8911 Reisterstown Road, Pikesville, MD 21208
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
For a local A Place for Mom Advisor(877) 345-1716
Meals & dining
Value for cost
Spinghouse of Pikesville was clean, capable, and overall I think I liked it. The communication with the staff was okay. The rooms were good. They had current events for activities and they were okay.
The staff at the community were very helpful with the moving in and moving our process, they were just really good towards our family.
My only concern with this facility was medicine distribution. There were some issues with my loved ones' meds. I would recommend this community to others. the rooms were nice and they offered different sizes
We looked at 9 different places and we chose Springhouse of Pikesville because I felt that my mom would be properly cared for here and that the staff members actually cared for their residents, they were on the ball about everything. The location was also good for everyone involved. My mom is very happy with food that is served here. She is also very happy with her physical therapist and we have overall had a great experience.
When we went into the community, they promised a lot of things. As long as your loved one can do things on their own, and know what is going on...the community is great. If your loved one can't assist themselves, then the community won't help. The community left my loved one alone in her room. They didn't help my loved one feed herself, do her laundry, clean her apartment. My loved one's room was like a cyclone had hit the room, when I was finally able to get in. There were clothes everywhere, no sheets on the bed, food everywhere, she smelled, her eyes and nose were crusty. I couldn't believe it. My loved one hadn't been out of her bed for almost a week. There were things missing. I couldn't even speak to the community the day I was able to see my loved one's room. My loved one ended up passing the night I decided to take my loved one home. I blame the doctor and the community for this development. Come to find out the doctor wasn't even seeing my loving one. The doctor gave my loved one six months to live, about a month before my loved one passed. I feel the caretakers were spiteful. The staff were getting frustrated with my loved one. They would take approximately 25-30 minutes to go see my loved one. They didn't know what she was using her buzzer to get their attention or other assistance. They didn't seem to care. The community refused to allow me to go in to pack my loved one's properties. I didn't get to go in. The community through things into boxes and they didn't wrap anything of my loved one's items. Her items were broken, tangled, and there was a special jar that was missing. There was also a basket container that was missing. They rushed in getting the room cleaned out. They didn't care about my loved one's items. Her clocks and music box were wrapped properly in her clothes. I wish I would have taken pictures of my loved one's room when I was there. I wouldn't recommend the community to take care of my dog. I tried to talk to the manager in change, she kept assuring me that they were taking care of my loved one.
The community was a very good place. I picked this place for my loved one, over other communities I saw. I would recommend the community. The community gives more personal contact then other communities. The community has good food, and was able to carter for my loved one's birthday. They only have private rooms, my loved one had a full size bed, chairs, refrigerator, and their own bathroom. My loved one had more then enough room for himself.
While this website is "a Place for Mom", Springhouse of Pikesville is not that place if you love your mom and want her well cared for. Minimal staff which is underpaid. Procedures not followed. Medications missed. Some nursing staff will not provide proper care if the don't "like" your loved one. Mandated training's' not held. Poor/missing record keeping. Totally focused on keeping bed$ filled so the dollar$ keep coming. If your loved one needs real care, they will tell you to hire someone to be with them. Isn't that what this is supposed to be? The aids do the best they can given their lack of training and low pay. Some really do care. But when the leadership from the top is bad, it all rolls downhill.
I would tell them it is a bad place to go. You won't get your money's worth. I feel they killed my friend due to her being sick, and she should have been put in the hospital. I personally had to get her out of there by calling 911, due to her being sick and having a temperature. All staff was ignoring her. The place was really dirty, and smelled, food had been in her room for three days and it was never taken out. She was too sick to eat it. There is no consideration of the care for patients, and the care is poor. My friend was blind and she never got additional assistance that she needed. We picked her because they told us that she would get the assistance she needed. There is a lot of lip services and there was never any follow through. I was told they would take her for her meals in the dining room, and that never happened. We were promised this several times.
my favorite so far - great facility and very helpful, long-serving staff -- residents all seemed very happy --
I searched everywhere for a place for my Aunt. From the moment we entered in Springhouse we fell in love. All the staff is very friendly. My Aunt absolutely loves it here. All the other places cost more and gave less services. I highly recommend this place.
