":"MARGARET ANN ESPY","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"A nice and quiet community","reviewContent":"What we like the most about The Summit is the location and the cleanliness and yes, we would recommend this community to other families.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Summit of Germantown","reviewContent":"What more could anyone want, gym, pool, activities, washer dryer in room, Beautiful place, just No management. [name removed] in the kitchen was GREAT, as was [name removed].\n\nWe didn't have a server one evening, 21 people were wondering what to do, we had 2 new couples, I went to tables and told everyone have patience, I have 45 years, hospitality and large motel management so I tried to pour water but couldn't because of the regulations, [name removed] came down to the front of the dining room, looked around, saw the panic and problems, turned around and left. I went to her office to see if she would come and help, she shut the door and didn't come to help???","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"}],"parentOrgReview":{"name":"Grace Management, Inc","slug":"grace-management-inc-269","averageReviewScoreDisplay":8.4,"communityCount":68,"reviewCount":2186}},"communityName":"The Summit of Germantown","leadgenCompleted":false}

1457042

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6420 Quince Road, Memphis, TN 38119

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The Summit of Germantown provides the vibrant retirement lifestyle you’ve always wanted. We offer peace of mind with additional levels of support and care available right onsite. Residents have priority access to our accommodations for Assisted Living and Memory Care in East Memphis, providing you with ongoing support options should the need arise.

The Summit of Germantown provides the vibrant retirement lifestyle you’ve always wanted. We offer peace of mind with additional levels of support and care available right onsite. Residents have priority access to our accommodations for Assisted Living and Memory Care in East Memphis, providing you with ongoing support options should the need arise.

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