Atria North Point

My loved one and family had a great experience with Atria North Point. The community was very clean. Everyone is friendly. There are meals and activities provided to assist with socialization of the residents. Overall we would recommend the community to others for their loved ones.

Dining has been a problem. They keep getting a new chef. Some days it's great, some days it's horrible. We've had meetings here and discussed that with the staff. They are working on it for the better, and I feel like it could eventually be a 5/5. One of the most important things - and I'm sure this occurs at many facilities - is the cost is extremely high. They do annual increases for everyone at the same time (as opposed to when your contract is up for renewal), so you can have an increase before you've even been there a year. This year's increase of 15% is astronomical, and you have to fight to bring it down. Cleanliness petty good, and the woman who cleans my apartment is great. The other residents and the staff are very nice. The grounds are beautiful and suitable for walking. The facility is in a great location in Alpharetta. It's pet friendly. The activities are really good. We have an indoor pool with a water aerobics instructor, which I really love. One of the nicest things here is there is a washer and dryer in the apartment. After looking at about five different places, Atria North Point was definitely the best. They just need to work on the food and pricing.

North point is a good place for all back ground ,I came to north point to look for a place for my mom and it was a great experience for me and my mom and we like it. My mom is now living at north point.

I have been to this place to check my grandma and I found [name removed]who is the ED he has been helpful and the way my family were so thankful and appreciate how things are now since [name removed] he take over the place it's amazing . Thank you [name removed] for taking care of our family. God keep blessing you .

As far as like the community itself is very clean, but we have had a few issues with management and at times the staff members don't really seem motived to solving problems.

My father recently became an assisted living resident at Atria. The onboarding process was made much simpler with the help of [name removed]. She is a compassionate person with great response time and attention to detail. Making sure your family is comfortable and well informed is her number 1 priority. You can tell she takes great pride in her work. Thank you Emily and the Atria team!

They sell it as a extravagant cruise ship and it has not been on that level yet. The price they gave us was only good for the end of the year not 12 months. They have been promising that the pool would be working before my loved one moved in but has not been fixed and it's been about 6 months. They need more staff and more activities. The food has been up and down as far as quality and sometimes the food is bland. Sometimes the chicken is not cooked all the way so now my love done is afraid to get chicken. Sometimes it takes the staff a little long to get to some things or they will leave things inside of the unit too long.

Knowing [name removed] has been so uplifting in my life. She is so positive. She has made a great difference in my future. I thought my life was coming to an end. She has given me the strength and fortitude that I need to strive to get better. She has been so helpful to me. She is an inspiration in my life and makes me Happy! - [name removed], resident

I would not recommend Atria North Point based on our experience. There have been several Directors that have already left the community after having my loved one in the community for a brief amount of time, and this is concerning to me. There are three meals a day, and my loved one doesn't care for the food. We were told the community would provide restaurant-quality food with plates and on linens. Recently my loved one was served cold fish in a Styrofoam container and I ended up taking my loved one out to eat after seeing this.

This is a good place and we have been happy with our experience with Atria. We find the price is reasonable for what we are getting. I would recommend Atria to others for their loved ones. The communication with the staff has been good. There are three meals a day served to the residents and there are choices for the residents to choose from.

We went with Atria North Point mostly because of the value for the money. The apartment sizes here are really good. The location is great, the staff are wonderful, overall I think it s a great facility and I would recommend them to others. The only downfall is the elevator is very small and a lot of people have walkers so you do have to wait a while. I wish it was bigger but I think that is just how it was built.

Atria North Point is a friendly place with lots of activities. The staff are responsive to concerns and resolve any issues quickly. The grounds are pretty, so there are nice spaces to go for a walk. And the apartment is beautiful.

It's a clean, beautiful place. They offer a lot of activities. The staff are good overall. However, my loved one is not crazy about the food. She find is lacking in taste and variety, and they just serve things she would not normally eat.

Our loved ones think the food is great, they really love the food but the dining service is slow at times and a little unfriendly. One of the main points our loved one chose this community was their heated pool. However we recently found out that the heating element has been broken for 2 years which is upsetting.