The Residence at Silver Square

We have been very happy with everything! We picked this community because the location was good for us, very nice place and welcoming staff.

I am very happy with our experience at The Residence at Silver Square, although the cost is expensive. But I would recommend it to others looking for assisted living.

It has been a very positive experience for all involved. The staff is wonderful. Food is good, facilities clean, the activities are plentiful. It feels like a family and everyone is part of it. I would recommend The Residence at Silver Square to anyone.

Our friend is very pleased with The Residence at Silver Square community. The activities are very well suited to the community. The meals and dining service gets 5+ stars. They serve really excellent food - they have such a nice variety to pick from at every meal. It is pretty much like restaurant dining. Based on our experience we would highly recommend this community to other families.

The staff at the facility is very friendly and caring. The housekeeping comes once a week, and they do the laundry for the residents. The residents are able to have cars if they would like. They do have yearly increases on rent. The food services are really good, they offer breakfast, lunch and dinner. They do have activities they have weekly schedules and daily specials.

We picked this community, because of the friendliness of the staff, cleanliness of facility, and dining room. Also, we liked the flexibilit, the activity options and closeness /proximity to town. My loved one, felt cared for and that he mattered.

This was one of the best decision we made. Our loved ones are thriving in the community. The staff attention has helped our loved ones settle into the community. The staff communication has been excellent with the family. They have been good at keeping us updated on concerns, questions, and have been responsive to our questions. There are three meals a day served to the residents, and they have choices to choose from and snacks are provided. The community allows private dining to be scheduled with our loved ones, and the food has been delicious, fancy, and amazing when we have engaged with this! The community provides activities for the residents to participate in. There are outings, church services, exercises, yoga, and more for the residents to engage with. The community also provides a monthly calendar to the residents for activities. In the memory care unit there are hourly checks on the residents by the staff.

My loved one was there a short period of time. They need to be a lot more clear upfront, on what they can and cannot do, as it relates to the level of care that is needed for your loved one. They need to do a better job of explaining things. Overall, it was not a great experience, until hospice stepped in to help my loved one. The staff was better after hospice arrived.

We really like how clean and new the community is, it is just the right perfect size for our loved one. It is not to small and not to large. We have had some challenges with communication and coordinating all the medical providers and schedule. At times it seems like everyone is all over the place and isn't sure who is in charge of what. It has caused some frustration so that could be improved, but based on the experience we have had so far with The Residence we would recommend them to other families..

Small and intimate community and a lot is closed down due to covid protocols. The staff are also very friendly. I have seen activities like Zumba but I have not had a chance to see anything else due to the restrictions.

The first thing that stood out to our family was how welcoming it was, it has a very homey environment. Our loved one does not always participate in the activities but they do a really good job trying to encourage her to get involved.

I would tell others that it is a good place to go. The staff are great with the residents. The communication with the staff towards the family is excellent. They keep you updated on your loved one. My loved one is enjoying the food offered.

We chose this community because of the location, but more importantly the feel when I walked into the facility. The kindness of everyone I bumped into was amazing. We know one of the residents and she said that kindness is the first word that comes to mind when thinking of this Silver Sqaure. The food here is good, there is a lot of variety. The room sizes are beautiful. The apartment bedroom that my parents have is bigger than the bedroom in their previous home. Our favorite part about this facility is the staff and knowing that things are being taken care of. They are very communicative and always have my parents best interest in mind.

When we have visited in the past, it seems as though someone is always wiping things down, repainting, and the community is immaculate. During the Covid-19 pandemic, they have been doing a really good job with sanitizing everything that comes into the community. In the year we have worked with them, the staff has always been very polite and they have gone out of their way to connect with the residents. The staff even included my parent's dog in the community's birthday celebrations, which really shows how much they care. My father turned 90 during the lock down and they worked with us to hold a drive by parade so we could have a socially distanced celebration for him. They have gotten very creative during the pandemic to keep the residents entertained while they are on lock down. They have really tried to tailor things to each of the residents' personality. When we initially decided to move my parent's here, the engagement team set up raised flower beds because they enjoy gardening so much. The Residence At Silver Square is expensive, however we do think it is worth it!

We have been very pleased with the staff and community. The staff all know my mother-in-law and they really seem to watch out for the residents. They are taking care of my mother-in-law very well. The dinning accommodations are excellent and they offer a good variety of options and the food itself good quality. Particularly with the Covid-19 pandemic, they have done a good job with communicating with us regularly about what's going on and what they are doing to protect the residents. They also send regular updates about ongoing activities in the community. For everything they do, it is worth the price.

$6,885.00/Semi-Private / $7,920.00/Studio Open 1 1/2 years - Tour [date removed] 2pm 16 mi / 24 min They have one studio. I really liked this place. Their Memory care director ([name removed]) was so enthusically joyful. I meet with [name removed]. She spent a lot of time helping me to see that moving mom to a memory care facility is the right thing for her as well as for me. The studio was nice and spacious, the building was light and cheerful. They were respectful with the tenant who needed help "finding her car keys". Gave me the idea to tell mom the facility is associated with hers and she's just coming for the winter to make it easier for me to visit.

I’m so disappointed in the Memory Care section at Silver square. The staff is friendly but either overworked or lazy. I’m shocked at the lack of overseeing, engagement and management. This is an expensive place that doesn’t seem able to provide basic standard care. It’s very disturbing to see someone you love in this inept facility.