Pavilion at Great Hills

11819 Pavilion Blvd, Austin, TX 78759

Over 300,000 Families Helped

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Pavilion at Great Hills in google map
street view of Pavilion at Great Hills

About the community Pavilion at Great Hills

The Pavilion at Great Hills Assisted Living & Memory Care community has a little something for everyone. Located in beautiful North Austin hill country, we are near three major hospitals, numerous shopping centers including two miles from the Arboretum, theaters, museums, great restaurants, and Lake Travis. Inside our community, you'll find spacious common areas with several beautiful living areas with stone fireplaces, a chapel, a billiards room, a spa room, salon, exercise room, arts and crafts room, theater area with large curved TV, library, private dining room, and large main dining room. Residents also enjoy walking through our two landscaped courtyards in assisted living or our secure courtyard in memory care. We offer anytime, restaurant-style dining, Resident Council, Food Committee, as well as a full schedule of planned activities, and many special interest resident group opportunities.

Our Assisted Living and Memory Care residents and residents' families rest easy knowing we have 24 hour care staff 7 days a week and nursing 7 days a week during normal business hours with nurses on call 24/7. Prior to moving in we speak with you and your physician to find just the right level of assistance that will allow you to enjoy...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Pavilion at Great Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Pavilion at Great Hills

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Dentist

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units

Community Amenities

Memory care services

Wander guard or similar system available
Secured community
Enclosed courtyard
Outdoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Indoor atrium

Services

Beautician
Grocery shopping and errands
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Languages spoken

Spanish

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Game room

On-site dining options

Private dining room

Activities

Devotional activities on-site
Visiting rabbi
Catholic services
Other religious services

Reviews for Pavilion at Great Hills

3.9

(55 reviews)

Write a Review

Cleanliness

4.1

Care services

3.8

Staff

4.0

Meals & dining

5.0

Activities

3.9

Value for cost

3.9

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1-20 of 55 reviews
5.0
July 6, 2021
Mike - Child of resident/client
my review of Pavilion at Great Hills

The staff was very friendly, helpful, and compassionate. The food was amazing and the community was very neat and clean. I felt like the community also offered great value and I would recommend this community to others.


4.0
May 13, 2021
Anonymous - Sibling of resident/client
Safe and Secure and Meet Our Loved One's Needs

The staff are hard to reach to check on our loved one. It took a while for us to set up payment the way we wanted to pay. When we visited recently it was hard to find the management team. The food is really good. There is a full activity calendar for the residents to take advantage of.


5.0
April 19, 2021
anonymous - Toured community
Verified Review
my review of Pavilion at Great Hills

We toured this community and it was great. The staff was very nice and the community is in a great location. There were no private rooms available at that time so it just didn't fit our needs


5.0
December 10, 2019
Carl R. McQueary - Loved one of resident/client
We Love the Pavillion

This has been a very good experience. The Pavillion has more than met our needs.

Response from Pavilion at Great Hills

December 11, 2019

Thank you Carl! We are so glad you have had such a great experience here. We so value you as a part of our community!


4.0
May 7, 2019
Anonymous - Loved one of resident/client
Only one major issue so far.

The Pavilion at Great Hills in Austin, TX is a very clean, pleasant facility with friendly workers and a fairly responsive senior staff. Some of the problems my family has had with the facility can partly be attributed to my mother's dementia and her inability to keep track of any items or remember what is scheduled, etc. So, we have had just one major issue in the three months she has lived there. We had a problem with her medication administration when the medication aide placed her medicine in her apartment for her to take on her own instead of staying and watching her take the medicine, for which we were paying an additional $450.00 per month. We never could find out how long this had been occurring - over one week for sure and maybe almost two weeks - and only discovered this when my sister and I started finding little medication cups with pills in them squirreled away in my mother's dresser drawers and under couch cushions. It took two emails and a personal visit from my sister to the Executive Director to resolve this; find out what was going on, what they were doing about it and have our $450.00 refunded. We were finally informed that the medication aide had been dismissed. Luckily my mother has no life-threatening illness, although she is taking psychotropic medication which should not be missed. I don't know if other residents were having the same issues. My sister and I have realized that we have to lower our expectations, because in such a large facility with so many staff and residents it seems impossible for everything to work well all of the time. We do not have the will, heart or stamina to move my mother again, so are just hoping this was an aberration and all will go smoothly in the future.


