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Heartis Suwanee

4055 Suwanee Dam Rd, Suwanee, GA 30024
8.9
Review Score
21 reviews

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Heartis Suwanee community exterior
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Anonymous - Resident/client
5.0
When it's time to relax and get back to you

I am currently a resident at Heartis Suwanee and everything here has been great for me so far. The cleanliness and friendliness are great. The staff are very helpful and friendly. The value for cost is great. I would highly recommend Heartis Suwanee to family and friends.... Read more

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About the facility Heartis Suwanee

Find full retirements at Heartis Suwanee with options for independent living, assisted living, and memory care. Located in Suwanee, Georgia, this community’s inviting, complex-style campus showcases modern interiors and lies near Suwanee Town Center with lots to enjoy.

Community amenities and services

This community was designed with your loved one’s safety and well-being in mind. Knowledgeable staff, 24-hour emergency call systems, personalized assistance with activities of daily living (ADLs), and person-centered memory care create an optimal care environment for all residents. Heartis Suwanee also offers maintenance-free apartments with weekly housekeeping and laundry services as well as scheduled transportation.

With an elegant atmosphere and chef-prepared meals, residents can dine in a restaurant-style setting in the comfort of their own home. Entrées are made to order with anytime dining, and grab-and-go items are also available at the community’s on-site bistro and coffee bar.

After a fresh meal, residents have ample ways to spark their interests and do as they please. Unwind with a drink at the bar lounge during happy hour, get creative in the art studio, watch favorite films in the theater, join exercise classes in the fitness center, stroll along landscaped walking paths, or explore your surroundings with assistance from the community’s concierge service.

Living...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Heartis Suwanee is a community within Integral Senior Living Management Group properties. See all Integral Senior Living Management Group communities.

Pricing for Heartis Suwanee

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Heartis Suwanee

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Amenities at Heartis Suwanee

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Heartis Suwanee

Write a Review
8.9
Review Score
21 reviews

Review Score

21 reviews
8.9

Out of 10


5 star

58%

4 star

34%

3 star

0%

2 star

5%

1 star

5%

A Place for Mom has scored Heartis Suwanee with 8.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Heartis Suwanee has 21 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.8

Friendliness

4.7

Meals & Dining

4.2

Care Services

4.3

Activities

4.2

Staff

4.5

Value for Cost

4.1

Overall Experience
12
7
0
1
1
Date Submitted
7
8
16
Reviewer
4
16
1
0
Care Received
8
6
7
1-20 of 21 reviews
Sort by

5.0
Anonymous - Resident/client
Independent Living
August 30, 2023
Verified Review
When it's time to relax and get back to you

I am currently a resident at Heartis Suwanee and everything here has been great for me so far. The cleanliness and friendliness are great. The staff are very helpful and friendly. The value for cost is great. I would highly recommend Heartis Suwanee to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
August 2, 2023
Verified Review
Review for Heartis Suwanee

Management has been wonderful. The campus is clean, bright, modern. There are not enough activities for friendship building, the residents don't seem to be very active or friendly. Staff will openly gossip and use names with other residents. We picked this community because of the location and cost.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

2

Staff

4

Value for Cost

4


1.0
Anonymous - Loved one of resident/client
Memory Care
May 25, 2023
Verified Review
Tour experience

I think that I would rate Heartis memory care management as the worst memory care management that I've experienced. It has some good employees but overall, because of the management team, it isn't a good place for seniors who need memory care at all. The only good thing about Heartis was that compared to [facility name removed], there were less hospitalizations due to UTI's and it was acceptably clean compared to [facility name removed], which smelled like urine about 5 years ago when my loved ones resided there.

Response from Heartis Suwanee

May 26, 2023

Hello we appreciate your feedback and would like to understand your experience. Would you please give me a call at 832-381-6421. Thank you


5.0
Dr. M Golden - Resident/client
Assisted Living
May 23, 2023
Verified Review
Review for Heartis Suwanee

My decision was based 80% on the smiles and mood of residents. When I moved here, it quickly felt at"Home". Recommend highly because if there is an issue, they own it, and fix as soon as possible.Go visit, at lunch time. Ask a resident. It is Home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Independent Living
May 18, 2023
Verified Review
Our experience at Heartis Suwanee

Heartis Suwanee is very clean. The amenities are nice. No Covid vaccination was a big plus for us. Food and food service has been extremely disappointing. Very long hallways are difficult to navigate for many independent living residents. Significant, unexpected, off-cycle price increase was not appreciated and no change in services or quality for the $$. Apartment sizes and accommodations are above average with what we saw elsewhere.

