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Waltonwood Cotswold

5215 Randolph Rd, Charlotte, NC 28211

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Waltonwood Cotswold community exterior
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14 Photos available
Waltonwood Cotswold in google map
street view of Waltonwood Cotswold
Elizabeth - Loved one of resident/client
5.0
Great Assisted Living Community

Lovely and clean facility. Friendly and caring patient-facing staff. Excellent food and dining, though service can be slower than expected.... Read more

Read all reviews

About the facility Waltonwood Cotswold

Experience exquisite senior living at the Waltonwood Cotswold in Charlotte, North Carolina. The secure community features an enclosed courtyard, which serves as a peaceful retreat with lush landscaping, raised garden beds, and tranquil fountains. Pull up to the grand covered entrance and after stepping through the tastefully decorated foyer, you will find yourself in the immaculate, hotel-like lobby with soaring ceilings, a rustic stone fireplace, and dramatic balcony.

This pet-friendly assisted living community provides assistance with activities of daily living while encouraging residents’ independence, and its memory care program offers activities and multi-sensory experiences for seniors with dementia. Residents can delight in the lavish amenities included, such as three dietician-approved meals per day, housekeeping and laundry services, and several unique activity rooms.

Central to Charlotte’s lively shopping and dining experience, the community’s location and complimentary transportation services make it easy for residents to get out and enjoy the community. Providence Plaza and Cotswold Village are moments away, and Park Road Shopping Center is a little further out with even more options. The community is about a half an hour from the Charlotte Douglas International Airport, and Novant Health Presbyterian Medical Center is just 10 minutes away.

State Classification

Waltonwood Cotswold is an adult...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Waltonwood Cotswold is a community within Waltonwood Senior Living properties. See all Waltonwood Senior Living communities.

Pricing for Waltonwood Cotswold

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Waltonwood Cotswold

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews

for Waltonwood Cotswold
4.5(16 reviews)
Write a Review

Cleanliness

4.8

Friendliness

4.8

Meals & Dining

4.8

Care Services

4.6

Activities

4.6

Staff

4.7

Value for Cost

4.2

Overall Experience
11
4
1
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0
Date Submitted
1
5
10
Reviewer
1
10
5
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Care Received
9
7
1-16 of 16 reviews
Sort by

5.0
Elizabeth - Loved one of resident/client
Assisted Living
October 28, 2022
Verified Review
Great Assisted Living Community

Lovely and clean facility. Friendly and caring patient-facing staff. Excellent food and dining, though service can be slower than expected.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
Susan G - Loved one of resident/client
Memory Care
June 6, 2022
A mixed bag

My mom generally gets good care in the memory unit at Waltonwood Cotswold. There’s not too much turnover in the direct caregiver staff, and the care manager is reasonably responsive when we have a question or concern. However, when my mom has a health concern, she almost always ends up in the hospital, usually for far longer than she needs to be. Her actual health care may take two to three days, but she stays in the hospital for a week or more because it takes WW so long to get her meds, oxygen, etc. ordered and delivered, and they cannot do any of that over a weekend, or indeed, after 4:00 pm on a Friday. I am constantly hearing about what they cannot do for her, since they don’t provide anything that is considered skilled care. You don’t always get what you pay (royally) for.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

4

Value for Cost

2


4.5
anonymous - Toured community
Assisted Living
June 2, 2022
Verified Review
tour review

Our family had an in person tour and the tour experience was so nice but it was the most expensive community we looked out. We did feel though right when we walked in we would get the full red carpet treatment, the staff were super friendly and receptive and overall it is just a beautiful facility.


4.5
anonymous - Toured community
Assisted Living
May 13, 2022
Verified Review
Tour experience

The Waltonwood Cotswold facility was definitely the most aesthetically pleased out of all of the places that I toured. It is upscale and very nice. My impression was that it is a stand alone facility so it is not part of a network. It seemed like a great place to have a loved one.


5.0
anonymous - Toured community
Assisted Living
February 28, 2022
Verified Review
Community Tour

Waltonwood Cotswold was excellent from what I could see. The facility was very clean. The staff was very friendly. It seemed like they had very good activities. And the location was great - it was in a very nice wooded area.


5.0
anonymous - Loved one of resident/client
Assisted Living
August 31, 2021
Verified Review
I would recommend

Our families first impression of Waltonwood was that it had a homey atmosphere to it, it did not feel like a nursing home at all. Our loved ones apartment is pretty spacious, and there are different room size options you can choose from.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Donna N - Loved one of resident/client
Assisted Living
August 20, 2021
Very Pleased

We have been very pleased with Waltonwood. It is a great facility, clean and very well kept. The staff is exceptional, from top to bottom. They are attentive and kind; we are very thankful for the way they care for our mother.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
J V - Loved one of resident/client
Assisted Living
June 16, 2021
Verified Review
You're Paying for the Care, and it is Demonstrated in Cleanliness and Care

I would recommend the community to others for their loved ones. The friendliness of staff, responsiveness to requests from the family are all stand outs to me about the community. My loved one thinks the meals are fantastic. The dining room has been reopened.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4.5


3.0
anonymous - Loved one of resident/client
Assisted Living
April 13, 2021
Verified Review
works for some but not for all

The initial assessment was way off and my loved one needs more care than we thought and as a result, she was physical removed from the community by the police and we left to figure things out. If your loved one is only "pleasantly confused" according to the community then this may work for you.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

