My mom has been there for about six months and has really been enjoyed meeting new people.. she has been provided great care and all the people that work there are very friendly. I am very impressed with the staff and the true attention they give their residents.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
My mom has been there for about six months and has really been enjoyed meeting new people.. she has been provided great care and all the people that work there are very friendly. I am very impressed with the staff and the true attention they give their residents.
We moved Mom from a larger assisted living home that she was feeling lost in, and she really loves it at Morningside House! When we moved her in, the move took longer than we thought, and [name removed] stayed at Morningside House after her time off to make sure Mom was all settled in. When I thanked [name removed] for staying, she said that Mom is now family. That meant a lot to us. Mom is always saying how much she really loves it there, and we are so happy knowing that the staff makes sure that everyone is staying involved, and they check on her every few hours to see if she needs anything. I highly recommend Morningside House if you have a loved one looking for assisted living. Thank you for the wonderful care of Mom!
The care at this community is excellent. I feel safe with my dad being here and I feel like he is being well taken care of. They are very helpful with him and making sure that they call him for meals and making sure that he gets the medical attention that he deserved. They have activities posted like country buss rides, going to get ice cream and more but its only about once a week. They have other activities also daily, sometimes they also have bingo but the activities are not things that my loved one likes so I think they could have a bigger variety of things. I do persuade my father from time to time to go on the rides and I like that they will give my loved a push to participate also. The tour at this community was great.
I have been recommending Morningside House to everyone. My loved one has memory care needs, in this community they make sure that the residents are neat, presentable, and socializing with other residents. This has been a night and day experience compared to other communities. The staff are amazing! They are very responsive to answering my questions or addressing my concerns. Some of the care my loved one receives is hygiene care, dressing assistance, medication management, and more. My loved one's health has improved since they have been at Morningside. I feel at peace knowing my loved one is here. Some of the activities include games, bus transportation, arts and crafts, and more for the residents to choose from. The food looks good. The community is good at getting my loved one down to the dining room to try and entice them to eat. The community washes my loved one clothes and hangs them up for my loved one. This has been a huge relief knowing nothing is getting lost in this process.
The memory care wing looks like the assisted living wing and I like that. My loved one has a private room and a bathroom with a shower which is what we were looking for. We are still trying to get acclimated and used to everything and staff are getting used to us since we have only been here a short period of time. We have not had any issues with them so far and are hoping for the best.
We did like the size of the Morningside House community, it is not to large and overwhelming. However we do think the dining service could use a little bit of improvement.
If you can afford it, I would suggest you put my loved one here. I have had a good experience for my loved one being here as well. Some of the activities offered are church, music, arts and crafts, holiday parties, and more for the residents to partake in.
Our family had an in person tour and everyone was very nice, it seemed like a pleasant place but if you had to go to a hospital, they took you to Franklin Hospital and that was something we did not want. However, everything was still really nice, the rooms were well kept.
Our family had a virtual tour with Morningside and we loved it, it was in our top two choices. The only reason we were turned away from here is that they did not have a kitchen area and the other community that was in the running did have one. Besides that though we loved the tour.
Clean facility, modern, but a homey feeling. Beautiful building. Kind, professional tour guide. She answered all my questions thoroughly and sincerely.
I was pleased with the care and communication from the staff. I never received money back from the community since my loved one wasn't there that long. I have called and emailed with no response of where my refund is. The nurses were good at calling and keeping me updated on my loved one's condition.
