The Heritage at Hunters Chase

It is the second best facility in northwest Austin and the biggest bang for the buck. The other facility is significantly more expensive. The care is good but staff turnover and staff availability is lacking sometimes. The worst part is because they contract their staff, which causes a disruption in care because the contracted staff don't know your loved one. However, I am really grateful with how they took care of my loved one.

We are very happy with the Heritage at Hunters Chase. My father has lived there for more than a year and has had a great experience. His first assisted living facility was a good place but it was too far away from central Austin and unnecessarily expensive. I really like the location of the Heritage at Hunters Chase. The staff at Hunter’s Chase have been great. They are very kind and helpful. My Dad is mobility impaired and requires help with bathing and they have done a great job. My father underwent a physically challenging medical operation last summer. The Heritage helped him through this transition and now he is handling his own care with his new condition. They are doing the best that they can regarding the spread of the corona virus and that is critically important. Dad used to say at his first assisted living facility that the women ran the place. He may not have participated in some of the activities as a result of his feeling. I guess men can feel a little in the minority at places like this, but he does not have that feeling anymore at the Heritage.

When we were searching for a place for our Mom we had many factors in mind of the place we wanted for her. It was hard enough having to place her but harder to peruse finding one on our own. The Heritage was one of the properties that our contact gave us and we went to tour it. It was important for us to have an outdoor place for Mom and adequate space for her to roam. We were very pleased with the facility and the price and also knowing she would be well taken care of. She has been loved, well taken care of and the staff is always so friendly when we walk in. We have constant access to her and The Heritage has been phenomenal throughout this whole Covid crisis. We have had video chats and even a drive thru Mothers Day parade, all while keeping the well being of their residents in mind. We feel blessed to have found this ‘home’ for our Mom.