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Heartis Suwanee

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4055 Suwanee Dam Rd, Suwanee, GA 30024

9.0
Review score
24 reviews
Add review
9.0
Review score
24 reviews
5 star
59%
4 star
29%
3 star
4%
2 star
4%
1 star
4%
See all reviews
8.7
Review score
3266 reviews
95 facilities
For pricing & availability:
(866) 374-4058
Heartis Suwanee
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Heartis Suwanee community exterior
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Barb B
-
Resident/client
5.0
highly recommend
They are incredibly good at remembering names and always friendly. They also have answers for ones questions and so willing to take the time to be helpful. I would certainly recommend Heartis Suwanee to others looking.

About the facility
Heartis Suwanee

Find full retirements at Heartis Suwanee with options for independent living, assisted living, and memory care. Located in Suwanee, Georgia, this community’s inviting, complex-style campus showcases modern interiors and lies near Suwanee Town Center with lots to enjoy.

Community amenities and services

This community was designed with your loved one’s safety and well-being in mind. Knowledgeable staff, 24-hour emergency call systems, personalized assistance with activities of daily living (ADLs), and person-centered memory care create an optimal care environment for all residents. Heartis Suwanee also offers maintenance-free apartments with weekly housekeeping and laundry services as well as scheduled transportation.

With an elegant atmosphere and chef-prepared meals, residents can dine in a restaurant-style setting in the comfort of their own home. Entrées are made to order with anytime dining, and grab-and-go items are also available at the community’s on-site bistro and coffee bar.

After a fresh meal, residents have ample ways to spark their interests and do as they please. Unwind with a drink at the bar lounge during happy hour, get creative in the art studio, watch favorite films in the theater, join exercise classes in the fitness center, stroll along landscaped walking paths, or explore your surroundings with assistance from the community’s concierge service.

Living...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Heartis Suwanee

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heartis Suwanee

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Heartis Suwanee community exterior
Heartis Suwanee

4055 Suwanee Dam Rd, Suwanee, GA 30024

Delmar Gardens of Gwinnett
Delmar Gardens of Gwinnett

3100 Club Dr, Lawrenceville, GA 30044

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Arbor Terrace Hamilton Mill

3581 Braselton Highway, Dacula, GA 30019

The Memory Center Atlanta community exterior
The Memory Center Atlanta

12050 Findley Rd, Johns Creek, GA 30097

9.0
Review score
24 reviews
9.0
Review score
24 reviews
5 star
59%
4 star
29%
3 star
4%
2 star
4%
1 star
4%
9.4
Review score
28 reviews
9.4
Review score
28 reviews
5 star
71%
4 star
18%
3 star
11%
2 star
0%
1 star
0%
9.4
Review score
32 reviews
9.4
Review score
32 reviews
5 star
69%
4 star
22%
3 star
0%
2 star
3%
1 star
6%
9.2
Review score
20 reviews
9.2
Review score
20 reviews
5 star
80%
4 star
10%
3 star
0%
2 star
5%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Amenities
at Heartis Suwanee

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Professional Chef
  • Vegan
  • Gluten-free
  • Vegetarian
  • No Sugar
  • Guest Meals
  • Organic
  • Restaurant Style Dining
  • Low / No Sodium
  • International Cuisine
  • Room Service
  • Meals Provided
  • Kosher

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Full kitchen
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Computer or Media Center
  • Library
  • Barber Shop
  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Outside Patio
  • Meeting Room
  • Outdoor Common Areas

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Game Room
  • Piano or Organ
  • Swimming Pool
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Catholic Services
  • Other Religious Services
  • Water Aerobics
  • Activities Off-site
  • Gardening Club
  • Yoga / Chair Yoga
  • Dances
  • Brain fitness / Dakim
  • Wine Tasting
  • Holiday Parties
  • Day Trips and Outings
  • Mormon/LDS Services
  • Intergenerational Programs
  • Happy Hour
  • Protestant Services
  • Pet-focused Programs
  • Cooking Classes
  • Birthday Parties
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Art Classes
  • Community Service Programs
  • Jewish Services
  • Stretching Classes
  • Activities On-site
  • Wii Bowling
  • Live Well Programs
  • Trivia Games
  • Devotional Activities Offsite
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Live Musical Performances

