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Bickford of Urbandale

5915 Sutton Place, Urbandale, IA 50322

8.0
Review score
24 reviews
Add review
8.0
Review score
24 reviews
5 star
41%
4 star
38%
3 star
21%
2 star
0%
1 star
0%
See all reviews
6.4
Review score
931 reviews
53 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Bickford of Urbandale
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Joel
-
Family/friend
5.0
Nice community, with a friendly and helpful staff! Wish it would have worked out!
Due to our loved ones health she was unable to use the facilities that were offered at Bickford of Urbandale, however based on the experience we had with the community we would recommend them to other families.

About the facility
Bickford of Urbandale

At Bickford, we believe the golden years should be golden. Your loved one will be immersed in a world of homemade culinary delights, continuous caregiver companionship, and a myriad of enjoyable social engagements.

Our commitment to their best life is unwavering, powered by our renowned HigherPath senior health model. This proactive approach champions better care for better outcomes, not just waiting for something bad to happen. And, judging by our resident satisfaction levels — which are a staggering two times the industry average — we're definitely on the right track.

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

On-site primary care
High-performing care network
Interdisciplinary care meetings
Integrated health records
Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Bickford of Urbandale

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at Bickford of Urbandale

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Bickford of Urbandale Community Exterior
Bickford of Urbandale

5915 Sutton Place, Urbandale, IA 50322

Woodlands Creek Senior Living community exterior
Woodlands Creek Senior Living

12675 Woodlands Pkwy, Clive, IA 50325

Independence Village of Waukee community entrance
Independence Village of Waukee

1650 SE Holiday Crest Circle, Waukee, IA 50263

MorningStar Assisted Living & Memory Care at Jordan Creek in-unit ktichen
MorningStar Assisted Living & Memory Care at Jordan Creek

525 South 60th St., West Des Moines, IA 50266

8.0
Review score
24 reviews
8.0
Review score
24 reviews
5 star
41%
4 star
38%
3 star
21%
2 star
0%
1 star
0%
9.7
Review score
60 reviews
9.7
Review score
60 reviews
5 star
53%
4 star
32%
3 star
10%
2 star
3%
1 star
2%
9.6
Review score
126 reviews
9.6
Review score
126 reviews
5 star
65%
4 star
26%
3 star
6%
2 star
2%
1 star
1%
9.3
Review score
20 reviews
9.3
Review score
20 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

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Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Bickford of Urbandale

