Bickford of West Des Moines

5050 Hawthorne Dr, West Des Moines, IA 50265

Bickford of West Des Moines Community Exterior

About the community Bickford of West Des Moines

We began our quest into senior living because of our love for our beloved mother, Mary Bickford, whose needs became too great for us to manage.  As we researched senior living options, we were shocked at our findings.  The options offered too much or too little — none met her needs and nothing felt like home.  Since we couldn't find what we wanted, we decided to create what we needed.  Our main desire was to create a place that helped her achieve an equivalent peace and happiness that she had earlier in her life.

We understand that selecting a senior living community for your loved one is one of the toughest decisions that you will ever face. We will work with you to ensure that the transition is as easy and comfortable as possible. Whether your loved one is at home, in the hospital or even in another state, we can work with your hospital, insurance company, and doctor to make your difficult decision easier on you and your family.  Aging can be difficult — but we've also seen the beauty in aging.  Our mother's happiness inspired us.  We created Bickford for her and now we're devoted to serving...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Bickford of West Des Moines

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Bickford of West Des Moines

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site

Meals & Dining

Meals provided
Restaurant style dining
Low / no sodium

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units

Community Amenities

Memory care services

Wander guard or similar system available
Secured community
Designed specifically to accommodate memory loss

Transporation & parking

Resident parking available
Transportation at cost

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Central fireplace




Cats allowed
Dogs allowed

Recreational areas

Piano or organ
Raised garden beds

On-site dining options

Private dining room


Devotional activities on-site
Live well programs
Day trips and outings

Reviews for Bickford of West Des Moines


(18 reviews)

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Care services




Meals & dining




Value for cost



Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-18 of 18 reviews
August 12, 2021
anonymous - Child of resident/client
Hope for the best, but keeps your eyes open

Everybody there has been really nice, there are some parts of the community that is very clean and other parts not as clean. Sometimes when we visit our loved ones they have cob webs in the corner of their room, and the toilet isn't always clean. Both our loved one really enjoy the meals and dining service, and when we do stop by there is always something going on for the residents. Overall we have been very happy but there could be room for improvement with the communication, sometimes it is a hit or miss with the head nurse.

December 3, 2020
Anonymous - Toured community

Beautiful facility. Great front porch and courtyard. Room size good. Not too big or overwhelming. Activities include exercise (some in chair), bingo, WII and crafts. Private dining room where families can have a meal. Would want a studio. Able to do 2-person transfers. $8000 per month. Has GRIT tv station. Offers a retreat room to allow time for move in. 30 day trial.

November 27, 2020
Anonymous - Toured community

Beautiful facility. Great front porch and courtyard. Room size good. Not too big or overwhelming. Activities include exercise (some in chair), bingo, WII and crafts. Private dining room where families can have a meal. Would want a studio. Able to do 2-person transfers. $8000 per month. Has GRIT tv station.

August 17, 2020
Patricia - Loved one of resident/client
Verified Review
Highly Recommend

I would highly recommend it. My mom is happy there. I believe she is well taken care of. They have a lot of great activities. I have been happy with them and so has she. My mom likes the food. They have different floor plans to choose from. My mom has a one-bedroom.

June 15, 2020
Daniel - Loved one of resident/client
Verified Review
Home like feel

Bickford of West Des Moines is a little smaller size community, and has a home like feel. The food is good. The staff is good. The rooms are on the small side which is common in senior living. They have outdoor space for the residents.

May 8, 2020
Jeff Bowlsby - Loved one of resident/client
Verified Review
Good value, good care in West Des Moines at Bickford

My dad is not a joiner, the staff does their best to encourage him to participate in activities. The price for the area is pretty good, other places in the area are a lot higher. I like the smaller setting. I feel he gets more personalized care. The staff is wonderful. Food is not that great, they are having a hard time keeping a chef but they are working on it. It's nice that they are on one level so during the quarantine I can go to stand by his window and visit with him.

August 7, 2019
Anonymous - Loved one of resident/client

this place is a joke. the administer is never there and when she is, she is locked behind her office. the head nurse is a joke. she has a very bad bedside manner and doesn't seem to know what she is doing. most the time the staff can't be bothered. I would stay as far away from here as you can. house keeping is horrible.

