About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Northwest Hills

5715 Mesa Drive, Austin, TX 78731

9.5
Review score
38 reviews
Add review
9.5
Review score
38 reviews
5 star
55%
4 star
21%
3 star
18%
2 star
3%
1 star
3%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
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Brookdale Northwest Hills
Brookdale Northwest Hills
1414 Photos available
33 Floor plans available
Brookdale Northwest Hills in google map
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Marshall H
-
Family/friend
4.0
Two parents
Two parents…one in memory care the other in assisted living. Lots went on…Covid, the Freeze of ‘21, ice storm….Brookdale kept in good contact with me & kept my parents safe. I never felt like the staff didn’t want me visiting. They loved my parents & appreciated that.

About the facility
Brookdale Northwest Hills

You can find Brookdale Northwest Hills in the adventurous city of Austin, Texas. Here, you can embrace sunshine, support, and good times with peers while enjoying plenty of daily activities.

Whether you’re looking for a helping hand taking a bath in the morning, managing your medications, or with other personal tasks, a variety of assisted living services are available when you need them most. The skilled team members of Brookdale Northwest Hills also provide memory care and can help residents flourish throughout every stage of dementia. Through the Clare Bridge program — a research-based cognitive program — memory care residents particpate in six activities each day, which are designed to promote retention and socialization. From pet-therapy, to soothing hand massages, root beer socials, and more, the care team is dedicated to helping each resident feel comfortable and fulfilled.

Regardless of your short- or long-term care needs, you will never have to look far to find support. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also on-site to provide extra monitoring and safety. In addition to safety and tailored care, residents have access to a variety of...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Northwest Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Northwest Hills

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Brookdale Northwest Hills
Brookdale Northwest Hills

5715 Mesa Drive, Austin, TX 78731

Brookdale North Austin community exterior
Brookdale North Austin

5310 Duval Road, Austin, TX 78727

Brookdale Westlake Hills
Brookdale Westlake Hills

1034 Liberty Park Drive, Austin, TX 78746

Parsons House Austin
Parsons House Austin

1130 Camino La Costa, Austin, TX 78752

9.5
Review score
38 reviews
9.5
Review score
38 reviews
5 star
55%
4 star
21%
3 star
18%
2 star
3%
1 star
3%
9.9
Review score
100 reviews
9.9
Review score
100 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
9.7
Review score
42 reviews
9.7
Review score
42 reviews
5 star
71%
4 star
12%
3 star
7%
2 star
0%
1 star
10%
9.6
Review score
66 reviews
9.6
Review score
66 reviews
5 star
57%
4 star
36%
3 star
5%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Brookdale Northwest Hills

