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VERIFIED PARTNER

Brookdale Carriage Club Providence

5800 Old Providence Road, Charlotte, NC 28226

8.9
Review score
89 reviews
Add review
8.9
Review score
89 reviews
5 star
46%
4 star
38%
3 star
9%
2 star
4%
1 star
3%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Carriage Club Providence
Brookdale Carriage Club Providence
11 Video available
1717 Photos available
99 Floor plans available
Brookdale Carriage Club Providence in google map

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AM
-
Family/friend
5.0
Review for Brookdale Carriage Club Providence
We chose Brookdale Carriage Club because it has varying levels of care from independent to dementia care, so we were sure we would find all the needs of my parents met.Our experience has been great! We moved my parents in after my mother was diagnosed with brain cancer. The community was w

About the facility
Brookdale Carriage Club Providence

At Brookdale Carriage Club Providence, residents have access to multiple care options, daily activities, versatile amenities, and exceptionally crafted menus — all conveniently provided on one lively campus. As a continuing care retirement community, it’s easier to find the services and assistance that best fit your evolving health care needs. Choose from independent living, assisted living, memory care, or skilled nursing to find the appropriate option for your lifestyle. Brookdale’s trained team members work with residents one-on-one to create a tailored care plan, providing seniors with custom care services and their families with financial peace of mind. Each care plan is flexible and is regularly monitored. Many residents also find comfort knowing the professional care team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, an alert system is also used to provide additional security. For added convenience, this community offers transportation assistance, postal services, and concierge services, and staff members are standing by to help with meals, housekeeping, and maintenance.

To help simplify your days to the fullest, the community includes a bank, guest suites, a therapy room, and a chapel — all available for residents to use as needed. While your...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brookdale Carriage Club Providence

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Carriage Club Providence

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Compare

Brookdale Carriage Club Providence
Brookdale Carriage Club Providence

5800 Old Providence Road, Charlotte, NC 28226

Sunrise of Providence
Sunrise of Providence

5114 Providence Road, Charlotte, NC 28226

MerryWood on Park
MerryWood on Park

3600 Park Rd, Charlotte, NC 28209

Legacy Heights Senior Living Community community exterior
Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

8.9
Review score
89 reviews
8.9
Review score
89 reviews
5 star
46%
4 star
38%
3 star
9%
2 star
4%
1 star
3%
9.5
Review score
67 reviews
9.5
Review score
67 reviews
5 star
44%
4 star
33%
3 star
13%
2 star
0%
1 star
10%
9.4
Review score
63 reviews
9.4
Review score
63 reviews
5 star
56%
4 star
33%
3 star
8%
2 star
3%
1 star
0%
9.2
Review score
51 reviews
9.2
Review score
51 reviews
5 star
49%
4 star
39%
3 star
8%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Carriage Club Providence