December 14, 2018
Anonymous - Toured community

Another great tour. Very help and makes the decision somewhat difficult to make. Just a couple of things that will make our decision one way or the other.

November 2, 2018
Anonymous - Toured community

Seem very caring. Lacks natural light and decor is a bit dark and tired . Feels depressing

June 23, 2018
Anonymous - Toured community

The director, [Name removed], was very kind and knowledgeable. The facility, however, was dark and not cheerful. The rooms were very small and a bit dingy. A small facility. It could be a good solution for some, but not what I was looking for for my mother.

November 30, 2017
Anonymous - Toured community
Verified Review
Very Isolated

While looking at various options for my loved one, we toured this facility. The feeling kind of has a traditional nursing home atmosphere. They called it a memory care but there seemed to be no designated area for memory care. We also didn’t seem people out and about which made it seem very isolated. My loved one would have to walk a long way to go to eat her meals and she is not much of a walker. The also seemed to be very pushy and wanted us to sign papers that day. Of course we went ahead and selected a different property.

March 13, 2017
Anonymous - Toured community
Verified Review
Care and attention

I toured this community for care. I was happy with the cleanliness of the community and the staff would answer my questions on the care that is offered. The menu was appealing. They do have activities for the residents. I would recommend families to see for themselves what this community can offer a loved one.

December 6, 2016
Anonymous - Loved one of resident/client
Verified Review
The Right Place For Mom

I am happy with the staff they are very nice. Mom is doing really well and adjusting. they are really good there, if the residents don't come out they knock on their door and invite them to meals or activities so they know, its very helpful when you have dementia. The food is good and mom is not losing weight and eating well. They have things all day long like exercise, crafts, play bingo, different card games a lot more. I like it because it is smaller and not as many residents, more interaction and all on one level. It's easy for mom to get around.

December 2, 2016
Anonymous - Toured community
Verified Review
Very friendly staff!!

I enjoyed my tour very much of this community, it was only three minutes walking distance from my house and a very convenient location. The staff was very professional and welcoming to my mother and I. I loved the fact that they where willing to work with local programs and rehabs to make sure my mom would get all of the help that she would need. Unfortunately they did not have any openings for my mother at the time so I had to choose a different facility.

August 25, 2016
Anonymous - Loved one of resident/client
Verified Review
The entire staff are very friendly and easy to get along with!!!

They offer a variety of activities Monday through Friday. I would like to see some activities on the weekend. The food looks good and smells good. The chef is willing to assist in anyway they can. They have done a good job of accommodating her diet. The community is clean and I have already recommended this community. I would also recommend A Place for Mom.

July 20, 2016
Anonymous - Toured community
Verified Review
I Enjoyed My Tour Of This Community

My tour of this facility went pretty well. I met with head of the administration, and he was very kind and informative. From what I saw the community appeared to be well maintained. The staff was nice and friendly as well. It was a very nice tour.

June 19, 2016
Anonymous - Toured community

First one. My on line look: Space looked small and tight. But after I was their it was cozy like a home. Staff had been with them long term. Heidi was very helpful to me to understand the process. I liked it as it felt like a home.

April 20, 2016
Anonymous - Resident/client

I would NEVER recommend this place. I stayed there for about a month: 1. The room call buttons either often didn't work, or they often didn't show up to answer them (even when they saw I was seriously sick!). 2. They forgot my meals 3 times ( I got the meals in my room). 3. It took 2 weeks for them to present my paperwork to sign, and answer my questions (on basics like when are meals, laundry done, etc). I requested that info often. 4. Many times, I requested copies of all the papers I had signed. A couple of days before I left, they only gave me some of those copies. 5. My bill was incorrectly calculated. 6. Numerous other incidences, for which I got constant lack of communication and many excuses, from the local and corporate staff. 7. There were a few GOOD things: Very clean, and fabulous homemade meals by the 2 chefs!

Neighborhood around Bickford of West Des Moines

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Frequently Asked Questions about Bickford of West Des Moines

Bickford of West Des Moines offers Studio and 1 Bedroom. Learn more.

Bickford of West Des Moines has received an average review rating of 3.8 based on 18 reviews. See all reviews.

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