About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Parmer Woods at North Austin

CompareSaveShare

12429 Scofield Farms Dr, Austin, TX 78758

8.7
Review score
60 reviews
Add review
8.7
Review score
60 reviews
5 star
56%
4 star
25%
3 star
8%
2 star
3%
1 star
8%
See all reviews
9.0
Review score
1889 reviews
36 facilities
For pricing & availability:
(866) 374-4058
Parmer Woods at North Austin
CompareSaveShare
Parmer Woods at North Austin community entrance
1616 Photos available
99 Floor plans available
Parmer Woods at North Austin in google map
street view of Parmer Woods at North Austin

Get pricing & check availability

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Tish M
-
Family/friend
5.0
Found a hidden gem in North Austin!
We are thrilled with Mom's move to Parmer Woods! Having just moved her from out of state, our experience at her first community was less than desirable. Parmer Woods is exactly what I was looking for. She has done more in her first 2 weeks than 2 1/2 months at her previous community. The r

About the facility
Parmer Woods at North Austin

Parmer Woods at North Austin delivers a first-rate senior living experience in Austin, Texas. The inviting community offers a lovely retreat with two private courtyards that are perfect for enjoying nature, taking a stroll through the walking paths, and digging into some gardening. Soaring ceilings and spacious common areas await inside, which include a media room, an on-site salon, and a well-stocked library.

Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care for residents with Alzheimer’s or other forms of dementia. The pet-friendly community has a variety of studio, one-bedroom, and two-bedroom floor plans to choose from with fully equipped kitchens, walk-in showers with safety bars, and ample closet space. Residents can delight in amenities such as three nutritious meals served daily, housekeeping and laundry services, and group activities such as the resident-run brewery group.

The area offers ample shopping to satisfy all tastes and budgets at Scofield Crossing, The Domain, and Shops at Tech Ridge. Nearby dining ranges from Hawaiian, Korean, and Mexican cuisine to New American fare. Popular nearby attractions include Zilker Botanical Garden, Memorial Park, and the Austin Aquarium.

State Classification

Parmer Woods at North Austin provides both Type A...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Parmer Woods at North Austin

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Parmer Woods at North Austin

Select tour type
Select preferred date
Select preferred time

Compare

Parmer Woods at North Austin community entrance
Parmer Woods at North Austin

12429 Scofield Farms Dr, Austin, TX 78758

Brookdale North Austin community exterior
Brookdale North Austin

5310 Duval Road, Austin, TX 78727

Brookdale Westlake Hills
Brookdale Westlake Hills

1034 Liberty Park Drive, Austin, TX 78746

Parsons House Austin
Parsons House Austin

1130 Camino La Costa, Austin, TX 78752

8.7
Review score
60 reviews
8.7
Review score
60 reviews
5 star
56%
4 star
25%
3 star
8%
2 star
3%
1 star
8%
9.9
Review score
101 reviews
9.9
Review score
101 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
9.7
Review score
42 reviews
9.7
Review score
42 reviews
5 star
71%
4 star
12%
3 star
7%
2 star
0%
1 star
10%
9.6
Review score
66 reviews
9.6
Review score
66 reviews
5 star
57%
4 star
36%
3 star
5%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Parmer Woods at North Austin

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Special Dining Programs
  • Gluten-free
  • Vegetarian
  • Anytime Dining
  • Restaurant Style Dining
  • No Sugar
  • Guest Meals
  • Room Service
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Garden View
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Beauty Salon
  • Computer or Media Center
  • Indoor Atrium
  • Indoor Common Areas
  • Library
  • Central Fireplace
  • Outside Patio
  • Meeting Room
  • Outdoor Common Areas
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • Filipino
  • American Sign Language
  • English
  • Spanish

Activities

  • Activities Off-site
  • Cards / Pinochle Club
  • Gardening Club
  • Yoga / Chair Yoga
  • Dances
  • Catholic Services
  • Current Events Club
  • Day Trips and Outings
  • Intergenerational Programs
  • Tai Chi
  • Bridge Club
  • Book Club
  • Reminiscence Programs
  • Brain fitness / Dakim
  • Choir / Singing Club
  • Wine Tasting
  • Holiday Parties
  • Karaoke
  • Cooking Classes
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Birthday Parties
  • Art Classes
  • Happy Hour
  • Protestant Services
  • Community Service Organizations
  • Devotional Activities Offsite
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Men's Club
  • Community Service Programs
  • Activities On-site
  • Stretching Classes
  • Live Well Programs
  • Trivia Games

