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Brookdale South Charlotte

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5515 Rea Road, Charlotte, NC 28226

For pricing & availability:
(866) 374-4058
8.9
Review score
46 reviews
Add review
8.9
Review score
46 reviews
5 star
52%
4 star
26%
3 star
11%
2 star
7%
1 star
4%
See all reviews
8.8
Review score
29188 reviews
642 facilities
Pricing promotions expiring soon
Brookdale South Charlotte
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Brookdale South Charlotte
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Anonymous
-
Child of resident/client
4.0
Give It A Try
Brookdale South Charlotte a very beautiful facility and the admin staff is very nice. Memory care unit is tucked away like a cottage where the residents are kept comfortable. The food is bland. Not good at all. Needs to be more flavorful. Invest in a better cook. I rated activities low bc

About the facility
Brookdale South Charlotte

A Brookdale HealthPlus® Community

The residents at Brookdale South Charlotte can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays.

Welcome to the beautiful Brookdale South Charlotte! At last, residents can look forward to a tailored experience filled with interactive activities, nutritious meals, and person-centered care. Here, your golden years can be filled with trips to the on-site coffee shop or ice cream parlor instead of running errands or managing chores.

Before moving in, Brookdale’s team works with you to learn about your individual needs and preferences. So whether you need help with medication management, bathing, dressing, or something else, the staff is prepared to support you every step of the way. Dementia-experienced team members are also available to provide person-centered care to residents with Alzheimer’s and other types of dementia. Brookedale’s memory care programming — Clare Bridge — incorporates dementia-friendly activities...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale South Charlotte

Total monthly costs depend on room type, select services, and the level of care needed.

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Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale South Charlotte
Brookdale South Charlotte

5515 Rea Road, Charlotte, NC 28226

Sunrise of Providence
Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

Brookdale Charlotte East
Brookdale Charlotte East

6053 Wilora Lake Road, Charlotte, NC 28212

Legacy Heights Senior Living Community community exterior
Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

8.9
Review score
46 reviews
8.9
Review score
46 reviews
5 star
52%
4 star
26%
3 star
11%
2 star
7%
1 star
4%
9.6
Review score
75 reviews
9.6
Review score
75 reviews
5 star
45%
4 star
31%
3 star
15%
2 star
0%
1 star
9%
9.4
Review score
91 reviews
9.4
Review score
91 reviews
5 star
52%
4 star
30%
3 star
12%
2 star
4%
1 star
2%
9.4
Review score
63 reviews
9.4
Review score
63 reviews
5 star
51%
4 star
35%
3 star
10%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

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Reduces entrance fees required upon move in

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Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

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Lowers your rent by a dollar amount or percentage.

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale South Charlotte

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Memory Care
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • Special Dining Programs
  • No Sugar
  • Meals Provided
  • Pureed Meals
  • Professional Chef
  • Room Service

Room Amenities

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Garden View
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • Barber Shop
  • Central Fireplace
  • Outdoor Common Areas
  • Private Bath
  • Outside Patio
  • Library

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Christian Services
  • Forever Fit
  • Reminiscence Programs
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Wii Bowling
  • BBQs or Picnics
  • Art Classes
  • Live Well Programs
  • Birthday Parties
  • Wine Tasting
  • Live Musical Performances
  • Tai Chi
  • Gardening Club
  • Stretching Classes
  • Bridge Club
  • Activities On-site
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Protestant Services
  • Catholic Services
  • Jewish Services
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Book Club
  • Trivia Games
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Cards / Pinochle Club
  • Day Trips and Outings
  • Bible Study Group
  • Cooking Classes
  • Men's Club
  • Activities Off-site
  • Current Events Club
  • Walking Club