Cleanliness

5

Friendliness

4

Meals & Dining

1

Care Services

4

Activities

3

Staff

4

Value for Cost

3


5.0
Edward - Resident/client
Independent Living
April 28, 2023
Verified Review
Heartis Suwanee review

I live here and what I like most is the location, the privacy and my apartment design. It has high ceilings, good lighting and good security. I just finished 35 rounds of radiation and rounds of chemo therapy for throat cancer and the kitchen staff makes me 4 egg cheese omelets. That is about all I can eat right now along with ice cream. I have stayed in four communities and Heartis Suwanee is a step above all the rest.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

2


5.0
Anonymous - Loved one of resident/client
Assisted Living
April 20, 2023
Verified Review
Assisted Living at Heartis in Suwanee

My stepfather was at Arbor Terrace for the initial 2 months and then moved to Heartis for last 6 months. He moved to Georgia from Maryland because cost of assisted living was less expensive in Georgia. Heartis is a beautiful newer facility. Very clean and staff are very friendly and caring. I loved the place. Food was very good too. Overall a very good feeling place! Arbor Terrace was also very nice but due to distance for family to travel to visit him- we decided to move him to Suwanee. My stepfather's health deteriorated quickly and was unable to get along on his own and ended up in the hospital and rehab for long periods. He never really had the opportunity to get out of his room at Heartis and enjoy people and activities. If he was at Heartis longer as a normal assisted living resident- we could evaluate better. It is a great place if you are able to care for yourself more. His level care increased quickly and the staff tried very hard to meet his needs. My major observation about all assisted living places is that as the level of care increases and resident becomes incapacitated - assisted living staff are stretched too thin to provide highest level of care. Also the design of most assisted living places is not conducive to elderly people. Long corridors - big hikes to the restaurant. Also rooms should never have carpet- difficult for wheelchairs. I would highly recommend Heartis but family must be prepared to help and supplement care as loved one demands more care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
October 21, 2022
Verified Review
Community Tour

I thought Heartis Suwanee was great - no problems that I saw. We were just able to find some perks at a different community - a bigger room in a brand new facility with a hydrotherapy pool. But Heartis Suwanee was a very nice place. No complaints based on our tour.


5.0
anonymous - Loved one of resident/client
Memory Care
September 13, 2022
Verified Review
Would Recommend. They do a really good job with memory care.

Especially compared to the community we came from, my loved one is getting very good care at Heartis and overall is doing well. They made the transition extremely easy and a very good experience for us, and they have provided a lot of support and follow-up. The facility is very clean and very modern. The aesthetic is maybe a little sterile in the common areas and could be homier. But they have great attention to detail and follow-up.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
August 5, 2022
Home

I would say that Heartis is very elegant in style. The staff is nice but does have room for improvement when it comes to caring for those higher level residents. The leadership has been very responsive to concerns and is willing to do what it takes to ensure that my loved one is well cared for.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Independent Living
April 15, 2022
Verified Review
Would Highly Recommend

We've been really happy with Heartis Suwanee. Mom seems to be happy there as well. The community and the folks there are very friendly. There are a lot of options for things to do. The only negative thing is the food has not been the best in taste and selection.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
April 13, 2022
Verified Review
A place for your loved one to thrive

The staff members and their care services have been fabulous. The meals and dining experience has been great. Our loved one has never really been a joiner but the staff do a great job encouraging our loved one to participate in different activities. They have chair exercises, bingo, word games, movie nights and they take them out on their shuttle for sight seeing. The apartments are easily accessible with great closet space and a full refrigerator. Based on our experience so far we would recommend this community to others,

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
April 7, 2022
Verified Review
great staff

