Woodholme Gardens

1700 Woodholme Avenue, Pikesville, MD 21208

About the community Woodholme Gardens

Woodholme Gardens Senior Living will provide a feeling of independence, comfort and security just like the home environment residents are used to. Here you can have fun and peace of mind all at the same time.

Our 'In the Moment' Memory Care community is designed to support the needs of residents living with the challenges associated with Alzheimer's, memory loss or other forms of dementia. Our care team carefully plans every detail of our memory care environment from individual care plans and purposeful engagement activities to our nicely appointed homelike common spaces. Every effort is made to make residents feel at home.

We understand what you are experiencing and want to help you find the most appropriate care for your loved one.

Assisted Living | Woodholme Gardens also offers traditional assisted living in Pikesville, MD! Surrounded by beautiful views, Woodholme Gardens residents will enjoy a lifestyle full of possibilities while our friendly and relaxed atmosphere makes it easy to meet new friends and fill your day with a number of fun and engaging activities.

The associates working with the community are on standby always as a nurse and a doctor are on call. This ensures the...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Woodholme Gardens

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Woodholme Gardens

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Podiatrist
Dentist

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Room service

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss

Transporation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Languages spoken

Spanish

Primary language spoken by staff

English

On-site dining options

Café or bistro
Private dining room

Recreational areas

Piano or organ
Raised garden beds

Activities

Devotional activities on-site
Visiting rabbi
Jewish services
Other religious services

Reviews for Woodholme Gardens

3.6

(43 reviews)

Write a Review

Cleanliness

3.6

Care services

3.4

Staff

2.5

Meals & dining

2.0

Activities

3.5

Value for cost

3.4

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1-20 of 43 reviews
5.0
August 19, 2021
Alison - Toured community
My Review of Woodholme Gardens

I loved the community. The only downfall was the room. It was small room with a small closet and no kitchen. The staff was awesome! We spoke with the residents, and they gave glowing reviews too of the community.

Response from Woodholme Gardens

August 20, 2021

Thank you, Alison for your kind review; we are happy to pass along your comments and feedback to the team here at Woodholme Gardens! If you have any further feedback please feel free to reach out to us. Warm regards, Kate


1.0
August 13, 2021
Clinton Lawhorn - Child of resident/client
Oh My, Here We Go Again

Just moved my father out, Administrator number 3 since he got there 8 months ago. Nurse [name removed]is horrible, uncaring and lazy. The sales person was nice enough, but was not very caring once you moved in.

Response from Woodholme Gardens

August 17, 2021

Hello, Clinton. My name is Alison, and I work at the Support Center. First, thank you for taking time to rate Woodholme Gardens. I have shared your review with our community and regional leadership team. I’d like to learn more about your concerns, if you’re open to further discussion, can you please send us a private message with your phone or email address? We’ll reach out to chat personally. Thank you, Alison


3.0
May 24, 2021
anonymous - Child of resident/client
Verified Review
They are trying

We chose Woodhomle Gardens at the time because they had low covid numbers and they have been able to keep it under control. There were also some familiar faces here for my mom as well. I think they could use improvement on the cleanliness in the residents rooms, they are short staffed but it seems like they are trying. I think they are trying to rebuild so it is up and down but they seem to be picking up more residents.

Response from Woodholme Gardens

June 2, 2021

Thank you so much for taking time to share your experience of Woodholme Gardens. We shared your review with our team, and we definitely appreciate your feedback . If you have anything further to share, please reach out to us. - Warm regards, Alison


4.5
September 28, 2020
Anonymous - Loved one of resident/client
Thanks [names removed] great scaring staff

I wanted to express my appreciation and recognition for [name removed]. He is truly caring and accommodating for family and my father. He is always attentive and listening which is a lost art today but so needed in human services. [names removed] have done a great jog coordinating these visits. What I like about [name removed] despite his busy schedule he gets back to you promptly. Also [name removed] that works with [name removed] is Great Too! Both are so patient. [name removed] is so positive and caring. My father. Loves the Ravens. She makes sure and reminds him about the games. She has been so flexible helping with video chats which has been our lifeline. [name removed] has a heart of Gold. Before the virus his activities and organization are superb!! He does the best Happy Hour. My father does not like activities but thanks to [name removed] the Happy Hour is a hit. They both are good team and what they do makes a difference. It is so important to have stable staff, I hope they will be here for a quite awhile #livefullylovefully

Response from Woodholme Gardens

January 27, 2021

Thank you so much for taking time to share your experience. We’ll share your positive rating with our team, which will certainly brighten their day. If you have anything further to share, please reach out to us as we love hearing from you! - Alison 


