The Springs of Vernon Hills

350 S Milwaukee Ave, Vernon Hills, IL 60061

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street view of The Springs of Vernon Hills

About the community The Springs of Vernon Hills

The Springs of Vernon Hills is located in northeast Illinois, near the colorful city of Chicago. We’re a member of the JEA senior living family and have over 30 years of experience in caring for seniors with Alzheimer’s and other dementia-related illnesses.

Our philosophy of care is simple: to care for each resident with dignity and respect and to embody that ideal in everything we do. We partner with top healthcare providers and industry leaders so that we can provide outstanding care for you or your loved one. In addition to providing robust memory care and respite care, we’re here to care for you. Family partnerships are important to us. We offer support groups, educational activities, and encourage your participation in community activities, meals, and more.

Community Services and Amenities

We take a unique approach to dementia care through the use of our Meaningful Moments program. It’s a family-centered concept which involves learning everything about residents, including their passions, careers, achievements, hobbies, families, and more. Our individualized technique allows us to engage and connect on a deep and personal level.

Residents of our community have full access to creative activities like art therapy, dancing, games, storytelling, and more. Exercise and pet visits are...

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Senior Living Options Offered

Memory care

Pricing for The Springs of Vernon Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Springs of Vernon Hills

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Kosher

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Air conditioned

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Transporation & parking

Resident parking available

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Central fireplace

Services

Beautician
Housekeeping
Laundry service / drycleaning

Languages spoken

Spanish

Primary language spoken by staff

English

Recreational areas

Piano or organ
Raised garden beds

Activities

Devotional activities on-site
Visiting chaplain or priest
Visiting rabbi
Catholic services

Reviews for The Springs of Vernon Hills

3.9

(21 reviews)

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Cleanliness

4.2

Care services

4.0

Staff

5.0

Meals & dining

5.0

Activities

4.0

Value for cost

4.0

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1-20 of 21 reviews
5.0
October 13, 2021
Al L - Toured community
My tour review

This community was really nice and our second choice for our loved one. our loved one just liked another community more than this one that happen to work out.


5.0
March 10, 2021
LEE SINGER - Sibling of resident/client
SPRINGS OF VERNON HILLS - EXTREMELY PROFESSIONAL

My sister was transferred to the Springs of Vernon Hills in [date removed], and from the very beginning , the staff, nurses, and administrators all greeted her with open arms, and with an extremely caring attitude. From the initial consultation, where we were educated and explained all of the protocols, to the day to day service and attention, my sister was treated with the utmost respect and compassion. Everyone we encountered, including the maintenance was approachable and happy to assist in any of our needs . On top of that, the food and amenities were outstanding ! I would highly recommend this facility !


5.0
October 19, 2020
Anonymous - Loved one of resident/client
Springs is the place

My wife stayed here for 9 months. During that time, I marveled at the quality of care that she received. First, the facility itself: It is clean, well-lit, wide hallways, comfortable rooms, well-maintained, and the food is good. There are places in the building where we could go for privacy, play music on their many DVD players, and sometimes merely watch the passing parade of people and vehicles. The enclosed garden was a welcome oasis of calm in the warm months. Most important: the staff. They were caring, well-versed in handling the difficulties of those with memory issues, informative, welcoming, and going above and beyond. It was quite a relief knowing that she was in good hands. I would recommend Springs of Vernon Hills for a loved one of yours that is dealing with dementia.


5.0
September 12, 2020
tmb - Loved one of resident/client
Very pleased with The Springs!

After visiting many facilities in the area, the Springs was by far our best option for a safe, loving, and engaging facility for our mom. The Springs is designed with memory care residents in mind and is very comfortable and home like. The wonderful staff is caring, friendly, and skilled. Management takes the necessary time and effort to understand each resident's unique needs, preferences, and personality. Planned activities are varied, appropriate , fun and available for residents who choose to participate. I have been very impressed with the safety measures the Springs has put into place during the Covid outbreak. Through it all I know they are doing everything they can to keep the residents safe and healthy.


5.0
July 30, 2020
Jane Durment - Loved one of resident/client
The Springs of Vernon Hills is a wonderful, kind place.

The Springs of Vernon Hills is a wonderful, welcoming place. As a Caregiver to my brother, [name removed], when he suddenly needed the care of a Memory Care facility, I needed to find a kind, COVID free place. When [name removed] called me, I knew I had found that in The Springs. [name removed] was going to love [name removed] like her own brother. I was not going to be able to go in, because of COVID, so I had to trust. [names removed] and the full staff at the Springs, have proven to be deserving of my Trust. Before [name removed] arrived, [name removed] asked how they could comfort [name removed]. I told her humor, kindness, and dance with him. [name removed] has a great sense of humor, and loves to dance. My husband [name removed] brought [name removed]to the door, and then had to back away. [name removed] came out the door dancing, and [name removed] laughed and walked up to her. They danced their way in. [name removed] and The Springs of Vernon Hills are very sincere in providing loving care at The Springs. I am thankful to them every day.


