Bickford of Urbandale

5915 Sutton Place, Urbandale, IA 50322


Bickford of Urbandale Community Exterior

About the community Bickford of Urbandale

We began our quest into senior living because of our love for our beloved mother, Mary Bickford, whose needs became too great for us to manage.  As we researched senior living options, we were shocked at our findings.  The options offered too much or too little — none met her needs and nothing felt like home.  Since we couldn't find what we wanted, we decided to create what we needed.  Our main desire was to create a place that helped her achieve an equivalent peace and happiness that she had earlier in her life.

We understand that selecting a senior living community for your loved one is one of the toughest decisions that you will ever face. We will work with you to ensure that the transition is as easy and comfortable as possible. Whether your loved one is at home, in the hospital or even in another state, we can work with your hospital, insurance company, and doctor to make your difficult decision easier on you and your family.  Aging can be difficult — but we've also seen the beauty in aging.  Our mother's happiness inspired us.  We created Bickford for her and now we're devoted to serving...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Bickford of Urbandale

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Bickford of Urbandale

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Vegetarian

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered

Community Amenities

Memory care services

Wander guard or similar system available
Secured community
Designed specifically to accommodate memory loss

Transporation & parking

Resident parking available
Transportation at cost

Common areas

Outdoor common areas
Indoor common areas

Services

Beautician

Pets

Cats allowed
Dogs allowed

Activities

Devotional activities on-site
Devotional activities offsite
Activities on-site
Activities off-site

Reviews for Bickford of Urbandale

4.1

(23 reviews)

Write a Review

Cleanliness

4.2

Care services

4.0

Staff

3.0

Meals & dining

4.5

Activities

4.0

Value for cost

4.1

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1-20 of 23 reviews
3.0
May 19, 2021
Anonymous - Child of resident/client
Verified Review
Okay, but Think Twice

There is nothing horribly wrong, but I would look elsewhere. It is not set up for handicap people, especially someone in a wheelchair or powerchair it isn't accessible for them. If you don't need to work with the nurse, the staff is pretty good to work with. Sometimes the nurse is good to work with and other times she is not. The memory care seems to be in with the general population and they are not in their own unit.


5.0
May 13, 2021
anonymous - Toured community
Tour of Bickford

We toured Bickford of Urbandale and really liked the facility. My loved one is much younger so we were looking for a place that had a younger crowd which is why we did not choose this facility.


5.0
March 4, 2021
JG - Friend of resident/client
Verified Review
the perfect place for you loved one.

My friend loves the food and they have choices and the variety is good. The community is cozy and a down-home feeling. The staff has been here for a long time. I would recommend this community to others


3.0
November 2, 2018
Anonymous - Toured community

Very caring. Very dark facility. Desperate need more natural light


3.0
August 11, 2017
Anonymous - Toured community
Verified Review
More of a old nursing home feel

The staff was great at this location very attentive and caring. The place looked good very clean but the rooms gave the feeling of an old nursing home feel. Very sterile nothing that made you feel welcome. and comfortable.


4.0
July 26, 2017
Anonymous - Loved one of resident/client
Verified Review
Mom is Doing Just Fine in This Community

My mother is doing here in this community. She is receiving great care, and I'am comfortable with her move here. She is still adjusting a bit, but overall all is well. I know she is safe, and in good hands. The staff is great, they are always kind when I visit, and have been helpful when needed. They do a good job with the cleanliness around the community. They provide nice meals, and have great activities offered. She loves to play, and enjoys sitting out on the front patio. This is a lovely community, and I would recommend it.


4.0
July 26, 2017
Anonymous - Toured community
Verified Review
A good tour

This community looked clean and well maintained when we visited. The person that took us on tour was nice. This community did not offer the care my loved one required at the time we were looking.


4.0
June 5, 2017
Anonymous - Toured community
Verified Review
Our second choice!!

We seriously considered Bickford when we toured it. It is a nice place and the tour guide was friendly. What held us back was that they offered the same level of care as Edencrest, but at a higher price. Also, we knew my mother in law would need more care than they could give.


