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Bickford of St. Charles

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2875 Campton Hills Rd., Saint Charles, IL 60175

7.5
Review score
44 reviews
Add review
7.5
Review score
44 reviews
5 star
42%
4 star
39%
3 star
14%
2 star
0%
1 star
5%
See all reviews
6.3
Review score
928 reviews
53 facilities
For pricing & availability:
(866) 374-4058
Bickford of St. Charles
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Bickford of St. Charles  Bedroom
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Anonymous
-
Family/friend
4.0
Recommended
I would recommend Bickford of St. Charles to others, however there is big staff turnover. The food is a huge let down, but they are going through changes so we will be patient. The staff is very nice and helpful. They are doing their best. It's expensive.

About the facility
Bickford of St. Charles

We began our quest into senior living because of our love for our beloved mother, Mary Bickford, whose needs became too great for us to manage.  As we researched senior living options, we were shocked at our findings.  The options offered too much or too little — none met her needs and nothing felt like home.  Since we couldn't find what we wanted, we decided to create what we needed.  Our main desire was to create a place that helped her achieve an equivalent peace and happiness that she had earlier in her life.

We understand that selecting a senior living community for your loved one is one of the toughest decisions that you will ever face. We will work with you to ensure that the transition is as easy and comfortable as possible. Whether your loved one is at home, in the hospital or even in another state, we can work with your hospital, insurance company, and doctor to make your difficult decision easier on you and your family.  Aging can be difficult — but we've also seen the beauty in aging.  Our mother's happiness inspired us.  We created Bickford for her and now we're devoted to serving yours.  We look forward to meeting you soon.

Services
Personalized Care
Medication Assistance
Mobility Assistance
Memory Care
Health Care Coordination
Dining Experience
Socialization
Maintenance Free

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Bickford of St. Charles

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Bickford of St. Charles

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Bickford of St. Charles  Bedroom
Bickford of St. Charles

2875 Campton Hills Rd., Saint Charles, IL 60175

Brighton Gardens of St. Charles community exterior
Brighton Gardens of St. Charles

600 Dunham Road, Saint Charles, IL 60174

White Oaks of Spring Street community exterior
White Oaks of Spring Street

1300 Spring Street, South Elgin, IL 60177

7.5
Review score
44 reviews
7.5
Review score
44 reviews
5 star
42%
4 star
39%
3 star
14%
2 star
0%
1 star
5%
9.8
Review score
55 reviews
9.8
Review score
55 reviews
5 star
70%
4 star
24%
3 star
4%
2 star
2%
1 star
0%
9.6
Review score
87 reviews
9.6
Review score
87 reviews
5 star
64%
4 star
24%
3 star
9%
2 star
1%
1 star
2%
9.4
Review score
9 reviews
9.4
Review score
9 reviews
5 star
56%
4 star
22%
3 star
0%
2 star
11%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedroom
--
2 bedroom
--
2 bedroom
--
2 bedroom
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Reviews

