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The Heritage at Hunters Chase

12151 Hunters Chase Dr, Austin, TX 78729

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Charlotte M - Loved one of resident/client
5.0
What a relief we found this place!

Looked for three months to find an assisted living for our Mom, went and looked everywhere. Walked into the Heritage and it felt like home. Music playing, fresh flowers. We tried the food and it was amazing, made from scratch. Went back a few times and it was always the same. Activities always going on and the people who worked there were very friendly. We asked the resident's about living there and they all praised everything. It's been two months now and Mom has friends and is happy. What a blessing.... Read more

Read all reviews

About the facility The Heritage at Hunters Chase

The Heritage at Hunters Chase is conveniently located in Northwest Austin near surrounding communities of Cedar Park, Leander, Round Rock, and Pflurgerville. The Heritage at Hunters Chase is an unique fully renovated community with beautiful courtyards, walking paths, and spacious common areas for residents to enjoy. We have a dedicated exercise room, theater, library, and beautiful bright dining room with fresh chef pre-pared meals daily.

The Heritage is designed for seniors who need assistance with daily tasks but whom wish to live as independently as possible in a safe secure setting. We are dedicated to ensuring that this new chapter in your life is happy, fulfilling, and hassle-free.

The Heritage has a holistic approach to wellness and a personalized approach to care. Our Care Partners have over 20 years in Senior Care industry with specialized training in Dementia, Alzheimers and Parkinsons Disease. In both our Assisted Living and Traditions Memory Care, we offer diverse care options for your loved ones.

Diabetic management
Two-person transfers
Incontinent care
Elopement risk
Licensed Nursing coverage onsite
Flexible scheduled transportation
Aging in place
Continuum of care including physical therapy,...

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Heritage at Hunters Chase is a community within AA Blank properties. See all AA Blank communities.

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Amenities at The Heritage at Hunters Chase

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Golf Course or Putting Green

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

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Reviews

for The Heritage at Hunters Chase
4.1(28 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.2

Meals & Dining

4.0

Care Services

4.0

Activities

4.0

Staff

3.7

Value for Cost

4.1

Overall Experience
13
8
6
0
1
Date Submitted
0
5
11
Reviewer
1
16
11
0
Care Received
10
18
1-20 of 28 reviews
Sort by

4.0
anonymous - Toured community
Assisted Living
April 14, 2022
Verified Review
Tour experience

Everyone at The Heritage at Hunters Chase was extremely friendly during our tour. What held us back from choosing this facility was the fact that they did not really have any designated common rooms for activities.


3.0
anonymous - Loved one of resident/client
Assisted Living
February 16, 2022
Verified Review

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

2


5.0
Charlotte M - Loved one of resident/client
Assisted Living
January 26, 2022
What a relief we found this place!

Looked for three months to find an assisted living for our Mom, went and looked everywhere. Walked into the Heritage and it felt like home. Music playing, fresh flowers. We tried the food and it was amazing, made from scratch. Went back a few times and it was always the same. Activities always going on and the people who worked there were very friendly. We asked the resident's about living there and they all praised everything. It's been two months now and Mom has friends and is happy. What a blessing.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Terry K - Toured community
Assisted Living
January 26, 2022
Beautiful and lively place

Not what you expect from the outside. We visited this place looking for our stepfather and were really surprised. He's on a limited budget and could only afford two places in the area. People were doing a sing along, smiling and clapping. Everyone welcomed us and was so friendly. Fresh flowers on the dining room tables! Music playing everywhere. Wow! So energetic and a happy place. We will be moving him in there, heard from those who lived there food was great and staff are amazing. What a great find.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
John L - Loved one of resident/client
Assisted Living
January 21, 2022
New Management/Leadership

There have been many changes in the recent months that have made huge improvements with quality of care and services. Our father was in memory care and our mom in assisted living. Both received exceptional care these past several months. They just passed away within a few weeks of eachother. We cannot say enough about the staff. They are fully staffed with top notch people, management is exceptional, the dedication and love shown to us cannot be put into words. We highly recommend The Heritage to everyone we know.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
October 7, 2021
Verified Review
Our tour experience

Our family had an in person experience and we can't remember anything that stood out to us in a negative way. The community was clean but the price was a little to high. However, the negative we did have was not with the community but with the sales team, they were extremely pushy and way to aggressive which was a big turn off.


