Parmer Woods at North Austin

They do the best that they can. They have been very friendly. The home health services have been wonderful. My loved one likes the food, especially the soup. We picked this community because of the location, and price. I would recommend to other families.

Parmer Woods is a really nice community but just like everyone else they are suffering with staffing shortages. Some of the staff members there are incredibly friendly and reliable and others unfortunately are not. Our loved one says the residents are all very kind and really look out for one another and we have to agree with that from what we have seen and we are happy to hear the residents stick with one another. They could be better with communication and quicker response times with the families

Overall we're pretty happy. We've had some trouble getting maintenance requests done. The food is okay - not great, but not awful. And sometimes it's hard to get a hold of somebody on the phone. But I think the overall the care is good.

We like how the community just felt overall, it felt good just from the tour we took and the location is great to where we live. We have been very impressed with all the people we have encountered so far, not only are they showing great care and support to our parents but to our family as well. They are really enjoying the meals and we would absolutely recommend this community to others.

We believed the value for cost to be overrated, and a lot of the services they were offering were not happening. Some was due to the covid restrictions, but there was a very fast and high turnover rate with the staff members, and they were also very shorthanded.

They are giving us a great deal until our parents' home sells. We will be touring the available unit with our parents this Wednesday. I loved it so far on our virtual tour! Tour is rescheduled for tomorrow. We tried to see two in one day. Too much for my Mom. We will be touring tomorrow.

They are giving us a great deal until our parents' home sells. We will be touring the available unit with our parents this Wednesday. I loved it so far on our virtual tour!

It is expensive, but our overall first impression was good. The location is great as well as the staff members. Our loved one has a view of the court yard, and I would recommend this community to a family or friend.

The community was clean. The staff were friendly and responsive. The community was priced reasonably comparatively, The services for memory care for my aunt seemed adequate. The lay out of the memory care unit was conducive for the staff to be able to keep an eye on the residents.

The community was clean. The staff were friendly and responsive. The community was priced reasonably comparatively, The services for memory care for my aunt seemed adequate. The lay out of the memory care unit was conducive for the staff to be able to keep an eye on the residents.

My father has lived in both assisted living and now memory care at Parmer Woods. I, like most, just want what’s best for him. In my heart of heart, I sleep well at night now knowing he is safe, loved, supported, and accepted for who he is at this moment in time. So important to not be a number. He is a happy safe human being depending on all of their care and support. I couldn’t ask for more.

I loved this community and the people there, specifically [name removed] and [name removed]. They are extremely patient, friendly, and comforting.

This community was very lovely very clean and well kept. The staff was friendly and very nice. This community had a designated smoking area that was little ways from the apartments and that wouldn't have worked for my mom. She was looking for something she would be able to step outside and be able to smoke.

I am doing fine since moving into the community. It is very nice here. The people and staff are nice. The food is good too. Eventually I will be trying some of the activities. Everything is good for me.

I guess I went into this tour with high expectations of getting a sales pitch to entice me to sign on the dotted line but to my surprise that didn't happen. Granted it was a little late in the day but the women I am not sure of what position she held but she gave the impression that she was tired and really not engaged to do the tour. I must say that she did do a follow-up phone call with me a few days later which I thought was good. The overall appearance of the inside left little to be desired it is in desperate need of a paint job you can tell the walls haven't been touch in quite some time. After touring the facility and speaking to people there I came back with a feeling that they really didn't care if I signed a contract with them or not.

I liked this community when we visited as it seemed clean and well taken care of. The people I met were friendly. This community is for assisted living and memory care and we were looking for more independent living.

This was a fine facility, but we did not like it as much as the facility we ended up choosing. The rooms seemed a bit small, and it seemed like more of an assisted living facility, which is what we were not looking for for my loved one.