Reviews

for Parmer Woods at North Austin

8.7Review score60 reviews
8.7
Review score
60 reviews
5 star
56%
4 star
25%
3 star
8%
2 star
3%
1 star
8%
Pegasus Senior Living, LLC
9
Review score1889 reviews36 communities
Write a review
A Place for Mom has scored Parmer Woods at North Austin with 8.7 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Parmer Woods at North Austin has 60 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.0
Staff
3.9
Meals & Dining
3.7
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Parmer Woods at North Austin with 8.7 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Parmer Woods at North Austin has 60 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Best of Senior Living 2023
Pegasus Senior Living, LLC
9
Review score1889 reviews36 communities
Logo for Pegasus Senior Living, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 60 reviews
Tish M - Family/friend
Assisted Living
April 29, 2024
5.0
Found a hidden gem in North Austin!
We are thrilled with Mom's move to Parmer Woods! Having just moved her from out of state, our experience at her first community was less than desirable. Parmer Woods is exactly what I was looking for. She has done more in her first 2 weeks than 2 1/2 months at her previous community. The residents have been very welcoming and the staff is very kind and caring. I used to leave her old facility upset and angry now I leave calm and peaceful because I trust the staff has her best interest in mind. I would highly recommend moving your loved ones here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
May 2, 2024
Tish - Thank you for sharing your experience with us! We're delighted to hear that Parmer Woods at North Austin has provided a positive transition for your mom after her move from out of state. It's heartening to know that she's thriving and engaging more in just two weeks! Creating a welcoming and supportive environment for our residents is our top priority, and we're glad to hear that both our residents and staff have contributed to that experience for your family. Your trust in our team means the world to us, and we're committed to continuing to provide the highest level of care and support for your loved one and all our residents. Thank you for recommending Parmer Woods – we're honored to have your mom as part of our community!
Rikki A - Family/friend
Assisted Living
April 26, 2024
5.0
Caring staff
We were pleased to find Parmer Woods just when we needed it and in a convenient location for us. Everyone has been super welcoming and helpful. It is a very nice place as well especially if you are working within a budget. What really blew me away was that staff members I hadn’t personally met yet knew I was connected to my mom almost right away. That’s the type of thing that shows you that you picked the right place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
May 2, 2024
Rikki - Thank you so much for sharing your experience with us! We're thrilled to hear that Parmer Woods at North Austin has been a perfect fit for you and your mom. Our team takes great pride in creating a welcoming environment and providing exceptional service to all our residents. It's heartwarming to know that our staff members were able to recognize and support your connection with your mom, showcasing the personalized care and attention we strive to offer. We're honored to have you as part of our community and look forward to continuing to exceed your expectations.
Rienfeld - Family/friend
Assisted Living
April 25, 2024
5.0
Verified Review
Parmer Woods has been a great place for my mom — very homey feeling!
Parmer Woods has been a great place for my mom. When she moved in, she was not able to walk and was very confused. The staff was very friendly and helped her adjust during a difficult time. Since then, she has made great improvements and feels that this is home now. She’s made lots of friends and stays very active with the variety of programs and outings that are available.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Response from Parmer Woods at North Austin
April 30, 2024
We are so pleased about your mom's improvements in our community! It is truly our pleasure to care for her, and we are delighted that she's having a great experience.
Juliette S - Toured community
Assisted Living
April 25, 2024
5.0
Great Staff that care and Clean Environment
Great tour! Outstanding assisted living facility! The staff is incredibly caring, the environment is welcoming, and the amenities are top-notch. Highly recommend for anyone who is looking for a compassionate and clean community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
April 30, 2024
Juliette, Thank you for taking the time to come out and visit our community! We appreciate your recommendation. Please let us know if we can answer any questions or be of any assistance!
Anonymous - Family/friend
Assisted Living
April 19, 2024
5.0
Verified Review
Would recommend
My aunt has really embraced the community within Parmer Woods. She says she's never in her apartment because she's busy with activities and socializing. It was mainly price and my prior experience with them with my dad, why we chose it for my aunt.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
April 24, 2024
Thank you for sharing your experience with Parmer Woods at North Austin! It's wonderful to hear that your aunt has found a vibrant and engaging community with us. We're delighted that she's enjoying the activities and socializing opportunities that we offer. If there's anything we can do to further enhance your aunt's experience, please don't hesitate to reach out.
Scotty T - Toured community
Assisted Living