Reviews

for Brookdale South Charlotte

8.9Review score46 reviews
8.9
Review score
46 reviews
5 star
52%
4 star
26%
3 star
11%
2 star
7%
1 star
4%
Brookdale
8.8
Review score29174 reviews642 communities
Write a review
A Place for Mom has scored Brookdale South Charlotte with 8.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale South Charlotte has 46 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
3.9
Meals & Dining
4.0
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored Brookdale South Charlotte with 8.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale South Charlotte has 46 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.8
Review score29174 reviews642 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Anonymous - Family/friend
Assisted Living
November 1, 2024
3.0
Verified Review
Brookdale South Charlotte Review
Lack of communication and corrective actions from the administrative staff.
Cleanliness
1
Friendliness
5
Care Services
3
Staff
1
Meals & Dining
4
Activities
5
Value for Cost
3
Response from Brookdale South Charlotte
November 4, 2024
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Family/friend
Memory Care
October 14, 2024
4.0
Verified Review
Give It A Try
Brookdale South Charlotte a very beautiful facility and the admin staff is very nice. Memory care unit is tucked away like a cottage where the residents are kept comfortable. The food is bland. Not good at all. Needs to be more flavorful. Invest in a better cook. I rated activities low bc my family member doesn't really participate. Most of the memory care people just sit and watch tv. Would be nice to bring in some live music or musical activities for them.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
3
RT - Family/friend
Assisted Living
May 25, 2024
5.0
Great respite care.
The entire team at Brookdale South Charlotte is wonderful. The care they provided was top-notch. The management team is especially focused on giving every resident the personalized attention they deserve.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
5
Sasha S - Family/friend
Memory Care
April 18, 2024
5.0
The perfect fit
Brookdale South has been the best experience for me and my mom from the beginning to the end.. The sales manager [name removed] is the very best and Tara and the rest of the staff are amazing. Communication and care are top priority.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
William - Family/friend
Assisted Living
December 6, 2023
5.0
Verified Review
a great place for mom.
5 on all the categories that are listed. What has made Brookdale South Charlotte such a great experience so far is the people that are there, they are excellent. We would absolutely recommend this community to other families who may be looking for a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 24, 2023
4.0
Verified Review
Exceptional staff and care
Overall experience is rated at a 4 mainly because of stomach flu and quarantine which was out of the facility's control perhaps-so could be a 5. With the meals and dining service - clickish but that is to be expected with just a respite stay. Activities could be more varied and age appropriate. Some games were difficult . Most expensive of the ones we had seen- but the sales manager , Ashley ( even though not her job) was always available by phone and on a moments notice was there to help- with anything- for example when wifi was out- helped with tv and kindle.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Ed T - Family/friend
Memory Care
June 6, 2023
5.0
Verified Review
Exceptional staff
From the Sales team and Administrative Staff to the nurses and aids in my mom's memory care unit, everyone was so nice and always had a smile when they saw us on visits. The team was in contact with us if there were any issues. I fully trusted them as my mom's care givers so I could go back to just being her son. I'd chose them again in a heart beat.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
D M - Toured community
Assisted Living
February 21, 2023
5.0
Verified Review
My Tour Experience at Brookdale South Charlotte
This was a good community with a good location; however, we didn't see the value for the money.
anonymous - Family/friend
Assisted Living
May 23, 2022
5.0
Verified Review
nice place to live
So far Brookdale South just seems like a really nice community for loved ones to be at, and based on the experience we have had up to this point we would recommend them to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
May 13, 2022
5.0
Verified Review
Tour experience
My tour experience with each Brookdale facility was wonderful. The staff were professional, focused and great educators. There was no dumb questions that I could have asked. They made me feel comfortable from the get go. This Brookdale facility was larger and offered different levels of care and had access to many more amenities than the smaller facility. I would not hesitate to recommend any of the Brookdale facilities.
anonymous - Toured community
Memory Care
May 4, 2022
5.0
Verified Review
Tour experience
Brookdale South Charlotte looked like a very nice facility. We were not able to see some of the facility due to covid like the rooms, but we were able to see the common areas. We really liked all of the staff that we met with and they were great with their follow up afterwards. It would have been a great fit for our loved one. It just came down to the location for friends and family and another facility was just a bit closer for us.
anonymous - Toured community
Assisted Living
April 27, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a fine experience, the people were all very nice and helpful.
anonymous - Toured community
Assisted Living
April 8, 2022
4.0
Verified Review
tour review
Our family had an in person tour and it was a good tour with friendly staff but the community was just to big and overwhelming
John Doe - Family/friend
Assisted Living
January 3, 2022
2.0
Meh. There is better out there
