Brookdale South Charlotte

5515 Rea Road, Charlotte, NC 28226

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About the community Brookdale South Charlotte

Do More, Live More


It's time to build your best life, and we have just the place to do it. We are a beautiful care community for seniors, offering the best in assisted living and memory care services. We provide just the right amount of support, enabling each resident to pursue their passions, explore their interests and truly thrive. And with trained staff, and emergency response available 24/7, you and your loved ones benefit from knowing that whenever you need us most, we're there.

You'll find us in Charlotte, North Carolina, the largest city in the state, providing residents with unparalleled access to some of the state's best shopping, dining, and medical care. Charlotte consistently receives accolades for its high quality of life, named one of the best large cities in the U.S. and recognized as one of the fastest growing cities in the country.

As a resident here You'll enjoy a welcoming and home-like community providing assistance with activities of daily living, such as grooming and bathing, and care for people living with Alzheimer's and other forms of dementia. Our community is active and energetic, taking advantage of our prime location near several museums and shopping.

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Brookdale South Charlotte

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale South Charlotte

Community Details at Brookdale South Charlotte

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


Reviews for Brookdale South Charlotte

3.9

(32 reviews)

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Cleanliness

4.0

Care services

3.8

Staff

2.5

Meals & dining

4.5

Activities

3.8

Value for cost

3.9

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1-20 of 32 reviews
3.5
August 19, 2021
Carrie - Child of resident/client
Overall great experience. Some issues here and there, but overall great facility.

Overall, they've been very good. Our loved one has had some issues with falling, and I don't feel like they get to her fast enough. But the staff is very responsive once you address an issue with them. We've talked with the Executive Director and the Medical Director, and they've been very helpful. They're very good about medications and talking through any concerns about that. The facility is very nice, very clean, and accessible. Our loved one likes the food. If a resident can't go down to the dining room, they will actually deliver food to the rooms, which is a big plus for us. I feel like it's a pretty good value. They really worked with us on the cost.

Response from Brookdale South Charlotte

September 2, 2021

We appreciate you taking the time to share your feedback and will share with our management team.


4.5
June 2, 2021
Gary - Toured community
Verified Review
Our Tour Experience

I liked Brookdale South Charlotte secondly. The biggest thing that decided us was the place we chose was smaller, with not as many people Also, the room my loved one would have had at Brookdale would have been on the 2nd floor and not as accessible for him. And it wasn't as visually appealing as where he ended up. He has a porch outside his window with nice views there. Plus concessions on pricing were better at the place we chose than at Brookdale. We liked everybody we met on our Brookdale tour, and I thought it was a really nice environment. We almost chose them, but it was size that was the deciding factor. Brookdale had one centralized dining room, whereas the place we chose has dining rooms for each hallway, which makes it feel more homey.


4.0
May 28, 2021
Anonymous - Toured community

I met with [name removed] who was very helpful in understanding the facility and next steps. I would have preferred an apartment or at least a one bedroom, but all they had available was a one-room suite. Overall, a nice place and has good potential. Very clean and the staff was extremely nice. Good price point.


1.0
May 22, 2021
Don’t Want to Reveal - Resident/client
They fail to deliver

Bottom line: not happy here The disappointing: Inconsistently deliver agreed upon services including bedding changes, showers, clothing changes, and laundry. Staff say that they are “too busy” to help. High turnover among staff. Dining service is slow- again due to understaffing. Residents sometimes wait >30 minutes in the dining room to be served. Sometimes the Executive Director I helps out serving food. Activities are also inconsistent - some days are pretty sparsely planned, while other days are enriching. Food is pretty good.


0.5
June 14, 2020
Elizabeth - Loved one of resident/client
Brookdale So.

My husband was at Brookdale South for several years. One of the aids would hurt him every time she had to change him. He would tell her to stop hurting him and she just kept going. Finally one day she got mad and flogged both of us. On another occasion my husband rode on the Brookdale bus to Target. [Name removed] the manager was driving. When she loaded the bus to return to Brookdale, she did not lock down his electric wheelchair. As she pulled out of the Target parking lot at Stonecrest the wheelchair turned over on top of my husband and she drove him up Rae Rd with the 150 pound wheelchair on top of him and his head banging on the bus floor. He had already had 2 strokes. He had a concussion and large hospital bill. Needless to say he has been moved to another facility.


5.0
February 27, 2020
Sid Nurkin - Loved one of resident/client
Good experience so far

So far, so good. We have my wife's aunt there. She has been in residence about two weeks. The staff is very attentive to any concerns we have and to our aunt's needs. We have been impressed with the professionalism of the staff and management. They had a program worked out for our aunt to get her socialized and involved in activities from the moment she arrived.


3.5
September 29, 2017
Anonymous - Toured community
Verified Review
Nice tour

This is a beautiful community and the staff here did a great job showing us around, they took their time and they answered all our questions. My dad just did not feel comfortable with the multiple story build or having to work with the elevator. I would suggest that you schedule a tour and see the community for yourself.