February 6, 2024
5.0
Parmer Woods
This place is absolutely beautiful and the staff is so professional and Amazing. Customer service is so important and this place deserves high praise. The executive Director, wellness director and Business office director are very caring, compassionate and supportive. This sets this place apart from any other place that I’ve visited
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
February 10, 2024
Thank you so much for your kind review, Scotty! We will be sure to pass along your compliments to our team members.
Kay - Resident/client
Memory Care
January 10, 2024
2.0
Disappointed
I gave it a 2?? not one because the food is pretty good. Please look for other facilities. When you are taken on a tour, they will point out all the things that in hindsight are not important at all. What is important are the people who are caring for your loved one. The staff and administration turned over frequently. so, there’s no commitment. MEMORY CARE residence are placed in front of a television and that is what they consider engagement. Do they ever sit and visit with Your loved one-no. Do they get to know them? No -how often do they take them outside? hardly ever. What about those gardens that they were going to involve residents in maintaining? Nope. Caregivers dress them, give meds and feed them. That’s what you get. Otherwise your loved one will just sit or wander. Bathroom not kept clean. Tired of feeling that if I am not there, our loved one is not taken care of. Looking elsewhere now!
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Parmer Woods at North Austin
January 12, 2024
Thank you for your feedback, Kay. As a community with the goal of providing the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience at Parmer Woods. We always wish to meet the individual needs of the residents. We would appreciate having a chance to speak with you directly to address your concerns. Please email our Regional Director of Operations, Linda, at lcraunlugar@pegasusseniorliving.com if you are willing to provide more information.
Anonymous - Family/friend
Memory Care
December 19, 2023
5.0
Verified Review
Our Family's Experience
Palmer Woods at North Austin is a great place! They have a great group of caring staff members working there. We would absolutely recommend this community to other families based on the experience we have had so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
December 20, 2023
Thank you for taking the time to share your positive experience at Parmer Woods at North Austin! We're delighted to hear that you appreciate our dedicated and compassionate team members. Your recommendation means a lot to us, and we're thrilled to have earned your trust. Should you need anything, please don't hesitate to reach out. We're here to help, and to continue providing exceptional care and support.
James - Family/friend
Assisted Living
November 7, 2023
5.0
Verified Review
Family experience
[name removed] loves the facility. She loves her room. They been very inviting and do go out of their way to help They're even managed to help me get her moved into that facility while I was moving to the UK helping with all of the paperwork one of the directors even got the app on her phone so she can call me long distance that I use called WhatsApp and have been very helpful and explain in any questions I have concerns and my cousin absolutely loves it there. I have had my cousin at 4 different places and this is by far the best experience I have ever had.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
November 7, 2023
Thank you so much for taking the time to share your positive experience with us, James! We're delighted to hear that your cousin loves her room and feels at home in our community. Our team is dedicated to providing a warm and inviting environment, and we're glad to have been able to assist you during the moving process, especially given the distance. We truly appreciate your kind words and are here to address any questions or concerns you may have. Your cousin's happiness and well-being are our top priorities, and we're thrilled to hear that this has been the best experience for both of you. Thank you for choosing Parmer Woods at North Austin!
Donna - Family/friend
Memory Care
October 9, 2023
4.0
Verified Review
our families experience
Parmer Woods at North Austin is a smaller building with only 2 floors which makes it easier for our loved one to figure things out....where there are like the activities. The staff members that are working there are friendly and our mother does like the meals that are prepared.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Parmer Woods at North Austin
October 9, 2023
Thank you for taking the time to share your positive feedback about Parmer Woods at North Austin, Donna. We are delighted to hear that your loved one finds it easy to navigate the space and enjoys the activities provided. Our friendly staff members are dedicated to creating a warm and inviting atmosphere, and we are pleased to know that your mother appreciates the delicious meals we offer. If you have any further comments or suggestions, please feel free to reach out. We value your input and are here to ensure the best experience for your loved one!
BF - Family/friend
Assisted Living
September 19, 2023
5.0
Verified Review
Review for Parmer Woods at North Austin
I'd say it seems like a great place, go and tour it and talk to some residents/ residents family members to see what they say. They really work to engage new residents, are responsive to calls and texts. We picked this community because of the memory care services, cost, centralized location, and friendly staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
