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We toured many different assisted livings and memory cares in the area and this was the one we felt was the best fit. My mom is thriving there and we love how great all the staff is. Its clean and the food is amazing. The care staff are really attentive their residents and are very caring. I highly recommend!... Read more
Enjoy the luxurious settings and beautifully green courtyards of HarborChase of Long Grove — where we offer assisted living and memory care services in Long Grove, Illinois. Breathe in the fresh air and the scent of newly bloomed flowers while relaxing on one of our lovely patio areas, or treat yourself to some pampering in our on-site salon. At HarborChase of Long Grove, we provide residents with elegant interiors, a peaceful atmosphere, and purposeful activities.
Let us help you experience all the joys of life. Our community is conveniently located near several popular attractions, such as the Valentino Vineyards, Marriott Theatre, and Arlington Park race track. Residents can take advantage of the area, and spend a day exploring the sights they’ve always wanted to see.
At HarborChase of Long Grove, we create personalized care plans that are designed to match each resident’s unique needs. Dedicated caregivers are available 24 hours a day, seven days a week offering ambulatory, diabetic, and incontinence care. We also offer medication management services and assistance with daily living activities, such as grooming and bathing. Other services, such as therapy, dermatology, psychology, and podiatry, are also available on-site.
Live a life free of household chores....
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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4.1
We toured many different assisted livings and memory cares in the area and this was the one we felt was the best fit. My mom is thriving there and we love how great all the staff is. Its clean and the food is amazing. The care staff are really attentive their residents and are very caring. I highly recommend!
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Improvements: a call button was not issued immediately - this took two months. Once our loved one was places on hospice, things did get better with the care. There are some communication issues between staff members. It took them three months to get our loved ones meal plan straightened out. Nighttime staff is a bit inconsistent. However when our loved one passed away, the staff were very kind to our family. If something wasn't ok I heard it from all of my siblings. Very stressful. I get the sense that there was a bit of overselling.
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I have had a great experience with HarborChase Long Grove. My loved one enjoys their time here. There are three meals a day served to the residents, and they have several choices to choose from. My loved one enjoys the meals and socializing with other residents. Overall, I would recommend HarborChase Long Grove to others for their loved ones.
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5
This place was recommended by PFM and it's been difficult since day 1. The move in-never even cleaned the apartment,lots of promises never kept. Pressured to commit. Lost our Moms bed & gave it to another patient (placed it in a storage somewhere and could not find it). The food was good but they have lost the entire staff since March. New director is MIA all the time. She started Oct, been on three vacations so far. Was not present during severe cold when residents lost heat. Provided old space heaters that had no safety trigger. No food service and no heat for three days. Entire staff we knew has quit. Agency nurses run the place and while head of nursing is nice, she is overwhelmed. Food selection is nil. Mother has COVID, they did not deliver breakfast until 11 am after we bothered them several times and it was cold. Cost is high for poor care, no heat and limited food choices. We have tried to work with them but they cannot deliver. Front staff nice but overwhelmed.
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Great place for the money. Clean new decent staff
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5
The facility was clean, staff is nice, nurse and aides are professional, and they have many activities for the residents.
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We chose HarborChase of Long Grove because they talked about a men's club that they had - most facilities are predominantly women so that was the driving reason that we chose this facility. The transition could have been done much better - there was an extreme circumstance with management and there was no back up plan. What they told us would be done, was not done so that could have gone smoother. Overall we have been pleased and would recommend them to others.
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Above average facility overall. Good to have memory care and assisted living under one roof. Staff turnover is very high. Night shift staff in memory care is sub contract staff with little training. Assisted living staff are employees and much better trained. Very friendly staff. Everyone makes a point of getting to know residents by name.
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No data collected
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Excellent care, responsive and communicates well (especially important to me as I live 750 miles away). They always treat me well when I visit and know my name!
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HarborChase is very clean, the people that take care of my mother are great. It's the best place for my mother. The only problem I have is with the people who are running it. I'd give them 0 out of 5 stars. In February they had a flood and it destroyed all of my mothers stuff. I asked them, "Where is my moms stuff?", and they said, "We don't know". They haven't settled anything. They gave her a bed, but its not her bed. When you ask someone about it, like the director and the sales people, they say they will get back to you, but no one calls you back. The director gave me his number and said if I have any questions I could give him a call, but every time you call him, the mailbox is full. Again, the staff and workers who take care of my mother are excellent, but management is awful. I'm ready to get a lawyer and find out what I should do because I'm not getting anywhere with them. She had things that belonged to her mother. Sure, they gave her clothing, but it's someone else's clothing. When I ask about it they just say, "We will get back to you", but no one ever does. I'm sure they've already had to settle the damages with their insurance. We bought a long coat for my mother that was [price removed] because she moved in while it was cold out, and now she doesn't have that coat. I also spent [price removed] for her dentures, but they say they don't know where her dentures are either. Like I already said, the workers are great but I never get an answer from management. Out of all the places, this was the best and it's why we chose them. However, they promise you all these things and all these answers, but they don't follow through. I do like that my mother is always dressed, clean and well groomed with painted nails. That's very important as the care provided here is 200% better than the previous place she lived.
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No data collected
I have been very pleased with the care my mom is receiving at HarborChase of Long Grove. The facility is between my brother and I which is nice. I went to tour the facility and I liked that it was open and decorated nicely. There were plenty of spaces where you can visit and there was no weird smells either. The one thing presented to me that means a lot is the doctor on site really digs into the medicines, so right away he noticed mom was deficient in vitamin b12 and now she gets a monthly injection for that. They have been really good about presenting reasons that mom needs to move up in levels of care and they work their best with her. Overall I would highly recommend to others looking.
