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VERIFIED PARTNER

Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

7.0
Review score
21 reviews
Add review
7.0
Review score
21 reviews
5 star
24%
4 star
43%
3 star
19%
2 star
0%
1 star
14%
See all reviews
6.4
Review score
931 reviews
53 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Bickford of Okemos
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Betty Bauer
-
Family/friend
5.0
It was a relief to find something so nice to move your loved one into
The activities were great, and the community was neat, clean and did not have any fowl smells. The courtyard sat right in the middle and it was just beautiful. We would absolutely recommend this community to others.

About the facility
Bickford of Okemos

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life.

Central to our ethos is the HigherPath senior health model, a nationally celebrated approach that emphasizes proactive care. It's perhaps no surprise that our resident happiness is unparalleled, boasting ratings twice the industry's average.


Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life’s work. We’re still family-owned and operated today.

Support in a home-like environment

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Bickford of Okemos

Total monthly costs depend on room type, select services, and the level of care needed.

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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at Bickford of Okemos

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Bickford of Okemos outdoor common area
Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

Grandhaven Living Center Community Exterior
Grandhaven Living Center

3145 West Mt Hope Avenue, Lansing, MI 48911

Brookdale Meridian MC
Brookdale Meridian MC

5250 Marsh Road, Haslett, MI 48840

The Ridge at Lansing Courtyard
The Ridge at Lansing

1634 Lake Lansing Rd., Lansing, MI 48912

7.0
Review score
21 reviews
7.0
Review score
21 reviews
5 star
24%
4 star
43%
3 star
19%
2 star
0%
1 star
14%
9.8
Review score
36 reviews
9.8
Review score
36 reviews
5 star
63%
4 star
31%
3 star
3%
2 star
0%
1 star
3%
9.5
Review score
26 reviews
9.5
Review score
26 reviews
5 star
54%
4 star
23%
3 star
15%
2 star
8%
1 star
0%
9.4
Review score
18 reviews
9.4
Review score
18 reviews
5 star
83%
4 star
11%
3 star
0%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Reviews

