Brookdale North Austin

Good location. It cost too much for our loved one.

We toured this community and it was ok. They answered all of our questions but i felt like they were trying to get us to choose them vs telling us what they could do for my loved one.

Overall our loved one is happy with the Brookdale community. Our loved one used to be a home chef so when it comes to the meals she tends to be more picky, but we have tried the meals themselves and we think they are good. The staff and everyone we have met with are very friendly and personable. They know all of the residents names and their families who come to visit. It is a smaller community which our loved one wanted, she enjoys the morning exercises and the bingo and card games in the afternoons. However we aren't sure what is happening, our loved one has been in the community for a few months now and still has not seen the doctor one time to get her initial evaluation. We keep asking about it, but so far nothing has come of it.

The community had a lot of activities for the residents to participate. I would highly recommend the community to others for their loved ones. They have excellent care for the residents. Brookdale North Austin was always responsive to our requests. For example: they allowed our family to come to Thanksgiving and Christmas. They even had seating available for everyone in the family. This was special to us.

We left under not very good circumstance and we would not go back. The caregivers were kind and friendly but didn't check on him at night and he fell out of the bed. We chose this community originally because it was located close to son's office. I would not recommend this community to other families.

The staff was pretty good, they took good care of the residents. I would recommend Brookdale to others. It is clean, secure, and safe. It was the most cost-effective option in the area. The food was good but not as good as some of the other places she had been in the past. They did not have as many choices.

I loved the facility and [name removed]. We are going to look into a medical review at this facility to take the next step.

Mother had a stroke on her very first night at Brookdale North and was never able to go back. We released the apartment at the end of July when we knew for sure she would not be able to return. All of her belongings were removed and the apartment left clean and clear. The management was advised and she was taken off the roster as of the end of July. Having said all of this, Mother would have LOVED being there!!!! She was excited to have her things around her and everyone had made her feel so very welcomed. I would highly recommend this facility to anyone needing care for their loved one!

Pleasant, clean. Staff seemed to know residents by first name. Lots of activities on the board.

I am changing my review left yesterday. I was disappointed that the Director was not available to take me on my tour and answer questions. She was never notified of a scheduled tour. A Memory Care Manager stepped into her place, taking me on the tour. He was delightful, [name removed]. Unfortunately, he could not answer many of my questions. The Director called today and was also delightful offering her apology for not being available to take me on a tour Sunday. I know now that the model shown to me "is" available, to include the upgrades that I LOVED but that were not offered in other apartments I was shown. Also, the med management is offered free with the base apt. rent! That is a $500 per person additional cost at other locations!

Very nice place but mom needs more help than this community can offer. She needs skilled nursing care.

A bit older of a building than we liked. Very small rooms.

I think this facility is very good and my mom is happy and content here. The staff takes care of all of the residents really well. They are friendly and helpful and are very nice to my mom. They have programs Monday thru Saturday and offer activities like exercise classes and Tai Chi. I would recommend this community to other families.

A medium sized facility with great, attentive staff and a welcoming feel to it. I thought it clean, but my sisters, who apparently have keener senses of smell than I did not give it the highest marks in that regard. Excellent ratio (one staffer to four residents) in the memory care unit. Fenced outdoor area in the courtyard adjoining the memory care unit feels too small, but the rest of the inside courtyard is spacious and pleasant. A charming community.

I had a very nice tour of this community. I toured it for my mother, and her needs. My tour went well, and everyone was kind. The community looked good from what I saw, and the staff was very friendly. I did find another community that worked with our budget better, but my tour of this facility was very nice.

The assisted living caregivers at this community are nice. The office staff are great and helped us get my in laws into the community. We did not have a good experience in the memory care unit. They seemed understaffed and they did not take care of my mother in law for the short time she stayed there. They have a new physical therapy person and they were doing what they could to learn to job and care for the residents. The community is clean and when we left the community it was on a good note.

I'am pleased with my wife's move to this community. She is safe, and in good hands. Everything is working out well.

We toured this community for the care for my mom.The chef has a good variety of meals. The environment clean and the environment is good. They do offer activities that are helpful for the residents. We would suggest that families tour this community for the care of a loved one.

They have been great and went above and beyond for my mom. The size of the community allows a personal touch and she sees the same staff members everyday. It is still an adjustment for her and the staff have been trying. My experience with the staff has been great. They have been supportive with the things I have been asking for my mom's health issues. I like their support. The community looks and smells clean, there is a lingering smell of flowers. They also have little happy hours for the residents.

The care at this community. The staff are outstanding and caring to her needs. The menu is very nice We like knowing that she does like the meals that are served. We like that a doctor will come in to see her. I like that she is busy with the activities. We would highly recommend this community for the outstanding care and value