1.0
Jason M - Resident/client
Assisted Living
September 29, 2021
Understaffed

Extremely understaffed. I will be looking for a new place for my dad.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


4.0
C C - Loved one of resident/client
Assisted Living
September 21, 2021
Verified Review
Stellar Service for the Average Senior

This is a very good community, but if your loved one has diabetic needs you will need to insist on the care they need. The community is able to accommodate special dietary restrictions. There is sometimes a breakdown in communication between the staff and the family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

5


5.0
Jim B - Loved one of resident/client
Assisted Living
September 1, 2021
Verified Review
Would highly recommend

Our loved one has really complimented the food and we have been impressed with the quality of service at the front desk as well as the people coming through our loved ones room. We can really tell the client care is at a high priority which we really appreciate.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Memory Care
March 1, 2021
Verified Review
Choose After Studying Many Communities and Reviews

You should look at other places as well as this one. You should choose a community after looking at several and making the best decision for the family. During my loved one's transition I wasn't able to contact my loved one. I wish the staff wold have helped more.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

2

Value for Cost

3


3.0
Anonymous - Loved one of resident/client
Assisted Living
February 23, 2021
Verified Review
More Problems, Than Positives

The community didn't live up to their promises. My loved one's little apartment was unclean, with wrong refrigerator, and broken blinds; they had more than a month's notice prior to my loved one moving in. There has been a lot of turnover. There's a mix-up with medication and it is never their fault. My loved one says the staff are lazy, yells at them, and is rude to them. The food hasn't been anything like promised, and is cold. I get different stories from the staff and my loved one. They are the only place that had to evacuate during the recent storms. The evacuation was to a church and they don't have showers at the church. My loved one wants to stay at their church, as the volunteers have been so nice to them. I will be looking for a new community for my loved one. I would not recommend this community due to my recent experience.

Cleanliness

No data collected

Friendliness

2

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

1

Value for Cost

2


5.0
anonymous - Toured community
Memory Care
August 26, 2020

[name removed] is awesome to work with. Have to provide own furniture. I chose this!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
June 22, 2020
Verified Review
A nice place to live

It is the second best facility in northwest Austin and the biggest bang for the buck. The other facility is significantly more expensive. The care is good but staff turnover and staff availability is lacking sometimes. The worst part is because they contract their staff, which causes a disruption in care because the contracted staff don't know your loved one. However, I am really grateful with how they took care of my loved one.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

5


5.0
Richard Gibson - Loved one of resident/client
Memory Care
June 21, 2020
I highly recommend the Heritage at Hunters Chase

We are very happy with the Heritage at Hunters Chase. My father has lived there for more than a year and has had a great experience. His first assisted living facility was a good place but it was too far away from central Austin and unnecessarily expensive. I really like the location of the Heritage at Hunters Chase. The staff at Hunter’s Chase have been great. They are very kind and helpful. My Dad is mobility impaired and requires help with bathing and they have done a great job. My father underwent a physically challenging medical operation last summer. The Heritage helped him through this transition and now he is handling his own care with his new condition. They are doing the best that they can regarding the spread of the corona virus and that is critically important. Dad used to say at his first assisted living facility that the women ran the place. He may not have participated in some of the activities as a result of his feeling. I guess men can feel a little in the minority at places like this, but he does not have that feeling anymore at the Heritage.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
June 18, 2020

The Heritage at Hunters Chase seemed like a nice facility. The lobby was bright, the receptionist was very pleasant. The person I met with was new, she'd only been there 6 wks. I was told that a face mask was required for the meeting, I was perfectly fine w/that. The person I met with was wearing her mask incorrectly, not covering both her nose and mouth. This was a bit unsettling. She was also not able to answer all my questions completely. Aesthetically, this facility is not as nice as where my parents are now although the pricing is much more attractive. I think it would be a good alternative. The apartment we toured was large and I liked that there was a standard discount for Veterans. I did not like the fact that there is only 1 nurse on staff, he seemed pleasant as well, but has only been there 6 mos. I would imagine his job would be very demanding, working 40 hrs per week then being on call the rest of the time. Unfortunately, I fear that the issues prompting me to look for a different facility now, i.e. lack of caregiver staffing, poor communication, we will be same all over. My experience is that despite being extremely up front and honest about my parents needs, the facility says they can handle it. In reality, the limited caregiver staffing makes it virtually impossible to do so. It really boils down to finding a place where the actual care provided seems commensurate with what you pay every month.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Susan - Loved one of resident/client
Memory Care
June 12, 2020
Wonderful Memory Care!