2.0
June 5, 2020
Anonymous - Loved one of resident/client
Look Elsewhere

Staff The administration continually changes. In the 6 months that I had my dad there the facility has had 3 different directors. This signals internal turmoil management wise or a facility that is impossible to run. It is clear that the greater organization that Woodholme is a part of is for profits and not it's residents. You pay top dollar, but get the bare bones. The nursing staff is quite good, but once again it changes often, however the aides and other support staff is another story. I will first say that there are some aides that are pretty amazing and they want to be there and want to help. However many are down right nasty. When my mother wasn't moving fast enough with their requests, they would talk to her as if she were stupid or just be downright snappy. This happened with more than several aides and the nurse tech is just awful. All she does is dispense medication. If you ask her something as simple as "Who is responsible for cleaning the bathroom", She will be quick to say that she isn't house keeping. My point is that the nurses tech will do nothing outside of her job, not even point you in the direction of something and then she acts as if she doesn't even want to be there. This isn't a one time instance, this happened on 2 or more occasions. The rude staff behavior is constant. They act as if you are bothering them, when help is requested. I have had staff roll their eyes at me when asked to drop something off in a room during a pandemic. Again this is not all staff, but several of the staff members have these qualities and it happens often enough to point out. Answering the call light. It does not happen in a timely manner. They claim someone comes within 7 minutes, but this simply is not true. My mother fell many times trying to get to the bathroom, because she was waiting for over 30 minutes for them to come and assist her. This tells me the facility does not have the personnel to meet the demands of the residents. Medication Doses were missed of crucial medicine under the guise of "the pharmacy didn't send it." I actually called behind to check and the pharmacy assured me their courier dropped the meds off producing actual documentation of such. Their medication management is quite poor. No resident should ever be without their medication. Cleanliness The common areas are quite clean and bright. The dining area is lovely and the common bathrooms are very clean and without odor. When it comes to keeping the residents rooms clean, it is horrible. My parents bathroom stayed filthy and so did the floor, countertops, and their refrigerator. These are tasks that they can not do, and the facility knew this. As a family, we didn't even bother to fight that fight with this facility as we were so busy advocating for other things for our parents. I had to hire an outside service to come and clean their room. Transportation The transport is in bad need of repair and it is quite a rough ride. It would be OK for a healthy person, but not the elderly with fragile systems. Pricing You are basically paying for an overpriced apartment for your loved one. If you are going to pay a high price such as this, then really do your due diligence or even see if you can upgrade into another tier of assisted living facilities. We kept our parents home many years before placing them here. We didn't just dump them there. The only reason they got half way decent, and I stress half way...is because we were there and present all of the time. Look elsewhere. This company does not deserve your money.


3.5
May 27, 2020
Anonymous - Loved one of resident/client
Verified Review
Woodholme Gardens

The rooms are cleaned on a regular basis. They have had a lot of change in management and weren't good about communicating the changes to the families. Communication with the families is something they need to work on. A lot of the staff show a lot of compassion with the residents and they try to do their jobs the best they can with what they've got.


0.5
May 5, 2020
Anonymous - Loved one of resident/client
Verified Review
Our Nightmare

My 96 year old grandmother had an awful experience there. We had to more her after six weeks. Another resident ransacked her room and then the staff couldn't find her. When we got there, we found her sitting in the dining room shaking and the resident who ransacked her room was sitting next to her. It was very disappointing. Then the doctor discontinued a medication and the staff continued the administer the medication for an additional four days. After that, she had pink eye and the staff didn't provide the cleaning or treatment ointment as directed by the doctor. In the end, the community did refund our money at 100 % to resolve the situation. It really was the worst experience that you could imagine would ever happen to your loved one.


1.0
October 8, 2019
Anonymous - Toured community

Paradise Assisted Living was not very appealing. Furniture and rooms seemed worn, old. Greeting was not as relaxed. First mentioned cost,before we had looked at anything at that point. Perhaps it was because we were late.


4.0
September 15, 2019
Anonymous - Toured community

Staff was friendly and professional. They didn't have my appointment on their schedule and so main person that handles tour was not there. Thankfully they were able to accommodate us for a tour. Rooms seem smaller that I would like but overall the facilities were clean and cheerful.