Our loved one seems to be enjoying the meals and dining service, we have had a couple meals ourselves and they are satisfying. We have been presented with a lot of different activities and when we first met with the activities director she is very thorough. The value for the money is right on par for what you are receiving.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


4.0
LS - Resident/client
Independent Living
March 24, 2022
Verified Review
Would Recommend

I have told my family and friends that this is exactly where I need to be. I am enjoying it. I go to bingo and the wine event they have. They provide a good variety of meals that I enjoy. The staff is warm and welcoming.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

No data collected


1.5
Janet - Loved one of resident/client
Assisted Living
February 23, 2022
Verified Review
It is a Beautiful Community, That Fell Well Short of Services

I would tell others that my loved one has passed away and I have not received the billing I have requested via email and phone call, and in person multiple times. The medication was never correct, and it took several times in person from someone out of town to speak to this error, and it was never corrected. There was staffing storages, and during my loved one's stay there was turnover of upper management in the community.

Cleanliness

4

Friendliness

3

Meals & Dining

4

Care Services

0.5

Activities

4

Staff

3

Value for Cost

0.5


4.0
anonymous - Loved one of resident/client
Independent Living
November 23, 2021
Verified Review
Heartis Suwanne review

Our experience is going fine right now, we are happy with our decision in choosing Heartis Suwanee community.


5.0
Donna - Loved one of resident/client
Independent Living
February 17, 2021
Verified Review
Highly recommend

We had a great experience with Heartis Suwanee. She was very happy here, it is a fairly new and beautiful facility. There is a lot of different areas to be, even during lock down they had a game room, library, lounge, etc. She did not feel closed in since she was able to go to these areas. Overall I would recommend this facility.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

4

Response from Heartis Suwanee

August 6, 2021

Donna, we value our residents, family friends, and family members and strive for 100% satisfaction! We are so happy to hear your experience with Heartis is a great one. Thank you for sharing your thoughts!


5.0
Josephine Sturtz - Loved one of resident/client
Memory Care
September 23, 2020
Verified Review
Excellent for anyone that has elderly parents

I had looked at others places and I chose Heartus Suwanee because the staff was friendly, the place itself is beautiful, it is very clean, and the price was also comparable to others we saw. It is a wonderful place and I would recommend it to anyone. The room sizes from what I saw are very nice for one person. They also have other room sizes that you are able to choose from. I ate here in the dining room and the food was excellent, I would compare to any nice restaurant. My favorite part about the community would be that I feel she is safe and well taken care of here. Overall it is a beautiful place to be and anybody that can afford it should come to a place like this.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heartis Suwanee

October 7, 2020

Josephine, thank you so much for your kind words. It is our pleasure to partner with you to take care of your extended family and friend.


5.0
Linda Meyers - Loved one of resident/client
Memory Care
June 16, 2020
Verified Review
A really nice place.

My mother loves it there. She has a beautiful one bedroom unit with a balcony. It is a really nice place. It was brand new when my mom moved in. They have done a great job with Covid-19. The food is wonderful. My mom is in the Independent Livng.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heartis Suwanee

October 7, 2020

Thank you, Linda, for your kind words. We are thrilled that you and your mom choose Heartis Suwanee as her home.


5.0
Melinda - Loved one of resident/client
Memory Care
April 16, 2020
Verified Review
Good Choice for Memory Care

Heartis Suwanee has been very friendly and professional. They were great during the move in process. They have been working well to get him on a schedule. He only lived there for a few weeks before they had the quarantine for the Covid-19. They have been great about using Facetime so we can see that he is clean and being well cared for.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4

Response from Heartis Suwanee

October 7, 2020

Melinda, It is our pleasure to have had the opportunity to care for your husband. What a privilege to provide our support during his season of change. We send you blessings and well wishes!


Viewing 1-20 out of 21 reviews

Neighborhood around Heartis Suwanee

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Frequently Asked Questions about Heartis Suwanee

Heartis Suwanee offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Heartis Suwanee 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 614-6601 to reach a resident at Heartis Suwanee.

To reach a resident at Heartis Suwanee call: (770) 614-6601



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.