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Brookdale Carriage Club Providence

5800 Old Providence Road, Charlotte, NC 28226

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Brookdale Carriage Club Providence community exterior
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Brookdale Carriage Club Providence in google map
PH - Loved one of resident/client
5.0
my review of Brookdale Carriage Club Providence

The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food and activities are great also. I would recommend this community to others based on my experience. My loved one is so happy and has really enjoyed Brookdale.... Read more

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About the facility Brookdale Carriage Club Providence

At Brookdale Carriage Club Providence, residents have access to multiple care options, daily activities, versatile amenities, and exceptionally crafted menus — all conveniently provided on one lively campus. As a continuing care retirement community, it’s easier to find the services and assistance that best fit your evolving health care needs. Choose from independent living, assisted living, memory care, or skilled nursing to find the appropriate option for your lifestyle. Brookdale’s trained team members work with residents one-on-one to create a tailored care plan, providing seniors with custom care services and their families with financial peace of mind. Each care plan is flexible and is regularly monitored. Many residents also find comfort knowing the professional care team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, an alert system is also used to provide additional security. For added convenience, this community offers transportation assistance, postal services, and concierge services, and staff members are standing by to help with meals, housekeeping, and maintenance.

To help simplify your days to the fullest, the community includes a bank, guest suites, a therapy room, and a chapel — all available for residents to use as needed. While your...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Carriage Club Providence is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Carriage Club Providence

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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2 Bedrooms
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$XXXX
/mo
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1 Bedroom
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$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Carriage Club Providence

Community Details at Brookdale Carriage Club Providence

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


Reviews for Brookdale Carriage Club Providence

4.1

(75 reviews)

Write a Review

Cleanliness

4.3

Care services

4.1

Staff

4.3

Meals & dining

2.8

Activities

4.2

Value for cost

4.1

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1-20 of 75 reviews
5.0
May 13, 2022
anonymous - Toured community
Verified Review
Tour experience

My tour experience with each Brookdale facility was wonderful. The staff were professional, focused and well educated. There was no dumb questions that I could have asked. They made me feel comfortable from the get go. This Brookdale facility was larger and offered different levels of care and had access to many more amenities than the smaller facility.


5.0
April 22, 2022
Sylvia S - Loved one of resident/client
Verified Review
My tour review

This community was nice but it was out of my loved one budget and we knew that we would not be able to make it work.


5.0
April 6, 2022
Bill C - Toured community
Verified Review
My tour review

This community was nice but it went over the budget that we had set for my loved one. The tour was good and they gave me all of the information that I needed.


2.0
March 31, 2022
anonymous - Loved one of resident/client
Verified Review
Do not recommend

I do not recommend Brookdale Carriage Club, we did not have a good experience at all. They were severely understaffed and the staff that they did have were not accommodating. The quality of care was not good. It is so overly priced for what you get. The room sizes here are very small. My loved one went in doing pretty well and by the time we left she was in worse shape.

Response from Brookdale Carriage Club Providence

April 7, 2022

We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.


5.0
January 12, 2022
Kell c - Toured community
My experience

Brookdale was very helpful in navigating our search. Great staff and great care.


3.0
September 28, 2021
Kathy - Loved one of resident/client
Verified Review
Our experience with Brookdale

I think the dining situation is the biggest complaint. They closed the dining room down and they have never really explained why. They are delivering the food to their rooms and they do not have any variety. Before they closed the dining room down they would run out of things frequently. Due to this, I do not think that they are not getting their value for their money right now.

Response from Brookdale Carriage Club Providence

October 1, 2021

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to discuss your concerns and encourage you to reach out to our management team.


5.0
August 24, 2021
PH - Loved one of resident/client
Verified Review
my review of Brookdale Carriage Club Providence

The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food and activities are great also. I would recommend this community to others based on my experience. My loved one is so happy and has really enjoyed Brookdale.


5.0
August 11, 2021
Richard K. - Loved one of resident/client
Amazing Atmosphere. Wonderful Experience.

Carriage Club checks all the boxes and then some. The residents are all so kind, engaged, and friendly. The staff, including managers, are always quick to provide assistance, or just sit and talk. It is clear that the staff (at least everyone we have encountered) is there for the right reason - to ensure the residents are cared for well. The grounds are gorgeous and well kept. My loved one is so happy, and is thriving since moving to Carriage Club. Best decision we ever made!!


2.0
August 9, 2021
john c - Resident/client
deep concerns about brookdale

having been at carriage club providence for years now, we have seen the overall quality of management, services, the facility, and especially the food go so far down that we would move if it were not so problematic and costly. We do not expect any improvement as long as the current manager, who hides in her distant office in order not to mingle with the residents, is till in charge. They bring in new prospective residents but never let them mix with current residents, the majority of whom know what is going on and have many complaints.

