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Brookdale Charlotte East

6053 Wilora Lake Road, Charlotte, NC 28212

9.2
Review score
76 reviews
Add review
9.2
Review score
76 reviews
5 star
48%
4 star
32%
3 star
12%
2 star
5%
1 star
3%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale Charlotte East
Brookdale Charlotte East
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1010 Photos available
44 Floor plans available
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Anonymous
-
Family/friend
5.0
Recommended
The staff helped me tremendously throughout the entire process. They kept me encouraged during a difficult time by offering suggestions on how to complete the move in process. The nurse scheduled her assessment of my mother at a time that was convenient for my mother. The facility is neat

About the facility
Brookdale Charlotte East

Make yourself at home and enjoy an exceptional senior living experience at Brookdale Charlotte East. Whether you are seeking independent or assisted living, you get to determine how much daily support you receive. Here, residents receive personalized care plans to match their individual lifestyles and preferences. Whether it’s assistance with medication management, bathing, dressing, or with any number of additional tasks, Brookdale’s compassionate team strives to provide a structure and routine that works best for everyone. Plus, residents can find relief from tedious chores like housekeeping, home maintenance, and managing laundry and meals. The culinary team, for example, provides a variety of flavorful options in a restaurant-style environment, with linen tablecloths and upholstered dining room chairs.

Staff members also work diligently to provide peace of mind through heightened security measures. This is why Brookdale’s team is available 24 hours a day, seven days a week to be alerted to any emergencies, and a safety alert system is also used. The community offers a number of on-site conveniences, like a therapy room and charming guest suites. There’s also a beautiful outdoor garden and scenic walking paths for nature-loving seniors to enjoy. With so many amenities, you'll find your golden years becoming...

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Senior living options offered

Assisted Living

Independent Living

Pricing
for Brookdale Charlotte East

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Charlotte East
Brookdale Charlotte East

6053 Wilora Lake Road, Charlotte, NC 28212

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Legacy Heights Senior Living Community community exterior
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9.2
Review score
76 reviews
9.2
Review score
76 reviews
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4 star
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9.2
Review score
51 reviews
9.2
Review score
51 reviews
5 star
49%
4 star
39%
3 star
8%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Charlotte East