for Bickford of Okemos

7Review score21 reviews
7.0
Review score
21 reviews
5 star
24%
4 star
43%
3 star
19%
2 star
0%
1 star
14%
Bickford Senior Living
6.4
Review score931 reviews53 communities
Write a review
A Place for Mom has scored Bickford of Okemos with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bickford of Okemos has 21 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.8
Friendliness
3.9
Care Services
3.7
Staff
5.0
Meals & Dining
4.0
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Bickford of Okemos with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bickford of Okemos has 21 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Bickford Senior Living
6.4
Review score931 reviews53 communities
Logo for Bickford Senior Living
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Anonymous - Family/friend
Assisted Living
December 21, 2023
4.0
Verified Review
Review for Bickford of Okemos
The best choice in the community right now. It is small but offers all of the events and healthcare support that we need.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from Bickford of Okemos
January 3, 2024
Thank you for taking the time to review Bickford of Okemos. We are honored to have the opportuntity to care for your loved one. We value our homelike environment and the cozy atmosphere it provides for our residents.
anonymous - Family/friend
Memory Care
April 13, 2021
0.5
Verified Review
My review of Bickford
We would not recommend Bickford. The billing department was not good, I never knew what I was paying each month. It seemed like it was never cleaned. The administrative staff were not responsive and would not return phone calls or emails. My mom was unhappy here and we did not have a good experience.
Anonymous - Family/friend
Assisted Living
February 5, 2021
3.0
Verified Review
covid restrictions frustrating
The community made some promises that they were not able to keep due to staffing issues. The staff worked hard as they could but it was hard for them to have time to do everything.
Cleanliness
3
Friendliness
5
Care Services
3
Meals & Dining
5
Value for Cost
3
Betty Bauer - Family/friend
Memory Care
December 11, 2020
5.0
Verified Review
It was a relief to find something so nice to move your loved one into
The activities were great, and the community was neat, clean and did not have any fowl smells. The courtyard sat right in the middle and it was just beautiful. We would absolutely recommend this community to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Eileen - Family/friend
Memory Care
September 8, 2020
0.5
Avoid this place
I would avoid this place. They do a good job marketing it as trying to provide a better option that is more caring, but that it not the case. They over promise and under deliver. They say someone will respond within 5 minutes of a request, but that may just be someone saying ,I don't have time to help you now, I'll get to you later. I witnessed this for myself, and I heard about it from my mom. They'll probably label it a "behavioral problem" that a resident presses their call button too much, when it may be because they don't get any help when they ask for it. They also said that my mom could use the bus to be transported to medical appointments if two weeks notice was provided. This almost never was true. My mom missed appointments because of this. In fact, one physician no longer wanted to accept her as a patient because of those last minutes cancellation. Once a staff person did transport her in her own car. I was horrified by the way my mom was treated in the last weeks of her life. She went into hospice care in April 2020 and was given only two weeks to live. The nurse told me I could visit her and other family members without restrictions due to short time left. She abruptly changed her mind after five days. She tried to say that it was a corporate policy, but she made the choice. No one told me that I could take her outside the facility to see her until I discovered it on my own over a week later. After I took my mom out the first time, the next day my mom told me that the nurse there, Jennifer told her that she could never see me again because people were scared. I didn't get to see her that day. Someone from hospice intervened and the following day I did get to take her out. The nurse harassed my mom for leaving the facility to spend time with me. She also tried to convince me that I shouldn't take her out because if I did then my mom couldn't participate in group activities like Bingo!!!! I was horrified. I couldn't believe it. The nurse never apologized. She continued to harass my mom for visiting outside the facility. My mom lived only 22 days after she entered hospice. Even the day before my mom died, when she collapsed at night and I was told a hospice nurse was going to come assess her, but would take a long time to arrive because she needed to stop at the pharmacy to get drugs, the drugs that would make my mom more comfortable if she really was dying, I was told that I couldn't come see her right away. It is terrible to think of other families who have no idea that residents can leave the facility because staff wants to hide that option, even when people are dying with only weeks left to live. The nurse was clueless about my mom's condition. She didn't recognize that she had stopped eating anything at all and drank almost nothing. My mom became extremely week and wanted to just sit outside the facility to visit with me instead of getting in the car to leave. We were told to leave the premise. We were not allowed to sit outside the facility to visit. No reason was provided. On the day that she died, the day after she had collapsed, we were told that only two people could visit at a time, even though before we were told it would be four. We were also told that we could visit once and then leave, not leave and come back. It sucks to be fooled by the nurse and the marketing guy. They seemed like caring people. Their actions say otherwise. The marketing guy is not going to care for your loved one. Marketing is just marketing.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Joy - Family/friend
Memory Care
April 16, 2020
5.0
A place my mom loves
My mom lives here and truly enjoys the residents and staff. It is very much run like a family home. It is not a simple task to find a safe and joyful place for some one in your life that means so much. Bickford was that place for my mom. She has loved it there. I am so grateful to the staff each and everyone they are “true joys”!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 27, 2019
3.0
They were not expecting me and [name removed] never arrived. I was told he is at the west facility. I was given a tour by the director. Too far from our home. Memory care is only for severe dementia.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Nelson - Family/friend
Memory Care
May 21, 2019
4.5
Good experience at Bickford
During the short time my mother was at Bickford in Okemos, she was well cared for. She received prompt attention and good effort was made to make her comfortable and to involve her in activities she could handle. The staff was responsive to family requests, and a slight billing issue was resolved without hassle.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
5
Activities
4.5
anonymous - Toured community
Memory Care
September 5, 2018
4.0
Very nice,but did not fit our needs. A bit expensive compared to others I have visited. Was a bit disappointed that the person who I was suppose to meet with forgot I was coming and met with someone else who could not answer all of my questions, particularly financial questions
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
August 7, 2017
4.0
Verified Review
Really nice community
Bickford of Okemos was a really nice community. It was very clean and well kept. When we toured the facility there was a different staff member, one for intake, one for activities, one for the caregivers, who explained how their department operated. The only reason we did not choose this community was that there was not the type of room we wanted available.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
May 9, 2017
0.5
Bickford Follies
This is the perfect care facility if you want to [Removed] your loved one and be assured they will receive substandard treatment and be over medicated (without your consent) to control their Dementia/Alzheimer’s issues. Staff will allow your loved one (who suffered sundowners) to wake up another resident in the middle of the night and then be charged with [Removed] and forced to receive psychiatric treatment based on the word of the other resident with no witnesses. Then after the family moves them to another care facility and they pass you will get a packet of unopened mail from Bickford including correspondence from the State of Michigan seven months later regarding a court case that was missed because the notices were not sent to family. They want model residents only and be prepared for nothing but problems if your loved one has any issues from their disease. Quite a contradiction from an organization that claims to specialize in memory care problems and if your loved one was able to care for themselves family would never have considered them in the first place!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
February 3, 2017
5.0
Verified Review
Improving so Far so Good
So far everything is going pretty well, and I'am pleased with my mothers move to this community. She is improving, and they are taking good of her, and her needs. They have a good staff, they have been attentive, and helpful. She has gotten involved in the activities they have available. It has been a good experience, and all is well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
January 26, 2017
4.0
Lovely home & landscaping but most important the staff was outstanding. Met with [Removed] & [Removed]. Extremely helpful in our search. Very clean and they encourage pets! I would recommend you visit.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 13, 2016
4.0
Nice place. Very much like a home. Couldn't be happier.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Memory Care
April 14, 2015
4.0
Verified Review
Really nice & caring people feels very homey. Price is always a concern but most are priced in the same cost range. My husband is one of the younger residents so I think he isn't challenged as much as he could be. He is making freinds and overall I believe it a place worth looking at seriously.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
anonymous - Toured community
Memory Care
March 30, 2015
4.0
What a gorgeous property! The staff were friendly and helpful. No one was available for our scheduled tour but a med tech took over and did a great job. Residents seemed very happy and the rooms are lovely. Common areas are comfortable and luxurious. Unfortunately the price is quite high compared to other smaller properties.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
September 18, 2014
5.0
Verified Review
Review of Bickford of Okemos Alzheimer's / Memory Care in Okemos, MI
Beautiful facility. Mr. Heath was very helpful. Might be too expensive for my dad.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
April 19, 2014
4.0
Verified Review
Liked very much. Would defi...
Liked very much. Would definitely consider Animal around in common areas was wonderful. No smoking. Loved raised bed flower beds.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
February 16, 2014
3.0
Verified Review
Too small for dad and memo...
Too small for dad and memory patients seemed lower functioning than mom. Not a good fit
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
3.0
Verified Review
Newer, family owned. CNA's. 1 bdrm ...
Newer, family owned. CNA's. 1 bdrm #3400 plus care level.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 21 reviews