Response from Brookdale Carriage Club Providence

August 16, 2021

We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.


5.0
July 29, 2021
anonymous - Toured community

[name removed] did a great job giving us a tour! She was pleasant, and very patient with my mom and her questions. She was upbeat, and made senior living less scary for mom. We appreciate all the time she took with us!


4.0
April 13, 2021
anonymous - Toured community
Verified Review
my review of Brookdale Carriage Club Providence,

We toured this community and it was very nice. This would be a great place for an independent senior to live but just didn't fit our needs at the time.


4.0
February 12, 2021
anonymous - Toured community

[name removed] was great to talk. She gave a great introduction to the community


5.0
November 19, 2020
anonymous - Loved one of resident/client
Verified Review
A beautiful and friendly community

The staff members are terrific, it is a beautiful community and very accessible. It has very good food our loved one is happy with it. She has an apartment that is close to the clubhouse with a beautiful view of the lake and plenty of outside walking areas. We would recommend this community.


4.0
September 30, 2020
Jim - Resident/client
Verified Review
Enjoying our stay here

We chose Brookdale Carriage Club Providence because it looked like a very nice place to live in compared to others we saw. It is located in a beautiful part of town surrounded by trees and two ponds. They have a walking trail and benches so if you want to go outside it is beautiful scenery. The room sizes here are large and spacious. They have independent living, healthcare, memory care, and assisted living. The food is very very good. They have a chef that prepares all meals and they have a very large dining room. Overall, we have been pleased with this facility. They seemed to have a lot of activities for the residents to participate in as well. I would recommend.


3.0
September 18, 2020
anonymous - Loved one of resident/client
Verified Review
Brookdale is great for independent living

My parents enjoyed the community of Brookdale Carriage Club. Their apartment was spacious and nice. Some of the services were slow and not timely. I would recommend this community for people who do not need certified nursing services. If you are truly independent great, if you need help, then I would not recommend.


4.0
April 14, 2020
anonymous - Loved one of resident/client
Verified Review
My search for a place for my mom

[Name removed] the activities coordinator is wonderful if it was not for her I would not be as happy as I am at Brookdale Carriage Club. She is always prompt about calling me back, she lets my mom talk to me on her cellphone and help her Facetime with me. During the Covid-19 crisis the salon is closed she has been washing my mom's hair for her. [Name removed] sent a letter to the families asking them to send letters and photos so she could create a box for each resident that she can go through with them so they do not feel so isolated and alone during this time. The LPN that gives the meds is very personable. The communication with the administration has not been as prompt or clear. They sent us a letter about a missing payment that was actually an error on their part. I looked at 6 places while my mom was in the hospital, narrowed it down to two places and had to make a very quick decision.


3.0
July 11, 2019
anonymous - Toured community

They live here. Quality has declined rapidly


5.0
July 3, 2019
anonymous - Toured community

Terrific, warm and welcoming. Loved the rooms and people. [Name removed] was very genuine and really listened to my uncle’s story and concern. She really was lovely in every way. Met some other residents who shared great feedback and had a nice lunch in the dining room. The server was young and very sweet and caring.


3.5
January 20, 2019
anonymous - Loved one of resident/client
Verified Review

Following a mild stroke, my mother relocated from Western NY to Charlotte to be closer to family. We looked at a number of Independent living options around the South Charlotte area. Brookdale Carriage Club stood out for many reasons. The campus is private, beautiful, and has many amenities. The apartments are well laid out and updated. The fact that Carriage club offers assisted living, health care and long term care for future transition was a huge benefit as well! For someone who lived in one town her entire life and left a house after 40 years, this change was overwhelming. The staff at Carriage Club was welcoming, helpful and minimized the challenges of this major transition. The residents were also very welcoming and supportive. My mother was surprised at how much she did not miss her house, and how many friends she made in such a short period of time. We highly recommend this community as aging family members look at options for additional care.


3.0
January 14, 2019
anonymous - Toured community

It was a little dated and the rooms were too far from the dining room. Also too far from Tega Cay. I would say this is a good fit for people living independently.

Neighborhood around Brookdale Carriage Club Providence

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Frequently Asked Questions about Brookdale Carriage Club Providence

Brookdale Carriage Club Providence offers Studio, 2 Bedrooms, 1 Bedroom and Semi-Private. Learn more.

Brookdale Carriage Club Providence has received an average review rating of 4.1 based on 75 reviews. See all reviews.

Call (704) 365-8551 to reach a resident at Brookdale Carriage Club Providence.

To reach a resident at Brookdale Carriage Club Providence call: (704) 365-8551



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.