Reviews

for Heartis Suwanee

9Review score24 reviews
9.0
Review score
24 reviews
5 star
59%
4 star
29%
3 star
4%
2 star
4%
1 star
4%
Write a review
A Place for Mom has scored Heartis Suwanee with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Heartis Suwanee has 24 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.9
Friendliness
4.8
Care Services
4.3
Staff
4.6
Meals & Dining
4.4
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Heartis Suwanee with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Heartis Suwanee has 24 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Logo for Integral Senior Living Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
John A - Family/friend
Assisted Living
February 14, 2024
3.0
Verified Review
Peace of mind
Right now, most likely due to staff changes, their internal communication between employees needs to improve. But, my mother is happy, and is being well taken care of.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Barb B - Resident/client
Independent Living
January 9, 2024
5.0
Verified Review
highly recommend
They are incredibly good at remembering names and always friendly. They also have answers for ones questions and so willing to take the time to be helpful. I would certainly recommend Heartis Suwanee to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Melanie - Family/friend
Assisted Living
November 17, 2023
5.0
Verified Review
HEARTIS feels like Home
HEARTIS at Suwanee still looks like a brand new facility! Beautifully designed and spacious apartments. The community common areas are delightfully decorated and warm enjoyable spaces! The chef features fine dining restaurant quality meals that residents and families all enjoy! Friendly and caring staff all around from Executive Leadership, Medical Staff all the way to the care team! Highly recommended and a very happy resident now resides there and calls HEARTIS ... Home!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Resident/client
Independent Living
August 30, 2023
5.0
Verified Review
When it's time to relax and get back to you
I am currently a resident at Heartis Suwanee and everything here has been great for me so far. The cleanliness and friendliness are great. The staff are very helpful and friendly. The value for cost is great. I would highly recommend Heartis Suwanee to family and friends.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 2, 2023
4.0
Verified Review
Review for Heartis Suwanee
Management has been wonderful. The campus is clean, bright, modern. There are not enough activities for friendship building, the residents don't seem to be very active or friendly. Staff will openly gossip and use names with other residents. We picked this community because of the location and cost.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
4
Anonymous - Family/friend
Memory Care
May 25, 2023
1.0
Verified Review
Tour experience
I think that I would rate Heartis memory care management as the worst memory care management that I've experienced. It has some good employees but overall, because of the management team, it isn't a good place for seniors who need memory care at all. The only good thing about Heartis was that compared to [facility name removed], there were less hospitalizations due to UTI's and it was acceptably clean compared to [facility name removed], which smelled like urine about 5 years ago when my loved ones resided there.
Response from Heartis Suwanee
May 26, 2023
Hello we appreciate your feedback and would like to understand your experience. Would you please give me a call at 832-381-6421. Thank you
Dr. M Golden - Resident/client
Assisted Living
May 23, 2023
5.0
Verified Review
Review for Heartis Suwanee
My decision was based 80% on the smiles and mood of residents. When I moved here, it quickly felt at"Home". Recommend highly because if there is an issue, they own it, and fix as soon as possible.Go visit, at lunch time. Ask a resident. It is Home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
May 18, 2023
4.0
Verified Review
Our experience at Heartis Suwanee
Heartis Suwanee is very clean. The amenities are nice. No Covid vaccination was a big plus for us. Food and food service has been extremely disappointing. Very long hallways are difficult to navigate for many independent living residents. Significant, unexpected, off-cycle price increase was not appreciated and no change in services or quality for the $$. Apartment sizes and accommodations are above average with what we saw elsewhere.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
3
Edward - Resident/client
Independent Living
April 28, 2023
5.0
Verified Review
Heartis Suwanee review
I live here and what I like most is the location, the privacy and my apartment design. It has high ceilings, good lighting and good security. I just finished 35 rounds of radiation and rounds of chemo therapy for throat cancer and the kitchen staff makes me 4 egg cheese omelets. That is about all I can eat right now along with ice cream. I have stayed in four communities and Heartis Suwanee is a step above all the rest.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
2
Anonymous - Family/friend
Assisted Living
April 20, 2023
5.0
Verified Review
Assisted Living at Heartis in Suwanee
My stepfather was at Arbor Terrace for the initial 2 months and then moved to Heartis for last 6 months. He moved to Georgia from Maryland because cost of assisted living was less expensive in Georgia. Heartis is a beautiful newer facility. Very clean and staff are very friendly and caring. I loved the place. Food was very good too. Overall a very good feeling place! Arbor Terrace was also very nice but due to distance for family to travel to visit him- we decided to move him to Suwanee. My stepfather's health deteriorated quickly and was unable to get along on his own and ended up in the hospital and rehab for long periods. He never really had the opportunity to get out of his room at Heartis and enjoy people and activities. If he was at Heartis longer as a normal assisted living resident- we could evaluate better. It is a great place if you are able to care for yourself more. His level care increased quickly and the staff tried very hard to meet his needs. My major observation about all assisted living places is that as the level of care increases and resident becomes incapacitated - assisted living staff are stretched too thin to provide highest level of care. Also the design of most assisted living places is not conducive to elderly people. Long corridors - big hikes to the restaurant. Also rooms should never have carpet- difficult for wheelchairs. I would highly recommend Heartis but family must be prepared to help and supplement care as loved one demands more care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