5.0
July 30, 2020
Jane Durment - Loved one of resident/client
The Springs of Vernon Hills is a wonderful, kind place.

The Springs of Vernon Hills is a wonderful, welcoming place. As a Caregiver to my brother, [name removed], when he suddenly needed the care of a Memory Care facility, I needed to find a kind, COVID free place. When [name removed] called me, I knew I had found that in The Springs. [name removed] was going to love [name removed] like her own brother. I was not going to be able to go in, because of COVID, so I had to trust. [names removed] and the full staff at the Springs, have proven to be deserving of my Trust. Before [name removed] arrived, [name removed] asked how they could comfort [name removed]. I told her humor, kindness, and dance with him. [name removed] has a great sense of humor, and loves to dance. My husband [name removed] brought [name removed] to the door, and then had to back away. [name removed] came out the door dancing, and [name removed] laughed and walked up to her. They danced their way in. [name removed] and The Springs of Vernon Hills are very sincere in providing loving care at The Springs. I am thankful to them every day.


4.5
July 29, 2020
Hollis S Steadman - Loved one of resident/client

If your loved one needs the level of care offered by a facility then this is the one for you. The staff is happy to talk to family members and give updates on how your family member is doing. The facility is welcoming and you don't get the feel that you are visiting someone in a nursing home. The hallways are wide and the ceilings are high which makes it just seem like a friendly place.


3.5
July 23, 2020
Lynda - Loved one of resident/client

My mom has lived at the Springs for a year. This is the 3rd facility she has lived at and by far the best. The staff is amazing and so friendly and helpful and you know they truly care about the residents. The facility has had no cases of Covid and that’s due to their diligence. They communicate with family regularly.


4.0
July 23, 2020
Lynda - Loved one of resident/client
Great facility

Mom has lived at the Springs for a year. It is the 3rd facility she has lived in and by far this is the best. The staff is amazing and throughout the Covid pandemic has stepped up in so many ways. No staff or resident ever got the virus and they communicated with family all the time.


0.5
July 10, 2018
Anonymous - Loved one of resident/client
Buyer Beware, Care is not a top priority

Since moving into the Springs my parent went down hill very quickly, My Dad fell many times while under their care, they will mention their dome security system which is in each residents room. The problem is no one reacts in a timely manner, I have NEVER seen any caregiver running to a room when an alarm goes off. Also, without notice they will disengage the alarm system in some residents rooms. Many times 10 or so residents are in the TV room without an aid or nurse anywhere in sight. In this time there are fights between the residents which sometimes results in physical touching. We moved out after only 3 months and sorry we ever moved in. Pauline the administrator is very weak and seems as though she does not even care about your concerns. The nurses at the Springs will call you at home to either come in to care for your loved one or they will tell you that you have to hire one on one care.

Response from The Springs of Vernon Hills

July 12, 2018

We are incredibly thankful that you took the time to post a review. We would like to work with you to address specific concerns to ensure a positive experience in the future. Please reach out to our regional director by calling [removed] so we can address your concerns. Thank you. The Springs of Vernon Hills Special Alzheimer's Care Center


5.0
October 26, 2017
J.S. - Loved one of resident/client
My Favorite is The Springs

I moved my mother out of the horribly managed [Removed] as soon as The Springs opened in November 2015. I was cautiously optimistic that the staff at The Springs would give my mom the care and attention she deserved, but they surpassed my expectations. [Removed]is a warm but firm manager. It's because of her that things get done properly. There have been a few times when things went wrong that were out of her control, but she personally went the extra mile to find a solution. For example, when the hair stylist couldn't make it in to do my mom's hair, [Removed] knew it would disappoint her, so she did it herself. It clearly made [Removed] happy to see my mother smile. In addition to great management, the building is beautifully decorated and very comfortable for residents and visitors. The food has been great and less than great, but it all depends on the chef. I realize that it's hard to find and keep a good one, but [Removed], the front desk manager, is also a former caterer and steps in when necessary to make things right. The head nurse is also top notch and keeps a close eye on the staff. Case in point: I have never once seen an iphone in an employees hand (like at the other 2 facilites where my mom has lived). The staff members at The Springs are in uniform and wear a name tag which deters any potential mischief. Both [Removed] and [Removed] do a terrific job making sure the staff is doing their most important job; being attentive to the residents. I've researched and eaten at literally every nursing home in the Lake County area in order to find the perfect place for my mom. When you can't care for your loved one at home any longer, I've found that The Springs is the next best alternative. Mom has resided in three beautiful homes in the past 5 years, but The Springs is easily my favorite for one reason; the management.