5.0
May 17, 2017
Anonymous - Loved one of resident/client
Verified Review
A great experience

My husband was only at the community a few days. The staff at Bickford were supportive, helpful and took care of everything. They encouraged him to participate in some of the daily activities. The community is clean and I would recommend it.


4.0
April 21, 2017
Anonymous - Toured community
Verified Review
I also toured...

I took a few tours with one being Bickford of Urbandale. This place was nice, it was clean and everyone from the most part was friendly. Some of the places, though, would not call me back after they evaluated my mother which was very discouraging.


5.0
March 23, 2017
Anonymous - Toured community
Verified Review
Good impression

I toured this community when we were looking for my mother-in-law. It was a nice community and I would recommend it.


4.0
March 6, 2017
Anonymous - Loved one of resident/client
Verified Review
A Work in Progress, but Overall A Good Community

My father is still adjusting to this community, but overall it is a nice facility. They have a good staff here. I know he is in good hands, and receiving good care. There activities available for the residents when they are ready to participate. He is adjusting to meals they serve. It has been a good experience, and I would recommend this community.


4.0
January 18, 2017
Anonymous - Toured community
Verified Review
My next choice!

The Bickford of Urbandale was in my top 2 choices. It was a very nice place with friendly people and comparable to the other places I was looking at. Ther staff were all very friendly and welcoming.


5.0
December 20, 2016
Anonymous - Loved one of resident/client
Verified Review
Outstand Care

I was very happy with the great care that was received here. The staff was wonderful and very nice. They activities have been offer. The community is clean and they have a nice menu to choose from. I would highly recommend this community to other families for outstanding care and value.


4.0
April 8, 2016
Anonymous - Loved one of resident/client
Verified Review
Friendly people, and good activities!

Overall our experience with Bickford of Urbandale has been a good one! It's a nice looking, clean place and the people all seem very friendly. They have a great activities program, and really keep the residents busy! The only real issue I've noticed is some occasional clothing mix-ups with the laundry service.


4.5
March 16, 2015
Anonymous - Loved one of resident/client
Verified Review
So far they are doing a very good job.

So far they are doing a very good job. It's kept pretty clean. They call me about any incident. The food is really the only thing that is an issue. We went and ate dinner with her, and it was a corn dog and canned beets and tater tots. They only have private rooms, and it's a nice room. The people are wonderful, super friendly and nice, and they go out of their way to do so. They do arts and crafts, and even have musicians come in. I like the concept that they have with all the different levels of care.


3.5
December 29, 2014
Anonymous - Toured community
Verified Review
It is sort of like an old fashioned small community.

This community was friendly, but when I first walked up, somehow I walked to the wrong door and noticed that things were hanging from the ceiling outside. It was not well kept up. It is sort of like an old fashioned small community. It is a little bit older than other communities. It was not bad, but not what we were looking for.


5.0
December 4, 2014
Anonymous - Loved one of resident/client
Verified Review
It's really, really, super here.

It's really, really, super here. They have a lot of entertainment to keep them busy. Everyone has been really, really, nice. It's a nice unit, I like the little apartment. The food is really good. I liked the building and the staff. I liked that there was a lot of activity here, some of the places I looked at, there wasn't really anyone around.


4.0
November 13, 2014
Anonymous - Loved one of resident/client
Verified Review
mom feels safe and happy

It is a great facility and a wonderful place to have my mom. Right now their director just left on maternity leave, as has one of their nurses, so there is an issue with the consistency not being there right now, and that is making it more difficult than it would otherwise be for mom to get adjusted. They do have great food, the staff is super friendly, and mom feels safe and happy there.


5.0
August 20, 2014
Loved One - Loved one of resident/client
Verified Review
They are working well.

They are working well. I don't have any complaints so far. We haven't had a whole lot of experience with it, but so far it's going well.


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Bickford of Urbandale offers Studio and 1 Bedroom. Learn more.

Bickford of Urbandale has received an average review rating of 4.1 based on 23 reviews. See all reviews.

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