9.5Review score38 reviews
9.5
Review score
38 reviews
5 star
55%
4 star
21%
3 star
18%
2 star
3%
1 star
3%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Northwest Hills with 9.5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Northwest Hills has 38 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
4.8
Meals & Dining
4.5
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Brookdale Northwest Hills with 9.5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Northwest Hills has 38 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
Marshall H - Family/friend
Assisted Living
October 9, 2023
4.0
Two parents
Two parents…one in memory care the other in assisted living. Lots went on…Covid, the Freeze of ‘21, ice storm….Brookdale kept in good contact with me & kept my parents safe. I never felt like the staff didn’t want me visiting. They loved my parents & appreciated that.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
1
Value for Cost
4
Gail - Family/friend
Assisted Living
October 4, 2023
5.0
Happy Mom is Here
I feel like Mom is getting great care here. The staff always comment on how they enjoy her. She loves the activities and the ones she participates in, especially the helper dogs! This place is also pretty and welcoming.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Dean B - Family/friend
Assisted Living
September 22, 2023
5.0
Brookdale
Brookdale Northwest Hills was there for our family when our Dad could no longer live by himself. It was a difficult decision that was made easier by the caring and personalized staff of Brookdale. Dad now feels right at home and the staff continues to keep him comfortable and involved in daily activities, his favorite being the music during "happy hour". Thank you [name removed] and everyone at Brookdale Northwest Hills.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
September 22, 2023
5.0
Excellent Care
My loved one receives holistic care at this facility. Most importantly, the nursing and medication team is reliable and caring. The building is well-maintained. The servers at the restaurant encourage my mother to eat and know the dishes she prefers. The social activities are varied and creative. There is live music several times a week. The front desk staff goes above and beyond in promptly and professionally assisting family. Every manager is accessible. Employees at all levels are open to questions and concerns.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
GEORGE - Family/friend
Assisted Living
September 21, 2023
5.0
Cruise ship!
Brookdale NWH has a great and caring staff. It's a smaller community where they know everyone by name. They have daily and almost constant activities for the residents to enjoy. They make the extra effort to bring in outside entertainment regularly and especially on holidays and special occasions. They have off site trips for shopping and sight seeing. I kind of think of it as a cruise ship with great meals and activities!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Gregg P - Family/friend
Assisted Living
September 21, 2023
5.0
Quality Care by Professional and Kind Personnel
Quality Care by Professional and Kind Personnel In a Beautiful Scenic Setting! Lots of Quality Entertainment and Activities with a Healthy Quality Menu Served in a Lovely Room. Lots of appetizing choices at all meals.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kathleen M - Family/friend
Assisted Living
September 12, 2023
5.0
Dignity Love Respect
After careful consideration and research, we moved our mother into the Brookdale Northwest Hills Assisted Living Facility, and it is one of the best decisions we’ve made. The facility is well-maintained, and has a comforting ambiance, ensuring residents feel right at home. The staff members are truly the backbone of the Brookdale Northwest Hills community. They are professional, highly skilled, incredibly compassionate and patient. Every staff member, from the nurses to the maintenance crew, demonstrates a genuine passion for their work and an earnest commitment to enhancing the quality of life for the residents. The range of activities offered is remarkable. My mother enjoys Bingo three times a week, the beauty salon, meals in the dining room, the library, and her caregivers who have become her friends. Communication from the Director keep families updated on any developments and in the loop. Brookdale Northwest Hills is a vibrant community where residents are treated with dignity,
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 7, 2023
4.0
Verified Review
An okay place
Lots of little surprises in the expense that they don't tell you upfront. And these extra expenses aren't optional. Also, it keeps driving me nuts but the stairs are so dang dusty and filthy. Drives me bonkers. Good activities but my dad doesn't participate, but they're there for other people, and the food is average for a facility. I wouldn't rate it is great, but he likes it and he eats it. It seems some of the foods really aren't set up for elderly people a lot of things that are tough to choose stuff like that.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
June 29, 2023
3.0
Verified Review
Tour experience
I toured with Brookdale Northwest Hills. The sales representative did not seem to be as knowledgeable, the location was a little bit farther from my home and lastly there was about $[removed]and $[removed] difference per month.
Response from Brookdale Northwest Hills
June 30, 2023
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Family/friend
Memory Care
April 20, 2023
3.0
Verified Review
Shared living spaces at this facility
My loved one was a resident at Brookdale Northwest Hills before we moved her to a different facility. All they had at this facility was a semi-private area. The experience was very bad. The nursing staff was very good, but sharing space was rough on my loved one. This facility is also way overpriced with less amenities than many others.
Response from Brookdale Northwest Hills
April 21, 2023
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
anonymous - Family/friend
Assisted Living
November 18, 2022
5.0
Verified Review
welcoming, friendly community
we're very pleased with Brookdale Northwest Hills
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
S.S. - Family/friend
Assisted Living
August 5, 2022
5.0
Verified Review
Your Long, Hard Search is Over
Staff is capable, always friendly, and willing to go above and beyond, food is great, and lots of activities for Mom!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
anonymous - Family/friend
Assisted Living
March 21, 2022
5.0
Verified Review
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
3.5
Activities
5
Value for Cost
4
anonymous - Toured community
Assisted Living
February 14, 2022
5.0
Verified Review
Tour of Brookdale
Brookdale was a lovely facility, I had great conversation with the staff. There was very little outdoor space and it was on a steep hill, so it would have been harder for my loved one to walk around. I have nothing negative to say about them, it was just not the right fit for us.
Stephanie S - Family/friend
Assisted Living
December 16, 2021
5.0
Verified Review
My tour review
This community was nice and upscale but it was more than we could afford. The management was helpful and they were very professional.
anonymous - Toured community
Memory Care
August 7, 2017
2.5
Verified Review
Updating Needed Around The Facility
I was not very impressed with my tour of this community. You could tell there's a lot of remodeling needed around the community. Even a coat of paint would improve the appearance of the community. The staff was friendly and kind. However this was not the community for my mother, and her needs.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Family/friend
Memory Care
August 3, 2017
4.5
Verified Review
Great staff!
For the most part, my mother is having a great experience. We did run into a few issues so far, such as the fact that there was nowhere to place a hand drying towel, or that some of her things have gone missing temporarily, but the staff are good with solving these issues in a timely manner, and we've gotten all of these issues fixed. The location was also great for our family's needs. We are having a fine experience so far.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
July 19, 2017
4.0
beautiful facility. Not sure want to start with Assisted Living facility -- it's probably would be a 'name' thing with my mother. Even though there are independent's there.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
February 20, 2017
5.0
Verified Review
Care for mom
I like to see my mom doing well in this community. We like the staff who are caring and very friendly. The meals are appealing. We like that she is enjoying all of the activities. We would recommend the care and the value of this community for other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 14, 2016
5.0
Verified Review
Very welcoming community!
The community at Brookdale Northwest Hills is very nice and priced accordingly. The community was great but the price caused us to choose a different community. The staff were very friendly and knowledgeable. They took the time to answer our questions and concerns. Even the residents were very kind and welcoming.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 38 reviews

Amenities
at Brookdale Northwest Hills

Healthcare Services

  • Incontinence Care
  • High Acuity Care
  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • International Cuisine
  • Special Dining Programs
  • Room Service
  • No Sugar
  • Low / No Sodium
  • Anytime Dining
  • Pureed Meals
  • Meals Provided
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Gluten-free

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Meeting Room
  • Indoor Common Areas
  • TV Lounge
  • Library
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English
  • Chinese

Activities

  • Community Service Organizations
  • Book Club
  • Cards / Pinochle Club
  • Gardening Club
  • Other Religious Services
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Devotional Activities Offsite
  • Catholic Services
  • Karaoke
  • Bible Study Group
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Dances
  • Walking Club
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Jewish Services
  • Activities On-site
  • Community Service Programs
  • Visiting Rabbi
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Holiday Parties
  • Wii Bowling
  • Bridge Club
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Current Events Club
  • Christian Services
  • Yoga / Chair Yoga
  • Stretching Classes
  • Pet-focused Programs
  • Protestant Services
  • Men's Club
  • Tai Chi

Neighborhoods
around Brookdale Northwest Hills

See what the neighborhood has to offer and what’s nearby:
Brookdale Northwest Hills in google map

Frequently Asked Questions
about Brookdale Northwest Hills

Brookdale Northwest Hills offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Northwest Hills 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (512) 454-5900 to reach a resident at Brookdale Northwest Hills.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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