4

Staff

4

Value for Cost

3


4.0
Anonymous - Resident/client
Assisted Living
February 1, 2021
Verified Review
my review

Overall the community is above average, The staff is very nice, and I would definitely recommend this community to others

Cleanliness

4.5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

2


5.0
Dr. Vanna Jackson - Loved one of resident/client
Memory Care
September 23, 2020
Verified Review
We have peace of mind knowing our mother is well cared for at this community

Our first impression of Waltonwood was it was kept very clean and the people there were so very friendly. We relaly liked that it had a 24/7 concierge service, we felt that we could call anytime during the day and someone would answer. We are from out of town and this community is very accessible. It is an excellent place, they have taken extra precautions during COVID. We are able to face time her to check in, but we know she is being well taken care of. All the care services are excellent. The food is like restaurant style, it is very good quality. Due to COVID this residents are eating in their rooms. Before COVID they have plenty of activities to offer, sometimes they would take day trips, and the community would bring in live entertainment. There was also movie night. This community had physical, occupational, and speech therapy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
September 18, 2020
Verified Review
Good place for my sister, fits her needs

We chose Waltonwood Cotswold because it was very family oriented and people were happy and comfortable. It is a smaller community so there is more interaction between the residents. The room sizes seem just fine foe what my sister needs. I would absolutely recommend the community.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
July 11, 2019

Excellent. Not ready for AL

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
January 9, 2019
Charlotte's Hidden Senior Living Gem

After an extensive and exhaustive tour of Charlotte Area assisted living facilities, we found WaltonWood at Cotswold the ideal place for my aging mother. The entire facility is spotless, roomy, and void of ANY whiff of "nursing home smell". The staff are genuinely engaged, friendly, and caring. Security and accommodations for Memory Care patients/residents are superior! I have no worries whatsoever for my mother's well being while she is here, which I would imagine would be the rest of her life. As far as I am concerned, this is one of Charlotte's hidden gems in the senior living communities here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Memory Care
April 19, 2018

Waltonwood Cotswold's assisted living model is exceptional as each resident is a beneficiary of all amenities. While many facilities just check a box, Waltonwood goes to great lengths to deliver exceptional service, clearly taking pride in their work. Such pride is reflected from food service and events to the security that includes a concierge greeting each entry and visitor, ensuring registrations in and out of the building, as well as enumerable facilitations and confirmations of its residents. At the crossroads of compassionate and professional care, residents quickly feel 'at home'. No matter what is promised in a brochure, the intersection of values and benefits ultimately depends upon deliverables. The surprise is that the deliverables have exceeded my expectations; the oversight/administration has a close and seamless communication amongst associates. It's a 'no excuse' atmosphere, each employee taking ownership of Waltonwood's reputation. Everyone is on the same page, never having to ramp up or refer to another to pick up the slack. Any question is handled---top to bottom and back---without excuses. The care management, as well as the executive director's office, is front and center, always accessible, with the highest professional approaches. There is good and gentle humor that prevails---appreciation for a 'family' environment includes warm greetings and updates. This is a facility that feels nothing like an institution; the services and staff are consistently at elite levels, genuine interest in each resident is miles away from affectation. The smiles and enthusiasm of everyone tells the story. Moreover, the respect given to residents is a key ingredient to the residents. No one is patronized; opinion/s and choices are always sought. Ensuring this sense of relevancy, the employee community is vibrant and engaged with each resident. While I expect cleanliness, I was very happy to see that there is a constant check in for various jobs all through the day and in the evening. Having experienced spreadsheets of activities--- nicely printed out on paper without followthrough--- at former facilities, I am delighted that the spectrum of events runs a long and wide gamut of interests. Is my father in the room? Nope. He's at the ballet, a concert, a shopping trip, at the museum...or, at happy hour sipping wine. If my father has forgotten a particular activity, someone is there to remind him and escort him to there if he so chooses. If not, someone is there to assist a different trajectory, if requested. Small things count: there's the wisdom to help a resident choose the appropriate clothes for the destination. Speaking of which----finally, there's a great laundry service!!! Choices in life are so key to the elderly---Waltonwood Cotswold has clearly made a decision to be exceptional in this way. Movies in a beautiful movie theatre feature the kind of films that can serve an entire visiting family. There are picnic opportunities within the exterior courtyard. Exercise classes are filled; the library and game rooms make for wonderful gatherings, formalized or as a family setting. Sans excuses or with the need to 'oversell' or compare, Waltonwood's costs are in keeping with exceptional staffing, oversight and facilitation. Having done some serious due diligence, I can say that there is no Assisted Living facility anywhere close to Waltonwood Cotswold. For our family, it's been a gift. I know this each time my father smiles and laughs. "I love it here," is a common refrain.H

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous - Toured community
Memory Care
February 23, 2018

I like the interaction with the residents and the staff. The facility was well thought out and the staff appeared to genuinely care. It is on the higher $ side, but you are paying for the zip code. I am not yet convinced that would be important factor for Alzheimer's care.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Neighborhood around Waltonwood Cotswold

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Waltonwood Cotswold

Waltonwood Cotswold offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Waltonwood Cotswold has received an average review rating of 4.5 based on 16 reviews. See all reviews.

Call (704) 234-5198 to reach a resident at Waltonwood Cotswold.

To reach a resident at Waltonwood Cotswold call: (704) 234-5198



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.