September 20, 2023
Thank you so much for sharing your thoughts about our community! We appreciate you taking the time to leave us a review. Please let us know if there's anything we can do for you and your family.
bill - Family/friend
Memory Care
July 20, 2023
1.0
very disappointed
Not a good place to stay or put your loved one if you expect care the way they describe when they take you on the tour. Been there done that. Don't let them fool you with pretty stuff. Go visit many times unannounced first. Really pay attention to what is or isn't done.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Parmer Woods at North Austin
July 23, 2023
Thank you for your feedback, Bill. As a community with the goal to provide the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please email Regional VP of Operations, Linda, at lcraunlugar@pegasusseniorliving.com if you would like to provide more details.
Karen - Family/friend
Assisted Living
July 6, 2023
5.0
Would recommend, friendly and caring staff, excellent support for the resident and their family
They've had a lot of senior staff turnover, but seem to be at a place now of consistent staffing. Even with the changes, staff have been responsive, caring, and informative. When we first moved my parents in in Feb. 2022, I would have given them a lower score, but they have reached and are maintaining a great level of cleanliness. Facility is clean, smells great, and is kept at a consistent level of cleanliness The staff has been, and continues to be, outstanding. From the caregivers to the management team, they are awesome. They are doing the best they can with an elderly dementia patient who isn't always willing to cooperate. But my mother is getting a good level of care and attention. Meals seem to be balanced and the dining experience is pleasant (nice dishes, placemats, etc). While I wish my parents and now just my Mom didn't need Memory Care, and it's definitely not cheap, we feel like Parmer Woods is a good value given the level of care and attention she is receiving
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Parmer Woods at North Austin
July 10, 2023
Karen, thank you for taking the time to share your positive feedback about your experience at Parmer Woods at North Austin. We are glad to know that our staff has been responsive, caring, and informative throughout your journey with us. We strive to provide a compassionate and supportive environment for all our residents and their families. We understand the importance of cleanliness in maintaining a comfortable living space, and we are thrilled that you have noticed and appreciated our efforts. Our dedicated housekeeping team works diligently to ensure that our community is consistently clean, pleasant-smelling, and at a high level of cleanliness. We are delighted to hear that our staff, from caregivers to management, has been outstanding in their commitment to providing excellent care. We understand the challenges that come with caring for a loved one with dementia and appreciate your recognition of our team's efforts to provide your mother with a good level of care and attention. At Parmer Woods, we believe that nutrition and a pleasant dining experience are essential aspects of our residents' well-being. We strive to provide balanced meals and a pleasant ambiance for all our residents, including nice dishes and placemats to enhance the dining experience. We understand that the need for memory care is not an easy situation, and we empathize with you and your family. We are committed to providing a good value for the level of care and attention your mother receives, and we appreciate your acknowledgment of this. Thank you again for your kind words and for choosing Parmer Woods at North Austin. If there is anything else we can do to further enhance your experience, please do not hesitate to reach out to us.
Fay W - Family/friend
Memory Care
May 17, 2023
1.0
very disappointed
Dad was there a year, we came to Parmer Woods believing what they said we could expect. Assisted living for 1 month. Were told he would be accompanied to activities, wasn't done Memory care after a month in AL Were told how good the connections program was by Dr. Petersen. It composed of keeping the body moving by exercises and the brain functioning by art, word games and several other activities. Very seldom did we see this happen and we visited every day. Usually found everyone in front of the tv with no interaction by staff. My dad had oxygen and we purchased the Inogen machine to make it easier and most of the time the battery was dead. Was supposed to re-charge batteries at night while he was on the oxygen concentrater. Not always done. My dad had hearing aids and in a year staff didn't really figure out how to put them in properly, even with a diagram and instructions by my sister. No executive director for 8 months out of 12. No accountability.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Parmer Woods at North Austin
May 23, 2023
Fay, thank you for your continued feedback. As a community with the goal to provide the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please contact Regional VP of Operations, Linda, at lcraunlugar@pegasusseniorliving.com if you would like to provide more details.
D B W - Resident/client
Memory Care
May 13, 2023
1.0
Look past the potted plants