for Bickford of St. Charles

7.5Review score44 reviews
7.5
Review score
44 reviews
5 star
42%
4 star
39%
3 star
14%
2 star
0%
1 star
5%
Bickford Senior Living
6.3
Review score928 reviews53 communities
Write a review
A Place for Mom has scored Bickford of St. Charles with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Bickford of St. Charles has 44 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
4.3
Meals & Dining
4.5
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Bickford of St. Charles with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Bickford of St. Charles has 44 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Bickford Senior Living
6.3
Review score928 reviews53 communities
Logo for Bickford Senior Living
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 44 reviews
Anonymous - Family/friend
Memory Care
December 13, 2023
4.0
Verified Review
Recommended
I would recommend Bickford of St. Charles to others, however there is big staff turnover. The food is a huge let down, but they are going through changes so we will be patient. The staff is very nice and helpful. They are doing their best. It's expensive.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Bickford of St. Charles
December 14, 2023
Thank you for taking the time to leave us a review at Bickford of St Charles. We appreciate your honest feedback. We would welcome you back anytime for lunch and give our Bread Basket another try.
John K - Family/friend
Assisted Living
November 28, 2023
3.0
Okay, but...
There are many amenities at the Bickford, including a variety of tempting meals. But if a loved one needs special care, then it's not good. The staff tends to be negligent in doing things to support a client medically and physically. They say they are not under-staffed, yet trying to get needed attention at times is difficult, especially since it appears there is sometimes a breakdown in communication between shifts.
Cleanliness
5
Friendliness
5
Care Services
1
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
2
anonymous - Family/friend
Memory Care
July 5, 2022
5.0
Verified Review
Would recommend
Overall they have done really well and the staff members are super friendly. Our loved one is on the memory care side so sometimes it is hard to get feedback regarding the activities, but it seems like they do have a lot - we see the activities coordinating working with the residents everyday. The value has been quite good, they do not charge a big premium for memory care
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from Bickford of St. Charles
July 6, 2022
Hi, I'm so happy to hear that your loved one is having a positive experience! I appreciate you taking a moment to share your feedback. I'll be sure to pass it on to the team here at Bickford of St. Charles!
anonymous - Family/friend
Memory Care
February 4, 2021
4.0
Verified Review
My review of Bickford of St. Charles
It is a pretty expensive community but they are keeping a close eye out for our loved one. The staff is very caring and helpful, and the care services they provide is like first class.
Friendliness
5
Staff
5
Care Services
5
Linda Soukup - Family/friend
Memory Care
November 6, 2020
5.0
Verified Review
Absolutely recommend
We chose Bickford of St. Charles because it is very close to where we live, so we were able to visit often before COVID. We also were impressed with the tour. The room sizes here are adequate for his needs. The best part about this community so far has been the friendliness of everyone and the socialization aspect. Also, the manager is very helpful, answers all our questions, and she is easy to get a hold of. I would absolutely recommend this facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sarah - Family/friend
Memory Care
August 19, 2020
4.0
Verified Review
A Nice Place
Overall it is a pretty good facility. It is cost-effective. It is newer than many others in the area. All the staff are very friendly and care about the residents. The food is pretty good. The room sizes are okay, the one-bedroom units are a little tight for two people. I have been impressed with the way they are handling Covid-19.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Paul Weberg - Family/friend
Memory Care
February 10, 2020
5.0
Great staff!
My dad moved into the memory care section of Bickford of St. Charles at the end of December. Beginning with our very welcoming interview with [name removed] the director, my family and I have been very pleased with the care they have provided for my dad. He is clean, content, well fed, and active. There are plenty of interactions he has with the staff as well as activities to enhance his mental and physical capacity. We are new to the dementia world and how it affects people. The staff and [name removed] the director have been incredibly patient and kind to my family. [Name removed] spent an hour on the phone with my mom reassuring my mom about my dad's condition...giving her time outside of normal work hours (the phone call was on a Sunday). The staff, from top to bottom, have given my family and I peace of mind knowing that Dad is getting the best care around. Thank you seems too easy to say for what you have given to my dad and us. May God reward you!
Cleanliness
4.5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
5
Louackman - Family/friend
Memory Care
January 16, 2019
4.5
Bickford is the place for your mom/dad
We love this facility for our mother. She has been there since [date removed]. There are so many activities and things for people to do. The staff tries to help everyone and are very personable. The food is great and the nurses remind everyone of activities for the day. Her room is spacious and has a great window to look outside., Residence are always outside their rooms enjoying the new furniture, TVs and carpet. We love this place! Thanks to “A Place For Mom” for directing me here.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
September 22, 2018
4.0
This was one of our favorite retirement homes that we visited. The staff seemed super friendly and very accommodating. They spent a lot of time with us going over all our questions. We have set up an appointment next week to take my husband’s mother to see the facility and be assessed. They are not pressuring us but trying to make it special for her. We are going for happy hour and they offered to get her favorite wine. They have a lot of fun activities every day.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Linda Pretet - Family/friend
Memory Care
July 25, 2018
0.5
Not recommended
Understaffed and unsafe for residents that need Level 2 and up services
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
January 18, 2018
2.5
