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8101 Bellona Avenue, Towson, MD 21204
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Anonymous
-
Child of resident/client
4.0
Review for Arden Courts A ProMedica Memory Care Community in Towson
Overall my mother in law was cared for. I was happy with the staff on the floor. Everyone at A Place for Mom has been helpful.
About the facility Arden Courts A ProMedica Memory Care Community in Towson
Arden Courts A ProMedica Memory Care Community in Towson is a senior living community that has provided memory care services for nearly 25 years. Each Arden Courts community features a homelike atmosphere with comfortable common areas, an inviting kitchen, family rooms, and beautiful tree-lined walking paths in an enclosed backyard, all specially made for the safety and comfort of residents.
Residents receive quality care while maintaining as much independence as possible. Caregivers are available 24 hours a day to provide assistance, and they also offer a variety of enriching activities that stimulate your mind, body, and spirit.
Residents can feel comfortable and safe in Arden Courts A ProMedica Memory Care Community in Towson's self-contained house communities, where they can enjoy their own bedrooms, living rooms, dining rooms, kitchens, half-baths, and laundry areas. There are many opportunities to socialize in common areas including activity and craft studios, wellness centers, and more.
The ongoing commitment to staff education and training has kept Arden Courts at the forefront of delivering the latest dementia caregiving techniques. Let Arden Courts A ProMedica Memory Care Community in Towson's dedicated care team create a safe, engaging, and caring environment for your loved one.
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Senior living options offered
Memory Care
Pricing for Arden Courts A ProMedica Memory Care Community in Towson
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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Arden Courts A ProMedica Memory Care Community in Towson
8101 Bellona Avenue, Towson, MD 21204
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9.0
Review score
31 reviews
5 star
65%
4 star
16%
3 star
3%
2 star
10%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
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Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
Room Discount
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Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Arden Courts A ProMedica Memory Care Community in Towson
Healthcare Services
- High Acuity Care
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- No Sugar
- Guest Meals
- Vegetarian
- Low / No Sodium
- Gluten-free
- Special Dining Programs
- Meals Provided
- Restaurant Style Dining
Room Amenities
- Bath Tubs
- Wi-Fi/high-speed internet
- Garden View
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Air Conditioned
- Handicap Accessible
- Respite or Short Term Stays Offered
- Ground Floor Units
Community Amenities
Transportation & parking
- Uncovered Parking
- Property Convenient to Public Transit
- Transportation at Cost
Common areas
- Barber Shop
- Meeting Room
- Butterfly garden / Hummingbird garden
- Indoor Common Areas
- Main Street Shops
- TV Lounge
- Beauty Salon
- Library
- Outside Patio
- Outdoor Common Areas
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Raised Garden Beds
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
- Spanish
Activities
- Wii Bowling
- Light Therapy Programs
- Devotional Activities On-Site
- Pet-focused Programs
- Day Trips and Outings
- Visiting Rabbi
- Montessori Programs
- Other Religious Services
- Gardening Club
- Visiting Chaplain or Priest
- Art Classes
- Reminiscence Programs
- Men's Club
- Yoga / Chair Yoga
- Christian Services
- Dances
- Activities On-site
- Trivia Games
- Birthday Parties
- Protestant Services
- Cooking Classes
- Live Dance or Theater Performances
- Live Musical Performances
- BBQs or Picnics
- Educational Speakers / Life Long Learning
- Catholic Services
- Sensory-based Programs
- Karaoke
- Activities Off-site
- Stretching Classes
- Brain fitness / Dakim
- Holiday Parties
Reviews
for Arden Courts A ProMedica Memory Care Community in Towson
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A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Towson with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Towson has 23 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.6
Friendliness
3.6
Care Services
3.5
Staff
4.3
Meals & Dining
4.4
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Towson with 8.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Arden Courts A ProMedica Memory Care Community in Towson has 23 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
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1-20 of 23 reviews
Anonymous - Family/friend
Memory Care
July 18, 2024
Review for Arden Courts A ProMedica Memory Care Community in Towson
It's absolutely terrible. The cost has increased $[removed]. They always have an issue with bedbugs and cannot seem to get them under control. They are severely short staffed. I would never ever ever recommend it to anyone.
Response from Arden Courts A ProMedica Memory Care Community in Towson
August 7, 2024
I’m very sorry to hear about your experience with our services, we take your concerns very seriously and would like to discuss with you. We encourage you to please contact our Care Line at 800-366-1232 or email careline@promedica.org
Anonymous - Family/friend
Memory Care
March 19, 2024
Review for Arden Courts A ProMedica Memory Care Community in Towson
Overall my mother in law was cared for. I was happy with the staff on the floor. Everyone at A Place for Mom has been helpful.
