Brookdale Northwest Hills

5715 Mesa Drive, Austin, TX 78731


About the community Brookdale Northwest Hills

You can find Brookdale Northwest Hills in the adventurous city of Austin, Texas. Here, you can embrace sunshine, support, and good times with peers while enjoying plenty of daily activities.

Whether you’re looking for a helping hand taking a bath in the morning, managing your medications, or with other personal tasks, a variety of assisted living services are available when you need them most. The skilled team members of Brookdale Northwest Hills also provide memory care and can help residents flourish throughout every stage of dementia. Through the Clare Bridge program — a research-based cognitive program — memory care residents particpate in six activities each day, which are designed to promote retention and socialization. From pet-therapy, to soothing hand massages, root beer socials, and more, the care team is dedicated to helping each resident feel comfortable and fulfilled.

Regardless of your short- or long-term care needs, you will never have to look far to find support. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also on-site to provide extra monitoring and safety. In addition to safety and tailored care, residents have access to a variety of...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Brookdale Northwest Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Northwest Hills

Community Details at Brookdale Northwest Hills

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews for Brookdale Northwest Hills

3.8

(23 reviews)

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Cleanliness

3.9

Care services

3.9

Staff

No data collected

Meals & dining

No data collected

Activities

3.8

Value for cost

3.6

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1-20 of 23 reviews
2.5
August 7, 2017
Anonymous - Toured community
Verified Review
Updating Needed Around The Facility

I was not very impressed with my tour of this community. You could tell there's a lot of remodeling needed around the community. Even a coat of paint would improve the appearance of the community. The staff was friendly and kind. However this was not the community for my mother, and her needs.


4.5
August 3, 2017
Anonymous - Loved one of resident/client
Verified Review
Great staff!

For the most part, my mother is having a great experience. We did run into a few issues so far, such as the fact that there was nowhere to place a hand drying towel, or that some of her things have gone missing temporarily, but the staff are good with solving these issues in a timely manner, and we've gotten all of these issues fixed. The location was also great for our family's needs. We are having a fine experience so far.


4.0
July 19, 2017
Anonymous - Toured community

beautiful facility. Not sure want to start with Assisted Living facility -- it's probably would be a 'name' thing with my mother. Even though there are independent's there.


5.0
February 20, 2017
Anonymous - Loved one of resident/client
Verified Review
Care for mom

I like to see my mom doing well in this community. We like the staff who are caring and very friendly. The meals are appealing. We like that she is enjoying all of the activities. We would recommend the care and the value of this community for other families.


5.0
September 14, 2016
Anonymous - Toured community
Verified Review
Very welcoming community!

The community at Brookdale Northwest Hills is very nice and priced accordingly. The community was great but the price caused us to choose a different community. The staff were very friendly and knowledgeable. They took the time to answer our questions and concerns. Even the residents were very kind and welcoming.


4.5
May 12, 2016
Anonymous - Loved one of resident/client
Verified Review
Brookdale Northwest Hills is the place for mom!

I would say that this community is a good fit for my mom and I would recommend it. Mom is doing fine but she is still adjusting to the community and I hope she will participate in some of the activities offered once she is more comfortable. The interior and the grounds are kept very nice. I did have a chance to try a meal with her and mom thinks the food is wonderful. The nursing staff are friendly and are there when needed for each resident.


5.0
July 2, 2015
Anonymous - Loved one of resident/client
Verified Review
We visited all the places in town and this was the nicest.

My grandma and I visited all the places in town. The Brookdale Northwest Hills was the nicest one. It has clearly been newly remodeled. The staff is very attentive and welcoming. My grandma loves all of the activities. I would recommend this place to anyone. The facility is really nice. It's always clean. Everyone there is very friendly and welcoming. This is a really nice community. We are really pleased.


5.0
April 9, 2015
Nancy A. Biehler - Loved one of resident/client
Verified Review

High level of care. good chef -- food tastes better than most!


0.5
November 21, 2014
Anonymous - Toured community

My friend had her mother stay at this facility. The salesperson, Jennifer, wined and dined her mother and basically sold her on a very bad situation. Once there she quickly deteriorated and developed a UTI which left her in a diaper with chronic UTI's, hallucinations, in pain and unable to function normally. She fell out of her bed four times and is lucky she didn't break a hip. They then sent her to a rehab facility (without my friends knowledge) but did not care to follow up on her or her well being. They actually didn't know where she was at one point. The staff there are unresponsive and not helpful at all. I would not recommend this facility to anyone. They just don't care and are more interested in getting their patients money!