4.0
February 7, 2019
Anonymous - Toured community

Lovely facility and staff. [Name removed] is wonderful and all the people there have been so helpful and friendly... We are impressed with all the programs they offer and the rooms and courtyards too.The food and dining area are very good with lots of selection and high quality nutrition. It is a place we are considering for my Dad. We are now looking at their Memory Care too.


5.0
November 11, 2018
Gilbert Cantu Jr - Loved one of resident/client
Verified Review
Great Place for Mom

Exceeded my expectations! Staff goes above and beyond. Facility is always very clean. Staff is very friendly and helpful.

Response from Pavilion at Great Hills

November 15, 2018

Hi Gilbert! We are so glad that you had a great experience with our staff. We are all a family here at Pavilion at Great Hills! We will make sure to pass on your kind words.


5.0
June 26, 2018
Anonymous - Toured community

Nice facility. Very engaging staff. More expensive than I originally anticipated. Definitely to stay on the options list.


3.0
September 19, 2017
Anonymous - Toured community
Verified Review
Not The One For My Mom, But Tour Was Nice

I had a pleasant tour of this community. I toured it for my mother, and her needs. Everyone was kind, and helpful to my family, and I. The community looked nice, and clean from what I saw. The staff we met answered, and the experience went well. It was not the one for my mother, but we had a good tour of this facility.

Response from Pavilion at Great Hills

January 8, 2018

Thank you for sharing your experience with us. We appreciate your feedback and we're so pleased that you visited our community!


4.0
September 14, 2017
Anonymous - Loved one of resident/client
Verified Review
Wonderful Community

Mom loves living here she is so happy and content. She is content with her room it suits her very well. She has already made some friends she thinks all the residents are so happy and friendly. Mom thinks the world of the staff and so don't we. They are so kind and compassionate very attentive. I believe mom loves the food she gets very excited when they serve cinnamon rolls. This has been such a positive experience and I'm thrilled everything is working out. We would recommend this community.

Response from Pavilion at Great Hills

January 8, 2018

Thank you for taking the time to share your experience. We appreciate your feedback and we're so pleased that your mom is enjoying her home (and the exceptional cinnamon rolls!) here at Pavilion at Great Hills!


3.5
August 7, 2017
Anonymous - Loved one of resident/client
Verified Review
Rough Start At First, But Things Have Gotten Better Now

It is still a work in progress for my mother with her move to this community. We did a rough start at first. The lady that was in charge of the aids, and the medication management was on vacation. Since she has returned everything is working out well now. They have a good staff, and they have been helpful when needed. Also kind when I come to visit. The community is well-kept, they do a good job with the cleanliness. They offer good activities and provide nice meals. The verdict is still out on if I would recommend this community, but everything is moving in the right direction now.

Response from Pavilion at Great Hills

August 30, 2017

Thank you for sharing your experience; we appreciate your feedback! Our goal is to provide a five-star experience for you and your mother, so if there are specific areas of improvement that you feel would help us to achieve that goal, please don’t hesitate to reach out to our Executive Director with any additional input. We look forward to hearing from you.


5.0
July 26, 2017
Anonymous - Loved one of resident/client
Verified Review
A good stay

This is a smaller community and it was perfect for my husbands respite stay. The staff were wonderful with his care and I had good communication with them. They do offer a lot of activities and trips out. They have a small exercise room and a piano the residents can play. We will be using this community again and I would recommend it for a respite stay.

Response from Pavilion at Great Hills

August 8, 2017

Thank you so much for sharing your experience at Pavilion at Great Hills. We appreciate your feedback and we're so pleased that your husband's respite stay was pleasant!


4.0
July 25, 2017
Anonymous - Toured community
Verified Review
Nice People!!

I had recently talked to this community about a possible living arrangement for my mother at this community. The staff where very helpful and made sure to answer any questions I had for them in detail. He was very kind with his words and knowledgeable in all of the information he offered. It was just not the right location for my mom in the end decision but I was thankful for there help

Response from Pavilion at Great Hills

August 30, 2017

Thank you so much for your review! We're delighted that you enjoyed your visit with us! While we're disappointed that we weren't the best fit for your mother, we're so pleased that we could help provide information that was helpful in your search.


3.5
July 18, 2017
Anonymous - Loved one of resident/client
Verified Review
Positive Environment

I have to say after the few tours that we went on this property impressed me the most. The appearance of the community is fresh looking and very upbeat. The staff and the residents seem happy to be there and want to interact with you. My mom is still adjusting but she overall seems to be doing very well there and likes it. She has gone to a few social hours and is slowly making new friends. She has not complained about the food so I am taking she enjoys it. Since mom has been there I have already recommended it to a few people.

