Elmcroft of Timberlin Parc

Very friendly and caring staff. Helped Mom feel comfortable and welcome like part of the family as she transitioned to assisted living. Questions and concerns always addressed in a timely manner. She enjoys many activities and events. I rest easy knowing Mom is safe and well taken care of. Highly recommend Elmcroft.

This is a very nice community. With covid there is no one working there and that does needs to change, they are going through people quick and this is affecting the care services. I feel like housekeeping could do a little better in the rooms. The people are very nice however, I do not feel like request are carried out.

The cleanness of the facility could be better especially in the residence rooms, we have seen bugs also. The communication with the family is poor and needs to be improved. I would not recommend this community to others.

They did a good job keeping the community clean. The staff was very caring towards my mother and were very attentive to her care and needs. They brought her meals when she needed them and checked on her periodically. My mother didn't participate much in the activities, but they did offer them at the community. Definitely a good value for the price. We cannot say enough good things about the care they are offering.

Elmcroft is a beautiful place for Seniors to live. The surroundings are lovely, They have many wonderful classes and things to keep everyone busy and engaged. They have ample help available for the residents and encourage everyone to enjoy their day by starting them out with a wonderful breakfast, delicous lunch and great dinner as well. I was seeking a place for my husband who was suffering from Alzheimer's. Elmcroft offers an excellent Alzheimer's area, safe and enjoyable for the residents. I am hoping my sister and I can enjoy the various amenities of Elmcroft when the time comes for us to downsize and enjoy life a bit more.

Clean and nice, seemed dark. Not much activity going on but it was a Saturday. Out of our way.

We were very fortunate to find Elmcroft. Previously we were at Regents Park. That was not so nice. Elmcroft's staff was very good to my Mema. We had her room set up like her bedroom at home. The food in the cafeteria was good too. I would recommend this facility to anyone.

Nice place, nice staff. Food not so much. Your parent will get 1 chicken tender and 1 small scoop of watery macaroni and cheese for Sunday dinner. And for dinner on CHRISTMAS DAY, a turkey sandwich in a sandwich bag brought to their room, nothing else. For $5,000/month, I thought my parent would be fed better than this. If you send anyone here, make sure you leave them with plenty of snacks.

We had a really nice tour here, the staff did a great job, they took their time and answered all our questions. We felt mom would do well here, there were a lot of amenities for the residents. We felt that mom was not in need of this type of assisted living just yet. I would definitely recommend a tour here.

They were a nice community but we did not get a connecting feeling when visiting. They were professional and gave us more than enough information to make the right choice. They did great.

On the tour we saw a good place and nothing was wrong with the place. The person who gave the tour was friendly and professional. They were also knowledgeable about the community. It just was not my mother-in-law's pick.

My father has nothing but good things to say about the staff at this community. They have been wonderful to him. This is a nice facility, and he is doing well since his move here. His only concern has been the food, he is not pleased with the meals. Other than that issue he has made some new friends at his dinner table. They have great activities director at this community. The community is well maintained. We are very pleased with all they have done for us, and this a community I would recommend.

Since moving in at the beginning of March, 2017, my son's father has commented on how pleasant and helpful the staff is and how cheerful the building's environment is. Placement at Elmcroft of Timberlin Parc was a good choice and has eased our worries about our loved one getting compassionate care.

This was the first senior living facility I toured from "A Place For Mom" recommendations. I was totally impressed. [Removed] and the entire team were very accommodating. Given mom's age and needs, this represented the best fit. Mom will be in a very nice room on the first floor, near everything. I'm confident she will enjoy her new home as time goes on. Thank you!

My mom is under good care with this community. She is pleased with the staff and the meals that are available. The community is clean and alot of great activities. We would recommend this community for other families.

They were great help. The director is great and most of the people are great too. It seems homey like a big mansion. I liked hearing that the staff eat here. There was one nurse who was not great at night however the community has brought this to her attention. Overall it was a great experience and wished my mom was able to fully experience the place.

Our experience with Elmcroft of Timberlin Parc has been a very good one! It was a very pleasant surprise on my first visit how clean and well kept the facility was. The staff is friendly and professional, and they've really gone above and beyond to help our family through a difficult situation. I would highly recommend Elmcroft, it is a very nice place.

My mom recently moved to Heartland Village. After a few weeks of observing, I, too, noticed very little engagement with residents. Mostly, the residents either sit in their room or in the community living room passively.

The memory care group should be more tranparent and open as it relates to activities they have for residents. My loved one has lived there for sometime and all I ever see is the residents sitting in the living room area staring off in space. I see very little engagement from the staff or care givers.

They do a great job at Elmcroft of Timberlin Parc. They have a great activities director and she keeps them hopping. That is a big part about what is nice about this place. The food is great and the staff are great here. I am very pleased with this facility.