Amenities
at Bickford of Okemos

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Gluten-free
  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Vegan
  • Room Service
  • Special Dining Programs

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Indoor Atrium
  • Outside Patio
  • Central Fireplace
  • Library
  • Computer or Media Center
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room

Recreational areas

  • Jacuzzi
  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Housekeeping

Activities

  • Men's Club
  • Protestant Services
  • Stretching Classes
  • Yoga / Chair Yoga
  • Current Events Club
  • Light Therapy Programs
  • Brain fitness / Dakim
  • Live Musical Performances
  • Birthday Parties
  • Choir / Singing Club
  • Reminiscence Programs
  • Bridge Club
  • Art Classes
  • Holiday Parties
  • Wii Bowling
  • Devotional Activities On-Site
  • Activities On-site
  • Community Service Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Resident Band or Musicians
  • Walking Club
  • Dances
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Bible Study Group
  • Devotional Activities Offsite
  • Catholic Services
  • Intergenerational Programs
  • Other Religious Services
  • Montessori Programs
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Cooking Club
  • Community Service Organizations

Neighborhoods
around Bickford of Okemos

See what the neighborhood has to offer and what’s nearby:
Bickford of Okemos in google map

Frequently Asked Questions
about Bickford of Okemos

Bickford of Okemos offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Bickford of Okemos 7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (517) 706-0300 to reach a resident at Bickford of Okemos.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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