The Residence at Silver Square

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I would tell others that it is a good place to go. The staff are great with the residents. The communication with the staff towards the family is excellent. They keep you updated on your loved one. My loved one is enjoying the food offered.

We chose this community because of the location, but more importantly the feel when I walked into the facility. The kindness of everyone I bumped into was amazing. We know one of the residents and she said that kindness is the first word that comes to mind when thinking of this Silver Sqaure. The food here is good, there is a lot of variety. The room sizes are beautiful. The apartment bedroom that my parents have is bigger than the bedroom in their previous home. Our favorite part about this facility is the staff and knowing that things are being taken care of. They are very communicative and always have my parents best interest in mind.

When we have visited in the past, it seems as though someone is always wiping things down, repainting, and the community is immaculate. During the Covid-19 pandemic, they have been doing a really good job with sanitizing everything that comes into the community. In the year we have worked with them, the staff has always been very polite and they have gone out of their way to connect with the residents. The staff even included my parent's dog in the community's birthday celebrations, which really shows how much they care. My father turned 90 during the lock down and they worked with us to hold a drive by parade so we could have a socially distanced celebration for him. They have gotten very creative during the pandemic to keep the residents entertained while they are on lock down. They have really tried to tailor things to each of the residents' personality. When we initially decided to move my parent's here, the engagement team set up raised flower beds because they enjoy gardening so much. The Residence At Silver Square is expensive, however we do think it is worth it!

We have been very pleased with the staff and community. The staff all know my mother-in-law and they really seem to watch out for the residents. They are taking care of my mother-in-law very well. The dinning accommodations are excellent and they offer a good variety of options and the food itself good quality. Particularly with the Covid-19 pandemic, they have done a good job with communicating with us regularly about what's going on and what they are doing to protect the residents. They also send regular updates about ongoing activities in the community. For everything they do, it is worth the price.

$6,885.00/Semi-Private / $7,920.00/Studio Open 1 1/2 years - Tour [date removed] 2pm 16 mi / 24 min They have one studio. I really liked this place. Their Memory care director ([name removed]) was so enthusically joyful. I meet with [name removed]. She spent a lot of time helping me to see that moving mom to a memory care facility is the right thing for her as well as for me. The studio was nice and spacious, the building was light and cheerful. They were respectful with the tenant who needed help "finding her car keys". Gave me the idea to tell mom the facility is associated with hers and she's just coming for the winter to make it easier for me to visit.

I’m so disappointed in the Memory Care section at Silver square. The staff is friendly but either overworked or lazy. I’m shocked at the lack of overseeing, engagement and management. This is an expensive place that doesn’t seem able to provide basic standard care. It’s very disturbing to see someone you love in this inept facility.

My Mum has now been living at The Residence At Silver Square, in Dover, NH for going on to three months. She is healthier and happier than when she left her beloved home of forty years. Her nutrition has improved by a number that is off the charts. The physical therapy is better than what was provided when she was at home. She has made many friends and has become active within the community. The dining room is open from 7:00am to 7:00pm and there are more than half a dozen choices for each meal, plus ‘specials’. The facility is only 11/2 years old and Mum’s one bedroom apartment had never been occupied before her. What else? The staff is professional, happy to help out in any way, and all seem to enjoy where they work and work very effectively with the residents and their families.