Brookdale Spruce Wood

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Brookdale is a beautiful facility and we liked it, it just had a more corporate-like feel to it. They do have the option to transition based on your type of care which we liked.

I do not recommend Brookdale Spruce Wood at all. They have gone through 3 directors since their time here and the nursing staff is very unresponsive to my father in assisted living. They have gone through at least 3 chefs and he was getting frozen pizza for meals, so it is not good quality foods which is what they need. I will sometimes see other family members here when I drop off food and they are taking their loved ones out of the facility because it is so bad. I would not recommend to others looking.

Enjoyed our tour and the place is beautiful, clean and cheery. Out presenter was knowledgeable and we really feel like this would be a good fit. Will be looking into Brookdale more.

When we took our initial tour, and based off the only other time we were able to visit the community was kept very clean and just overall very lovely. However, our one great concern we had, was shortly after our loved one moved in, all the administrative staff we interviewed with left all around the same time. The director, maintenance man and the head nurse all left. There was also a high number of temporary help, so we started to lose confidence.

The staff members at Brookdale were very nice and very accommodating. The food they serve is very good. The rooms are nice, but our loved one was moved into the memory care facility where she was placed into a double room which she did not like. One thing we did learn about this community was that there was an 804 and an 805 facility. The 804 facility was much cheaper, very open, they residents were able to walk freely and come and go as they please. However the 805 was more isolated since it was for the memory care and much more expensive, it was doubled the price.

Extremely impressed with professionalism, organization and staff attiitude. Provided the best overall care options for the communities we visited.

Brookdale was the right place at the right moment for my parents who lived independently into their 90s. They recently celebrated their 71st wedding anniversary in safety and comfort in their new small Durham apartment.

We (wife & me) are touring assisted living communities for her parents. We very much enjoyed being greeted by a resident of Brookdale. Then after talking with the resident we meet [name removed] our tour guide who was so helpful in explaining and showing Brookdale independent and assisted living areas to us. Brookdale is has very comfortable apartments and community areas. Hope to return soon with my in-laws to take another tour.

Would like a larger apartment living room. Everything else was very good and housekeeping and cleanliness meticulous. Friendly, staff and residents.

I toured Brookdale, and I thought it was a very nice community. However, it’s a big place, and I was uncomfortable with the fact that it was situated across two floors and my mother would have to use an elevator to get around. I thought she’d be more comfortable in a single floor community.