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Brookdale Carriage Club Providence

5800 Old Providence Road, Charlotte, NC 28226

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Take a virtual tour of Brookdale Carriage Club Providence in Charlotte, NC
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S B - Loved one of resident/client
4.0
Look Into Carriage Club Before Deciding on Your Independent Lifestyle

My family and loved one had a good experience with Brookdale Carriage Club. The staff are amazing. They are always willing to help the family and residents. Everyone from staff to the residents are friendly. The food is hit or miss, but they are trying to improve. Overall, we would recommend the community to others for their loved ones.... Read more

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About the facility Brookdale Carriage Club Providence

At Brookdale Carriage Club Providence, residents have access to multiple care options, daily activities, versatile amenities, and exceptionally crafted menus — all conveniently provided on one lively campus. As a continuing care retirement community, it’s easier to find the services and assistance that best fit your evolving health care needs. Choose from independent living, assisted living, memory care, or skilled nursing to find the appropriate option for your lifestyle. Brookdale’s trained team members work with residents one-on-one to create a tailored care plan, providing seniors with custom care services and their families with financial peace of mind. Each care plan is flexible and is regularly monitored. Many residents also find comfort knowing the professional care team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, an alert system is also used to provide additional security. For added convenience, this community offers transportation assistance, postal services, and concierge services, and staff members are standing by to help with meals, housekeeping, and maintenance.

To help simplify your days to the fullest, the community includes a bank, guest suites, a therapy room, and a chapel — all available for residents to use as needed. While your...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Carriage Club Providence is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Carriage Club Providence

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
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$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Carriage Club Providence

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Amenities at Brookdale Carriage Club Providence

Community Details at Brookdale Carriage Club Providence

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


Reviews for Brookdale Carriage Club Providence

4.2(83 reviews)
Write a Review
Cleanliness

4.3

Friendliness

4.4

Meals & Dining

3.3

Care Services

4.2

Activities

4.2

Staff

4.4

Value for Cost

4.1

Overall Experience
39
30
8
3
3
Date Submitted
5
8
18
Reviewer
4
38
40
0
Care Received
11
64
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1-20 of 83 reviews
Sort by

4.0
S B - Loved one of resident/client
Independent Living
May 25, 2023
Verified Review
Look Into Carriage Club Before Deciding on Your Independent Lifestyle

My family and loved one had a good experience with Brookdale Carriage Club. The staff are amazing. They are always willing to help the family and residents. Everyone from staff to the residents are friendly. The food is hit or miss, but they are trying to improve. Overall, we would recommend the community to others for their loved ones.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
A M - Loved one of resident/client
Independent Living
April 27, 2023
Verified Review
Beautiful, Enthusiastic, Friendly, Well Appointed, and Maintained Community For My Parents!

My family and loved one have had a great experience with the community. The staff are kind, friendly, and caring. We do wish that there would be a Sunday evening meal for the residents that can't really cook for themselves. However, we understand this has to do with staffing shortages to provide enough staffing in the dining room. Other than this, everything has been amazing. We would recommend the community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen - Loved one of resident/client
Independent Living
March 7, 2023
Verified Review
A Great Place

I think Brookdale is great. It's clean. It's laid out very well and is very comfortable for the residents and their visitors. The staff are great. It's pricey, but I think it's worth it. It's a great facility, and we've been very pleased.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


4.0
Doug - Loved one of resident/client
Independent Living
January 10, 2023
Verified Review
Best in Charlotte

Very friendly, best facility in Charlotte. I was just somewhat disappointed about the raise in price, although I do understand inflation . I would absolutely recommend Brookdale Carriage Club Providence.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
KR - Loved one of resident/client
Assisted Living
January 5, 2023
Verified Review
I would recommend

They were compassionate towards the patients and family. They had strong administration. The CNA's did a good job, keeping my loved one clean/dressed. I appreacite the level of professionalism, and the staff was well trained. The physical therapists helped as much as they can.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

2

Staff

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Assisted Living
November 30, 2022
Verified Review
Review for Brookdale Carriage Club Providence

The place shows wear, everything is old and worn out, landscaping and outdoor lighting is awful. It makes me think there are money problems. They have good activities for the residents. Lots of helpful employees. My loved one feels safe. That's important.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
October 5, 2022
Verified Review
Tour experience

We had a good tour experience with Brookdale Carriage Club. The facility is very large - we were looking for a place that was smaller with less residents. It was also full at the time that we were looking so there were no openings.