4.0
September 17, 2014
BH - Loved one of resident/client
Verified Review
The Summit at Northwest Hills:We've...

The Summit at Northwest Hills: We've had a few issues with them giving the necessary attention to my loved one. Also, we were charged an extra $2,000 on top of what was quoted to us. Besides that, the people are nice, and facility is well kept. Overall I'm pleased with the services provided here.


5.0
August 29, 2014
Anonymous - Toured community
Verified Review
Review of The Summit At Northwest Hills Alzheimer's / Memory Care in Austin, TX

Loved it. A bit far.


2.5
July 1, 2014
Bradley C. Patterson - Loved one of resident/client
The facilities are very nice.The em...

The facilities are very nice. The employees that actually deal with, and take care of the residents, are very good and seem to really care. Unfortunately, everyone I dealt with in management, from initial sales contacts, to billing management, to supervisory management, were a bunch of phoneys that appeared to regard the facility as one large "milking machine", with each occupied room being [removed], which they were obligated to "milk" for everything they could get. Their "caring concern" was so transparently phoney, it would have been laughable, had it not been for the fact that it was my mother who was the resident. If you use this facility, I strongly suggest you keep a tight hold on your wallet; go over the monthly invoice with a magnifying glass, and be prepared to have them explain and justify EVERY charge.


4.0
May 8, 2014
Anonymous - Toured community
Verified Review
I think this is our first c...

I think this is our first choice. Just need to run the numbers on care options adding to two room choices they have available.


3.0
April 2, 2014
Anonymous
Nice facility but some techs are not ...

Nice facility but some techs are not the friendliest.


2.0
March 23, 2014
Anonymous - Loved one of resident/client
Verified Review
TERRIBLE FOOD BRINGS THE RATING DOWN TO TERRIBLE

MY RATING OVERALL IS POOR BECAUSE OF THE REALLY BAD POOD SERVED 3 TIMES A DAY . EQUALLY POOR SERVICE--EITHER TAKING FOREVER TO GET WAITED ON OR THE FOOD "THROWN AT YOU."


3.0
March 18, 2014
Anonymous - Toured community
Verified Review
Studio $3300/mo + level of ...

Studio $3300/mo + level of care


4.0
February 19, 2014
Anonymous - Toured community
Verified Review
I did visit this location. ...

I did visit this location. Staff is available to the residents, but the situation was not suited for my mom. Very nice place though


4.5
February 18, 2014
Family Member - Loved one of resident/client
Verified Review
We have been very happy with them.

We haven't been there very long yet, so I am reluctant to give fives. We have been very happy with them. I think the food could go up a few notches and be a little better. All in all I think things are going well so far.


5.0
January 27, 2014
Anonymous - Toured community
Verified Review
Visited here in June, 2013....

Visited here in June, 2013. Loved the facility primarily because of the outdoor seating area in back. My folks sit on their front porch a lot, and they'd love this area (if they couldn't be at home). Also like that it was age-in-place. This is my preferred facility from the ones I visited or considered.


5.0
December 31, 2013
Julie - Loved one of resident/client
Verified Review
Wonderful Community

I was looking for an assisted living place for my mom. I was responsible with finding something for her, because she can't quite make these decisions on her own. The Summit is a terrific place! One of the things I've noticed is that absolutely everyone is so friendly. I've never met anyone at the Summit who has been in a bad mood, or seemed overworked. It takes a special person to work with people all day, every day. The Summit clearly hires and keeps the best of the best. The first person I talked to, Jennifer Slayton, was so warm and inviting. She answered all of my questions and never made me feel rushed. She explained how everything works. I don't expect any surprises regarding how my mother is cared for, and what the monthly expenses will be. That's awesome! Jennifer has continued to help me throughout this process. She's starting to feel like a member of my family. :) You get to scale your care to your needs at the Summit. This can get expensive if you have a lot of needs, but that's because you'll be using more resources (time, products). In my opinion, this type of customization is really preferable to a prepackaged "level of care." Every person needs something different. Choosing exactly which kinds of care you receive just makes everything even more personalized and special. My mother is thrilled with her life at the Summit so far. It's been about two weeks. She is comfortable, happy, and is starting to engage with others in the community. And I am so much more comfortable when I visit her, knowing that she is safe and happy. I wouldn't hesitate to recommend this community to anyone, and when I mention to people that my mom is now living at the Summit, they say, "Oh, it's such a nice place!" They've earned their reputation as a great place to live.


Neighborhood around Brookdale Northwest Hills

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Frequently Asked Questions about Brookdale Northwest Hills

Brookdale Northwest Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Northwest Hills has received an average review rating of 3.8 based on 23 reviews. See all reviews.

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