Verified Review
Too Many Stairs
We took a tour at Bickford of St. Charles, and while I thought the community was nice, it was not suitable for us because of the many stairs they had throughout the community. We decided to go with a facility that would be a better fit for us.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Toured community
Memory Care
January 8, 2018
5.0
Toured at 2PM. Difficulty entering the facility as there is no receptionist and a code is required to enter and exit. [Removed] gave has a complete tour and a good overview. She also recommended a good mover. Very nice facility. Members of the staff were recreating an [Removed] Sisters tune - impressive. Maybe it was the hour of the day, but we did not see many folks in the common areas, as most must have been in their rooms. Dinning and choice of foods looked excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 14, 2017
3.5
Verified Review
Doing Well
The place is very nice mom seems to be happy there. [Removed] the new manager there is awesome. Mom is not crazy about the food would much rather eat my wife cooking. We feel secure in knowing mom is getting good care.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
July 8, 2017
4.0
[Removed] was very friendly, educational and spent over 2 hours helping me understand the assisted living/memory care process as well as where my Mom might fit best between those two. The Bickford was lovely, appeared fairly new, clean, bright. The memory care area is small with not many residents. It appeared cluttered but I understand this is to help with memories. We will consider the Bickford for my Mom.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
JJones727 - Family/friend
Memory Care
April 6, 2017
5.0
Excellant facility & staff you couldn't find a better place
I first learned of the Bickford Assisted Living facilities when I took my mother to visit a friend in the Bickford of Rockford, IL. I was very surprised at how nice the facility was and when I asked for information, the people were very helpful. I have come to now know that this is the standard by which their homes are run. My mother was ready to leave her apartment and we started looking at facilities around the western suburbs of Chicago. We looked at two Bickford facilities, both of which were excellent. During our visits the staff was very friendly and informative. One thing I notice right away the staff always spoke to the residence and called them by name. Something I did not see at other places. We eventually settled on the Bickford of St Charles, IL and could not be more pleased with the decision. It is no longer an assisted living facility but a warm and caring home for my mother. They have a full day of activities with something for everyone. The food may be too good as my mother has but on a little too much weight. The staff at St Charles is very good and they all know my mother which is obvious when I talk to them. The home is kept in top condition and is always decorated in season. This location sponsors periodic events for the entire family and they do an excellent job with these family occasions. The Bickford of St Charles has been an excellent home and has been instrumental in making the transition from apartment living to assisted living painless for my mother. I highly recommend any of the Bickford homes and especially the St Charles location.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Peaceful knowing he is well cared for - Family/friend
Memory Care
March 27, 2017
5.0
Verified Review
Best Place for our loved one.
We moved our family member with memory issues into Bickford about 1-1/2 months ago. His health has already greatly improved. He moved in there when we realized we could no longer meet his needs in our home. He moved in to Bickford after a hospital and long rehab stay and he was so week that he had become wheelchair bound. He is already up with his walker & looks years younger. They are diligent with meeting his needs (regular toileting, doctor ordered water restriction enforced, social interaction, even physical kind & appropriate touch). The nurses, CNA's & administrative staff are all very aware of him and his specific needs - well trained, knowledgeable & friendly. They are very loving & consistent with all that they do for him. He normally would complain about food - but he is happy with the food provided there. We are thrilled with the level of care. Great team caring for our loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Toured community
Memory Care
February 14, 2017
3.0
Verified Review
I toured this community for the care for my mom The rooms were not what we were looking for. It did not have the feeling.We were happy with the staff and the menu of meals that would have been offered. We would recommend that families tour this community for the care of a loved one.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
December 15, 2016
4.0
Verified Review
I toured this community for my mother and her needs. Everything went very well, and this is a pleasant community. The staff I met was friendly and kind. It was a very good experience. There were many factors that played into where to move my mother too. This wasn't the place for us, but it is a good community with kind people.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 11, 2016
5.0
I just stopped in there and they gave me a tour. Very nice. The problem is they are a private pay. If my dad runs out of money, I don't want to have to move him. No medicaid.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 21, 2016
5.0
Verified Review
Home away from home
Bickford was top choice because it had a sink in the kitchen whereas many assisted living facilities don't. Mom wanted a place where she could make her coffee/ tea when she wanted it. She moved in two weeks ago. My mom really likes Bickford. Her only complaint is the food could be better, that's the reason for the 4 stars. The staff is friendly and helpful, the facilities are clean, and the residents appear happy. in two weeks mom has begun to make friends and found residents that enjoy similar activities to what she enjoys. The management is transparent about costs and has a program in place to help the residents get acclimated . Mom's favorite activity is happy hour every Wednesday . Just like other assisted living facilities, the food is overpriced in that there is no tiered plan for meals but a one size fits all. The common areas are inviting and clean. Mom is getting the assistance she needs and is as happy as one can be when giving up their independence. I would highly recommend Bickford .
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Viewing 1-20 out of 44 reviews