4.5
October 9, 2017
Weezie - Loved one of resident/client
Verified Review
Caring and professional

My mother has been at The Springs for about a month and has adapted very well. She was in a situation where she was not getting a lot of mental stimulation, and this is a big improvement. Her physical and verbal functioning have also improved. The staff is professional, patient, and understanding. Having regular visits by a doctor specializing in older adults is a big plus. The setup with registered nurses handling medications and supervising, while other staffers direct activities and help with grooming and other issues seems to work well. Family members are welcome to visit anytime, and that makes the atmosphere very welcoming.


3.0
August 30, 2017
Anonymous - Loved one of resident/client
Verified Review
Unsatisfied with this experience for care

We were not happy with the care from this community. We had to move him due to issues he had. They did not want to assist us on the financial side. We had no idea we would be asked to leave. The staff were nice and caring and tried to assist his needs. We did like the menu. I could not recommend this community to others


5.0
July 21, 2017
Anonymous - Loved one of resident/client
Verified Review
Good care for mom

The care here from this community is very good. The staff are caring and we like the care that she is receiving. They offer a nice variety on the menu and she seems to be happy with the choices. This community has activiies that are offered. I would recommend other families to this community for the nice care and good value for the care of a loved one.


0.5
October 31, 2016
Anonymous - Loved one of resident/client
Vernon hills facility is bad

We were hoping for a facility that truly took care of your loved one! So disappointed with this Vernon hills facility! Entire original managment team with exception of administrator is gone! All fired! New hires are a huge disappointment! Can't find anyone when you are there and try calling this facility ., they don't answer! Dishes are filthy and food is bad! They have residents falling everyday and wonder why? Go visit and the staff will gladly leave you with 30 residents..alone! Horrible and terrible!


5.0
July 5, 2016
Marsha Valdacci - Loved one of resident/client
Verified Review
Update: Springs of Vernon Hills is Top Notch

I wrote a review earlier "Springs of Vernon Hills is Top Notch" but put the wrong # of stars! Our family is thrilled with this facility .


5.0
June 28, 2016
Mark - Loved one of resident/client
Verified Review
Review of the Springs at Vernon Hills

This is our third residence our mother has lived in the past two years that has offered assistance, as her needs have changed. I was recommended by a neuro pschologist to bring my mother to the Springs of Vernon Hills. To say I am satisfied would be a major understatement! The staff at the Springs are the finest people I have ever been around in my life.I wouldnt know where to begin to describe the care and love my mother receives from each and every person. From the director, Tina Schachter, who has kept my mother company on sleepless nighs, ( what shes doing there at night I have no clue, but she was there,) to her husband David, who comes on weekends, to the social director Christina, who is probably the most patient person I have ever been around, to the billing/ front desk person, Shey( not sure of her spelling), to all the incredible aides who go above and beyond to make my mother and all the other residents comfortable. and well groomed, and meticulously cared for. The staff including Tina, even paint my mothers nails as well as the other residents. I could go on and on but my point is made. There is no other place like this.


1.0
June 28, 2016
Marsha - Loved one of resident/client
Verified Review
Springs of Vernon Hills is Top Notch

We moved mom to this new facility after 3 years in another local facility. We have been very please with so many aspects from the beautiful decor, great executive chef created healthy meals, very engaging activities in both large and small groups. The thing that impresses us most is the caring hearts of ALL their care givers. They really connect with each of the residents in a genuine way. Management addresses all concerns and suggestions in a timely manner. Everyone is very professional but warm.


4.5
June 28, 2016
Julie - Loved one of resident/client
Awesome Facility, Great Food, Fun Activities!

What a great facility! Mom was floundering at another place for almost a year but has become more focused, better able to move herself around in her wheelchair, and an active participant In van trips and activities. The food is great! We enjoy our lunches there, wonderful variety, great presentation, and mom eats so well there. The building is well designed and beautifully kept, the rooms are spacious and well appointed, and the patio is inviting and has adequate shade for summer days. The staff are welcoming, friendly, smiling and loving to the residents. We couldn't be happier! Mom is getting her correct medication, she has friends (even if she can't remember their names!), and we look forward to visiting her and playing games with them! Check it out for yourself and tell them Julie recommended The Springs! You won't be sorry-


5.0
June 28, 2016
Rose - Loved one of resident/client
Your Loved One Well Taken Care Of

The staff at this facility has the best interest in mind for each resident. They have information to connect with them. The activities director plans a full schedule each day plus outings for those who can ride in the van. The facility is clean and has a very sterile laundry procedure. There are several sitting areas plus a fabulous courtyard for families to visit with their loved one. The facility has wide hallways and all on one floor which is hard to find in the area. It is worth looking at. You will have peace of mind leaving your loved one.


Neighborhood around The Springs of Vernon Hills

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Frequently Asked Questions about The Springs of Vernon Hills

The Springs of Vernon Hills offers Studio and Semi-Private. Learn more.

The Springs of Vernon Hills has received an average review rating of 3.9 based on 21 reviews. See all reviews.


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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.