8.9Review score89 reviews
8.9
Review score
89 reviews
5 star
46%
4 star
38%
3 star
9%
2 star
4%
1 star
3%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Carriage Club Providence with 8.9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Carriage Club Providence has 89 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
3.5
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Brookdale Carriage Club Providence with 8.9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Brookdale Carriage Club Providence has 89 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 89 reviews
AM - Family/friend
Assisted Living
March 1, 2024
5.0
Verified Review
Review for Brookdale Carriage Club Providence
We chose Brookdale Carriage Club because it has varying levels of care from independent to dementia care, so we were sure we would find all the needs of my parents met.Our experience has been great! We moved my parents in after my mother was diagnosed with brain cancer. The community was welcoming, sweet, helpful, and kind. Everyone there is service-oriented and friendly. My father has enjoyed it and has found a soothing routine in life now. We are thankful for Brookdale!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
February 19, 2024
2.0
Verified Review
Anywhere but here!
Don't pick this facility for skilled nursing care! Independent and assisted living are lovely and lively; skilled nursing facility is dark, drab and awful. I would never recommend them. We are moving our loved one out.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
4
Value for Cost
1
Response from Brookdale Carriage Club Providence
February 23, 2024
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting your expectations in skilled nursing. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
Anonymous - Family/friend
Memory Care
February 16, 2024
4.0
Verified Review
Highly recommend
Brookdale does an excellent job at engaging residents and grouping them ability wise. They have kept my loved one very engaged and doing as much as he can. Open communication with the staff has been key to our positive experience
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Chris - Family/friend
Independent Living
January 4, 2024
4.0
Verified Review
Highly Recommended
Communication was a little compartmentalized. Get to know each relevant person because overall communication between departments isn't great. The move in process was easy. My mom checked in directly after her flight. The staff is fabulous. The same nurses are there week to week. I haven't tried the food, but I would highly recommend this facility to others.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 27, 2023
4.0
Verified Review
it is overall nice and would recommend
My uncle has adjusted very well there amidst a lot of changes. They've worked to help him adjust and made him feel like he'd be missed when he moved from skilled nursing to assisted living. Staff go above and beyond to take care needs. Only area that could use work sometimes is communication.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Maryanne - Resident/client
Assisted Living
September 26, 2023
4.0
Verified Review
Review for Brookdale Carriage Club Providence
So far a nice place. Nice room sizes. Nice amenities and helpful people. . New appliances. Lots of greenery. Plank floors. Lots of closet space. Balcony. Walking trails. Outdoor pool. Etc
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
S B - Family/friend
Independent Living
May 25, 2023
4.0
Verified Review
Look Into Carriage Club Before Deciding on Your Independent Lifestyle
My family and loved one had a good experience with Brookdale Carriage Club. The staff are amazing. They are always willing to help the family and residents. Everyone from staff to the residents are friendly. The food is hit or miss, but they are trying to improve. Overall, we would recommend the community to others for their loved ones.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
A M - Family/friend
Independent Living
April 27, 2023
5.0
Verified Review
Beautiful, Enthusiastic, Friendly, Well Appointed, and Maintained Community For My Parents!
My family and loved one have had a great experience with the community. The staff are kind, friendly, and caring. We do wish that there would be a Sunday evening meal for the residents that can't really cook for themselves. However, we understand this has to do with staffing shortages to provide enough staffing in the dining room. Other than this, everything has been amazing. We would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Karen - Family/friend
Independent Living
March 7, 2023
5.0
Verified Review
A Great Place
I think Brookdale is great. It's clean. It's laid out very well and is very comfortable for the residents and their visitors. The staff are great. It's pricey, but I think it's worth it. It's a great facility, and we've been very pleased.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Doug - Family/friend
Independent Living
January 10, 2023
4.0
Verified Review
Best in Charlotte
Very friendly, best facility in Charlotte. I was just somewhat disappointed about the raise in price, although I do understand inflation . I would absolutely recommend Brookdale Carriage Club Providence.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
KR - Family/friend
Assisted Living
January 5, 2023
4.0
Verified Review
I would recommend
They were compassionate towards the patients and family. They had strong administration. The CNA's did a good job, keeping my loved one clean/dressed. I appreacite the level of professionalism, and the staff was well trained. The physical therapists helped as much as they can.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 30, 2022
4.0
Verified Review
Review for Brookdale Carriage Club Providence
The place shows wear, everything is old and worn out, landscaping and outdoor lighting is awful. It makes me think there are money problems. They have good activities for the residents. Lots of helpful employees. My loved one feels safe. That's important.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
October 5, 2022
4.0
Verified Review
Tour experience
We had a good tour experience with Brookdale Carriage Club. The facility is very large - we were looking for a place that was smaller with less residents. It was also full at the time that we were looking so there were no openings.
anonymous - Toured community
Independent Living
September 8, 2022
5.0
Verified Review
Community Tour
I thought Brookdale Carriage Club was great - I was very pleased with them. They’ve been around a long time and really have their act together. I liked that they have different phases as a person gets older and needs more medical assistance. So if my loved one needed to move from independent living to assisted living or memory care, she could stay in the same community. Brookdale was our second choice, only because we preferred another location that was more convenient for our family to visit more often.
anonymous - Toured community
Assisted Living
May 13, 2022
5.0
Verified Review
Tour experience
My tour experience with each Brookdale facility was wonderful. The staff were professional, focused and well educated. There was no dumb questions that I could have asked. They made me feel comfortable from the get go. This Brookdale facility was larger and offered different levels of care and had access to many more amenities than the smaller facility.
Sylvia S - Family/friend
Assisted Living
April 22, 2022
5.0
Verified Review
My tour review
This community was nice but it was out of my loved one budget and we knew that we would not be able to make it work.
Bill C - Toured community
Independent Living
April 6, 2022
5.0
Verified Review
My tour review
This community was nice but it went over the budget that we had set for my loved one. The tour was good and they gave me all of the information that I needed.
anonymous - Family/friend
Assisted Living
March 31, 2022
2.0
Verified Review
Do not recommend
I do not recommend Brookdale Carriage Club, we did not have a good experience at all. They were severely understaffed and the staff that they did have were not accommodating. The quality of care was not good. It is so overly priced for what you get. The room sizes here are very small. My loved one went in doing pretty well and by the time we left she was in worse shape.
Response from Brookdale Carriage Club Providence
April 7, 2022
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Kell c - Toured community
Assisted Living
January 12, 2022
5.0
My experience
Brookdale was very helpful in navigating our search. Great staff and great care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Kathy - Family/friend
Independent Living
September 28, 2021
3.0
Verified Review
Our experience with Brookdale
I think the dining situation is the biggest complaint. They closed the dining room down and they have never really explained why. They are delivering the food to their rooms and they do not have any variety. Before they closed the dining room down they would run out of things frequently. Due to this, I do not think that they are not getting their value for their money right now.
Cleanliness
5
Friendliness
5
Meals & Dining
0.5
Activities
4
Value for Cost
3
Response from Brookdale Carriage Club Providence
October 1, 2021
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to discuss your concerns and encourage you to reach out to our management team.
Viewing 1-20 out of 89 reviews

Amenities
at Brookdale Carriage Club Providence

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • International Cuisine
  • Special Dining Programs
  • Room Service
  • Vegan
  • No Sugar
  • Low / No Sodium
  • Professional Chef

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Fireplaces
  • Kitchenette
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Library
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Meeting Room
  • Indoor Common Areas
  • TV Lounge
  • Computer or Media Center

Recreational areas

  • Game Room
  • Piano or Organ
  • Raised Garden Beds
  • Swimming Pool
  • Fitness Center
  • Golf Course or Putting Green
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Jewish Services
  • Community Service Programs
  • Activities On-site
  • Visiting Rabbi
  • Educational Speakers / Life Long Learning
  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Holiday Parties
  • Wii Bowling
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Protestant Services
  • Tai Chi
  • Gardening Club
  • Live Dance or Theater Performances
  • Devotional Activities Offsite
  • Catholic Services
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Dances
  • Water Aerobics
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings

Neighborhoods
around Brookdale Carriage Club Providence

See what the neighborhood has to offer and what’s nearby:
Brookdale Carriage Club Providence in google map

Frequently Asked Questions
about Brookdale Carriage Club Providence

Brookdale Carriage Club Providence offers Studio. Learn more.

A Place for Mom has scored Brookdale Carriage Club Providence 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 365-8551 to reach a resident at Brookdale Carriage Club Providence.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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