3.0
September 23, 2017
Anonymous - Loved one of resident/client
Keep on searching....

We had a loved one placed here and they declined severely while there. Only to improve once moved to another, more professional and supportive Dementia Facility. If your loved one requires 1:1 care, forget it. We noticed how other memory care residents were treated and they are ignored for the most part. The only residents that did well were 1. were mobile, and calm. 2. immobile and limited to a wheelchair or 3. in the early/mid stages of the disease. What we did see was residents caring for each other more than the Aides cared for them. Often left alone in groups, unsupervised, when residents called out to an Aide, they would continue to keep on walking and ignore them - unless we said something. There is a water fountain, but no one knew how to use it. We did NOT see them being given fluids every hour. Only with meals and medicines and the medicine fluids are tiny little cups. We would have to direct an Aide to get someone to get a beverage i.e. Bottle of Water. NO water available anywhere else unless they know to navigate to their room and drink from the sink via a cup. However, late stage dementia patients need to be reminded/directed to do that as anyone with experience knows. This facility is terrible and I would not recommend them at all. Only after the money ,not the care of the resident. Brookdale is also the same chain with lawsuits against them in Florida and California for [Removed].....its a chain, there are hidden fees that they don't charge until you enter. Then the 'level of care' and cost rise. Its an a la carte pricing structure. Activities? TV is on, Music is on, sing alongs that is pretty much all we saw. You might get one aide that was truly committed to what she was there to do, but we saw other residents pay to have Sitters/CNAs et al come in to care for their parents. THAT is ridiculous! You're paying for the care already....


4.0
September 14, 2017
Anonymous - Toured community
Verified Review
No room at the Inn

This is a very nice community and the staff here did a great job showing me around, they took their time with my tour and they answered all my questions. There were a lot of amenities for the residents to choose from and I think my mom would have liked being here, there just was not any availability when I was looking. I would recommend you take a tour.


4.5
August 1, 2017
Anonymous - Toured community
Verified Review
Looking for smaller

We toured the Brookdale South Charlotte and the staff was friendly and knowledgeable. The community looked very clean and inviting. We were looking for a smaller community as my dad is blind and needs closer supervision and the resources to care for his needs.


3.0
April 20, 2017
Anonymous - Toured community
Verified Review
Pretty Nice Community

I toured this community for my mother, and her needs. My tour went pretty well overall.


4.5
April 6, 2017
Anonymous - Toured community
Verified Review
Welcoming staff!

I had a pleasant tour of Brookdale South charlotte. The facility was clean and well maintained. Everyone there was friendly and the tour guide was knowledgeable. It was a good choice but I found another community that fit my husbands needs best.


5.0
March 15, 2017
Anonymous - Toured community
Verified Review
Pleased With the Community

My husband could not wait to get back to Brookdale while he was in rehab. He is doing as well as he can with nurses who are monitoring his leg. I get informed of any changes. He gets along with all the staff and likes to have fun with the staff who help him. They walk with him to dining room and he thinks the food is good. The location works for my daughter and I, which is the main reason I choose them.


5.0
January 10, 2017
Anonymous - Loved one of resident/client
Verified Review
Very Pleased with My Aunt Move to This Community

We are very satisfied with my aunts move to this community. She has adjusted very well to it, and they are caring for her very well. The staff is wonderful, they are very helpful, and kind. She has improved very much since her move, she has gotten better everyday. There are plenty of activities available, she is having a good time. I have tired some of the meals, and the food is excellent. This is a community I would highly recommend.


3.0
December 28, 2016
Anonymous - Resident/client
Verified Review
Enjoyed myself!

The staff has been great here. They do offer me a lot of activities, but I am not in to activities. The food was okay it could have been better though. All in all everything was fine. I would recommend them to friends.


1.5
August 24, 2016
Anonymous
no

this must be old reviews the care staff is great the price is to high and they all about money her the nurse is lazy and the Ed is rude and not friendly.. Dont go here


4.5
February 19, 2016
AMacinNC - Loved one of resident/client
Verified Review
Made the right choice

Welcoming atmosphere and super friendly staff. Always helpful and attentive. I was comfortable the first time I came to tour and see the community. Just moved my Mom in three days ago and while she is adjusting, she has been engaging with staff and has been very complimentary of her care.


4.0
December 7, 2015
Anonymous - Toured community
Verified Review
Toured

I toured this community while looking into care options for a loved one. The person who gave us the tour was very helpful and knowledgeable, however, I wasn't a huge fan of the facility itself. It just seemed a little dark and gloomy inside.


5.0
June 26, 2015
Anonymous - Loved one of resident/client
Verified Review
I would definitely give them an A!

Chanel has been absolutely fabulous. She didn't just help me get the room and get her in, she has helped with the emotions that come with it. I couldn't recommend her high enough to anyone. She is fabulous! The food is quite good. All of the people that we have encountered, which would include the maid, the caregivers, the activities coordinator, they always speak to us and are always polite. It's clean and didn't seem so much like a hospital setting. You don't see people in wheelchairs just sitting in the hallway, they are either in the aviary, or the lobby grouped together socializing. I loved that we could have her dog there, and they even walked it when she wasn't feeling well. They have been so gracious to help get her adjusted. We started out as respite, and that was a huge help, and a positive way to adjust. It's been a good experience, I would definitely give them an A!


5.0
March 16, 2015
Anonymous - Toured community
Verified Review
It was a very nice community.

This is one of the places we toured when we were looking into options. It was a very nice community. It would be nice if it was less expensive, but it was comparable to the other communities, we looked at and considered.


Neighborhood around Brookdale South Charlotte

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Brookdale South Charlotte in google map

Frequently Asked Questions about Brookdale South Charlotte

Brookdale South Charlotte offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale South Charlotte has received an average review rating of 3.9 based on 32 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.