Bickford of Peoria

Have been very happy with the care my mother gets on the memory care side. Staff super nice .

Our family had an in person tour and it was a wonderful experience. This was our second choice. We loved the way the rooms were set up around the perimeter and everything was just outside of the rooms. The activities area and gathering areas were just right outside the rooms so very accessible to the residents.

The staff are excellent at this community. My loved one loves the food here. This is an excellent place and there is no mistake by bringing your loved one here. My mother in law lives here also and both of them are happy at this community. They have activities like crossword, bingo, happy hours on Friday, church, music entertainment, work out classes, cook club and more for the residents to do to stay busy.

There has been staffing problems currently. The future could be a bit shady because of this. Overall it is a good place. The staff seem to really care about the residents. The food is pretty good. Some items for meals are prime rib, bacon each morning, home made soups. The community's goal is to make as much from scratch as possible. There are choices for the main meal as well for the residents to choose from.

Our family had a very good first impression with the Bickford community, it has a real homey feel to it, and everyone there is extremely friendly.

With Covid, we're only just now starting to be able to go in and spend time there. As far as I'm concerned, they've done a very good job with my loved one. Any time I've had any issues, they've always straightened things out. I would recommend it here. Most of the staff are very friendly. There's always that one person here and there, but overall they're very friendly. It always smells very good in there. I know my loved one would like to see more activities than just bingo. They tried to have a country western themed day, and only one other person participated. I feel like the staff should be participating too when they plan those sorts of things.

The community was nice but the rooms were not furnished. The food was about average and the community was clean. I was lead to believe there would be onsite physical therapy but we have to arrange all that and we could have done that from home

The Marketing Director was outstanding and fabulous to work with.

My nephew chose Bickford of Peoria for me and he chose it online. I would want others to know that they charge you for every little thing that they do. They did have some very good activities to offer and brought in a lot of bands and things like that. Overall, I would reluctantly recommend. It was very expensive for what you received.

We had a good experience here. The facility was clean but the dining rooms could use some cleaning. Room sizes were good, and the food was also good and they had a good variety. I would recommend this facility.

Bickford is a good choice. The food is okay, my dad would like a little more variety. The room sizes and the layout of the community are good. The staff is good, just wish there was not so much turn over.

We were at Bickford for only two weeks. Our experience was good. PLEASE don't send any more surveys.

Homelike and friendly. Very light and bright. Cost is within budget.

[Name removed] was a pleasure to work with. I can't say enough about her. My Mother in Law decided on Bickford, even placing a down payment to only change her mind the following day. The reason for changing of her mind was due to the increased monthly dollars compared to what she is currently paying today. After thinking on it overnight she didn't feel comfortable with spending the additional dollars. She did get the opportunity to see what was out there which I am grateful for. Thank you for everything.

My dad was at Bickford for about a month There were no problems, the staff was friendly and the programs were interesting. From what I could tell, Dad had a great experience.

The worst customer service ever. I pulled my mother out of there so fast that they didn't know what was happening. I cannot believe the poor care and lack of concern they showed my 98 yr. old mother.

Met and exceeded our expectations. This is definitely at the top of our list as a home for our father. We were greeted as family upon arrival and it just continued from there. Bickford had everything our father needed to feel independent and safe.

Good tour of a modern facility. Staff very pleasant and helpful. A secure facility. Nice apartments for assisted living.

Everything is going pretty well for my brother here. The staff is great; they’re friendly and knowledgeable. They seem to be taking good care of him. We go down to visit and he is always dressed and showered. The director, [Removed], has been really good with him. [Removed]visits my brother a lot, only my husband and I visit from time to time so my brother doesn’t get a lot of company, so he enjoys it when others engage with him. She is also very accessible, even through text message; she is there almost 24 hours I don’t think she ever leaves. They are very attentive to folks. He likes the food, which was the first hurdle because he’s a picky eater. They make it by scratch and they can make somethings on request. There is also don’t pressure us with moving him to permanent living. There is no signing a contract only a 30 days’ notice which I like. I really can’t say a bad thing about this place.

Bickford of Peoria is a bit of a smaller community, and the staff seems friendly and knowledgeable. I like that it seems like a nice, family setting. The food is also excellent here. They have some of the best meals my parents have had while being in one of these communities. There are so many activities here as well, at least two or thee events every day. It is also a very well maintained community. I would certainly recommend it to others.