5.0
anonymous - Toured community
Independent Living
September 8, 2022
Verified Review
Community Tour

I thought Brookdale Carriage Club was great - I was very pleased with them. They’ve been around a long time and really have their act together. I liked that they have different phases as a person gets older and needs more medical assistance. So if my loved one needed to move from independent living to assisted living or memory care, she could stay in the same community. Brookdale was our second choice, only because we preferred another location that was more convenient for our family to visit more often.


5.0
anonymous - Toured community
Assisted Living
May 13, 2022
Verified Review
Tour experience

My tour experience with each Brookdale facility was wonderful. The staff were professional, focused and well educated. There was no dumb questions that I could have asked. They made me feel comfortable from the get go. This Brookdale facility was larger and offered different levels of care and had access to many more amenities than the smaller facility.


5.0
Sylvia S - Loved one of resident/client
Assisted Living
April 22, 2022
Verified Review
My tour review

This community was nice but it was out of my loved one budget and we knew that we would not be able to make it work.


5.0
Bill C - Toured community
Independent Living
April 6, 2022
Verified Review
My tour review

This community was nice but it went over the budget that we had set for my loved one. The tour was good and they gave me all of the information that I needed.


2.0
anonymous - Loved one of resident/client
Assisted Living
March 31, 2022
Verified Review
Do not recommend

I do not recommend Brookdale Carriage Club, we did not have a good experience at all. They were severely understaffed and the staff that they did have were not accommodating. The quality of care was not good. It is so overly priced for what you get. The room sizes here are very small. My loved one went in doing pretty well and by the time we left she was in worse shape.

Response from Brookdale Carriage Club Providence

April 7, 2022

We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.


5.0
Kell c - Toured community
Assisted Living
January 12, 2022
My experience

Brookdale was very helpful in navigating our search. Great staff and great care.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


3.0
Kathy - Loved one of resident/client
Independent Living
September 28, 2021
Verified Review
Our experience with Brookdale

I think the dining situation is the biggest complaint. They closed the dining room down and they have never really explained why. They are delivering the food to their rooms and they do not have any variety. Before they closed the dining room down they would run out of things frequently. Due to this, I do not think that they are not getting their value for their money right now.

Cleanliness

5

Friendliness

5

Meals & Dining

0.5

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

3

Response from Brookdale Carriage Club Providence

October 1, 2021

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to discuss your concerns and encourage you to reach out to our management team.


5.0
PH - Loved one of resident/client
Assisted Living
August 24, 2021
Verified Review
my review of Brookdale Carriage Club Providence

The community is very neat and clean and the staff is friendly and helpful. They do a great job taking care of my loved one and the food and activities are great also. I would recommend this community to others based on my experience. My loved one is so happy and has really enjoyed Brookdale.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5


5.0
Richard K. - Loved one of resident/client
Assisted Living
August 11, 2021
Amazing Atmosphere. Wonderful Experience.

Carriage Club checks all the boxes and then some. The residents are all so kind, engaged, and friendly. The staff, including managers, are always quick to provide assistance, or just sit and talk. It is clear that the staff (at least everyone we have encountered) is there for the right reason - to ensure the residents are cared for well. The grounds are gorgeous and well kept. My loved one is so happy, and is thriving since moving to Carriage Club. Best decision we ever made!!

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
john c - Resident/client
Assisted Living
August 9, 2021
deep concerns about brookdale

having been at carriage club providence for years now, we have seen the overall quality of management, services, the facility, and especially the food go so far down that we would move if it were not so problematic and costly. We do not expect any improvement as long as the current manager, who hides in her distant office in order not to mingle with the residents, is till in charge. They bring in new prospective residents but never let them mix with current residents, the majority of whom know what is going on and have many complaints.

Cleanliness

2

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

3

Staff

3

Value for Cost

2

Response from Brookdale Carriage Club Providence

August 16, 2021

We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.


5.0
anonymous - Toured community
Assisted Living
July 29, 2021

[name removed] did a great job giving us a tour! She was pleasant, and very patient with my mom and her questions. She was upbeat, and made senior living less scary for mom. We appreciate all the time she took with us!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Independent Living
April 13, 2021
Verified Review
my review of Brookdale Carriage Club Providence,

We toured this community and it was very nice. This would be a great place for an independent senior to live but just didn't fit our needs at the time.


4.0
anonymous - Toured community
Memory Care
February 12, 2021

[name removed] was great to talk. She gave a great introduction to the community

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 83 reviews

Neighborhood around Brookdale Carriage Club Providence

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Frequently Asked Questions about Brookdale Carriage Club Providence

Brookdale Carriage Club Providence offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Call (704) 365-8551 to reach a resident at Brookdale Carriage Club Providence.

To reach a resident at Brookdale Carriage Club Providence call: (704) 365-8551



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.