9.2Review score76 reviews
9.2
Review score
76 reviews
5 star
48%
4 star
32%
3 star
12%
2 star
5%
1 star
3%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Charlotte East with 9.2 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Brookdale Charlotte East has 76 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.3
Care Services
4.0
Staff
4.5
Meals & Dining
4.0
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Brookdale Charlotte East with 9.2 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Brookdale Charlotte East has 76 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 76 reviews
Anonymous - Family/friend
Assisted Living
February 20, 2024
5.0
Verified Review
Recommended
The staff helped me tremendously throughout the entire process. They kept me encouraged during a difficult time by offering suggestions on how to complete the move in process. The nurse scheduled her assessment of my mother at a time that was convenient for my mother. The facility is neat and they're checking on whether there's trash that the residents need to get rid of. If you're looking for a place for your loved ones to go when being at home is challenging, then Brookdale East Charlotte is a great option.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
January 18, 2024
4.0
Verified Review
Good food, odd meal schedule
These are my impressions based on my friend's comments and my own visits. My friend says the food is very good, but the meal schedule is odd (9:30 breakfast, 11:30 lunch, 4:30 dinner). Two hours between breakfast and lunch, 17 hours between dinner and next day's breakfast.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
4
Christina - Family/friend
Independent Living
January 4, 2024
2.0
Verified Review
Has potential but needs some improvements
Our loved one like the layout of the Brookdale Charlotte East community as well as his room. He really enjoyed the meals and the activities they had set up they could work on the communication and cleanliness of the facility.
Cleanliness
1
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Brookdale Charlotte East
January 9, 2024
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Steve - Family/friend
Assisted Living
December 12, 2023
4.0
Verified Review
Review for Brookdale Charlotte East
It has been very positive and what we expected. We chose Brookdale East because of the staff and activities.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 6, 2023
4.0
Verified Review
My personal experience
My loved one is a resident at Brookdale Charlotte East and overall things have been good. I would recommend this facility, based on my personal experience with them.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
SS - Family/friend
Assisted Living
November 29, 2023
2.0
Be Careful!!
Be very careful of this place. The food and accommodations are average. This is a corporation that will cut costs at every opportunity and will jack up your rates without warning and with no discussion. I am currently being charged for their highest level of service even though my mother was in the hospital and receiving no service. Even though their contract has an arbitration clause they will not honor it and will just send you to collections if you dispute any bill. Be careful!!
Cleanliness
3
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
3
Activities
3
Value for Cost
1
Response from Brookdale Charlotte East
December 1, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
John - Family/friend
Assisted Living
October 6, 2023
5.0
Verified Review
Review for Brookdale Charlotte East
Friendly residents and friendly and helpful staff. We picked this community because of the price, amenities, and reputtion with the VA. I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 2, 2023
4.0
Verified Review
Review for Brookdale Charlotte East
They accepted my father. A few other places didn't. The location is close to where my aunt lives. I would recommend.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 2, 2023
4.0
Verified Review
Review for Brookdale Charlotte East
I would recommend. My experience has been mostly pleasant. People and staff friendly. I picked this community, because it was recommended by a co-worker. Diversity of residents. Close proximity to my home.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
anonymous - Family/friend
Independent Living
March 29, 2023
5.0
Verified Review
Warm and inviting
I would tell others looking into Brookdale Charlotte East just how friendly the staff and residents are. More than any other place we looked at, the warmth Mom felt there made us choose it even though it was the farthest and least convenient location. The apartment sizes are good, they could use a bit of updating cabinets and such, but clean and offer a decent amount of space and storage.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
anonymous - Toured community
Independent Living
March 20, 2023
5.0
Verified Review
Tour experience
Good tour, nice staff, good price offered. Nice immediate surroundings, gated community (positive). But the location was not optimal - further away and not as familiar to us.
D M - Family/friend
Independent Living
February 21, 2023
5.0
Verified Review
Peace of Mind
This a good safe place for a loved one. The staff are always watching over the residents to make sure they are cared for. The staff communication with the family is very good and they are responsive to our questions. There is a meal plan for the residents to choose from, and it would be nice to see more variety to the meals.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Nancy K - Family/friend
Assisted Living
February 1, 2023
5.0
Verified Review
Highly Recommended
Brookdale has been very good with being in constant communication with me concerning his health. He is currently in the hospital and the doctor is saying he cannot wait to get back there. They seem to be very interested in working with the individual residents about whatever their problems or concerns are. My brother is obese and they are concerned about his weight and are watching what he eats. They make his appointments and are very accommodating. I would definitely recommend Brookdale Charlotte East to others, it has been a positive experience. We looked at 6 different places and this was the best fit. They did something on the tour that none of the other 5 places did. As we walked through the facility, they stopped with every staff member and introduced us. We also stopped and spoke with many residents as well and got positive feedback. They have been great and so supportive.
Ameenah - Family/friend
Assisted Living
December 19, 2022
4.0
Verified Review
Recommended
The pricing is better than others in the area, with activities most days. Only communication about appointments needs improvement. They provide weekly housekeeping for mom's assisted living apartment. But they clean as needed, as well. The facility is warm, bright, and clean. The staff are truly dedicated and work hard to look after the residents. My mom has received excellent care. The Nursing Director and supervisor always reach out with any questions. They've coordinated her primary dr, behavioral health, and foot care- all in house without additional cost. Only her neurologist, endocrinologist, and eye doctor are outside appointments. I would recommend them to family and friends.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
December 15, 2022
4.0
Good Choice
The staff and the residents have been friendly helpful and welcoming. [Names removed] and other staff have been great. I am glad I am here.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Anonymous - Resident/client
Assisted Living
December 15, 2022
5.0
Very good staff. I am very pleased to be a resident. Good friends. Variety of activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
December 14, 2022
5.0
Resident
The best place to live-kindness, caring, etc.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 3, 2022
5.0
Verified Review
A good place
This facility is good and seems clean. It's very nice. My loved one's feel very welcome here. The food is ok. Housekeeping isn't as often as we thought it was going to be. We thought it was weekly, but it's not. They do a good job when they do come, though. The neighborhood is a little bit difficult. It's not an ideal location and is close to a not so great neighborhood. Overall, I would recommend them to family and friends.
Tonya - Family/friend
Independent Living
July 20, 2022
2.0
Verified Review
A wake up call
I would tell others to spend time with senior leadership to really understand their levels of qualifications for the roles they hold. Also to be able to gauge a real understanding of aging senior adults and what is symptomatic, what is overreaction, etc. All of those things are very important when your family member is not there 24 hours. I think they need someone on staff degreed in gerontology and the science of aging adults because it is a very different population.
Cleanliness
5
Friendliness
2
Staff
2
Meals & Dining
4
Activities
4
Value for Cost
1
Response from Brookdale Charlotte East
July 26, 2022
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
anonymous - Toured community
Independent Living
April 14, 2022
4.0
Verified Review
Tour experience
We had a very nice tour with Brookdale Charlotte East. It did have more of that nursing home feel to it and I think that was just because they offer independent living and assisted living as well. The sales staff were wonderful and really spent their time with us answering any questions we had. For us the location was too far and it is in a part of town where there is more crime. It is a gated community, but with them going out on the bus we just did not feel she would be as safe.
Viewing 1-20 out of 76 reviews

Amenities
at Brookdale Charlotte East

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Memory Care
  • High Acuity Care

Meals & Dining

  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Special Dining Programs
  • Room Service

Room Amenities

  • Private patio, deck, or balcony
  • Ground Floor Units
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Indoor Common Areas
  • Computer or Media Center
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Library
  • Private Bath
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Catholic Services
  • Yoga / Chair Yoga
  • Dances
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Live Musical Performances
  • Brain fitness / Dakim
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • Tai Chi
  • BBQs or Picnics
  • Protestant Services
  • Stretching Classes
  • Devotional Activities On-Site
  • Other Religious Services
  • Intergenerational Programs
  • Wine Tasting
  • Activities On-site
  • Community Service Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Jewish Services
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Art Classes
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling

Neighborhoods
around Brookdale Charlotte East

See what the neighborhood has to offer and what’s nearby:
Brookdale Charlotte East in google map

Frequently Asked Questions
about Brookdale Charlotte East

Brookdale Charlotte East offers Semi-Private and Studio. Learn more.

A Place for Mom has scored Brookdale Charlotte East 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 537-8848 to reach a resident at Brookdale Charlotte East.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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