My mother lived at the Heritage at Hunters Chase for over 4 years until she passed away in May 2020. Most all of the staff especially in the Memory Care floor (Traditions) TRULY care. They took amazing care of my mother on the Memory Care floor, and everyone who visited her noticed and commented on it to me. In memory care, everyone gets their own room. The director, [name removed] is dedicated and got back to me promptly when I emailed or needed to talk to her. [Name removed], director of resident care gives out his personal cell number to everyone and encourages calls anytime. [Name removed], the memory care director knows the details of what's happening with all the memory care residents and truly cares. There are activities happening on memory care floor all the time like "bowling" and balloon games. Musical acts also come in. Their memory care is also pretty reasonably priced. The memory care staff actually enjoys the residents and has fun with them. After her stroke, my mother was combative. We did put her on meds for that, but what really helped is the Memory Care staff's approach to residents - by frequent gentle touch and showing her much love, she calmed down, stopped needing her calming meds, and responded back with love. During Covid lockdown when we couldn't visit, they set up video chat appointments for us to visit with loved ones. My mother was so confused (with Alzheimer's and several strokes) she did not understand the concept of a video chat. So the staff several times used their own personal cell phones to FaceTime for us and she understood and participated in that. I did not ask for this, they did it on their own. I wanted to reimburse them for data charges but they refused every time. They also took amazing care of her as she declined and finally passed away. [Name removed] thanked ME for letting THEM take care of her. I will really miss the smiling faces and true dedication of [names removed]. I'm sorry - I know I'm forgetting some people. I am so grateful to you guys for your care of [name removed]. Thank you.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

3.5

Value for Cost

5


5.0
Kakicks - Loved one of resident/client
Memory Care
June 4, 2020
Peace of Mind

When we were searching for a place for our Mom we had many factors in mind of the place we wanted for her. It was hard enough having to place her but harder to peruse finding one on our own. The Heritage was one of the properties that our contact gave us and we went to tour it. It was important for us to have an outdoor place for Mom and adequate space for her to roam. We were very pleased with the facility and the price and also knowing she would be well taken care of. She has been loved, well taken care of and the staff is always so friendly when we walk in. We have constant access to her and The Heritage has been phenomenal throughout this whole Covid crisis. We have had video chats and even a drive thru Mothers Day parade, all while keeping the well being of their residents in mind. We feel blessed to have found this ‘home’ for our Mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Christina Rountree - Loved one of resident/client
Memory Care
June 4, 2020
Professional Staff

Very professional and helpful staff. Always seemed very concerned with finding the right fit for my father .

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
pkw - Loved one of resident/client
Memory Care
May 25, 2020
Peace in Knowing

I have been very pleased with staff and their care for my relative. Being honest about what I see as problems has been courteously received and corrected. I live a couple of hours away and always receive prompt responses to my calls and emails which is most meaningful to me. We searched about ten facilities in the area before selecting Heritage at Hunters Chase. I would suggest visiting on and off tour to decide where you and your loved one would feel at home. I also recommend a Place for Mom as guidance for your search and knowing what to consider.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


3.0
anonymous - Toured community
Memory Care
February 1, 2019

Very kind and service oriented people. A simple, moderate and ok place. I liked the Studio that had the courtyard view. It is very close to me. Seems like a variety of people live there. The places were a bit old, but had what was needed and stained carpets. The meals did not appear to be very healthy but ok... Price was low to moderate... [Name removed] was very helpful with questions, and showing me around.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


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Frequently Asked Questions about The Heritage at Hunters Chase

The Heritage at Hunters Chase offers Studio and 1 Bedroom. Learn more.

The Heritage at Hunters Chase has received an average review rating of 4.1 based on 28 reviews. See all reviews.

Call (512) 336-4100 to reach a resident at The Heritage at Hunters Chase.

To reach a resident at The Heritage at Hunters Chase call: (512) 336-4100



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.