Amenities
at Bickford of St. Charles

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Bath Tubs
  • Handicap Accessible
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • TV Lounge
  • Beauty Salon
  • Library
  • Outside Patio
  • Indoor Common Areas
  • Central Fireplace
  • Outdoor Common Areas

Recreational areas

  • Jacuzzi
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Italian
  • Spanish
  • English

Activities

  • BBQs or Picnics
  • Protestant Services
  • Live Dance or Theater Performances
  • Tai Chi
  • Happy Hour
  • Dances
  • Wii Bowling
  • Day Trips and Outings
  • Birthday Parties
  • Holiday Parties
  • Karaoke
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Trivia Games
  • Activities Off-site
  • Yoga / Chair Yoga
  • Catholic Services
  • Activities On-site

Neighborhoods
around Bickford of St. Charles

See what the neighborhood has to offer and what’s nearby:
Bickford of St. Charles in google map

Frequently Asked Questions
about Bickford of St. Charles

Bickford of St. Charles offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Bickford of St. Charles 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (630) 587-8800 to reach a resident at Bickford of St. Charles.

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29%
Studio, 1bd, 2bd
It only takes a moment to see the future in a completely new way at GreenFields of Geneva. GreenFields is offers a full-continuum of care all under one roof, including independent living, assisted living, memory care, skilled nursing and rehabilitation services. Independent living here keeps you...
Asbury Gardens outdoor common area

Asbury Gardens

210 Airport Road, North Aurora, IL 60542
Starting at $X,XXX+ monthly
8.7
Review score
54 reviews
8.7
Review score
54 reviews
5 star
44%
4 star
33%
3 star
9%
2 star
7%
1 star
7%
Studio
Asbury Gardens is a retirement community dedicated to assisting seniors with daily activities. Our residents have private apartments, private bathrooms, and community access to our gorgeous courtyard & gardens. Our building's amenities make for a full day every day by including a game room, a...
Photo of River Glen of St. Charles

River Glen of St. Charles

975 N 5th Ave, Saint Charles, IL 60174
Starting at $X,XXX+ monthly
7.9
Review score
29 reviews
7.9
Review score
29 reviews
5 star
59%
4 star
34%
3 star
0%
2 star
7%
1 star
0%
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Come experience what makes River Glen so special! Independent Living townhomes now available as rentals! With two models to choose from; the ranch model is 1,434 sq ft and our two story model is very spacious at 2400 Sq ft. Both include full basements and screened in sun porches...you won't need...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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