Anonymous - Family/friend
Memory Care
December 20, 2023
Family Friendly Specialized Memory Care
My father was a difficult frontal dementia case. When we would visit and he was always with people. The talented activity staff could interact with people of different severity levels. The design of the facility engaged my father's need to wander. The staff and administration were available and attentive to our needs. They were always welcoming and came to know us. The pricing structure of the facility was predictable and straightforward. We felt lucky we were able to have our father spend his final months at Arden Courts. It probably saved my mother's life.
G. Kingsfield - Family/friend
Memory Care
January 23, 2023
Good Place for Dementia Care - Would Recommend
I think they do a good job. There are four pods/hallways, each with about 10 rooms. The unit my loved one is is well managed. They take really good care of everybody. They’re very patient and good with their residents. The food is good. They make their own food right there and have their own chef. Although sometimes it’s hard to get ahold of the staff, the people I’ve met are friendly and open. They’re very patient and willing to answer any questions. They have a lot of activities - I see a lot going on when I come to visit. And they try to get my loved one involved. The cost is high, but they're able to handle my loved one with dementia behaviors. They have a psychiatrist and a physician on duty. The nurses are good, and if something needs to be changed, they work with me to do that. If anything goes wrong, they call me right away. And I appreciate their diligence in keeping me up to date with what is going on with him The director is very pleasant, cordial, and accessible. There is a nice ¼ mile enclosed walking area that is well planned and pretty, with sidewalks and not dirt to walk on. There is also a courtyard with tables and gazebos. If you feel like you can afford it, your loved one will get good care here.
RC - Family/friend
Memory Care
October 26, 2022
Review for Arden Courts of Towson
We picked this community because, when I went on a walking tour, this was the best. There is very little communication from them. The only contacts have been when something is wrong ie falls, UTI etc. Would be nice to get call or text: "She's adjusting well", "Likes to sing in Activities", etc. All in all, I would recommend them!
Dolly - Family/friend
Memory Care
October 17, 2022
Positive Experience
They have great activities. We picked this community, because they were very knowledgeable of my loved ones level care, that was needed. They are very straight-forward, kind, and knowledgeable. My advice to other families is to, ask for guidance from the community.
Anonymous - Family/friend
Memory Care
October 3, 2022
This community has been great so far. Excellent choice for memory care. They have actual Drs, Psychiatrists, and Therapists on site. Communication with the family is great and thorough. They call me often with updates. The outside patio area is so nice and also has a walking path. The room is bright. They even have my loved one participating in activities, which I never thought I'd see. It's been a great experience so far.
Colleen - Family/friend
Memory Care
July 6, 2022
Would highly recommend
The staff members during our loved one stay was super friendly and extremely helpful. Where ever our loved one was they would bring his meals to him. We have no complaints whatsoever. We sincerely mean what we are saying.
M H - Toured community
Memory Care
June 30, 2022
My Tour Experience at Arden Courts of Towson
This was a beautiful community. It was too big for my loved one.
Amanda W - Family/friend
Memory Care
September 9, 2021
Small, intimate memory care facility
I really liked the openness of the facility and ability for residents to go outside. They have a garden area as well where the doors were always open. The facility is all on one floor and in villages, it is not institutional and more home like. It is a smaller place so it is more intimate which for me was a big factor. I would definitely recommend to others who are looking.
M. S. - Toured community
Memory Care
May 13, 2021
My Review of Arden Courts of Towson
They had memory care for my loved one. The lady we spoke with was helpful. Our only drawback was they didn't have any lift experience. They were clean and were advocates for my loved on during rehab.
Jayme - Family/friend
Memory Care
September 29, 2020
Stay Away
They had very little staff, and there were a few people that were great. I moved my loved one from another community to this community.
There have been 12 death cases via COVID.
The community didn't do anything to remind him to shower, change his clothes, brush his teeth, or medication, etc. When they would ask my loved one, he would say no due to memory care issues.
The activities director were great. They would help residents in anyway. The activity directors took turns to assist with the residents. They didn't have any help to assist with about 30 residents.
This is about the aides not knowing how to deal with memory care residents, and if your get a good director who hire the ample staff, then this community would improve, in my opinion.
It was nice that residents could go outside for fresh air. This allowed some residents the ability to walk around.