Response from Woodholme Gardens

September 26, 2019

Good morning, I hope your day is going well. Thank you for taking the time to rate Woodholme Gardens four-stars. We are ecstatic to hear that your tour went well. We appreciate your feedback. If you need anything from us, please don’t hesitate to reach out. You can reach us by phone, Facebook, or in person. Thank you again, and have a great rest of your day. Shawn – Digital Marketing


1.0
April 19, 2019
Majidah A. - Loved one of resident/client
Please Read

*Long Post but please read* This place is horrible and the current Head Nurse, is so rude, heartless and in the wrong line of business. If I could give negative stars than that would be more deserving. My mom suffers from dementia and was in the Memory Care unit for a little under a year. She often complained about the place being dirty, the constant overturn in staff and lack of activities available. Prior to enrolling my mom as a resident, I sat down with the Exec. Dir. for hours to see if Woodholme would be a good fit and was reassured that this facility and staff would be more than equipped to accommodate her needs. During the initial sit down, it was made quite clear that our family was very involved in our moms wellbeing and simply asked for open communication regarding her whereabouts and healthcare needs. Once again, we were reassured that we would be notified of matters regarding her in which that rarely happened. The current Head Nurse chose to take matters in her own hands and prescribed my mother Xanax (which was too strong for her body) without notifying the family or mom’s personal physician. Once confronted, the Head Nurse went through great lengths to put my mom out. This included sending my mother to the hospital in the middle of the night without notifying the family of her whereabouts and not allowing her back despite the doctors prognosis that she responded well to her new treatment. There was no advanced notification or communication with the family of this decision and were told that the final decision had been made a week prior. No voicemail, letter, phone call, nothing! To make matters worse, funds have already been withdrawn for this month (April) even though she has not been in the facility at all. Needless to say that my mom was unethically thrown out of the facility in such a crass manner. Overall, The communication between the Head Nurse and executives has been awful to say the least. Numerous messages and emails prior to this incident were sent and left unreturned. It is extremely difficult finding a facility where your loved one can feel comfortable and receive the proper care and attention needed. THIS IS NOT THE FACILITY TO GO TO. If you love your family member and are extremely hands on with how they are being treated during such a fragile and vulnerable point of their life, then I WOULD NOT recommend this place. They do not care about their residents. They are simply all about the money.


4.5
January 16, 2019
William Ruh
Review

Seems quiet and unassuming. Mother is respected as are the others .

Response from Woodholme Gardens

January 29, 2019

Good afternoon William, thank you for taking the time to rate Wooldholme Gardens 4.5 stars. We are happy to have your mother and you as a part of our community. We are ecstatic to know that your experience has been a positive one. If you need anything from us, please don't hesitate to reach out to us. You can reach us by sending a private message on Facebook, calling over the phone, or visiting in person. Thank you again, William, and have a great rest of your day. Shawn - Digital Marketing


5.0
February 27, 2018
Anonymous - Toured community

I liked the place. Clean, attractive residents engaged. Met w Exec Director who had a ton of good advice. But it is pricey.


3.0
August 23, 2017
Anonymous - Toured community

Beautiful facility. Good to see diversity among residents and good to see them actively engaged and having a good time. The big push is for a shared room to help keep the costs down. This is not appealing for my situation. Basic prices are raised by exorbitant add-ons. With a minimum add-on of $800/ mo., the cost of a shared room is only $20 cheaper than a studio at the Atrium. And these are supposedly special offers that must be decided on quickly or they disappear.


5.0
August 11, 2017
Anonymous - Loved one of resident/client
Verified Review
No complaints!

Everything is going just fine at this location! The staff are great and they are doing what they can to make my loved one feel very comfortable. We also appreciated the fact that it fit so well into our set budget. Overall, we have no complaints!


4.0
June 8, 2017
Anonymous - Toured community

No openings in the near future but it is a nice place. Would have considered if they had an opening.


4.0
May 15, 2017
Anonymous - Toured community

Nice accommodations and reasonably priced. Pleasant staff and plenty of activates for engagements of community residents.


4.0
May 11, 2017
Anonymous - Loved one of resident/client
Verified Review
A pretty good community

This community has different floors for the residents. The more independent residents are on the first floor and as you go up to the fourth floor these are the residents that need the most care. The staff are helpful and friendly. Sometimes they do seem to be short on staff. The food is healthy and does not taste to bad. They keep the community clean and my loved one seems a little more active.


5.0
March 10, 2017
Anonymous - Toured community

[removed] and staff were very warm and knowledgeable. I was quite comfortable about every aspect of my tour and visit.


4.5
February 21, 2017
Anonymous
Verified Review
Flexible people!

We just absolutely love this place and the people. We are really thrilled with the level of care that they are giving my dad. The staff has been able to get everything done and they have been able to accommodate when we need them to.


4.0
October 14, 2016
Anonymous - Loved one of resident/client
Verified Review
Pleased With This Community

I'am overall pleased with this community. My uncle is doing very well. The community is very well maintained, they do a good job with the cleanliness of the community. The staff is great with supporting the needs of uncle. Everything had worked out very well. [Removed] from a place for mom was amazing with all the help she provided me with.


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Woodholme Gardens offers Studio and Semi-Private. Learn more.

Woodholme Gardens has received an average review rating of 3.6 based on 43 reviews. See all reviews.

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