All in all, we are satisfied with the care our mother at Springhouse. Like any Assisted Living/ Nursing Home, in my opinion, they are under staffed and underpaid. The staff, for the most part, are caring. The night staff needs improvement. I feel for the monthly rate we are paying, more attention should be given to my Mother. Communication is sometimes an issue between nursing staff and care givers.
My mom moved in here because she kept falling and needed help. Our family was told they would be able to care for her needs. Yet, they did not pay attention to her. They are extremely understaffed in my opinion. There are a few good caregivers but most are just going through the motions and can barely speak English. They kept forgetting to give her medications and the doctor that works there (I think she is from another agency) does not follow up or return phone calls. It's a nice looking place and the common areas are clean. But beyond that, if care for your family member is what you want, go elsewhere. If my mom had survived the place, she would tell you herself.
The staff is very friendly. They are very attentive to my needs and my dad’s needs . The nursing staff seem like they really have a handle on my dad’s health needs and the physical therapy and occupational therapy group work very hard with my dad. My dad is saying that the food is ok. Some meals are very good and some not so good but overall the food is ok. He likes that he can have ice cream whenever her wants. I like that they will do laundry as needed instead of just weekly.
My Mom has been a resident at Springhouse for one year and our family feels very luck to have discovered [name removed] and the staff there. Springhouse is a comfortable, clean, and safe facility. The entire staff is wonderful and VERY caring. If you are looking for an assisted living facility for a loved one, you will be able to rest comfortably knowing they are cared for by the staff at Springhouse. We do!
My Dad has been living in this facility for 2 years. I picked this company and location for the convenience of having my father close to me because he was residing in another state. I was impressed by the cleanliness and appearance of the facility. I have been to a lot of other facilities because I had a husband who spent the last two years of his life in a nursing home which was not as nice. My father was living alone because he is a widower. Since he has been living here he has actually gained a few pounds because he's eating regular meals which he doesn't have to prepare or go out to get. He doesn't complain about anything. He has adjusted well here. I have no issues with the service that is provided at this facility. He is happy that everyone working there knows him. I'm called if there is anything that I need to know. I like that he gets to eat at a regular time and can eat whatever he chooses from the menu. He's even made special requests which the dining room servers and cooks try their best to satisfy him.
Our initial meetings at Springhouse were wonderful. We pointed out a number of things that were important to us and were promised all these were in the works over the coming months. The staff is very friendly and, I am sorry to say, we drank the cool-aide. We are well into our second year of residency here and things have gotten worse rather than better. The Community spaces are sad. Old, dirty furniture, dirty outside seating area, huge bleach stains in carpeting, which is split and sewn in high walkway areas. Outside shutters are bleached out. The food has gone from bad to worse. Flavorless, same repetative menu with no thought. Last nights' main entree: speghetti & meatballs in BROWN gravy! On the plus side --- The nursing staff, caregivers and med techs are wonderful. They are kind, caring and competent. We could not be more pleased with them. The staff is curteous and polite. The residents are wonderful. They lift up each other in bad times and celebrate the good times they enjoy together. It's a joy to get to know them! Essentially, what you see when you get there is what will always be. By all means, eat a few dinners in the dining room before making a move here. If a tasty, well balanced diet is important to you, this might not be your best choice.
Kind and professional staff. Excellent facility. At the top of my mom's price range, so she would have to move when fees increase.
My mom's respite care here was really great, they treated her like family and I felt really comfortable with her being there. The staff did a great job and were very caring and attentive to her needs. I was more than pleased with her care.
I enjoyed visiting this facility and do believe we will be doing business with them. the staff and the energy in the place was beautiful. I felt comfortable in my spirit as I walked through.
The food was ok and they offered events. The community was clean. The staff were nice and friendly to us. We had concerns due to when we visited our loved one they would not have been bathed and cleaned up. We received mixed and incorrect information as there is poor communication between the staff members. We did not receive the intake results for him until almost 2 weeks later. The person that helped us get him registered there did not let us know they would not be our contact person once he moved in.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.