Atrium Village

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I would tell others that it is a good place for your loved one. Sometimes, I feel like it can be expensive for the independent living side. Some of the activities that are available are movie nights, local trips, game night, and more for the residents to take advantage of. My loved one doesn't care for the food. Some of the options are repetitive for the residents.

We do think the care services are getting better, in the beginning our loved ones medication was lost for a couple of days, but they were found and we do think they are improving on the services. Our loved one does say they are short staffed, which is pretty much everywhere now so sometimes it does take the staff a little longer to respond to her calls. Our loved one does say the meals are pretty good, and she really enjoys bingo. They also have movie nights and exercise classes going on.

I did a virtual tour with Atrium Village, and it was someone who took us around and showed us the facility rather than a recording. It looked like a very nice place with a lot to offer, such as a swimming pool, movie theater, etc. I did not choose this facility because the move in price was higher here than at another one I saw, and also the location was further away from my doctors' offices.

I would recommend to check out this community. Some of the staff don't communicate well with each other or me. I feel that some staff are not trained about what they are doing. I get confused due to getting different answers from the staff. Overall I am happy with this community. Most of the nurses are going above and beyond to assist my loved one.

The COVID environment has made it hard. The community was going to start bringing the activities back, and then a staff member tested positive. So the residents had to be back in isolation, and it has been a long period of time. The community has done a great job with the COVID situation. The community has been shut down since March. The residents are able to go outside for socialization for residents to meet each other. The staff is there to take care of the residents any time of day. The food is good to bad. If an independent living resident falls, then the community calls 911 for assistance. The dining room tried to reopen and then the residents were placed two at a table, and it was hard for the residents to communicate and meet each other. If the residents want something different to eat, then the residents will have another option. The food is currently being delivered to the rooms of the residents. The housekeeping is provided, but the kitchen floor isn't mopped. My loved one has said that the staff has been great, responsive, and friendly. The care services are available to choose from a half-hour to an hour depending on what your loved one needs.

We moved my mother into the Atrium Village in Feb. 2020. Its been a wonderful blessing to have her there. She is in IL and is enjoying her place. The things they have in place to keep her safe are very important. They call each day and have an alarm in the bathroom if she needs help. The calendar of activities is great, though she didnt get to participate since the beginning of COVID. They have made excellent choices in keeping the residents safe. Even the National Guard, in their review of practices stated that they wished that other facilities did what the Atrium did. I feel comfortable that she is there. The staff have been very friendly and concerned. I appreciate [name removed]'s leasership and the tireless effort he and [name removed] and the staff have done to keep the residents safe and healthy. Mom enjoy's walking the hallways and sitting outside, things which she hardly did at her previous home. (she was in a single level townhouse) I appreciate [name removed]'s availability via text message and the letters/emails sent out on regular intervals notifying us of developments at the Atrium. I would highly recommend the Atrium Village at Owings Mills.

This place is gorgeous and doing new 12,000,000 renovation. Great amenities. Services have fees. Too far away and little pricey

THE ATRIUM WAS A VERY NICE PLACE, BUT THE AVG. AGE WAS 82-EARLY 90'S. THEY ARE GOING TO START REMODELING EARLY NEXT YEAR. I ASKED HOW THAT WOULD EFFECT THE PEOPLE LIVING THERE AND THEY ARE NOT SURE YET. MARTY BURKE WAS VERY NICE AND PLEASANT TO TALK WITH, TOOK ME ON A NICE TOUR ANSWERED MY QUESTION AND SEEM TO BE VERY HONEST IN HIS ANSWERS. IT COULD BE A FIT FOR ME.I'M NOT SURE ABOUT HOW FAR AWAY FROM MY FAMILY.I MUST THINK ABOUT THAT MORE BECAUSE I'M VERY CLOSE TO MY FAMILY. THANK YOU ALL

The place is really nice except for the 4th floor carpeting, it is nasty !

We found Atrium quiet and appealing. [Name removed] answered all of our questions and gave us a good tour. However, my cousin thought it might be too far from her home in Columbia. Still on our short list!

The place is nice and it is a very good value. The food is average at best.