A loved one has lived here. Below are my opinion of strengths and weaknesses. Overall the day-to-day experience was hit and miss, and a relatively poor value for the price. I cannot recommend. Strengths: a) Food quality and variety is good b) The transportation to medical appointments was reliable c) Leadership responds to communications quickly Weaknesses: a) Facility condition-simple maintenance items are not addressed (burned out lightbulbs, dirty air intake registers, dirty carpet). There is a hole in the wall and water damage by an elevator. Additionally, they need to replace carpet, paint, and fixtures. b) Staff responsiveness and continuity - Staff change very frequently, and they rely on outside staffing yielding A LOT of inconsistency in delivery, and no continuity of relationship between staff and residents. Staff can be slow to respond when called. c) Lack of quality control - management does not have a way to monitor or control the delivery of services
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
5
Activities
2
Value for Cost
1
Response from Brookdale South Charlotte
January 6, 2022
Thank you for taking the time to share your feedback. We are committed to continuous quality service and care and will be reviewing your feedback with our management team.
Carrie - Family/friend
Assisted Living
August 19, 2021
3.5
Verified Review
Overall great experience. Some issues here and there, but overall great facility.
Overall, they've been very good. Our loved one has had some issues with falling, and I don't feel like they get to her fast enough. But the staff is very responsive once you address an issue with them. We've talked with the Executive Director and the Medical Director, and they've been very helpful. They're very good about medications and talking through any concerns about that. The facility is very nice, very clean, and accessible. Our loved one likes the food. If a resident can't go down to the dining room, they will actually deliver food to the rooms, which is a big plus for us. I feel like it's a pretty good value. They really worked with us on the cost.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Brookdale South Charlotte
September 2, 2021
We appreciate you taking the time to share your feedback and will share with our management team.
Gary - Toured community
Assisted Living
June 2, 2021
4.5
Verified Review
Our Tour Experience
I liked Brookdale South Charlotte secondly. The biggest thing that decided us was the place we chose was smaller, with not as many people Also, the room my loved one would have had at Brookdale would have been on the 2nd floor and not as accessible for him. And it wasn't as visually appealing as where he ended up. He has a porch outside his window with nice views there. Plus concessions on pricing were better at the place we chose than at Brookdale. We liked everybody we met on our Brookdale tour, and I thought it was a really nice environment. We almost chose them, but it was size that was the deciding factor. Brookdale had one centralized dining room, whereas the place we chose has dining rooms for each hallway, which makes it feel more homey.
Anonymous - Toured community
Memory Care
May 28, 2021
4.0
I met with [name removed] who was very helpful in understanding the facility and next steps. I would have preferred an apartment or at least a one bedroom, but all they had available was a one-room suite. Overall, a nice place and has good potential. Very clean and the staff was extremely nice. Good price point.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Don’t Want to Reveal - Resident/client
Assisted Living
May 22, 2021
1.0
They fail to deliver
Bottom line: not happy here The disappointing: Inconsistently deliver agreed upon services including bedding changes, showers, clothing changes, and laundry. Staff say that they are “too busy” to help. High turnover among staff. Dining service is slow- again due to understaffing. Residents sometimes wait >30 minutes in the dining room to be served. Sometimes the Executive Director I helps out serving food. Activities are also inconsistent - some days are pretty sparsely planned, while other days are enriching. Food is pretty good.
Activities
2
Meals & Dining
4
Staff
1
Care Services
1
Friendliness
2
Cleanliness
3
Value for Cost
1
Elizabeth - Family/friend
Memory Care
June 14, 2020
0.5
Brookdale So.
My husband was at Brookdale South for several years. One of the aids would hurt him every time she had to change him. He would tell her to stop hurting him and she just kept going. Finally one day she got mad and flogged both of us. On another occasion my husband rode on the Brookdale bus to Target. [Name removed] the manager was driving. When she loaded the bus to return to Brookdale, she did not lock down his electric wheelchair. As she pulled out of the Target parking lot at Stonecrest the wheelchair turned over on top of my husband and she drove him up Rae Rd with the 150 pound wheelchair on top of him and his head banging on the bus floor. He had already had 2 strokes. He had a concussion and large hospital bill. Needless to say he has been moved to another facility.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Sid Nurkin - Family/friend
Memory Care
February 27, 2020
5.0
Good experience so far
So far, so good. We have my wife's aunt there. She has been in residence about two weeks. The staff is very attentive to any concerns we have and to our aunt's needs. We have been impressed with the professionalism of the staff and management. They had a program worked out for our aunt to get her socialized and involved in activities from the moment she arrived.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 46 reviews

Neighborhoods
around Brookdale South Charlotte

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions
about Brookdale South Charlotte

Brookdale South Charlotte offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale South Charlotte 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 544-2094 to reach a resident at Brookdale South Charlotte.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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