If you are reading this you are trying to decide-take my loved here or not? Would you drop off your Kindergartener at a place that was lacking many important personnel? “Looked good” but didn’t treat your child with respect, wasn’t kept clean, or attend to their health? *No executive director (No leadership for 8 months out of 12 and counting) *No Memory Care Activities Director (Residents watch TV or wander a large majority of their day) *Inconsistent front desk coverage (people pulled from other jobs when they could be helping residents As you take the tour- would seeing new plants, pretty flags outside, rearranged pictures, names of rooms like Music Room that are not used, cookies for free make the facility great?? Nope! It’s how your loved one is treated ! We communicated concerns numerous times- we were met with defensiveness and no follow-through. This facility has a lot of masked problems! There so many other better ones.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Parmer Woods at North Austin
May 17, 2023
Thank you for your feedback and for choosing Parmer Woods at North Austin as your loved one's community while they lived there. We always hold high standards of care in our Connections memory care neighborhoods and continue to offer a high standard program. We would be more than happy to discuss your concerns with you privately at your convenience. We hope to hear from you soon.
Anonymous - Family/friend
Assisted Living
April 10, 2023
1.0
Verified Review
Concerned family member
The staff was extremely unprofessional, very unkind and never wanted to help. The management was horrible as well. Never available, nor willing to help. They are extremely unorganized, they never set up my family members profile the time they were there and my family member had to be hospitalized twice in their short stay. I felt so stressed and felt like I had to go and check on my family member every single day. The staff wouldn't reach out to the doctors even after paperwork was filed for their on call doctors. The Director let his managers run the show and never seemed to know what was going or coming. Honestly, it seems like most of these facilities are the same. Family members that are having a hard time caring for loved ones reach out to these facilities for help and guidance and a safe place for their loved ones. Unfortunately, they put the "business side" first. Thank you for allowing me to review this place.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Parmer Woods at North Austin
April 10, 2023
Thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home, and to provide a flourishing work environment for our employees, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please email your name and contact information to Regional VP of Operations, Linda, at lcraunlugar@pegasusseniorliving.com to provide more details.
Belinda - Family/friend
Assisted Living
March 23, 2023
5.0
Verified Review
I would highly recommend Parmer Woods at North Austin to anyone. Our experience with the community has been great!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Parmer Woods at North Austin
March 24, 2023
Belinda, thank you so much for your kind review about our community!
PST - Family/friend
Assisted Living
March 15, 2023
4.0
Verified Review
A Warm and Friendly Place
I would say overall it's a positive experience. She has a studio apartment. I have not seen her apartment because, I live in another state, but her nieces got furniture arranged in there and they say it's cute. Amenities include housekeeping, laundry, activities, outings, meals, cable, hair salon, nurses on staff. She is not needing care at this time. She takes her own medication and does not need any assistance for daily living skills. She says the staff are all nice but don't always follow through with whatever they said they're going to do. But to be fair, she says they are short staffed (like everyone these days).
Cleanliness
3
Friendliness
5
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Parmer Woods at North Austin
March 16, 2023
Thank you for your positive review and feedback! We appreciate our family members' reviews so we can continuously improve and meet your expectations. Please let us know if you have any additional feedback!
Joy - Family/friend
Assisted Living
January 25, 2023
5.0
Verified Review
Review for Parmer Woods at North Austin
They do the best that they can. They have been very friendly. The home health services have been wonderful. My loved one likes the food, especially the soup. We picked this community because of the location, and price. I would recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Parmer Woods at North Austin
January 27, 2023
Joy, thank you for taking the time to leave such a kind review about our community and team members! We appreciate your trust and support in us to serve your loved one.
anonymous - Family/friend
Assisted Living
November 4, 2022
3.0
Verified Review
Our families experience
Parmer Woods is a really nice community but just like everyone else they are suffering with staffing shortages. Some of the staff members there are incredibly friendly and reliable and others unfortunately are not. Our loved one says the residents are all very kind and really look out for one another and we have to agree with that from what we have seen and we are happy to hear the residents stick with one another. They could be better with communication and quicker response times with the families
Cleanliness
4
Meals & Dining
3
Activities
3
Value for Cost
2
Response from Parmer Woods at North Austin
November 7, 2022
Thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home, and to provide a flourishing work environment for our employees, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please email Regional VP of Operations, Linda, at lcraunlugar@pegasusseniorliving.com if you would like to provide more details.
Viewing 1-20 out of 60 reviews

