The Landing on Dundee Senior Living

It's pretty and clean but the personal care , attention to residents and communication from staff/administration is lacking! They need to improve on; response time, quality of care, communication from administration and now they cut staff so it's only getting worse.

Actually the patient is my son in laws mother. So far we are happy with The Landing! Very clean and modern. Lots of activities. Would probably like a bit more variety of food. They seem to serve a lot of pork.

The place is beautiful and clean, because it is fairly new. The staff is nice but not knowledgeable with illness. They only know how to care for old healthy people. My Mom went in on a temporary basis to heal a wound on her leg. They had no clue what to do, every doctor, therapist is called in on side jobs, they have no doctors on staff on a regular basis, they come one a week. They dropped my mother twice, 1st time leading to a stroke and taking her by ambulance to the hospital, then returned to The Landings, the 2nd time they dropped her when changing her bedding. Her arm was broken in many places, bruises everywhere. They would not change her because her arm was broken. They would not even splint it. They made me go to the store and buy a splint and put in on myself so they could clean her up. My Mother died the next day. This place is the most awful place, do NOT let a loved one go there!!!!

It was a very nice place. The staff was very friendly. They were very attentive. Close to home. It was a very well kept facility. It was clean, bright, and well lit.

Our loved one came from a rehab facility that was just dark. so walking into The Landing it was so welcoming, it is very bright and sunny and cheery. The value for the money is completely worth it knowing our loved one is being well cared for and is safe.

The Landing on Dundee is a nice place, but you do have to pay attention to some things. Overall, its a beautiful place.

Put my mother here to recover from a wound on her leg in [date removed]. In Sept they said my Mom slipped out of bed. They dropped her, causing a Massive Heart Attack, they took her to Glenbrook Hosp who said put her on hospice as she had a DNR, 3 wks later on Tuesday she was doing best I've ever seen her since she was there. That Friday they found her at 5:30 am on the floor. They claim she said I was getting up to go in the bathroom to wash her face. She couldn't speak or walk. They called 911 and they put her back in bed, never noticed her arm was broken. They wouldn't clean her up with a broken arm, I asked The Landing to do it, they said we can't, I asked Hospice nurse to do it, they said they can't. So I asked if I go down the street to Mark Drugs and buy a splint and put it on her, then will you clean her up. They agreed. So I went and bought an arm splint, put it on her. They did then. And I will never forgive or forget what they did to my mother.

The price includes the apt and care services so the value is definitely there. It's a brand new facility it is well maintained and the director is very accommodating. I would recommend this community to others.

I just want to thank the staff at The Landing on Dundee for the great experience they have given my family. It was a hard to decision for my mom to move my grandmother into Assisted Living/Memory care facility – especially during this time of COVID. Would “Nana” be happy? Would she be safe? Would we be able to ever see her? She virtually toured 6 facilities and she knew The Landing on Dundee was the right choice - the Advisor was warm and genuine and helped her understand so many things we were confused about. Still, it was a hard decision to make the move. My Nana moved there in August and is really happy and the staff truly cares -and she loves the food! The staff is always available for questions and communicates with my mom regularly. We even get pictures and videos sent of her out of her room, participating in activities - and she is painting again! I don’t live in the immediate area, but came to visit Nana this week and I am extremely impressed. I am a nurse and was worried about COVID precautions and sanitation, but they explained all the precautions needed for an outdoor visit, including pre-screening 24 hours before I came then again when I arrived. They provided the PPE and hand sanitizer needed and had a great outdoor space all set up for us to visit 6 feet apart! Being a nurse, I was skeptical about them truly following sanitation standards, so I waited in my car to see what they do before the next family was allowed to visit. And yes, they did sanitize the entire area before letting them visit their loved one! What really made me feel at ease was that I learned that this facility is actually COVID testing all of the people who live there and employees every week – I don’t think all facilities do that. I am happy, reassured and highly recommend The Landing on Dundee for anyone who is looking for Assisted Living or Memory Care.

I am so happy with The Landing on Dundee. Not only is it a new beautiful building, but the staff has been amazing! My mother is so happy and am so relieved she is being cared with such grace.