8Review score24 reviews
8.0
Review score
24 reviews
5 star
41%
4 star
38%
3 star
21%
2 star
0%
1 star
0%
Bickford Senior Living
6.4
Review score931 reviews53 communities
Write a review
A Place for Mom has scored Bickford of Urbandale with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bickford of Urbandale has 24 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.2
Care Services
4.0
Staff
4.0
Meals & Dining
4.5
Activities
4.0
Value for Cost
4.1
A Place for Mom has scored Bickford of Urbandale with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bickford of Urbandale has 24 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Bickford Senior Living
6.4
Review score931 reviews53 communities
Logo for Bickford Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Joel - Family/friend
Assisted Living
January 3, 2024
5.0
Verified Review
Nice community, with a friendly and helpful staff! Wish it would have worked out!
Due to our loved ones health she was unable to use the facilities that were offered at Bickford of Urbandale, however based on the experience we had with the community we would recommend them to other families.
Cleanliness
5
Friendliness
5
Staff
5
Anonymous - Family/friend
Assisted Living
May 19, 2021
3.0
Verified Review
Okay, but Think Twice
There is nothing horribly wrong, but I would look elsewhere. It is not set up for handicap people, especially someone in a wheelchair or powerchair it isn't accessible for them. If you don't need to work with the nurse, the staff is pretty good to work with. Sometimes the nurse is good to work with and other times she is not. The memory care seems to be in with the general population and they are not in their own unit.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
3
anonymous - Toured community
Assisted Living
May 13, 2021
5.0
Verified Review
Tour of Bickford
We toured Bickford of Urbandale and really liked the facility. My loved one is much younger so we were looking for a place that had a younger crowd which is why we did not choose this facility.
JG - Family/friend
Assisted Living
March 4, 2021
5.0
Verified Review
the perfect place for you loved one.
My friend loves the food and they have choices and the variety is good. The community is cozy and a down-home feeling. The staff has been here for a long time. I would recommend this community to others
Cleanliness
4
Friendliness
5
Care Services
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
November 2, 2018
3.0
Very caring. Very dark facility. Desperate need more natural light
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
August 11, 2017
3.0
Verified Review
More of a old nursing home feel
The staff was great at this location very attentive and caring. The place looked good very clean but the rooms gave the feeling of an old nursing home feel. Very sterile nothing that made you feel welcome. and comfortable.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
July 26, 2017
4.0
Verified Review
Mom is Doing Just Fine in This Community
My mother is doing here in this community. She is receiving great care, and I'am comfortable with her move here. She is still adjusting a bit, but overall all is well. I know she is safe, and in good hands. The staff is great, they are always kind when I visit, and have been helpful when needed. They do a good job with the cleanliness around the community. They provide nice meals, and have great activities offered. She loves to play, and enjoys sitting out on the front patio. This is a lovely community, and I would recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
July 26, 2017
4.0
Verified Review
A good tour
This community looked clean and well maintained when we visited. The person that took us on tour was nice. This community did not offer the care my loved one required at the time we were looking.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
June 5, 2017
4.0
Verified Review
Our second choice!!
We seriously considered Bickford when we toured it. It is a nice place and the tour guide was friendly. What held us back was that they offered the same level of care as Edencrest, but at a higher price. Also, we knew my mother in law would need more care than they could give.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
May 17, 2017
5.0
Verified Review
A great experience
My husband was only at the community a few days. The staff at Bickford were supportive, helpful and took care of everything. They encouraged him to participate in some of the daily activities. The community is clean and I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
April 21, 2017
4.0
Verified Review
I also toured...
I took a few tours with one being Bickford of Urbandale. This place was nice, it was clean and everyone from the most part was friendly. Some of the places, though, would not call me back after they evaluated my mother which was very discouraging.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
March 23, 2017
5.0
Verified Review
Good impression
I toured this community when we were looking for my mother-in-law. It was a nice community and I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
March 6, 2017
4.0
Verified Review
A Work in Progress, but Overall A Good Community
My father is still adjusting to this community, but overall it is a nice facility. They have a good staff here. I know he is in good hands, and receiving good care. There activities available for the residents when they are ready to participate. He is adjusting to meals they serve. It has been a good experience, and I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
January 18, 2017
4.0
Verified Review
My next choice!
The Bickford of Urbandale was in my top 2 choices. It was a very nice place with friendly people and comparable to the other places I was looking at. Ther staff were all very friendly and welcoming.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
December 20, 2016
5.0
Verified Review
Outstand Care
I was very happy with the great care that was received here. The staff was wonderful and very nice. They activities have been offer. The community is clean and they have a nice menu to choose from. I would highly recommend this community to other families for outstanding care and value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
April 8, 2016
4.0
Verified Review
Friendly people, and good activities!
Overall our experience with Bickford of Urbandale has been a good one! It's a nice looking, clean place and the people all seem very friendly. They have a great activities program, and really keep the residents busy! The only real issue I've noticed is some occasional clothing mix-ups with the laundry service.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 16, 2015
4.5
Verified Review
So far they are doing a very good job.
So far they are doing a very good job. It's kept pretty clean. They call me about any incident. The food is really the only thing that is an issue. We went and ate dinner with her, and it was a corn dog and canned beets and tater tots. They only have private rooms, and it's a nice room. The people are wonderful, super friendly and nice, and they go out of their way to do so. They do arts and crafts, and even have musicians come in. I like the concept that they have with all the different levels of care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4.5
Activities
5
anonymous - Toured community
Memory Care
December 29, 2014
3.5
Verified Review
It is sort of like an old fashioned small community.
This community was friendly, but when I first walked up, somehow I walked to the wrong door and noticed that things were hanging from the ceiling outside. It was not well kept up. It is sort of like an old fashioned small community. It is a little bit older than other communities. It was not bad, but not what we were looking for.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Memory Care
December 4, 2014
5.0
Verified Review
It's really, really, super here.
It's really, really, super here. They have a lot of entertainment to keep them busy. Everyone has been really, really, nice. It's a nice unit, I like the little apartment. The food is really good. I liked the building and the staff. I liked that there was a lot of activity here, some of the places I looked at, there wasn't really anyone around.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 13, 2014
4.0
Verified Review
mom feels safe and happy
It is a great facility and a wonderful place to have my mom. Right now their director just left on maternity leave, as has one of their nurses, so there is an issue with the consistency not being there right now, and that is making it more difficult than it would otherwise be for mom to get adjusted. They do have great food, the staff is super friendly, and mom feels safe and happy there.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3
Activities
3
Viewing 1-20 out of 24 reviews

Amenities
at Bickford of Urbandale

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Bath Tubs
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Activities

  • Activities Off-site
  • Activities On-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite

Neighborhoods
around Bickford of Urbandale

See what the neighborhood has to offer and what’s nearby:
Bickford of Urbandale in google map

Frequently Asked Questions
about Bickford of Urbandale

Bickford of Urbandale offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Bickford of Urbandale 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (515) 331-3000 to reach a resident at Bickford of Urbandale.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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