Neighborhoods
around Parmer Woods at North Austin

See what the neighborhood has to offer and what’s nearby:
Parmer Woods at North Austin in google map

Frequently Asked Questions
about Parmer Woods at North Austin

Parmer Woods at North Austin offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Parmer Woods at North Austin 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (512) 835-9080 to reach a resident at Parmer Woods at North Austin.

Similar communities nearby

Find Assisted Living

Photo of The Maravilla at The Domain

The Maravilla at The Domain

3220 Feathergrass Court, Austin, TX 78758
Starting at $X,XXX+ monthly
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Heritage Lakes Senior Living OPEN NOW aerial view of community
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, Semi-Private
Pavilion at Great Hills in-unit ktichen

Pavilion at Great Hills

11819 Pavilion Blvd, Austin, TX 78759
Starting at $X,XXX+ monthly
2.7
Review score
62 reviews
2.7
Review score
62 reviews
5 star
42%
4 star
34%
3 star
15%
2 star
3%
1 star
6%
Studio, 1bd, 2bd, Semi-Private
The Pavilion at Great Hills Assisted Living & Memory Care community has a little something for everyone. Located in beautiful North Austin hill country, we are near three major hospitals, numerous shopping centers including two miles from the Arboretum, theaters, museums, great restaurants,...
Photo of Anthology of the Arboretum

Anthology of the Arboretum

10001 Stonelake Blvd, Austin, TX 78759
Starting at $X,XXX+ monthly
Studio, 1bd, 2bd
Buckner Villas community exterior

Buckner Villas

11110 Tom Adams Dr, Austin, TX 78753
Starting at $X,XXX+ monthly
7.5
Review score
24 reviews
7.5
Review score
24 reviews
5 star
63%
4 star
25%
3 star
4%
2 star
8%
1 star
0%
Studio, 1bd, 2bd
Senior Living in Austin, TXWelcome to Buckner Villas!These are the best years of your life, and we know that you’re not simply looking for a place to settle. You’re looking for a senior living community that will engage you, care for you, and invest in you. That’s exactly what you’ll find at...
Photo of Tech Ridge Oaks N. Austin

Tech Ridge Oaks N. Austin

400 E Yager Ln, Austin, TX 78753
Starting at $X,XXX+ monthly
9.2
Review score
27 reviews
9.2
Review score
27 reviews
5 star
41%
4 star
55%
3 star
0%
2 star
0%
1 star
4%
Studio, 1bd, 2bd, Semi-Private
Life is about more than where you live — it’s about how you live it. At Tech Ridge Oaks Assisted Living and Memory Care, we want to rewire expectations when it comes to senior living options. We offer sophisticated, well-appointed apartments and comfortable common areas in a setting of casual...
Photo of Regent at Parmer Woods

Regent at Parmer Woods

12429 Scofield Farms Dr, Austin, TX 78758
Starting at $X,XXX+ monthly
Photo of Maravilla at the Domain

Maravilla at the Domain

1101 Austin Lane, Austin, TX 78758
Starting at $X,XXX+ monthly
Photo of The Springs of Austin Assisted Living and Memory Care
6.0
Review score
3 reviews
6.0
Review score
3 reviews
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%
Studio, 1bd
The Springs of Austin provides assisted living, memory care, and respite care services. Our community has 32 private apartments for residents' comfort. We are committed to providing an engaging atmosphere for all our residents and our team is passionate about senior care while treating all with...
Brookdale North Austin community exterior

Brookdale North Austin

5310 Duval Road, Austin, TX 78727
Starting at $X,XXX+ monthly
9.9
Review score
101 reviews
9.9
Review score
101 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
Studio, 1bd, Semi-Private
A Wonderful RetirementWhen you decide to call our assisted living and memory care community home, you can rest assured you are in good hands. With personalized care plans tailored to meet your specific needs, spacious and cozy accommodations and common areas and a variety of health and wellness...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top