October 21, 2022
5.0
Verified Review
Community Tour
I thought Heartis Suwanee was great - no problems that I saw. We were just able to find some perks at a different community - a bigger room in a brand new facility with a hydrotherapy pool. But Heartis Suwanee was a very nice place. No complaints based on our tour.
anonymous - Family/friend
Memory Care
September 13, 2022
5.0
Verified Review
Would Recommend. They do a really good job with memory care.
Especially compared to the community we came from, my loved one is getting very good care at Heartis and overall is doing well. They made the transition extremely easy and a very good experience for us, and they have provided a lot of support and follow-up. The facility is very clean and very modern. The aesthetic is maybe a little sterile in the common areas and could be homier. But they have great attention to detail and follow-up.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 5, 2022
4.0
Home
I would say that Heartis is very elegant in style. The staff is nice but does have room for improvement when it comes to caring for those higher level residents. The leadership has been very responsive to concerns and is willing to do what it takes to ensure that my loved one is well cared for.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Independent Living
April 15, 2022
4.0
Verified Review
Would Highly Recommend
We've been really happy with Heartis Suwanee. Mom seems to be happy there as well. The community and the folks there are very friendly. There are a lot of options for things to do. The only negative thing is the food has not been the best in taste and selection.
Cleanliness
5
Friendliness
5
Staff
4
Meals & Dining
3
Value for Cost
4
anonymous - Family/friend
Assisted Living
April 13, 2022
5.0
Verified Review
A place for your loved one to thrive
The staff members and their care services have been fabulous. The meals and dining experience has been great. Our loved one has never really been a joiner but the staff do a great job encouraging our loved one to participate in different activities. They have chair exercises, bingo, word games, movie nights and they take them out on their shuttle for sight seeing. The apartments are easily accessible with great closet space and a full refrigerator. Based on our experience so far we would recommend this community to others,
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 7, 2022
4.0
Verified Review
great staff
Our loved one seems to be enjoying the meals and dining service, we have had a couple meals ourselves and they are satisfying. We have been presented with a lot of different activities and when we first met with the activities director she is very thorough. The value for the money is right on par for what you are receiving.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
LS - Resident/client
Independent Living
March 24, 2022
4.0
Verified Review
Would Recommend
I have told my family and friends that this is exactly where I need to be. I am enjoying it. I go to bingo and the wine event they have. They provide a good variety of meals that I enjoy. The staff is warm and welcoming.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
4
Activities
4
Janet - Family/friend
Assisted Living
February 23, 2022
1.5
Verified Review
It is a Beautiful Community, That Fell Well Short of Services
I would tell others that my loved one has passed away and I have not received the billing I have requested via email and phone call, and in person multiple times. The medication was never correct, and it took several times in person from someone out of town to speak to this error, and it was never corrected. There was staffing storages, and during my loved one's stay there was turnover of upper management in the community.
Cleanliness
4
Friendliness
3
Care Services
0.5
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
0.5
anonymous - Family/friend
Independent Living
November 23, 2021
4.0
Verified Review
Heartis Suwanne review
Our experience is going fine right now, we are happy with our decision in choosing Heartis Suwanee community.
Donna - Family/friend
Independent Living
February 17, 2021
5.0
Verified Review
Highly recommend
We had a great experience with Heartis Suwanee. She was very happy here, it is a fairly new and beautiful facility. There is a lot of different areas to be, even during lock down they had a game room, library, lounge, etc. She did not feel closed in since she was able to go to these areas. Overall I would recommend this facility.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Heartis Suwanee
August 6, 2021
Donna, we value our residents, family friends, and family members and strive for 100% satisfaction! We are so happy to hear your experience with Heartis is a great one. Thank you for sharing your thoughts!
Viewing 1-20 out of 24 reviews

Neighborhoods
around Heartis Suwanee

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Heartis Suwanee

Heartis Suwanee offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heartis Suwanee 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 614-6601 to reach a resident at Heartis Suwanee.

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0%
Studio, 1bd, 2bd, Semi-Private
Celebration Village is a Masterpiece Senior Living Community that promotes individualized growth in older adults. We do this by facilitating areas of engagement through spiritual, intellectual, physical and social enrichment. Celebration Village Forsyth has 5 distinct neighborhoods: Active Adult...
Photo of Wickshire South Lee Buford

Wickshire South Lee Buford

4355 S Lee St, Buford, GA 30518
Starting at $X,XXX+ monthly
1.8
Review score
7 reviews
1.8
Review score
7 reviews
5 star
14%
4 star
29%
3 star
29%
2 star
14%
1 star
14%
Studio, 1bd, 2bd
Live life to the fullest in South Lee Buford. Select your apartment or cottage and make it your own. Each apartment has abundant natural light, space and kitchenettes. Cottages feature full-kitchens with up-to-date appliances. Sit on the porch of your cottage and connect with neighbors around the...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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