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Particularly with dementia, I have never such a caring group of people that want to honor the residents life and preserve their dignity. The staff were patient and kind, know what they are doing and how to handle all the variations of dementia. In my Dad's case, he had underlying health conditions, and finding the type of care we needed was tough. They saved his life and his brain. I cannot say it enough. This is such an underserved population. This place was an absolute godsend.
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I would recommend you look into having you loved one come to the community. Harborchase checked all the boxes for us. The nice thing is that my loved one can be moved to memory care when needed as the community has both assisted living and memory care options.
HarborChase is absolutely beautiful, it is expensive but completely worth it. It is very clean, and the sales coordinator while we were touring was amazing. She was on top of everything, she was always available and was great at explaining anything we had questions on.
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I would recommend the community to others for their loved ones. They are good at getting things set up for your loved one. The community is willing to assist your loved ones getting settled into the community as well. The food is good for the residents.
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No data collected
4
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HarborChase has been a great experience so far, we have been very impressed with everything. The staff members are extremely nice, and their onsite physician has just been wonderful. We do think the value for cost is amazing, and the rooms there are exceptionally nice. According to our loved one the meals are not so good, they are coming around to like it and they good thing is they can order other things if they don't like what they are serving. However we ate there a couple times ourselves and we thought it was nice food and good portions for seniors.
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Response from HarborChase of Long Grove
August 31, 2021Thank you very much for taking the time to rate us. We’re happy to hear that you and your loved one have had a great experience so far with HarborChase of Long Grove. We hope to have the opportunity to welcome you back for another visit soon!
HarborChase community has been great, they are very accommodating to our loved one, and have been very helpful in regards to our loved ones health. We have noticed from a far that there really isn't on person to get a hold of for answers, you kind of have to go through multiple people. However, they are still very kind when we speak with them and the community is bright and cheerful.
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We chose HarborChase of Long Grove because they had availability quickly when we were needing it and when they contacted me I was just really pleased with them. The room sizes are great as well as the value for the money, it is excellent. I would tell others the staff are amazing, they are always more than willing to help. I did see the food yesterday and it looked really good. I would recommend to others looking.
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No data collected
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We chose HarborChase of Long Grove because of the fact that they had no covid incidences and also he needed 2 person assist which is hard to find in the area. The room sizes here were good. The food was really good, they were chef prepared meals. They provided a lot of activities for residents to participate in. I would recommend them to others looking.
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3.5
No data collected
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4
I'm not happy with the fact they seem to be short staffed. They are allowing visitors for residents to see family. I am having to clean my loved one's room, and this is something the staff should be doing. What is the assisted living for this community, I keep asking myself. My loved one doesn't enjoy the food. The people at the front desk are wonderful. The staff communication with the family is horrible! They have an activities schedule for the residents to choose from.
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No data collected
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See what the neighborhood has to offer and what’s nearby:
HarborChase of Long Grove offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
HarborChase of Long Grove has received an average review rating of 4.1 based on 32 reviews. See all reviews.
Call (847) 613-4838 to reach a resident at HarborChase of Long Grove.
To reach a resident at HarborChase of Long Grove call: (847) 613-4838
4.5
(111 reviews)Studio, 1bd, 2bd, Semi-Private
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4.0
(23 reviews)Studio, 1bd, 2bd
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4.3
(48 reviews)Studio, 1bd, 2bd, Semi-Private
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...
4.5
(13 reviews)Studio, 1bd, 2bd
Sedgebrook, located in Lincolnshire, Lake County, Illinois is a premier assisted living community in the area. The community is designed to fit the lives of each unique individual. With state of the art amenities installed on site, the community has a life of its own, despite it being surrounded...
3.8
(16 reviews)Studio, 1bd, 2bd, Semi-Private
Our community offers assisted living and memory care options for seniors, ideally located for the North Shore suburbs of Chicago and the surrounding communities of Wheeling.This isn’t your average senior living community as our residents enjoy social interaction with their peers, activities here...
3.8
(50 reviews)Studio, 1bd, 2bd, Semi-Private
Purposefully designed to offer the benefits of a simpler, more flexible lifestyle, Deer Park Village is a new senior living community for active older adults. Located in a scenic setting near Deer Grove Forest Preserve, this thoughtfully designed residence offers discreet, 24-hour assistance with...
4.1
(43 reviews)Studio, Semi-Private
For nearly 20 years The Auberge at Lake Zurich has been a leader in memory care, focused on providing every resident the best quality of life possible through care that addresses mind, body and spirit. Our dedication to compassion and clinical excellence has made us a leader in the care of those...
3.0
(2 reviews)Studio, 1bd, 2bd, Private
Just a short ride north of Chicago, on 20 beautifully manicured acres in suburban Lincolnshire, is a one-of-a-kind skilled nursing residence renowned the world over. Owned and operated by a single family with over 80 years devoted to skilled nursing, The Wealshire is built and staffed from the...
4.0
(18 reviews)Studio, 1bd
New Perspective Long Grove is a vibrant community with plenty to offer. Residents can be found soaking up the sun on the spacious patio, enjoying made-from-scratch meals in our dining room, or meeting friends for coffee at the cafe. We believe older adults deserve to live joyfully, affordably,...
4.3
(74 reviews)Studio, 1bd, Semi-Private
Belmont Village Buffalo Grove is home to the perfect blend of comfort, personalized care and active living. Our beautifully landscaped senior living community is nestled in the heart of the attractive residential suburb of northwest Chicago, surrounded by premier dining, shopping and...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.