I would see people falling.
anonymous - Family/friend
Memory Care
September 10, 2019
Don't put your loved one in Arden Courts on Bellona Ave in Towson
We hated Arden Courts of Towson on Bellona Ave. Within 30 days of move in, our loved one had lost 10% of her body weight, fallen several times and was admitted to the hospital. Upon arrival of the hospital she had a UTI and nurse said her urine looked like chocolate milk from dehydration and malnutrition. Arden Courts on Bellona Ave experienced a high turn over rate in staff, as well as understaffing openly admitted by the director. They also acknowledged that the staff was i need of training. I witnessed many examples of abuse in the facility as well, both, verbal and neglect.
I highly encourage A Place for Mom consultants to visit the care facilities they are recommending.
anonymous - Family/friend
Memory Care
April 5, 2017
An ok community
The main thing I liked about this community is the amount of activities offered. I would give the activities directors a ten. They did not do a very good job of keeping mom's room clean and taking care of her personal needs. Some of the aids did not seem personable or approachable. The food looked pretty good.
anonymous - Family/friend
Memory Care
September 26, 2016
Highly Recommended!!
So far, the transitioning period has been okay for my loved one. It really helps that the staff work with him very well. They have a lot of patience with him and are really attentive to his care. If he doesn't want to have dinner in the dinning room they take him his food. I feel that he is in a very safe place and would absolutely recommend it.
Marie - Family/friend
Memory Care
September 8, 2016
Responsive Staff
The regular staff is responsive and there are several that are amazing. The building is clean and brightly decorated. There are activities that keep the residents engaged. They are sensitive to residents needs. My only concern is building maintenance does not work on weekends. The staff makes repairs on weekends.
anonymous - Toured community
Memory Care
July 20, 2016
Not The Memory That We Needed
I think this community is a nice looking facility, it was clean when I took my tour. I found that this is a place for resident with Dementia and Alzheimer. My dad does not need that level of care yet.
anonymous - Family/friend
Memory Care
April 4, 2016
Very Skilled Staff
They are caring for my wife here and I am very pleased with everything this community has done for us. The community is clean and my wife's room is always clean when I visit.There is always someone ready to help to you and someone is always looking after the residents to make sure they are safe. They have a very well trained staff with good food.
anonymous - Family/friend
Memory Care
March 4, 2016
Nice place, overall
Overall our experience with Arden Courts has been a good one! It's a nice looking place, and they've got a great activities program to keep the residents entertained. They also do a good job keeping families up to date on how their loved ones are doing, although I would like to see a little more detail in the information they provide.
robertr1@hotmail.com - Family/friend
Memory Care
March 1, 2016
Not even for respite
My wife and I were impressed by the sales woman Kay. She told us her background, that she had a nursing background and she was the most knowledgeable when it came to dementia. We felt the executive director Tracy was friendly and thought we picked the right place. We thought Kay was going to be more involved in my mom's care from the way she talked to us. That is where her help ended.
The staff is not anywhere near as trained or knowledgeable about dementia. The nurse was awful to deal with and the caregivers had no clue what was going on. Half the time I had trouble tracking one down or did not know who worked there. Some of the aides wore jeans, big head scarves, and many of them played games on their cellular phones. Maybe it is possible at one time this facility had a better reputation but I recently moved my mother out of this facility. My wife, sister, and I were rushed looking for a facility for mom. Kay offered us a 30 day respite and we could NOT even stay a week. The price we were quoted was not the bottom line as we were told. In less than a week we had to hire private duty care 24-7 on top of the price of the room mom was in. One of the benefits we saw was that it looked all inclusive. I found out from the aide that she had worked with other unhappy families at the facility and it was not her first time there. In less than 4 days my mom fell and broke her collar bone, I still have not been given the true story (there were 3 versions given to us). To make matters worse we found 3 different medications in mom's bed and clothes. We were told that is typical when we mentioned the pills. I called the original senior advisor back when we wanted mom out of there and she told us to look up the state survey, which I did not know existed before we picked Arden. They had multiple infractions and I do not know how they are still licensed. Seems to me someone should go in and check the books and the patients. It was the senior advisor who told my sister and I to question the facility about the medications we found because they are known to have a problem. She told us not all Arden Courts had a bad reputation as this one and that they had turned over most of the staff including directors and nurses. Luckily my mom is safe and out of there.
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Frequently Asked Questions about Arden Courts A ProMedica Memory Care Community in Towson
Arden Courts A ProMedica Memory Care Community in Towson offers Studio. Learn more.
A Place for Mom has scored Arden Courts A ProMedica Memory Care Community in Towson 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (410) 847-9400 to reach a resident at Arden Courts A ProMedica Memory Care Community in Towson.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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