I would like to tell you about Atrium Village in owings mills , Md. My parents have lived there now for about 2.5 years . This place is wonderful. They take care of the the place and they take care of the residents . The facility is clean , the food is good , and it is an excellent value . Now , I will tell you what truly seperates them. It is the people that work there . Starting at the top with [name removed], to sales with [name removed], to [name removed] at the front desk to kitchen , housekeeping and maintenance staff . Everyone there is amazing . I know my parents are taken care of and the staff treats them with respect. If you are looking, go talk to [name removed] and visit the atrium. I hope my parents are there for a long time. Thanks

Liked the warm feeling but did not like the segregated dining areas. Liked the PT facility. Rooms are very small and some too far from elevator.Liked the way t hey have doctors available to see you there with an exam room

My mother in law has been a resident here for nearly 3 years. When she was transferred to the assisted living section; we were told that she was assessed at the highest rate. They lied. The services has gotten worse ; it takes 35 min. for them to take her to the bathroom. By that time; she is sitting in soiled depends. She is constantly being treated for UTI's. The aides don't treat her with respect. And, to top it off; they increased her fees $600+ additional per month. They said laundry is included: I wash her personal clothes; and all she gets is sheets washed once a week. They started charging her more for taking her to the bathroom (which HAS NEVER changed since she began living there)...They subjectively added points (which they hide behind instead of flat fees for services rendered) because she gets upset easily. Anyone would be upset if they take their time to answer her call. I even got a panic call from her because they left her in her room without any clothes on. I am constantly her advocate; I intervene on her behalf and always try for positive solutions. Last week the aide took her call button away; and threatened to take her cell phone as well.

nice facility, rooms, not my type of environment.Remind me more of assisted living than independent living based on my observation in the lobby although they have access to the whole bldg. as well. I am not ready for assisted living yet! Wasn't too impressed with that. Also too costly and the the other facilities I toured was much better kept, rooms bigger and brighter, inviting . I think I will stick with Parkview, which one I don't know yet

I met with [Removed] who I had met with over the summer so I already had some info. and had toured the independent living. It touched my heart to see some of the residents in a group chair exercise class with music. I loved everything about the facility - many scheduled activities and services. My dad and I are in! My mom, unfortunately, will not leave her house no matter what I do or say. I am planning to bring my parents in next week for dinner and bingo. We'll see how it goes.

My mother and I chose Atrium Village in 2012 after visiting several other senior communities in Baltimore County. She had suffered from a stroke the year before. She liked the location (15 minutes from her home) and the pleasant staff who went out of their way to make her feel at home. She was making friends and enjoying all the amenities of the facility when she fell in 2015 and broke her arm. After an extended hospital stay, she was transferred from the Independent Living side of the facility to the Assisted Living side where she could receive more attention from nurses and nurses aides. She is at a sad place in her life now -- she's confused most of the time, she's legally blind and her arm never healed from the 2015 fall. The staff at the Atrium has been invaluable throughout all of this. I work an hour away from the Atrium and there is no other local family members to help with my mother's care. I can relax because the nursing staff and other residents have become her second family. They help her dress, walk her to meals, cut up her food, encourage her to attend activities and make sure she is safely in her room each night. I am so blessed that the Atrium was available to help us through a sad, confusing time in our family's life. They have all been a Godsend.

My mother and I chose Atrium Village in 2012 after visiting several other senior communities in Baltimore County. She had suffered from a stroke the year before. She liked the location (15 minutes from her home) and the pleasant staff who went out of their way to make her feel at home. She was making friends and enjoying all the amenities of the facility when she fell in 2015 and broke her arm. After an extended hospital stay, she was transferred from the Independent Living side of the facility to the Assisted Living side where she could receive more attention from nurses and nurses aides. She is at a sad place in her life now -- she's confused most of the time, she's legally blind and her arm never healed from the 2015 fall. The staff at the Atrium has been invaluable throughout all of this. I work an hour away from the Atrium and there is no other local family members to help with my mother's care. I can relax because the nursing staff and other residents have become her second family. They help her dress, walk her to meals, cut up her food, encourage her to attend activities and make sure she is safely in her room each night. I am so blessed that the Atrium was available to help us through a sad, confusing time in our family's life. They have all been a Godsend.

Dad has really settled in nicely here, the community is bright, open and welcoming. The staff is friendly and dad is starting to take part in the activities and he enjoys joining the other residents in the dining room plus the food is good. There's a nice out door patio area with tables and chairs and Dad enjoys his walks around the community and that he still has his independence here.

My father is well since his move to this community. I do feel he is in a good, safe community. He is happy, and enjoying his time here. They have a nice, helpful staff in this community. So far everything is working out well, and I'am comfortable with my fathers move to this community.