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What our family likes the most about the Bickford of Peoria is the staff. The staff goes the extra mile to take great care of my mother. Based on the experience we have had so far, we would recommend this community to other families.... Read more
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Review Score
54 reviewsOut of 10
5 star
58%
4 star
26%
3 star
10%
2 star
2%
1 star
6%
A Place for Mom has scored Bickford of Peoria with 8.8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Bickford of Peoria has 54 reviews with an average "overall experience" of 4.2 out of 5.
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What our family likes the most about the Bickford of Peoria is the staff. The staff goes the extra mile to take great care of my mother. Based on the experience we have had so far, we would recommend this community to other families.
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Response from Bickford of Peoria
November 7, 2023Hello Jim, Thank you for leaving a review for Bickford of Peoria. We are honored you have trusted us to care for your mother. We could not be happier to have her as part of our family. We have amazing BFM's in Peoria.
My parents are residents at Bickford of Peoria. The housekeeping is wonderful! They come in once a week, like clockwork, and clean while my parents are at breakfast. The staff is wonderful with taking care of my mother, who needs lots of help. Both nurses,[names removed], are so kind and caring with her. The kitchen staff is fantastic! My Mom just found out that she needs her food pureed and they have been so helpful and kind to her. My father needs a heart valve replaced. His cardiologist told him yesterday that he can only have beef and pork once a week. Once again, the Chef stepped up and will prepare chicken and fish specifically for him. I highly recommend this facility to others!
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Response from Bickford of Peoria
June 27, 2023Hi Teresa! Thank you for taking the time to write such an excellent review. We are so pleased that your parents are enjoying their stay at Bickford of Peoria. Let us know if you need anything further.
Have been very happy with the care my mother gets on the memory care side. Staff super nice .
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Response from Bickford of Peoria
August 5, 2022Kathleen, we appreciate you taking the time to leave a 4-star rating! We are always striving to deliver our best, which makes us curious as to what we could do to receive a 5-star review from you. Your additional feedback is much appreciated.
Our family had an in person tour and it was a wonderful experience. This was our second choice. We loved the way the rooms were set up around the perimeter and everything was just outside of the rooms. The activities area and gathering areas were just right outside the rooms so very accessible to the residents.
The staff are excellent at this community. My loved one loves the food here. This is an excellent place and there is no mistake by bringing your loved one here. My mother in law lives here also and both of them are happy at this community. They have activities like crossword, bingo, happy hours on Friday, church, music entertainment, work out classes, cook club and more for the residents to do to stay busy.
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There has been staffing problems currently. The future could be a bit shady because of this. Overall it is a good place. The staff seem to really care about the residents. The food is pretty good. Some items for meals are prime rib, bacon each morning, home made soups. The community's goal is to make as much from scratch as possible. There are choices for the main meal as well for the residents to choose from.
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Our family had a very good first impression with the Bickford community, it has a real homey feel to it, and everyone there is extremely friendly.
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With Covid, we're only just now starting to be able to go in and spend time there. As far as I'm concerned, they've done a very good job with my loved one. Any time I've had any issues, they've always straightened things out. I would recommend it here. Most of the staff are very friendly. There's always that one person here and there, but overall they're very friendly. It always smells very good in there. I know my loved one would like to see more activities than just bingo. They tried to have a country western themed day, and only one other person participated. I feel like the staff should be participating too when they plan those sorts of things.
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The community was nice but the rooms were not furnished. The food was about average and the community was clean. I was lead to believe there would be onsite physical therapy but we have to arrange all that and we could have done that from home
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The Marketing Director was outstanding and fabulous to work with.
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My nephew chose Bickford of Peoria for me and he chose it online. I would want others to know that they charge you for every little thing that they do. They did have some very good activities to offer and brought in a lot of bands and things like that. Overall, I would reluctantly recommend. It was very expensive for what you received.
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We had a good experience here. The facility was clean but the dining rooms could use some cleaning. Room sizes were good, and the food was also good and they had a good variety. I would recommend this facility.
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Bickford is a good choice. The food is okay, my dad would like a little more variety. The room sizes and the layout of the community are good. The staff is good, just wish there was not so much turn over.
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We were at Bickford for only two weeks. Our experience was good. PLEASE don't send any more surveys.
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Homelike and friendly. Very light and bright. Cost is within budget.
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[Name removed] was a pleasure to work with. I can't say enough about her. My Mother in Law decided on Bickford, even placing a down payment to only change her mind the following day. The reason for changing of her mind was due to the increased monthly dollars compared to what she is currently paying today. After thinking on it overnight she didn't feel comfortable with spending the additional dollars. She did get the opportunity to see what was out there which I am grateful for. Thank you for everything.
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My dad was at Bickford for about a month There were no problems, the staff was friendly and the programs were interesting. From what I could tell, Dad had a great experience.
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The worst customer service ever. I pulled my mother out of there so fast that they didn't know what was happening. I cannot believe the poor care and lack of concern they showed my 98 yr. old mother.
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Met and exceeded our expectations. This is definitely at the top of our list as a home for our father. We were greeted as family upon arrival and it just continued from there. Bickford had everything our father needed to feel independent and safe.
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Good tour of a modern facility. Staff very pleasant and helpful. A secure facility. Nice apartments for assisted living.
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See what the neighborhood has to offer and what’s nearby:
Bickford of Peoria offers 2 Bedrooms, Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Bickford of Peoria 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (309) 689-5400 to reach a resident at Bickford of Peoria.
To reach a resident at Bickford of Peoria call: (309) 689-5400
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.