Response from Pavilion at Great Hills

August 3, 2017

Thank you so much for sharing your experience. We appreciate your feedback! Our goal is to provide a five-star experience, so if there are specific areas of improvement that you feel would help us to achieve that goal, please don’t hesitate to reach out to our Executive Director with any additional input. We look forward to hearing from you!


0.5
July 10, 2017
Anonymous - Loved one of resident/client
Inappropriate action

I was going to add to my previous review, but apparently you have to sign up to read all of the comments...another red flag in my book. Anyway, my MIL has been out of there for at least a month. She received a check from the federal government which had been opened by the facility and then put in an envelope with their return address and nothing else but the check in the envelope. Not sure why they felt if was appropriate to open her mail but that is [Removed].


5.0
June 6, 2017
Anonymous - Loved one of resident/client
Verified Review
Highly Recommended.

Very happy to have Mom here. The staff is great and easy to talk with. There is good food with a lot of variety. They have some cool activities not that Mom likes to do them all, she would rather nap and they're okay with that too! Mom did join them for a road trip! We choose this place because we are very familiar with the area and its close to all of us. I would recommend them to anyone in a heartbeat!

Response from Pavilion at Great Hills

July 5, 2017

Thank you so much for your recommendation of our community; we appreciate your confidence in us and are so pleased that your mom is enjoying her home here with us!


5.0
April 26, 2017
An elderly parent - Loved one of resident/client
Verified Review
A safe haven

My son, 61, is living in the memory care unit at The Pavilion. I have found the staff to be friendly and caring toward their patients, as well as toward me. They have helped me understand m son's condition and comforted me when I have been distressed. I believe that kindness is extended to the patients. They do offer activities and encourage patients to participate. My son tells me he likes it, and wants to continue living there. Knowing that he is comfortable and well taken care of has helped me accept his situation, and I am beginning to find some peace.

Response from Pavilion at Great Hills

June 1, 2017

Thank you for taking the time to write a review; we truly appreciate your confidence in us and we're glad to be a support to you as well!


0.5
April 21, 2017
Carolyn Brazell - Loved one of resident/client
Be Informed. Don't let your parent be [Removed]

My mother has been a resident at this facility and finally after multiple issues we are moving her to a safe environment. First, you need to know that being in Pavilion assisted care does not mean that your loved one will be checked on, regularly. My mother laid on the floor all night until 11:00 am the next morning without any staff checking into her room. She was non-responsive and taken by EMS to the hospital. The best I can tell the staff ratio is 1:15-20 residents. They are always willing to up your care for a fee but good luck seeing the difference. As an RN in Quality Mgmt., I earnestly advise you to be very careful with any Assisted Care that promises the moon. [Removed] is a real problem at Pavilion. Check out private homes as an alternative, but be mindful that you will still have to be very involved with your parents to ensure their safety and care. An excellent resource for help and complaints is the state agency


0.5
April 11, 2017
mforrester - Loved one of resident/client
Complete Lack of Security

My parents had an unwanted guest forcibly staying with them for 2 months and the staff did not notice! That is unacceptable. Apparently they don't have security cameras which is also alarming. I called repeatedly to ensure that situation was taken care and no call back. DO NOT PUT your loved ones in this facility. It's terrible and we will be looking elsewhere to house my parents.

Response from Pavilion at Great Hills

April 21, 2017

Thank you for your feedback. We do take the security of our campus very seriously. In this case, we have been in touch with the resident’s family/power of attorney and appreciate your concern as a visitor to the community. We take not only the security of our residents serious, but also the resident right to have visitors, especially their children visiting. I would ask that if you have any further concerns or questions regarding our policies and procedures to please reach out to our community or our corporate office to inquire. Thank you


5.0
March 16, 2017
Anonymous - Toured community

We selected The Pavilion at Great Hills and my Dad is scheduled to move in soon. He lived in The Court at Round Rock for about two years and really enjoyed it and The Pavilion is owned by the same company so we are very hopeful that this will work out. We were impressed that they train staff to respond to call buttons within 5 minutes and we love the interior courtyard. The staff are super friendly and helpful and seem to enjoy their jobs.


Neighborhood around Pavilion at Great Hills

See what the neighborhood has to offer and what’s nearby:

Pavilion at Great Hills in google map

Frequently Asked Questions about Pavilion at Great Hills

Pavilion at Great Hills offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Pavilion at Great Hills has received an average review rating of 3.9 based on 55 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.