When we are able to go and visit the cleanliness of the community is great, and all of the staff members are friendly. Before covid they offered a good amount of activities for the residents, and when it comes to the care services our loved one has looked better than she has in years
Since we installed the camera inMoms room I have noticed the hard work, dedication and compassion [name removed] has shown my Mother. I also have noticed most of your staff who just come into Moms room and put food, drinks, etc. on her bed table and leave. I have asked [name removed] to please serve some soft foods and soups for [name removed]......she has very few teeth. I hope this letter brings our family some hope that Mom can feel better.......afterAll she will be CELEBRATING her 100th BIRTHDAY on [date removed]!!! If I am allowed to help in anyway concerning Moms’ care, please don’t hesitate to call on me! Please let [name removed] know, she is doing an excellent job and others could learn from her ruff and gruff techniques! She manages to keep the residents clean, gets them to eat and drink and if time permits, A HUG OR TWO TO START THE DAY!!!!????
neglect derelict of duties liars ignorant rude lack of communication with your loved ones understaffed lack of basic needs for residents lack of support from corporate headquarters on down mother diagnosed with covid 19 on [date removed] passed away on [date removed]
This community is a great place. This community is a little more expensive than what we could afford, but it was good. The food was great, and my loved one enjoyed it. The activities included: bingo, tea, making of necklaces and bracelets, trips to restaurants, and music. My loved one enjoyed all the activities.
Response from Morningside House At Satyr HillSeptember 30, 2020
Thank you for sharing your experience in our community with others. We'll pass your compliments to our staff!
First most of the understaffed aides that work with your loved ones are for the most part caring and compassionate when they have time Notice the understaff part They have to constantly have leave a unit and go to another unit to help out leaving that unit with one aide and that was before the covid19 Since being put on lockdown things have gotten worse It seems everytime u try and get a video call with ur loved one it is either not working or u are only allowed every 3 days Now the new rule made by the morningside community is only 2 total video calls a week this is very disturbing and frustrating Dont get me to lying about who the community is made up of Phone calls U have to make multiple calls before u can talk to your loved one This has been going on for weeks There has been instances when i have called and after being transfered residents have answered I guess if ur understaffed and dicombobulated u need extra help LOL NOT I
Cleanliness good. Front office/front desk very good. Physical/occupational therapists excellent. As with any facility, the staff are hit or miss. Some are good, caring people. Others are lazy, rude, paycheck-collectors that don't give a rat's posterior about anything or anyone other than themselves. I don't know about the staff int he main areas (non-memory), but in the 3rd floor memory unit, 75% of the staff seemed to be very indifferent about everything. Two elevators; one has been broken for the entire 3 months my aunt was there (she recently passed from her stage 4 cancer). There is supposedly a large bathing room with a jaczuzzi bath, but it has apparently been broken for months or years. Most of the staff didn't even know it existed or where it was. She was in the memory unit due to chronically removing her clothing. But her mind was still 90% there. She claimed that the food served int he memory unit was VERY different from the food in the main dining room. During the day and evening, front desk was staffed. Late at night, like 10-11pm, sometimes upon returning from the ER, we would have to ring the bell and pound on the door for 10-15 minutes to get into the building. Cost was cheaper than some assisted living facilities, more than others. Middle of the road.
Response from Morningside House At Satyr HillFebruary 28, 2020
Thank you Timothy. We appreciate you sharing both your positive and constructive feedback with our community. We will pass all your comments to a supervisory committee that oversees this community.
I would like to know the owner of this facility. So sad I have my my mom in their care. I have never seen so such miscommunication in a facility. Also the aides need to be Reminded the residents are paying a lot of money for staying there which is paying their salaries. It deeply saddens me that my only wish to win the lottery to get my home.
My mom lived there several years and the service has gone downhill since Senior Lifestyles had taken over the facility. They wasted a bunch of money in redecorating while cutbacking the actual services and care while instituting unfriendly rules. When she first went to live at Morningside House, I was comfortable with the care she was getting and they handled everything. Once Senior Lifestyles took over, it seemed like I had to do all of the work. Most of the veteran staff left because of poor management and it seemed like there was a revolving door of staff. We had several facilities issues and the staff seems pretty unhappy with the current management.
The environment is friendly but the staff/resident ratio seems very low; care level seems inconsistent; attitude of nursing staff is inconsistent
Response from Morningside House At Satyr HillNovember 14, 2018
Thank you for taking the time to provide us with feedback; we appreciate your review of our community!
See what the neighborhood has to offer and what’s nearby:
To reach a resident at Morningside House At Satyr Hill call: (410) 882-0700
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.